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Chipotle Mexican Grill

1.8 (117 reviews)
InexpensiveFast Food, Mexican
Closed 10:45 am - 11:00 pm
Updated 1 month ago

Order Chipotle Mexican Grill Takeout or Delivery

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CHIPOTLE MEXICAN GRILL ATMOSPHERE

What's the vibe?
Hipster
Moderate noise
Good for groups
Good for kids

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We waited in a long line (15+ people), to have the last of the vegetables be given to the person in line before us (as a vegan who can't handle the spicy tofu option - the veggie bowl is basically my only option). The server basically just shrugged when I asked again if there were no more veggies available, and eventually the manager stepped in and said they would make some quick in about 5 minutes. At this point we were already 20 minutes into our wait time. When the veggies arrived and I got back into the line, they were also out of brown rice. The server went into the back and got a half spoonful of brown rice - about a quarter of what should be included. No one, including the manager, apologized for the long wait time and the lack of prepared ingredients. Plus, the trash was overflowing. We will never be going back there. Especially when I already reached out to the Chipotle "contact us" link that is listed in the other reviews and they basically said "that's too bad that happened - hopefully that won't happen again". P.S. As soon as this review was posted, the response comment below from Chris was posted... which proves they don't actually read the comments as I already stated above that I already went to the link listed in the comment to let Chipotle know of my experience.

Dining room
Tim D.

It seems as if Chipotle's quality and freshness has dropped, like a lot of chains. I wasn't greatly impressed with my burrito. You can still get tacos, bowls and the like. Atmosphere is typical Chipotle, kind of cold decor.

"Burrito"

By far the worst chipotle I have ever been to, I live very close so it is easy to go but the service sucks. FILTHIEST eating space I've EVER eaten in. Rice sitting everywhere, not a single person cleaning, dirty table just flat out disgusting. Asked for xtra barbacoa, got the smallest "burrito" I have had. one side is cold rice and sour cream with the other side being just barbacoa. The most stale chips I've ever gotten. Flat out disappointin. Do NOT order here unless you want to stay hungry.

What even is on this
Riley B.

My wife and I ordered ahead via the app. When we got there, nothing was ready and we actually didn't get our food until 40 minutes after the pick-up time (yes, we stayed there the entire time with no ETA on our food). Whilst waiting for our food, I noticed that there wasn't a single table that was clean for us to wait at. Even some of the chairs had lettuce pieces on them. When we finally got our food, they messed up our order. Each burrito only had four ingredients, and they messed up both. One was missing cheese and queso and the other had an assortment of unwanted toppings. Not to mention that one burrito was significantly smaller than the other. Overall, this is hands-down the WORST fast food experience I've had. There was actually this duo of teen girls that got there not too long after we got there. They ordered, ate, and left before we got our food. Also, the one girl working behind the register was not very nice. There was a clear line building up for the online orders in the restaurant. Embarrassing if you ask me.

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6 months ago

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5 months ago

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2 years ago

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11 months ago

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1 year ago

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11 months ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

Got here at 3. Didn't get my food until 345. Very slow. They couldn't care less. Crazy

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2 years ago

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3 years ago

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4 years ago

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3 years ago

They can't do mobile orders to save there lives. I ordered on the app yet 30 minutes later it's still not done every time.

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3 years ago

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4 years ago

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3 years ago

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Review Highlights - Chipotle Mexican Grill

It was packked to the peak in volume and tasted astronomical.

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