People always drone on about jobs of the future... those special vocations that provide new economy relevance, mindfulness, solid pay and reasonable security. I don't think you can go wrong on all counts if you were to become a corporate apologist for Chipotle. You know, the person who writes those pithy, slightly insincere mea culpas for sub-par customer experience that you see sprinkled liberally all over Yelp. "Jane, we're so sorry that your burrito took 8 hours to prepare as we endeavor to provide our guests savory and healthy options with integrity, sometimes in less than 3 hours... tops." This place is as slow as non-GMO molasses and never seems to improve. I'm just done. If you want to be a "fast casual" feeder don't forget to be fast. Two stars. read more

The people are nice But why is the wait so long for steak? Isn't it the cooks job to make sure things are replenished in a timely fashion? I should not have to wait a half hour for steak. 10/15 at the most but an entire half hour is poor management skills read more

My family ordered, I was gonna go next-door to Halal guys. But the first person in the line Dashaun was so friendly, polite, & courteous that I changed my mind & ordered on account of his people skills. read more

Went to get a burrito. Everything was fine great options and portions. Business was booming and the restaurant was peacefully quiet. As I was checking out I overheard an employee talking to another employee, and I could not hear what they were saying. Then I apologize saying "my fault i didn't know you were talking to me". They continue to mumble "who else would i be talking to". Very rude and unnecessary kinda ruined my day. read more

I love some Chipotle, but this location is kind of subpar. Here are some reasons: 1) We ordered our food to be ready for pick up at 5:30 PM (via the app), and it was like 10 minutes late. Granted, this is more of a minor point because we ordered our food at 5:15 PM, so I wasn't surprised that it took them a few extra minutes. 2) My burrito bowl was not packed full of goodness. Very little cheese, which was kind of disappointing, and the steak tasted kind of flavorless and old. My wife's burrito was also not great. 3) The guacamole we got on the side (with some chips) was flavorless too. We had to add salt to it to try to bring it to life. Overall, all of the food was kind of bad, so it's hard to give this location a decent score. read more

honestly everyone's nice there except for the black girl who worked on this Saturday afternoon. she introduced me with an attitude like she's all entitled or something. even the guy working with her was telling her to relax. i think she needs an attitude check and take her time on food. my burrito was cold and uneven because of her. read more

The worst chipotle ever. The last two times I got here, they don't have rice, steak and vegetables. It is the worst place and extremely poor management. On a holiday Saturday and not have food is pretty bad. On top of it, very poor customer service and dirty! read more

1st time I ordered delivery by Doordarsh to get my order cold really cold, and delivery was 5 min driving from the store, no utensils i have to use the chips as forks, no napkins well a mess sorry chipotle you lose me read more

Chipotle Mexican Grill - Definitely my 1st and last time - Mexican Near Me - Lawrenceville, New Jersey

I thought I would give this place a second try ! Same observation , FILTHY !!! Dirty tables , garbage on the floor , food prep area is sloppy and soda / drink area are dirty . If employees are too busy where is the manager?! The employees were nice and polite but cleanliness of the restaurant needs to be addressed . read more

Ordered two of the EXACT same chicken burrito bowls via DD. Meal arrived on time but one of the bowls had NO chicken!! How does that happen?! Two identical orders and only one includes the chicken?! This is the second time something like this happened with this location. It's not surprising they only have 2-stars. Of course, trying to locate a phone number to contact them about the issue is nearly impossible! Not sure if it's poor management, poor employee supervision or lack of caring but it's sad to see the potential of this location is being wasted. I'll never visit this location again. The establishment in Princeton is much better. read more

Before I started this review, I can see the complaints I have are par for the course here. Here is a photo of my salad. This is the third time in a row I have received a salad like this over the past few months. Each time it's barely full, barely any lettuce. It's a salad; I'm actually saving the company money! I don't even get rice in it. Why is it not filled with lettuce? At least fill the container. I also had an issue with a previous order where they left the fruit and drink out of a kids meal. The order was through Door Dash and they were only able to offer a small credit. I had also complained about the empty salad. Door Dash said the company (Chipotle) would reach out to me, which never happened. The company should have offered me a refund for the items. So now I resort to Yelp, which looks like an echo chamber of the problems with this location. Do better please. read more

Chipotle Mexican Grill - Barely full salad. Can you spare some lettuce please? - Mexican Near Me - Lawrenceville, New Jersey

Horrible experience time and time again, this is was my last visit! Last at this location. Horrible experience! I placed an order, arrived at the designated time for pick up and still had to wait 30+ mins to get my order. The reviews are right, this location is bad. read more

