For a chipotle, this was a 5 star experience - clean place, happy servers and located in a good location. The food tasted good too.

I love chipotle, I was very excited to see one opening up in Crescent city. My first visit, the staff were nice and welcoming, but the manager was rude, responding to my question as if I were stupid. The food was not fresh and it was bland. I get it was a very new business, so I let it go. The last time I visited this Chipotle, the same manager was working and still just as rude. The food was terrible, it was again very bland, did not taste fresh, and the salsa did not taste right. Again I love chipotle, and this one location does not change my opinion, I just wont visit this location. It really is just a waste of money. read more

Crescent City Chipotle, seems new, and really up to date. Clean restrooms, nice staff, lots of smiles! Chipotle food is always good and we enjoy visiting different ones in different cities. Worth a stop if you're passing through, horrible weather here year round. I don't understand why anyone would live here. read more

Chipotle Mexican Grill - Clean kitchen - Mexican Near Me - Crescent City, California

I ordered a burrito bowl. Took three bites and immediately threw up. I bought two one for me and for another. I paid $70 for that crap. and because I was sick I ran out of time to report it on DoorDash. I cant find my review that I put there so I'm putting one here. read more

Good Chipotle! The first thing I noticed is that it was drive through, first time I'd ever seen that. Otherwise it was a standard Chipotle. The veggie burrito with free guacamole is the way to go. The staff seemed cool and knowledgeable, the ambiance was the same as usual. Hope they add vegan meats at some point! read more

The staff at this location works incredibly hard. Unfortunately, when we visited an hour before closing on a Sunday night, a family of 20 had just walked in and began placing their orders. It took us over 30 minutes to order and get our food. Not sure if that was bad timing or if they have a staffing issue here. read more

I was charged for items I didn't order or receive. I was rushed for no apparent reason, no one behind me waiting to order.

The food is great!!! Guacamole is chunky avocado with spices. So rich!! Service is spot on! The restaurant is immaculate. Great Mexican food. read more

I haven't written a yelp review in a while. But this place has some very strange staff. In particularly the girl that was serving the salsa and corn on 5/16/25 at 12:20. Weirdo. Everyone else was cool though. read more

Brand new, just opened, super friendly staff, good food. Drive thru and dine in options read more

Chipotle Mexican Grill - It's open! - Mexican Near Me - Crescent City, California

How could chipotle be out of tortilla shells? I went in at 8:15 tonight and it's as if there are no adults on the staff. I was told they do not have any tortilla shells to make a burrito. read more

Needs to improve. Food handlers are dirty. Customer service below average. EXPENSIVE NO VALUE UNEXCEPTABLE read more

Food was perfect as was the service Everyone was extremely friendly Restaurant was clean read more

We arrived at 8pm on a Friday night (they were open til 10). The place was filthy with every table dirty and garbage scattered all over the floor. We were the only customers, except one man who walked in behind my husband and I. After she slopped some black beans on my tortilla, the server claimed to be out of both rice and chips. Not really okay, but she'd already started my burrito, so I proceeded. As I got to the end, I noticed a second food prep table. With large amount of rice sitting in it. Which I pointed out to my server and asked if she could out the rice on my burrito after all. She said no, because that table was only allowed to be used to prepare food for prepaid app users. I reminded her that I was a customer standing in her store, cash in hand, asking to purchase food, but instead she was saving the food in case someone else came in to order it later is a different method. So... if we used the app while we stood there, we could have rice but if we paid at the counter, we could not? What sort of ridiculous logic is that ? We pointed out this lapse and were told that she was doing the best she could with what she had. She NEVER said I'm sorry or even acknowledged their policy might be flawed but her hands were tied... nothing resembling customer service. She just got angry and defensive about her stance, and refused to let us have any of the rice. It was all I could do not to use my app to order three sides of rice and go thru the drive thru. We didn't. But words of advice - skip chipotle and go next door to Burger King- it can't possibly be worse. read more

Definitely not as good as other Chipotles but maybe they need some practice. Staff was friendly but slow. Very skimpy on the meats compared to other locations. So skimpy, I had to order double meat to compensate and even then, it wasn't as much as other locations. A disappointing experience. read more

It doesn't matter how backed up you are. You can't take 50 orders in the standard line for an hour before starting the online orders that have already been paid for. After submitting order at 7:03p, the app estimated it would be ready by 7:25p, but the staff told me it will be ready at 8:30p. Almost one hour and a half. I had to go through GrubHub customer service to cancel because it was marked as if Chipotle was working on it, and they wouldn't help me inside. read more

Chipotle Mexican Grill - Order never fulfilled after almost an hour of ordering through Grubhub - Mexican Near Me - Crescent City, California

Gave it another shot and went inside. Insanely skimpy bowls!!! The veggies were almost gone and they wanted to give me like a few slivers of onion and that's it. I had to ask how long til more are done. I was fine waiting. Still barely got anything (rice, beans, etc.) In the picture: The two bowls on the left are mine and one on the right was the customer after me. read more

