This is horrible service! I ordered one single Mac and…read morecheese and this is what I received after waiting 15minutes in the drive thru. There is no order and staff clearly needs more training Do better!

The ONLY few reasons this location Popeyes is lucky to get 1 star at all. Location is good. The…read moreplaza is newer & has nice businesses around w/ ample parking. Lastly, when you order @ the drive-thru menu screens there's an auto AI system. No actual worker to mess up an order. Pretty savvy. Everything else about this place is trash! Let's start here - "What Is Customer Service and Professionalism?" Good question they don't know it either. A bunch of very young people probably ALL age 21 and under. They were hanging out of the drive-thru window with no one around like it's the porch steps. I pulled around & asked, "Hey are ya'll open? No one is really here!" About 3-4 of them stood looking at me so dumbfounded & just stared. This girl with long nails, tattoos, & butterfly eyelashes w/ gems says "Now why would we even be closed at this time of day?" Mind you it was 730pm or in that timeframe. Most places have short hours on a Sunday. It was light outside, but bcos I don't go to that location I asked. A young man spoke up and said, "We close at 12" I turned down my car music & said, "Oh ok duh. Thanks I'll come around" Once I got to the window for pickup then the light skin young man told me my total for a 12 piece wing-only combo was $30+ That's not right bcos on the screen it said $16.04 to confirm. I was like, "Umm that's impossible and doesn't make sense. I'm not paying for that. Can you snow me a receipt?" I had a very straight face. He told me, "I'm just playing it's $16, but I gotta do something to pass the time" In response I said to him, "Ohhh bcos that was going to piss me off charging extra for no reason. I wouldn't take the order. Ya'll playing on my top!" He took my card, but the wrong receipt was given for a leg piece of chicken $6. From the same girl with those lashes. I wonder if they did that so I won't know names, date, and time or who rang me up or worked. I handed it back to the eyelashes girl. She came back to the window then told me they didn't have Louisiana Garlic flavor so I chose the Chipotle. My order was complete and I came home. Not gonna lie! They were so gh3tto and immature acting that I inspected my food for tampering. The Lemon Honey smelled weird like cleaning products with a twang. I was possibly paranoid and prayed they didn't put like Windex or mop water in my food. I ate two of the Chipotle wings in the car & made sure not to share w/ my toddler. I'm never coming here again! There's a lack of proper training & clearly no one is around to manage the teens well. No telling how they treat others or act not knowing what status any customer holds. I could be a restaurant owner myself or secret shopper! It's a shame to look nice outside with an unprofessional staff inside.

JENNIFER....JENNIFER....JENNIFER...is the reason for my 5 star review. She was absolutely AWESOME!…read more I have been coming to this Popeyes off and on since I moved to this side and NEVER have I gotten such AMAZING service from this location. Jennifer was my cashier...she was polite, friendly, smiling and cared that my order was right. The manager on duty saw a total of 3 people in line (including me) and she came out to help. Not to bark orders and stand back...but to help...hands on help. The drive thru was also running smoothly. The crew that worked 12/3/2023 @ 3pm deserves a raise AND recognition! Best experience, PERIOD.

I see why this business has two stars. I don't think anybody should ever go here again. What is the…read morepoint of having a mobile order window if no one's going to answer, I rang the bell numerous time. I stood there for 20 minutes and all the employees looked at me and kept walking around as if I'm not a customer waiting for an order. Terrible customer service I recommend you guys go to this is it way better

From California so I heard about Zaxbys...after ordering the 3 piece tender meal...I wasnt too…read moreimpressed. The fries had no salt whatsoever...the toast was toasted on one side but still kind of buttery. I will say the tenders had more seasoning than what I expected..definitely more seasoning than raising canes. The peach sweet tea was definitely sweat..it was good...Just SWEET (Yes i know its sweet tea supposed to be sweet) If youre from out of town try it atleast once.

Two Strikes, I'm Out. Avoid the Chicken…read more This is officially the second time this location has served me raw chicken. The first time was in a Grilled Zensation Salad a few months back. I got my refund and stayed away, hoping it was a one-time fluke. It wasn't. I went back today for a second try, and they served me uncooked chicken yet again. The empty drive-thru should've been my warning sign to drive away. Consider this your sign to do the same.

