Great customer service! I went and got a bowl to go, and upon asking for a little more rice, they did with no questions asked! I also asked for a little more chicken in the bowl, and was given extra without being charged double! This is what it's all about!! Will be back! Edited** WAS charged for extra chicken... thought they were giving a decent amount, but the "double" chicken they gave, wasn't even close to a normal portion. Save your money go to Taco Bell. read more

Ordered twice and 1 day and both times were trash, lesson learned. To pay extra for meat and the meat be nonexistent is ridiculous. I would not suggest this location ever, nor would I order again from it. Food was just thrown together, minimum meat, and stale chips. read more

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I had no idea burritos came in squares untill today, there was a trainee there who had a trainer that was being VERY rude to both the kid he was training and me, one bad manager or lead line cook ruined the whole experience, doesn't even know how to fold a burrito, VERY disappointed, if i ever go back and see that lead working i'd honestly consider walking out. read more

Chipotle Mexican Grill - burrito - Mexican Near Me - South Plainfield, New Jersey

Portions here are extremely small, barely a scoop of chicken. I won't even mention what I think about the staff and their response. Save your money go someplace else. read more

Chipotle Mexican Grill - Portions here are extremely small, barely a scoop of chicken. I won't even mention what I think about the staff and their response. - Mexican Near Me - South Plainfield, New Jersey

This location needs to be INSPECTED. The chicken every single time is over/under-cooked - non-bitable - and - like-leather. The service is horrible and the staff is a complete mess!! Speaking of ambience, the tables are ALWAYS dirty with left over food! read more

Chipotle Mexican Grill - Non-bitable leather-like CHICKEN that will go in garbage. Literally the entire portion of chicken in the bowl will go in trash! - Mexican Near Me - South Plainfield, New Jersey

I came back thinking it would be different. Nope. No black beans, only white rice, and just two proteins to choose from. I even asked if anything else would be available--got zero response from the Gen Z guy working the line while the rest of the crew hung out in the back. The floor was sticky, tables coated with grime, and no manager in sight. It's ridiculous I even gave this place another chance after waiting 15 minutes on my last visit. Honestly, it's the worst Chipotle in the McDonald's franchise. read more

Chipotle Mexican Grill - first time ever I was not able to finish my chipotle - here it is all dried out and salty, ready to be thrown to the birds - Mexican Near Me - South Plainfield, New Jersey

This is the absolute worst chipotle in the area. They never provide a full scoop of anything you order. They're slow, rude, the drink / cutlery area is always a mess. Just got a tacoria down the street. read more

I had a terrible experience today. I wanted a steak burrito but they had run out of steak. No problem, I picked another protein. I noticed they had made a burrito bowl instead of a burrito so I brought it to someone's attention. This is where things went south. One of the employees asked what the issue was so I told her and she rolled her eyes at me. She then asked if I wanted the bowl and I declined since it wasn't what I had ordered, she rolled her eyes again. On top of the terrible customer service my burrito had been poorly made, it completely fell apart when I tried to eat it. I won't be returning to this location. read more

Chipotle Mexican Grill - Mexican Near Me - South Plainfield, New Jersey

I wish I could give zero stars. I was halfway through my meal when I noticed a long strand of hair wrapped around my fork -- not just near the food, but tangled in it. Completely unacceptable. This wasn't a minor slip-up. It shows a serious lack of attention to hygiene and food safety. I flagged it to the staff, and the response was underwhelming -- no real apology, no urgency, just a weak offer to replace the meal. As if I'd want a second helping after that. I won't be coming back. If you care about cleanliness and basic standards, think twice before eating here. read more

Chipotle Mexican Grill - Mexican Near Me - South Plainfield, New Jersey

PROs - love their rice bowl . Location and price .. CONs- service . My kid is a chipotle fan and this location was just awesome . Fantastic location . Right on hadlee road and very close to various other malls/bars/restaurants . This location has lots of tables inside and the interiors were good . Good seating to eat in the restaurant... price is good . Not very expensive.. Service can be better . A little slow .. food was good . Veggies were fresh . Rice bowl was good . Tofu is also very good . Guac was colddddd.. it was average . Not that fresh . Parking is good . Lots of parking outside ... salsa was fresh and we love it ... I would still give 4 stars read more

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This chipotle takes forever with mobile orders. On top of that, sometimes you'll order a refresher and they are out and don't plan on remaking any. Once you bring it up they disappear to the back until you just give up and get a fountain drink. read more

Workers dont want to work. the food literally from past days, chips are stale, drinks are the worst. place looks so dirty. the worst part is the customer service like if you dont feel like going to work dont go simple as that. having an attitude. not paying attention to what the customer need, in their little world. do better chipotle :) read more

Service is horrible. They barely talk and they act like you're ruining a secret meeting. Not a fan. I will DEFINITELY not ever come back.