They Advertise the carne asada on Tv an they do Not Have It.Then The Employees Are Rude About it...WE went to Wegmans to get a better quality Steak...Thanks For Making Me Save Money read more

i am higlly disappointed i paid all this money for a chicken burrito bowl with half steak added to get no damn chicken at all forget the chicken no meat period! who do you guys have working at this facility that cant make customers food right...would you want yor food made this way read more

Chipotle Mexican Grill - NO CHICKEN AT ALL!! - Mexican Near Me - Lawrenceville, New Jersey

See all

This Chipotle recently opened, and it hasn't dissapointed at all. I have ordered from here twice already, and it was amazing. The meat's seasoning has the perfect amount of spice and flavor. The rice is always perfectly cooked, and the cheese and queso adds a nice flavor to the burritos and burrito bowls. They always give you more than enough food, for a low price! Plus, they also have vegan options and options for when you're on a diet. Finally, the inside is always clean and they are very quick. So, if anything, this place is an awesome place to stop by and I would definitely recommend it. read more

Not sure this location was ready for their grand opening. After 3 visits, I quickly noticed that there is a lack of staff during their busiest times/days. Typically, I order through the mobile app to avoid the long lines during their high traffic but at this location it does not help. Every visit is met with long lines and a long wait for all online orders. Most locations have a full team on their line and a smaller team to fulfill online orders. At this location, there is ONE person on the line and ONE person running around fulfilling orders and working the register. My last visit, I waited approx 40 min for my online order. The staff was apologetic and offered free chips, guac & drink. But this cannot be the norm. If you are heading to this location, be prepared to WAIT! opened a few months ago read more

Chipotle Mexican Grill - HELP! This employee needs help. Empty food line at 5:30p on a Friday! - Mexican Near Me - Lawrenceville, New Jersey

Rude staff, bad portions, could not have put less care into wrapping burritos and preparing food. A common theme among chipotles

5/3/21 no stars for me i am mad ass hell, my husband order me some food tonight from the lawrenceville location @5:30pm tonight he ordered me extra steak, extra chicken and fajitas vegetables and i haven't received chicken or fajitas vegetables and he paid for extra, i didn't order rice in my bowl because i can't eat rice, so i ask for it on the side, because you can't order a bowl you might get punched in the eye if you don't purchase rice smdh!!! i will never come back to your raggedy ass establishment and i want a full refund for all the extra nothing i haven't received, i will be bringing back this bullshit ass food tomorrow and i don't want to hear shit excuse my language but i mean what i am saying, there will be a photo attached so y'all can see this place is a rip off p.s check out your food b4 you leave or you will be dissatisfied and i knew something was wrong when i seen people bringing back their orders p.s runnnnn from this place i want a full refund you bastards read more

Chipotle Mexican Grill - This is my BOWL with no extra steak, no chicken and Fajita vegetables which he paid for - Mexican Near Me - Lawrenceville, New Jersey

See all

Today was my worst Chipotle experience. I haven't been in years, but after my latest visit today, I may be turned off completely. The 4th of July closing staff were visibly irritated, underprepared, rude, sloppy, and completely disorganized. Due to a protein shortage, my order took nearly 30 minutes to prepare. This results from a communication breakdown between the line and kitchen staff. While the lobby was nearly closed and attended to (because of the 3 PM closing), I haven't seen a more cross-contaminated line at any fast-casual restaurant post covid than I witnessed today. Meaning the staff here was more concerned with leaving than safely preparing meals. The closing staff present today does not uphold or reflect chipotle's values read more

The worst location. Steak in my vegetarian bowl. Ask for extra rice and they'll give you a comically tiny amount. Flavors are off. Never again. read more

Super slow service, took me 25 minutes to get food, Talking instead of working Need to speed it up i'm busy

This is the worst Place to place an order for delivery! The orders are consistently wrong! They miss items but charge you for them . I ordered a burrito bowl that had barely any black beans and when I ordered romaine lettuce in the bowl they put in literally 4 strips! If I could give them a zero I would and will never go or order from this location again! read more

What the fuck makes you guys soak the burrito with the juice from the food Strain the shit. Burrito literally falling apart spilling juice everywhere. That's so retarded read more

The service here is pretty lackluster, and that's being generous. I would say only 1/3 of the chicken for my burrito bowl actually made it into my bowl because the chicken from spoon was tossed carelessly at the side of the bowl. The lady making my bowl then proceeded to add giant heaping piles of salsa onto my bowl, which screwed up the proportions and killed any desire I had to eat. Twice I've been to this location and I hope the service and quality gets better. read more

the portions were stingy compared to other chipotle locations. brown rice was undercooked and had rock hard pieces throughout. read more

Chipotle Mexican Grill - steak bowl - Mexican Near Me - Lawrenceville, New Jersey