Dine in for lunch…read more.. I ordered the little cheese burger with well done mushrooms. My husband ordered a double cheeseburger with everything on it. Also we had fries and a soft drink. The employees were super nice and the food was delicious. We were on this end of town, so we stopped by for lunch. We will definitely be back, soon. :-)

Always enjoy me a good burger at five guys. I frequent this location most because of the proximity…read moreto my house. The quality of the burgers and fries is always good. Served fresh and hot. Fast service and a clean environment.

Great food and quick service! Clean Restaurant! Tortilla wraps are back and they are awesome!read more

I'm sitting outside of your store waiting for someone. You lost 10 possible customers because the…read morelights were out and the door was locked at 6:20There was staff behind the counter. I pray all is well.

I love chick fila, breakfast or lunch it doesn't matter. I had this chicken biscuit, egg, cheese ,…read morebacon and out grape jelly on the biscuit. It was so good.

Hard to give more than one star when you don't get any food…read more We were delayed in our arrival coming home at the Airport on a Saturday night. All day on a plane with no meal service and finally getting home we had to get out of the Airport and get some Chick Fil A. We placed the order on the app before we left the airport. Nothing unusual, just 3 meals. We knew the store closed at 10:00, we pulled into the parking lot at 9:37. They already had cones out blocking the drive through. No problem, we will just park and go in. We placed the order online so surely our order is waiting for us right? No luck. As soon as I walked in the door I was told they were closed and not taking any more orders. I explained that I had ordered online and the employee was able to bring up the order on his computer and cancel it, refunding us the charge. So no food even though we got there 15 minutes before closing. But on the positive side they didn't keep our money. Worst Chick Fil A experience ever.

Food was really good. A few minor complaints, but overall tasteful…read more The chicken breast was a little overcooked. I don't like rice or noodles, so I got double veggies. The veggies consisted of cabbage, carrots and a few pieces of broccoli. They were cooked to a good consistency. They offered extra teriyaki sauce and yum yum sauce, but the yum yum didn't taste good. The restaurant was clean and staff was helpful. The restroom needed tending to. I recommend this place.

I was in the area for work and needed to grab something quick to eat, so I found this spot on…read moreGoogle Maps. It's a small location and gets pretty crowded during lunch hour. Because of that and with online and phone orders coming in, the wait was a bit longer than expected. I ordered the chicken, shrimp, and steak hibachi along with shrimp egg rolls. To be honest, the food was very disappointing. It lacked flavor across the board, no noticeable seasoning, not even basic salt and pepper. The egg rolls were decent, but still pretty bland. The portion size was generous, which I appreciated, but overall everything just tasted like it came straight off the grill without any seasoning.

Oh yessssszzz! These wings are absolute fire! They are PERFECTLY seasoned and PERFECTLY cooked! As…read moreyou can see they don't use those gigantic overgrown hormone filled chickens. They are nice and small which is how they should be. The fries are also spectacular. Very well seasoned. OMG this place is definitely the business. There's a wing stop just across the way from them and they should just move or just go out of business bcuz there's a new new wing spot in town. I asked the cashier which flavor was the the best and she told me the Honey Garlc Lemon Pepper is the most popular one and man oh man was she right! There's a delicious party going on in my mouth right now and its not for the weak. These wings are absolutely delicious so don't sleep on this place. I'm super picky about food and this place came correct. The overall esthetics is clean, inviting, bright and cheerful and the staff is super professional and very friendly which only makes business better for the owner. I'm so glad I went here. So glad! Great great wings! The only thing i would recommend since the food is top tier is that they make their own ranch dressing bcuz that would take things over the top and to whole other level. Make your own ranch guys!

A friend and I were looking for a place to order after a night out and admittedly there weren't too…read moremany places open at the time we were looking. This place was so we decided to give them a try--I ordered the shrimp hibachi and my friend ordered wings and fries. The good: in addition to the late hours, there was a healthy service of fries for the wings and fried rice for the hibachi. The not so good: it took longer to get delivered and I would've wanted more shrimp for the size, even if that meant less rice. I'd order from there again and would try other items.

