Everyone likes Chipotle. They've just got such a great, simple menu and everything tastes fresh and awesome. They're pretty consistent in quality no matter which location you visit as well. Getting to customize your food is a plus as well! Give it a try! I doubt you'll be disappointed. read more

Chipotle Mexican Grill - Making the goods - Mexican Near Me - Memphis, Tennessee

Nope. Please, keep driving until you get to the next location. Chips - Stale Queso - not queso and yuck Quesadilla - wet, dry, and uncut. I didn't think a chain could mess up food that is literally plug and play. Also, the floors were sticky and the place had a moldy smell, which could be from a dirty mop. read more

Stopped in today for the first time in a couple of years. The food is basic and well prepared. I had the Barbacoa burrito bowl today with brown rice and black beans. The add ins are much less than at Moe's, which is good and bad. I liked all the options at Chipotle, but some of my faves were missing from what you can get at Moe's. Having said that, my burrito bowl was delicious. The meat was well seasoned as were the rice and beans. The corn and cheese topped it off nicely with both pico and hot salsa added. Having gone later than the normal lunch rush, I was surprised to see how busy they still were. It took about 15 minutes of waiting in line and moving down the ordering counter to get my food. For a chain who puts themselves out there as somewhat healthy fast casual, I found their drink options interesting. They didn't have any unsweetened tea out for diners. They do offer a limited beer selection and a few margaritas for those who want adult beverages. Music is muted, so conversation is possible. Décor is pretty stark with stable mostly set up for communal eating. They do have a nice patio. Employees were friendly, if a bit harried. The main reason I don't eat there more frequently is there isn't one anywhere close to me. read more

Chipotle Mexican Grill - Barbecoa burrito bowl - Mexican Near Me - Memphis, Tennessee

Worst ever 35 minutes to order. Didn't have anything in stock and no one cared at all!!!

I literally love everything about this place... The location is perfect. poplar/240 Food is great, service is fast. Food is reasonably priced. Best chipotle in Memphis. PS must try steak burrito! read more

Chipotle Mexican Grill - Mexican Near Me - Memphis, Tennessee

I love Chipotle; it's hands-down my favorite place to eat. I typically get a burrito, usually with chicken, but I've tasted all of their meat options: pork, barbacoa, steak: they're all great. What's even better is that you can see them cooking right behind where you order, so you know it's fresh and it was actually made by a person. Here's a quick tip, ask for both types of beans (pinto and black) and two types of meat (eg, chicken and barbacoa) and you usually end up with a larger burrito than you would otherwise, and that's a plus in my book. Oh, one last thing, I very much appreciate that they produce their food in a way that I can eat it with a conscience! read more

Chipotle Mexican Grill - Mexican Near Me - Memphis, Tennessee

I never write reviews but this place was horrible. The two girls were so slow, on their phones while I was waiting to be served, the girl yelled at me that I was being to quiet but their music was blasting. The girl seemed borderline racist because she was giving the black girls in line way more food than anyone else, AND they charged me for queso when I didn't ask or say that I had any-- I was too livid to go back in and have them fix it. Never going to this location again read more

Place was a mess! Staff was rude! Normally love chipotle but this one was awful! I've eaten all over the west coast and this restaurant was by far the dirtiest! No paper towels and soap in the restroom?! We're in a national pandemic people! What the hell do y'all do when you go to the restroom and prepare our food? Will not be visiting this Memphis Chipotle again!!! read more

absolutely vile and disgusting. The service and the food. the service was disrespectful and , they were out of everything. my friend has actual hearing loss and they were being disrespectful to her for not being able to hear them over the music blasting. It is so salty. The food is disgusting. The tables were disgusting and we're not cleaning. we are in target for 20 minutes because my friend is puking her guts out. The tables were not clean and they were out of forks and napkins. They gave my friend a kids meal and charge for extra and they gave my friend a kids meal and charge extra for an adult meal instead of having her pay the regular price and we're extremely disrespectful when they asked about it. The bathrooms were a whole Nother story. There was no toilet paper no soap the sinks didn't work and there were multiple stains on the floor. I saw a whole Vape in the trashcan . I thought a worker scratch themselves and then touch my food There were multiple workers outside smoking an overall bad experience. I will never come back again in my messenger. I hope workers receive adequate consequences in the health and safety department come in. read more

Iv never had such a bad experience at a restaurant before. The workers were rude, rolling their eyes, and refused me a small bag of chips (which were stale) They charged me for an adult meal when i ordered a kids meal. Never will i come again and i hope the workers have consequences. Not to mention the bathroom was absolutely disgusting . read more