See all

Understandable, with this Covid-19 scare but really. Being rude and turning walk ins down. On a regular day, before Covid-19 you were slow and decent, now you've reached a new low. Poor customer service, pricey food, low quality ingredients, and poor cooking methods. But hey, who am I to judge, A paying customer that's who reviews businesses. Last time I visit. read more

Portions are absolutely the worst here. I always would order double meat and double rice bc if how trash the portions are. No more ordering from this location. read more

730 at night. Advertised hours open until 10. They claim they are not doing in person orders, only online due to system issues. Ordered online. Pickup window was wayyyyy off. 25 mins after the pickup window they say they are out of both chicken and steak (both meats we ordered) all night they were saying they were out of things (dressings, sodas, toppings) twice we were promised a manager for a refund to no avail. The store was a mess. Only one employee seemed to have a clue. Pathetic. Couldn't be further from brand standards if they tried. read more

Arrived at 7PM There was a short line but still waited 30 min due to short staff. Barely any options at the food bar. NO CHIPS! Rice was hard and uncooked. Last time I visit this location read more

Had to stand there 40 minutes before getting a single bowl that i ordered 15 mins PRIOR to even coming. Overcrowded and its clear as a day the team of 5 u got back there cant push the load. You should just close for rush hour because u only lose customers out of frustration. Staff doesnt speed it up even when u mention its been over half an hour for a single bowl. Used to be bearable but never again dealing w this location and suggest u never go there when its even slightly busy because THEY WILL TAKE THEIR TIME. read more

I've been to many chipotles everywhere and always asked for a quesadilla. But for some reason when i asked for one here i couldn't get it unless i ordered on the app which is strange because either way they'd make it right there as soon as the order would go through. didn't understand why i couldn't just order it as a walk-in‍ read more

Very rude and unfriendly. Half hazard portions. Food was bland and store was a mess. No forks and drink machine not working. Staff seemed out of it. read more

Place is empty. Sassy lady up front, was nice as can be to her and she's miserable. Took 10 minutes to make 2 bowls.. sat at register for another 10 minutes waiting for someone to ring me up while everyone was just staring at us. Finally one guy comes up pissed off and rings us up then slams the cup when we ask for a drink. Will not be back read more

Just wondering why there a big piece of meat ( don't know what kind) in my Queso order....gross!

Chipotle of Lawrenceville, I am very displeased with ur service. I came here hoping to have a fun , fast n easy experience and I came out utterly disappointed. I'm hangry and have been waiting In line for over 50 minutes. Not to mention , they have nothing left. I am taking home a tortilla , rice & sour cream. I am outraged. I know for a fact I would not experience this at qdoba, specifically in Edison. i just wanted a damn burrito. Chipotle, do better read more

This is so bad they literally don't allow anyone to order in person so I stood right in front of the counter and ordered my food for 6:45 then after the whole process it bumped me back to 700 and now I've been sitting in this chipotle for 35 mins with no food and I'm regretted not going to literally any of the locations around here that allow you to just come in get your food and leave without making a whole process out of it.. qdoba is across the highway pancheros isn't far and there's a more down the road this sub-par food IS NOT worth a 45 minute wait thanks for reminding me why chipotle is absolute trash please save yourself time and just go to any of the other places that are exactly the same cause even the people who ordered ahead of time are standing around waiting this is an absolute sh*t show read more

Had a great experience. Restaurant was clean outside seating was clean. Not a straw or lid out of place. Clean area where they prepare the food. Staff was super friendly & helpful! Fast moving line, and tasty food. 5 stars for sure! read more

My order said it would be ready at 7:10. I waited an hour before canceling it. Among the dozen or so people waiting in there as well, I spoke to 2 people who had been waiting since 6:50 (keep in mind it was around 8:00 by now) and they both said this was a normal occurrence at this location. The restaurant says online orders only, however a constant flow of people kept entering the restaurant and ordering in person, getting their food way quicker than anyone else who ordered online. Staff was rude whenever people would try to ask them what was happening, which I sort of understand, but when people order 20 minutes before getting to the restaurant and still wait over an hour with no food... come on. The few previous times I've eaten here I've gotten burritos with the portions way off and I've never had a good wrap. My burrito usually ends up being a big taco when I unwrap it. read more

I love chipotle! This place doesn't even taste like chipotle the food is disgusting. This is my first time writing a yelp review so you know my food had to be really nasty! It' was horrible. It's another chipotle less than 10min away I would say just go to that location the food is way better but same restaurant weird. I spend $20 on nasty take out never think that I would have nasty chipotle but I did don't make the same mistake as me read more

Chipotle Mexican Grill - Mexican Near Me - Lawrenceville, New Jersey

The other reviews are spot on. I would not recommend this location. It took almost 40 minutes to receive my order after ordering-seems the employees are unorganized. I will never come to this location again. read more