A nice location,but today the employees were in the back playing unofficial while 1 person worked uo front. I asked for a lime and he said "none are cut up"...huh,well maybe someone playing unofficial can slice a lime...anyways,I still like this location. I tried the 'meat cups' because my protein is always low and I'm tired of protein shakes. read more

Bad service- zero smiles which is fine if the floors weren't dirty. They give you half the portions other chipotles give you- you have to ask for more rice, beans, etc. not coming back to this location. read more

Easily the worst chipotle around. Every single time I go there, they forget to either give me my chips or a side of something I asked for.

It takes an exceptionally bad experience for me to write a review. This is my third review ever in life. Hopefully I can save someone the trouble. This is a truly terrible location. The bag of chips was hardly even 1/8 full. It was so empty that I'm surprised they even charged me for it. They don't give you your money's worth in any aspect. I asked for two scoops of chicken in my bowl, and the guy gave me 2 half scoops. I politely explained two scoops means two full scoops, because that's what I'm being charged for. I remember going there one other time before and being amazed at how stingy they were, but I figured I caught them on a bad day. The second and final trip there was worse than the first one. You really have to fight to get what you're paying for. The food also didn't taste remotely as good to other Chipotle's in the area. Don't waste your time on this one, folks. They'll rip you off and you'll feel very frustrated and disappointed. read more

Has to be one of the worst locations around. Portions are ridiculously small, cold and do not seem very fresh. Tables, floor and bathrooms are ALWAYS dirty, smells bad and fountain machine out of order for WEEKS. But yet whenever I am there the employees seem to be having a great time yucking it up with each other. Maybe stop screwing around and start cleaning. Just drive another 5 mins and find another location as this one is one of the worst. read more

Half the normal serving for prices that have increased AGAIN. Just because you can, doesn't mean you should. They do because they can exploit customers for corporate greed. Screw humanity! read more

A review from Tier 3 of Covid: Half the kitchen staff had their masks on wrong (nose out or under the chin). People, this isn't May, it's December, we should all know this by now. Chipotle's food is always good but I don't want to eat it of I can see the face holes of the people who are preparing it. read more

this place is terrible! My quesadilla was not cooked. my rice was mushy my beans smelled my chips were way to salty. and my juice spilled all over my lululemon leggings!!! NEVER EVER EVER EVER EVER COME HERE!!!! read more

terrible service. rationing food like it's WW2. workers rude and talking under their breath to other workers. had to ask for more rice three different times so it would cover the bottom of my bowl. take your money across the street to play some laser tag because that's gonna be the same price by the the time you get enough meat. and no Al pastor? diaboloical read more

My brisket bowl was pretty good... but I'd likely try it a different location cuz their bathroom was disgusting. read more

Chipotle Mexican Grill - Brisket Bowl was pretty good but the bathroom is disgusting. - Mexican Near Me - Warrenville, Illinois

Love chipotle and I remember when this location first opened obviously it's been some years...but boy is it run down. You guys need to do a deep cleaning. The glass in the showcase has black stuff around it, the smell when you walk in ws not good we went to eat outside. Even the people behind me in line said the same thing...good food but cleanliness is a must. read more

Wonderful manager here tonight! Best service I've ever received at a fast-casual place. I saw him holding doors open for customers, and was just generally friendly, fast, and helpful. I was offered a drink for free as I was doing an Uber Eats delivery and the order wasn't ready yet. Great experience! Would come again. read more

Do not go here unless you want to get food poisoning. I ordered a burrito and later that night threw up, had the chills, fever of 101 degrees, body aching, migraine, etc. Trust me they do not care for their customers at all. read more

Food was horrible. I have not had it at this exact location before and I was so disappointed. It was cold, and took over 30 min for the employees to make 2 burrito bowls. I cannot believe I waited for over 30 min at a fast food restaurant. I will not be coming back. Take your money elsewhere read more

What a joke this location is... if you work in Cantera complex I highly recommend NOT to visit this location. Made a quick stop for dinner tonight, employees were rude and more worried about messing around then helping customers. The "manager" was making fun of the one employee while he is making my order. Resulting in the worst bowl I have ever had. So disappointed will not be back & I work next to it. read more