Food is standard Chipotle, but it's the lack of customer service that will make me drive to another Chipotle. Employees at this Chipotle clearly don't want to be there and it shows. Most adults were college kids who once worked in the food service industry, including myself. Customer service is just part of the job. The lady in front of me asked the cashier if they could please refill the spoons in the utensil bins and went to show her. The cashier rolled her eyes and said out loud enough for all of us in line to hear " now I know you are lying because I changed those!". Ok so even if the customer didn't see the spoons, just show her. The customer wasn't being demanding or rude she simply asked, nothing warranted the curt response she received from the staff member. Next time I will go to another Chipotle. read more

I wish i could rate this place lower. Might be the worst chipotle around. Service is awful they move slower than a literal sloth. told me they had hardshell tacos and i waited 25 minutes in line with 7 people in front of me. Then they proceeded to check and laugh and tell me that they were out of hardshell tacos. Also the food is very mid here in my past experiences and has no taste. Could be the worst chipotle in all of new jersey if you could avoid this place DO IT. read more

Food is mediocre- Service is downright embarrassing. Employees are rude and rush you to get out. Management is non-existent, they will count rice and charge you double for an extra piece of chicken. Embarrassing establishment. Management should be embarrassed to work with these kids. read more

Dirty (food containers with different pieces of food), rude, rushed me (caused orders to be wrong), overcooked chips and food wasn't the quality Chipotle is typically known for. We will choose another location. read more

Ordered burrito online from here and it was about the size of a fist. The bowl we also ordered wasn't much better...

All the workers had attitudes especially the short white and Hispanic short girl with glasses. Barely put chicken in my bowl and was tryna make me pay $5 for extra chicken but there wasn't chicken in my bowl to begin with and remind you it also 1:40pm in the afternoon. Yall weren't open that long to be acting like this. You're lucking God working on me bc I would've.... read more

Chicken literally has no flavor way to much rice I had to asked 4 different workers for my pick up food which was sitting behind the cashier table places is a disaster and disgusting food quality would NOT recommend read more

Love chipotle I think everyone can agree a good chipotle doesn't go astray but this one location always kinda leaves me hanging hit or miss tbh read more

Came to this chipotle yesterday evening and it might've been one of the worst experiences I've ever had. The staff are genuinely rude people and it is a complete turn off. I'd avoid this chipotle at all costs, and I instead went to Tacoria to spend my hard earned money. The staff really need training because I've never seen staff that rude in my entire life. Will never go back to this location and a terrible, nasty, filthy stain was left in my mouth. read more

It wasn't too crowded, ordered a bowl with chicken. The person who took and make my order along with the person who rang me up were nice. It was a take out. Not much to say about my experience but it wasn't bad. read more

Chipotle Mexican Grill - Chicken Burrito Bowl - Mexican Near Me - South Plainfield, New Jersey

The short guy working today at 12:50 pm 8.10.25 was so rude we were trying to talk to him and he wouldn't make eye contact or speak to us what's so ever when my boyfriend would speak he would ignore him. The whole time he was talking with the guy in the register barely acknowledging people. Also talking about us and looking at us infront of us which is weirdddd. He was the shortest one with pimples on his face curly hair Hispanic he was the one putting the lettuce, cheese etc . If you don't like where you work that's not our problem don't take it out on us. He was only one out of all of them that had a problem all of the other guy were polite. I would love to talk to his manager if I'm able to as well :) read more

This is the worst Chipotle in the world the kids are breathing on the meat as they chop it, they're running around like chickens with their head cut off as they chat with their friends and take their time doing everything, by the time you get to the part of the line where you order your own food they say oh we have no lettuce no cheese no tomato no . I'm like why are you Open. I stood here for 20 minutes for nothing. Plus they are not cleanly in there. read more

Nothing is worse than going to a chipotle, ordering double chicken and only getting one serving because the double chicken in their eyes is one more microscopic cubed piece of chicken. Everyone there looks like they hate their job. My energy was sucked dry just from stepping foot in that store. I will NEVERRRR go there ever again!!!! read more

I came here to get a bowl with double meat and they gave me 1 scoop and the second scoop only had 2 pieces of meat on it I'm not even joking !! Service is bad and they are very rude. I would just stay away if I was you. They seem to be rationing food for some reason. The light for the sign is flickering and it's dirty inside . read more

From walking into this chipotle on July 5 2025, every table with one or two exceptions was absolutely filthy, covered in trash and old food. The floor was equally as filthy, covered in old food and garbage. I even at one point saw a mushroom, which i believe isn't even on the menu. It was a very unappetizing atmosphere. We then experienced slow and rude service. The server/cashier ridiculed our choice of order and consistently made dismissive rude remarks. The food also looked to be old. We had planned to get chips and guac but after seeing how old the guacamole looked we were no longer interested. Another server, who put together the orders, carelessly scooped the food in a way that made for a product with some ingredients all at one end and others at the other, in a way that it was very unappetizing. At the end, when we asked to order drinks, the original rude server ripped the receipt off the machine in an aggressive manner. And did not even bother to give us an updated receipt. While the food was mostly edible, we will NEVER return to this location. And while we enjoy other chipotle locations, in the future we may consider Qdoba or other chains. Experiences like this leave a lasting impact on the perception of the whole brand. It's my understanding that chipotle would like to be a middle ground between fast food and a sit down restaurant. This location has failed 100x over. Please ensure that there are some much needed changes to this location. read more

The food portion size was really small and I have missing items that I paid for and my order was $30!