Food was good, that's the only positive. Plenty of workers standing around in the back but no one seemed to care about the disaster of the front seating area. Literally all of the drinks in the station were empty and it was a total mess. Waited almost 30 minutes for a simple sweet tea, after 4 different people said it was coming soon and then just forgot about it because they didn't care. Combine that with a lack of AC in the scorching summer and blaring loud music where no one could hear anything including the workers, and the collective misery and stress of everyone present was at peak levels. read more

You know that Chipotle delivers consistent quality ingredients and speedy service. The Poplar location was noticeably unkept and perhaps the manager is on siesta. I would not want to bring anyone else to the location as care a quality were not the dish of the day. read more

Walked in to a sign that said Online Orders only. Everyone's got their phones out placing orders. Mine said order ready at 8:20, I've got a 10 minute wait. As I'm standing there with about 8 other people I observe a customer berate the two female employees behind the counter. This goes on for like 8-10 minutes because he sees them incorrectly fixing his order. They attempt to fix it and he says they're rude, it's bad customer service and the customer is always right (about 3 times). The females are rushing, spilling food all over the counter and the mood just started to suck. The irate customer leaves, it's 8:20 and I'm told m food will be another 10 minutes. I spot my food on the line. It looks bad, my bowl is skimpy and soggy. The steak quesadilla is okay, but not what I expected. I won't order that again. The bad vibes got all in my food Chipotle Management, stop leaving those kids there running your store. They have good intentions but not enough experience to handle challenging customers. read more

Poor service and wait time. We went to this location as a walk-in only to be told they are only accepting online orders. We placed an online while there. They have plenty of workers but for whatever apparent to reason they cannot keep up with the demand. Chipotle should be assumed for this quality of service. read more

This is a passable Chipotle, probably the best one in Shelby County unfortunately. Add 15-20 minutes to the pickup time quoted on your mobile order; mine are never ready when I arrive. It's usually about three employees running around like mad while around six more stand around, talk, and laugh. The drink machine is always out of ice and the napkin dispensers are usually empty too. Whatever you do, do not actually order in the restaurant if you value your time. The employees can't be blamed for this part, but the customers here can be so clueless that they take twenty minutes just to order and pay for one burrito. The line moves at a snail's pace because of this. One star added because they give pretty big portions here. read more

HOW HAVE I BEEN ALIVE FOR THIS LONG AND HAVE ONLY BEEN TO CHIPOTLE FOR THE FIRST TIME THIS YEAR?! I went for the first time on single awareness day with a certain someone and the line went out the freaking door. I cannot get enough of the sofritas. I could probably eat a whole bowl of strictly that and still won't get tired... I am not ashamed that I may or may not have also been here 6 times since April started and it's only the 14th... Again... may or may not... read more

My best friend and I decided to come here for valentine's day because that's how we roll. The line was extremely long and we waited about half an hour which was fine since there were a good amount of boys for us to stare at (kidding). We both got the sofritas which is basically a type of tofu kind of thing. I thought my burrito was pretty good but what really surprised me was that they had NO QUESO. I mean what else am I supposed to dip my burrito in. Anyways it was good but would've been better with the queso. read more

One of the best Chipotle restaurants in Memphis, TN! My family and I will definitely be back!

Can I have some steak? "sorry we're out" can i have some chips? "sorry we're out" can I have some corn salsa? "sorry we're out" "sorry we're out" "sorry we're out" "sorry we're out" Ugh !!!! I live in East Memphis why do I have to drive all the way to Cordova to have a decent Chipotle experience? For the last 4 months this has been the story here. Maybe longer, What Gives ?!?!? A very nice associate at the counter told me to eat there in the morning only not a night, Huh ?!? Look !!! Get it together... Cordova Chipotle here i come. read more

Cashier playing rap music on his phone, the cook was on the phone, touching his phone and the food, "out of chips for the night" is what I was told, the lady making my food told me she can't wait to leave this job?? One of the little red/yellow triangle things fell into the queso and she takes it out and says they'll replace it..but two people after me got that queso and she didn't say anything. The place was a mess every open table had someone else's leftovers on them. Love chipotle definitely will continue getting it, just not at this location. Very poorly ran read more

Theres one person whos always rude as hell for literally no reason. First couple of times I just thought maybe theyre having a bad day but theyre always like that. Pretty off putting ngl. Just overall not the best customer service read more