Chipotle Mexican Grill - Horrible bowl from chipotle - Warrenville - Mexican Near Me - Warrenville, Illinois

Not sure where all these negative reviews are coming from. I have had many, many poor experiences with Chipotle, but NEVER this location. This location always kills it. The staff is very gracious and polite. I appreciate their chemistry with one another, as they all seem to work well together. I work nearby and I regularly visit the location, sometimes 3 times a week. Portions are always right on and I never feel skimped on meat. Ingredients are always fresh. I'm greeted with smiling faces. Sometimes I order through the app and I have never gotten a wrong order or had any issues with pick up times. It honestly disappointed me to see this location only at 3 stars. Seems ridiculously low based off the amazing, friendly service I receive every time I stop in. read more

FOOD POISONING!!!! Let me start by saying I go to chipotle about twice a week - it's my favorite. But this location has ruined it for me... My girlfriend and I went just a couple days ago and within 24 hours of eating at this location, we were in the hospital with some of the worst stomach pain we had ever felt. Very unfortunate as I typically love their food but would highly discourage going to this location. read more

Love this location, the staff is friendly and polite. Portions are always right on and I never feel skimped on meat. Ingredients are always fresh. I'm greeted with smiling faces. read more

Gluten free- yes Casein Free- yes Holly hell can this place get packed during lunch and dinner. Thankfully the line moves quickly. There is a large dinning area mixed with high top seating and low top seating. On nicer days, there is a nice outside patio. The food and quality is consistent in what you would expect from a Chipotle. They did a good job each visit in handling a gluten allergy request. Hands were washed and gloves where changed. (Some Chipotles will change out spoons, though they didn't). All and all a standard safe quick cheap GF meal. read more

How do you mess up an online order this badly? Not only was the order completely screwed up, they refused to refund the errors on their order. Jeremy Wood stated that we would need to come back in the store for them to correct this. At this point we want a refund on our entire meal because not only is it wrong, the food is terrible quality! read more

Chipotle Mexican Grill - Mexican Near Me - Warrenville, Illinois

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You can do better Chipotle. The size of this burrito makes it looks like you've gotten comfortable. It makes it look like now that you are a multimillion dollar company you can take advantage of your customers. Picture attached. read more

Chipotle Mexican Grill - Mexican Near Me - Warrenville, Illinois

I had an online order but when I got back to work and started to eat the rice was clumpy meat was less than Luke warm. Disappointed in todays lunch. Also the meat was very fatty. read more

I am tired of telling the kids who work in this place, no jalapenos or what ever they are mixed in used in the bowl. Again tonight, got it home, first bite, a quarter of a jalapeno pepper! Wasn't even cut up. The kids working there do not listen nor do they care. This is the 2nd and last time this has happened. I will not return. No wonder Chipotle is not doing well as a company! read more

There's 2 cool sophomores there miguel and Eli their pretty cool. They are good workers!

What happened? I loved Chipotle. Service and food quality have gone downhill. When we came in Saturday night, place was not too busy. There's adequate seating inside. They also have patio seating, which would be good on a sunny day. Got the Barbacoa burrito and kids quesadilla meal. Pricepoint is about the same at less than $10 per person for a filling meal. An ok option for people on the rush. However, if you have more time to spare, and you're wanting better mexican food, head to Taco Madre by Ogden (Binny's Strip Mall). read more

Poor service, poorly prepared burrito, teenager attitude with awful quality. I have not been to a chipotle with this poor experience. Will not be back period read more

The vegetarian fajita burrito is the only menu item that I have tried, but it is fantastic. It has black beans, sauteed red onions and green peppers, choice of salsa(s), sour cream, cheese, guacamole, and romaine lettuce. My favorite salsas are the corn (medium), pico de gallo (mild), and the medium regular salsa. The guacamole should be award-winning, as it is better than 95% of full-service Mexican restaurant guac at a fraction of the price. My only grips? I want dessert! Flan, or dulce de leche cake, mango margarita cheesecake.... something, anything! And, they need to build a location in Plainfield, IL. read more