What a great experience…read more My partner and I placed a large catering order from this location via EZ Cater (as there were limited location options available for pickup) for a small event at our home and I'm glad that we did. We opted for Bojangles as my bf is a NC native and I thought it'd be a nice taste of home for our brunch. Ordering via EZ Cater was easy enough and they even send confirmations noting that the order was accepted and confirmed twice by the restaurant. I decided to pick up the order while my bf went to a meeting and ventured out to this seemingly deserted area in Smyrna lol. When I arrived, I let the team know that I was there for a large catering order and displayed my receipt. Lamont G. was the kind employee that greeted me and once I showed him the receipt, he was so confused as to what the heck I was talking about lol. He called someone on the phone and they were also confused and let me know that they did not receive the order from EZ Cater despite seeing my receipt and that it showed their correct location info. Lucky me, this team was phenomenal. They didn't turn me away but instead, Lamont quickly assured me that he would make it right and get his team on it right away. He apologized profusely and I let him know that his wonderful energy and dedication to making it right was all I needed. I took a seat in the dining room as I waited and Lamont even offered me a drink and a snack to hold me over. Let me also say, this location was covered in the cutest Valentine's Day decor! From ceiling decor and wall clings, to inflatable dinosaurs covered in hearts - too cute. Within about 20min, my food was being packaged up fresh from the oven/stove. Lamont even threw in a half gallon of tea, an extra tray of grits that was accidentally prepared and enough condiments for me to open my own restaurant, lol. He was even kind enough to carry everything out to my car, ensuring that the hungry pregnant lady wasn't doing heavy lifting. I appreciated that so much! When I got home I realized that we were missing the breakfast gravy ordered but beyond that, everything was exceptional. We had cajun filet biscuits, sausage biscuits, grits, eggs, bacon and mini bo-berry biscuits that came in the shape of hearts. Everything was absolutely delicious and our guests ate it all up. Despite a mix-up from the 3rd party in the ordering process, I'm so grateful to Lamont and the local Bojangles team for not only making it right, but serving up such a delicious experience.

This my to go breakfast when I don't make it myself. Their biscuits are always soft and hot…read more Always! Lol.. I know I'm saying breakfast but even around breakfast time you can still order yourself a 3 piece wings combo and keep it moving lol. Just saying.... the managers are always polite and very helpful thus creating a comfortable space to enjoy your hot breakfast. Whether it's the Cajun chicken biscuit with Cajun fries or bo-rounds or just a chicken and biscuit Combo you'll enjoy it.

We picked up our rental near by so we decided to try Zaxbys for the first time. I think all of my…read moreorder was too salty for me, but I can see the appeal. I got 3 tenders with fries and a drink for I think about $15. The tenders were small and fried hard enough that they actually cut the top of my mouth. The chicken was still pretty juicy though so if that's your thing, now you know. The fries were SO salty. I'm a fry fanatic, a salt fry lover and I could even eat these. I spent a lot of time picking through to find fries that were naked but that's fine since we were on a bit of a drive anyway. The peach sweet tea and fried cheesecake bites were fine. I don't see myself craving this food but I could see myself trying it out again because of convenience.

Salad no fork. Fries no sauce, Tenders no sauce!…read more The short wait time was honestly the only highlight of this experience. Due to the long line inside, we used the drive-thru, and we waited less than three minutes to place our order. Unfortunately, everything went downhill from there. The customer service was extremely disappointing. The employee taking our order could not provide a pleasant greeting and was unable to answer basic questions. There also appeared to be little to no communication between the staff inside and the drive-thru team. Several items we ordered and paid for were unavailable, yet no one made an effort to properly communicate this or offer reasonable substitutions. When we reached the pickup window/door, the interaction was just as unpleasant. We were still charged for items we did not receive, and when we asked about alternatives, the employee did not seem interested in helping. We even had difficulty getting something as simple as sauce for our tenders and fries. I spent over $80, so I expect to receive what I paid for or if something is unavailable, I expect to be informed and given the opportunity to choose a substitute. To make matters worse, one of the containers was not properly closed, causing food to spill inside the bag. Overall, this experience made it clear that the staff needs additional training in customer service, communication, order accuracy, and professionalism. It is frustrating to spend that much money at an establishment and feel like the employees have an attitude toward you for simply asking questions or requesting what you paid for. Zaxby's, you have to do better. Good food cannot make up for poor customer service and a lack of communication. I hope management takes this feedback seriously because this type of experience is not worth the headache, and unfortunately, it makes me hesitant to return.