Yesterday i came in and they didn't accept cash. Today, round 2, I came back and they won't let people order at the counter. So i pulled out the chipotle app and ordered my food. Meanwhile, a poor old man had no idea what an app even was, so we ordered for him as a charitable civilian would. I would avoid this place, or Memphis in general. read more

We are long time customers of Chipotle. Today when we picked up our order, they were out of foil tops for the bowls, vegetables and black beans. We are vegetarians! they wrapped the bowl with foil and placed all three of the bowls stacked on top of each other in one paper bag. When I got home i noticed the bowls all leaked and the food was all over the floor of my car! I will have to get my car cleaned and we lost food in the floor of the car. We are very disappointed with the service and quality of care given to us. Contacted Chipotle with the food stained receipt several times by email with no response. read more

Absolutely no customer service and would not take my to go order over the phone. App was not working. Unacceptable!! Chipotle on Union had no issues with over the phone to go order. read more

I love Chipotle no matter what city I'm traveling to. I always find that their quality is consistent across many locations throughout the US. I came to this location during lunch on a Thursday because it was near my hotel. The somewhat recent addition of the chorizo was a great decision. A little spicy but not too spicy. My new favorite in a bowl or burrito. They offer simple, quality ingredients and you can customize your burrito, tacos, salad, or bowl. Yum. read more

Chipotle Mexican Grill - Chorizo burrito with their famous cilantro lime rice. - Mexican Near Me - Memphis, Tennessee

it's not the employees fault, they were doing there best but there was a huge line waiting for togo orders and every time they called out the huge pile of orders they had none of those people were actually in the store. i was there at 1:20 cause that's when the app said my food would be ready and they were still working on 12:40s food. i just think chipotle needs a new system to how they do things and definitely more employees read more

Why Isn't this rated higher? ITS CHIPOTLE, GUISE!! I freaking love chipotle. Their rice is unbeatable (this is in comparison to Moes vs. Qdoba vs. Chipotle). Their meat is DERICIOUS. always warm, tender, and tastes amazing. Seriously. I'm not trying to knock the other chains, but their chicken you simply cannot beat. They always load it up and give you alot of the stuff that you want (i always ask for extra things). I love chipotle. You can't go wrong here. The only complaint I've heard from trying to convert non-chipotle-ans into chipotle-ans is that they don't offer the same nachos and queso that Moe's does. That doesn't bother me, bc I'm too freaking stuffed from my REGULAR chipotle burrito to even consider eating some more chips and queso. People swear by the guac here!! (i am not one of those, but listen to the others) During halloween, they always have some kind of special. this year it was a $2 Boo-rito (dress in a costume, get a $2 burrito). Love it!!! Go to Chipotle. We need more than one in this city. read more

Went here on Opening Day awhile back and got food poisoning. It was the only thing I ate that day and I know it was Chipotle that gave it to me because everytime I visualized the rice on my burrito, I felt the urge to run to the bathroom again! Nothing special and I won't be back. read more

It's been about 5 years since I went to a Chipotle, but finally there is one in Memphis so I gave it another try. What I found is that in an ever changing food world, Chipotle has changed absolutely nothing. The interior is drab. Metal tables, bare wood walls. Very industrial feeling. It might have been a way to be different when they first opened these places, but it is cold and uninviting, and really needs to go. The menu, basic as basic can be. Burrito or taco (or bowl), tell them what you want in it, and optional chips as a side. Compared to any of the more recent restaurants in this genre the choices are very limited. I will say I still like the flavors. I find Chipotle uses flavors in everything (even the white rice is full of spices) and that they all work together quite well. All the meats are very well seasoned. I think some of the other places could up their game in this area. Still, overall, it doesn't make me want to come back. I'd eat here if friends were going, but it wouldn't be my choice. read more

This location is trash. Staff is rude and patronizing to customers. Food is never ready on time and there is zero consistency in how it's made. Gross dining room and kitchen area. read more

I am in love with Chipotle. I could seriously eat a burrito bowl every day. The chicken burrito bowl sans dairy and with two types of beans is awesome. If you have food allergies, this is a great place to go. It's fast and it's high-quality food with high ethical standards, it's clean, and it's just plain good. The spices on the meat are great, there's a good lime/cilantro rice, the yellow corn salsa is sweet and hot with peppers, and the beans are spicy, but not too spicy. To write that it isn't spicy wouldn't be true, it is. It'll clear your sinuses a bit, but as one who isn't keen on a ton of spice, even I can handle it. They offer pork, chicken, and beef, and I think it goes from mild to hottest, respectively. Different salsas, guacamole, good cheese, and sour cream. They also offer a variety of bottled and fountain drinks. read more