I went in to get some chips to enjoy on a nice day. Upon going in, I was hard-core judges by the employees for just buying chips with quac and queso. I am just a man that enjoys good food and the fact the I felt judged for that hurt me to my core. read more

Having worked food service for 6 years, you know what a lunch rush is, and for some reason there's all these teens skipping school to come here, you should expect and prepare extra for the lunch rush. This location doesn't even allow mobile ordering so we can't order ahead and have it ready for us who work and don't have the luxury of waiting half an hour. Extremely disappointed with this location. It's annoying they don't allow mobile ordering. Hope to see changes made here to avoid this! read more

Hadn't been to Chipotle for years and stopped by recently for some tacos and a BA Burrito. We are a house divided, I like crispy corn shells for my tacos and hubby likes the soft flour tacos. I ordered the crispy corn shelled tacos with carnitas, fresh salsa, lettuce, guacamole and a little sour cream. Good seasoning on the meat and the guacamole is pretty tasty. Very filling. The burrito was loaded with carnitas, lime, cilantro rice, black beans, roasted corn salsa, cheese, lettuce, guacamole and sour cream. Holy guacamole I'm sure this burrito was well over two pounds. I don't know how he consumed the entire burrito but he did. A word of caution, don't look at the nutrition chart. It will ruin your day. I was very impressed by the staff, very talkative, friendly, fast and seemed to enjoy working at Chipotle. read more

YUCK! My burrito was cold. Even with sour cream, the rice shouldn't be ice cold. Just in case you're new to Mexican cuisine, rice is not supposed to be cold. Ever. NOT GOOD. The line at this place during lunch time is what you'd expect, but it's so closed in so I felt like I was waiting in a bread line. The girl behind the counter looked at me, confused, when I told her I'd placed my order online. Online? What's that? The chips and guacamole are awesome though. read more

A fresh salad! no frills. Simple. Stupid 16 year olds on the patio throwing their McDonalds garbage on the ground...quickly fixed by Andrew W. read more

The place has the freshest meat ever. The AC is awesome,and the place is very spacious. I think this is the best Mexican fast food place in the world!!!!! read more

I love this Chipotle! Almost every week my family and I get takeout from here and we almost never have any problems. One time, we placed an online order for pickup and when I got to the restaurant to pick it up, they said that none of the take-out orders were showing up on there end, so I had to show them my recipe and they made it right there very quickly. That only happened once, and other than that I have never had any problems. Overall, a great Chipotle with kind workers! read more

I love Chipotle. What can I say that hasn't already been said. Good food and good value. The staff at this specific location is very friendly and fast. I am impressed at how fast they can move people through the line. They are truly exceptional. read more

Get there slightly early for lunch as there is definitely a lunch crowd. Typical Chipotle food - the burrito bowls are tasty. The service is great. The noise level is kind of high inside and outside it's so quiet that it seems like everyone is listening to your conversation. Plenty of parking. read more

Love this chipotle, staff is super nice, and the food is great. Been here 100s of times, had probably 2 messed up orders total. 98%!

We've officially decided not to return here. It is SO obvious they have started putting less and less meat in their bowls/burritos - my husband and even asked and an employee told him that they had been told to give less meat than they once did. Our last visit, they gave him barely any meat (less than half a scoop) so he asked for a little bit more and the guy literally picked up 2 small pieces of meat and threw it in and rudely told my husband they don't give more meat ( my husband was super polite when he addressed the little meat he originally gave him). Anyways, we will be going to different Chipotle's as this place has the worst portions and customer service. I'm really not a complainer, but we gave it so many chances. read more

I had an online order but when I got back to work I had no plastic ware. It's a good thing I keep some in my cabinet.

I love chipotle, and I get that there was a fundraiser going on, but take pride in your work!!!! I've never seen such a sloppy job done making a burrito, and the tacos 2/3 of the ingredients were outside of the tortilla!!!!!! When I asked that the leaky burrito (all over the counter and she squeezed the wrapper into a condiment cup) be double wrapped she did it but not without trash talking me to to a coworker!!!! All I can say is it must be bad or absent management. Very disappointed. read more