Chipotle Mexican Grill - Skimpy bowls - Mexican Near Me - Crescent City, California

Parking is impossible the entire place is packed with employee vehicles. assuming an overstaffed team would make the entire process smoother unfortunately, definitely not the case here. The manager is doing a horrible job with proper flow and training of simple orders. I understand they just opened hopefully they will fix the overstaffed store and weed out the lost employees. The location is nice and clean pricing is oddly reasonable for chipotle. Tip good luck finding parking and speak loud when placing an order the people are too loud in the kitchen to even hear anything. read more

the service was impeccable, even with a smile! The young freckled lady who made my burrito was very generous and helped me decide what would be good for my burrito. I ended up waiting in like for a while, but the bathrooms smelled like a brand new car they were so clean! And the best part was the fresh lemonade. it was all delicious, and the servers made it even better. read more

Opening pains are over! and this is now a go-to for a lower cost, more nutritious, as well as delicious, food option. I've gone twice with a group of people and there were ample clean tables available, friendly and quick working staff, and great food. So tasty! I walked out each time with boxed leftovers and at half the cost of some other places in town. Order ahead via their app and you can go through the mobile pickup drive through. read more

Terrible phone customer service. Would not connect me to a human being. Needed to ask one question....now I will never go back.

Grand opening today 10/23/24 food is very good the staff are friendly and the service is quick

Bad service..bad food.long wait time.i could cook faster at home without the high price

I have gone through the online pick up window once a week since they opened, and everything has always been as ordered. I have been a Chipotle fan for 20 years and was excited to see them building one to the town we were buying a house in. Not sure why all the bad reviews. I have not gone into this chipotle, but online pickup is great. read more

Decided to give this new location a try. When we first walked in, we immediately noticed how dirty it was. Literally everything, floors, windows, serving stations, everything. There were two people working and zero other customers at 2 pm. The food was terrible. The chicken in my tacos was dry and tasteless and not fresh. I was afraid to eat it and threw it all away. For my tacos and my husband's burrito (he threw his away too: $32. I felt robbed. read more

Employees very nice and enthusiastic but the chips were under done, not enough lime or salt. It's the first time EVER that I tossed my double chicken bowl in the garbage after a few bites. The food was bland, tasteless, not up to Chip. Standards at all. I arrived just after it was prepared (phone in) and the entire dish was cold. Will skip this city's Chipotle in the future. $20 wasted. read more

I placed an order using the App. I was trying to participate in a local fund raiser but the App did not give me an option to enter the code. When I picked up the order I told the lady at the window this and she just held my bag out the window and said "can you just take this". A man asked her what was going on and came to the window. I explained the situation to him and he just said "there is nothing we can do to help you". I feel if the restaurant is going to offer a fund raiser they should be much more helpful with the customers who are trying to participate read more

These other reviews are so ridiculous lmao, its chipotle, tastes like chipotle and its good service.

Quality n quantity of portions. I ordered a burrito w brisket , next to no brisket in burrito

I went back to this location to give them another chance. The manager was working and the employees during this visit were much cleaner, friendly, and customer service oriented than the last two times I've been here. I'm all about locations making positive changes. If I go and it's consistent I'll increase my review. read more

They open at 10:45. I was met at the door at 10:40 to inform me they do not open until 10:45. Okay, so we couldn't come in out of the cold weather and wait for 5 (my clock said 4 minutes until they open), so my 5 yo and myself had to go sit in the car. Terrible service from the gate. I will wait and get my son his lemonade but I will get my lunch elsewhere and won't be back to the location read more

Weekday, around lunch time and online other party there. I was checking it out, nothing looked good. Never been to Chipotles, I was obviously asking how it worked, I was the ONLY customer other than those seated and eating, and still the girl wouldn't avail herself to explain anything so I settled for a sampling and just ordered a kids quesadilla. Meats looked dry except barbacoa so I tried that. but it was too sweet for my tastes. Only veggies were salsa and onions/peppers (the couple teaspoons they had in the bin and then gave me only half that) The beans are whole, and I like refried so that's disappointing. The rice is plain and bland. I like guacamole and sour cream but offered at a hefty extra charge (for this kind of place) so skipped it. I only ate couple of bites of the teeny kids quesadilla, the pinto beans, onion/peppers, and salsa were bland. I ate about half and it went in the trash. The only thing I may try again is a salad with beef, but will probably be too expensive with sour cream and guac - but I'll do it once. With several very good Mexican restaurants around here I'm a bit surprised Chipotle spent so much money on this brand new building, and very prime location in town. Much more food, flavor and value at any of the local places. Maybe the Chipotle execs need a 'vaca' in Crescent City so they will understand that If they can't step up the flavor and value then they will not succeed. Then we should think of who we want to recruit and take over this location - LOL :) read more