Always a pleasure when coming here they get the order right and always happy to serve. However, I do have an issue with how they try to not give me my money's worth when it comes to certain items. Usually, I never say nothing but sometimes it gets to the point where completely greedy on there end you can tell sometimes the workers don't want to make more or prep more such as the guac Sometimes I get half a spoonful and they look at me like I'm supposed to be happy with that and then try to charge me extra otherwise in that you know what you get when you come to chipotle very consistent across the board read more

This place is terrible. Every night at 8:00 PM. They have no food for paying customers. The manager was called to address the issue and the manager advised his staff to slow down are preparing food so the customer may leave instead of preparing more food. Terrible customer service. read more

It's been awhile since I've gone to this Chipotle but one advice I would give is do not order ahead. My order was so simple, but they legit didn't give me my drink or my bag of chips. I had noticed when I got into my car that there was no drink I was like whatever. But what topped me off was they also forgot my bag of chips! I would come back here to physically order my meal, will never do pick up again. read more

Just stopped at 9 p.m. Sunday night for two bowls and to my surprise even though I complained they serve me half bowls for full price, instead of apologizing the server was laughing as it I was joking. They need to train that punk better and make them fill the bowls. Totally disappointed at their poor service and the other thing is their food is not hot just luke warm. They need to fo major improving if they want to keep doing business! Outrageous! read more

Chipotle Mexican Grill - Half a bowl for a full price and not hot, just warm! - Mexican Near Me - South Plainfield, New Jersey

Now I understand fast paced restaurant I used to work in Chipotle so I know what it is. But they literally rushed me down the line while one person was putting my beans on the food the next person was already shoving my meat on the plate and literally only put one piece of chicken on my taco lmao. Like I was stunned and processing that while the next person continued to repeat what else what else so I couldn't even have a moment to think to complain lmfao then the cashiers charging me asking me to pay the total while the person in front of me was still there trying to gather their stuff to go like I understand if they were busy but there was virtually no line so to be rushed like that was pretty unnecessary, read more

Chipotle fan in general but this is the last time I will ever visit this location. I've been there a few times and they often run out of basic ingredients (lettuce) I found that to be annoying. Convenient location so I would stop in on occasion however tonight it was absolutely filthy. Dining area not attended to at all and the food prep area was simply gross. Food spills we all over the glass dividers and serving counter, the grill itself looked as if it was way over due for a heavy cleaning, the entire place was a mess..... Hope they clean their act up before someone gets sick! read more

Chipotle Mexican Grill - Mexican Near Me - South Plainfield, New Jersey

Barbacoa is the way to go. Always. The line here is usually still short when I get here around 1:15-1:30 on weekdays, but once I'm seated, the line is almost at the door. So I'd recommend arriving here on your lunch breaks before 1:30. Even then, the line goes super quickly. Their guac is nothing special, but if you go to "guachunter.com" and play the game of spotting differences between two pictures, you get a Chipotle coupon for free chips and guac! It's worth it if you're bored and craving some free food. read more

Chipotle Mexican Grill - Mexican Near Me - South Plainfield, New Jersey

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Brown rice is crunchy and old, the entire thing tastes oniony which over takes the dish, they don't have pollo asado or queso, and the lettuce don't taste washed. read more

Chipotle Mexican Grill - Chicken Bowl - Mexican Near Me - South Plainfield, New Jersey

second chance for this location and even worse then first time both brown and white rice under cooked and they weren't even busy. Horrible! And I'm a fan of chipotle read more

Chipotle Mexican Grill - Hard under cooked rice clumped up together - Mexican Near Me - South Plainfield, New Jersey

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I got extremely sick vomiting all day the following day after eating here (suspecting E.Coli from the lettuce in my burrito since I have gotten E.Coli from this specific chipotle a handful of times within the past few years). I am completely done with this location, clearly the employees are not taking proper safety steps and following the protocols, it's not only disgusting but it's disgusting to put customers at risk like this continuously. read more

To be honest, this is one of the better positions I have visited. Although the reviews say something else but my experience has been pretty decent at this location. I feel the quantity is also little bit more than other locations. read more