I moved to Memphis from Colorado about 5 years ago. One of the many things I missed about Colorado was Chipotle. I was told by many Memphians to go to Moe's. I went to Moe's but found it to be a cheap imitation of Chipotle. Needless to say, I was so happy to see Chipotle open here in Memphis. Great food. Great service. I highly recommend Chipotle to anyone looking for something quick, tasty, and inexpensive. read more

I love Chipotle and this location is super convenient for me because it's walking distance from my job. It's Chipotle so unless they're out of a bunch of stuff, there's nothing that can really go wrong here. I normally get the chicken bowl with plenty of ad ons, including guacamole ! I have to start checking in more because I come here quite often. read more

I love Chipotle, but this is not it. Not a single one of their employees was wearing a mask correctly and one was actively coughing. Left without ordering. read more

Ok, here are my major complaints about chipotle: 1. Eveything is covered in cilantro. Like, all I taste is cilantro. 2. Their burritos tend to be kind of layered the wrong way. Like I get a huge mouthful of sour cream and then a huge mouthful of beans but not a little bit of everything like you want from a burrito of this caliber. 3. Almost everything is onion covered. 4. The lettuce is cut in big huge pieces that are not conducive to burritos. 5. It's pretentious, and was quite popular with jerks I knew in California who shop at Urban Outfitters. Eeew. 6. They just slap the sour cream on there in a big heap. Ouch. 7. I feel like this place is lacking in variety. How many shells can we put the same ingredients in and still call it something different? 8. The guacamole is way overpriced. 9. The salsa only comes in HOT and meh. No in-between. Pros: 1. The chips are nice and salty. So, will I eat chipotle? Yea, sure. Will I like it? Meh. Will I wish I was at Moe's? Every time. read more

WORST CHIPOTLE EVER! It is such a same on how customers were treated because employees were behind on orders. The short young African American lady was short tempered with customers as if everyone was supposed to be catering to her! Never going back to this location ever again. read more

Dirty. Tables, floors, food prep area. Everything was covered in food. Could not understand what the food prep lady was saying. Had to actually tell her that I don't understand what you are saying. Asked for black beans and it was empty. She asked if pinto was ok. Sure. 20 seconds later black bean filler comes along. Water cup they gave me had a smushed gnat or small bug in it. Food was tasty, however. Hope we don't get sick! Will never return. read more

This location is ALWAYS out of SOMETHING!!!!!! It's ridiculous. No chicken one day, no corn the next day, no ice almost every day. It's sad. Eat at your own risk. read more

I went here with a 'Gourmand' friend who swore that it would beat Q-Doba, hands down. Well. The peppers & onions on the line had expired, and new were being cooked, but they were happy to put the old/greasy/burned onions on my friends burrito. I tried the spicy pulled/shredded beef, and the flavor WAS nice, but the rice was a bit under par. No ground beef, which is my burrito meat of choice. Only one type of cheese, and no melted queso... (Imho, a staple in any eatery of this type.) For about $8.00 I got a burrito smaller than ones @ Q'Doba, with a less-enjoyed protien, with no melted cheese, and far fewer toppings. As another reviewer said, the interior is drab. The pipes and such above-head are not covered, and are painted in grey. The walls are "wooden" with carve-outs for the speakers, but they looked cheap to me, almost like pressboard. I ate it all because I paid for it. I won't be going back there again. read more

I think this Chipotle is going downhill. The boyfriend and I stopped in here for a late lunch, and there was a major bottleneck at the register. The person running it was trying to complete someone's order (something about a quesedilla), and rather than asking that customer to step to the side so she could ring up the rest of us, she just waffled back and forth while the line behind us got longer and longer as they continued taking orders. Paid up, we went to get drinks and condiments, where we discovered that there were no spoons out (just forks and knives), and while there used to be salt shakers available alongside the bottles of hot sauce, there weren't any to be found on the counter, other tables, or by the trash cans. I went outside to get a table while the boyfriend went in search of the missing items, and he reported that the cashier suggested looking on other tables for salt (what, just start asking other customers "Hey, anyone see a salt shaker?") and produced a spoon from behind the counter -- apparently they don't put them out anymore. The food was fine, but the experience of getting to it was entirely too frustrating for my liking. Get it together, Chipotle! read more