If I could give zero stars I would. Hands down the worst Chipotle I have ever been to. Mobile order was 20 minutes past estimated time. Lots of people waiting as orders were brought out no one shouted out names so everyone had to walk up to check. Workers in front standing around while 2 people filled mobile orders in back. Got food home missing quest, no labels on burritos so had to guess. Then they were cold! Made 5 minutes before. Tried to call store multiple times no answer. What a miserable experience. Poor management and terrible customer service. I used to love Chipotle... never again. read more

My son asked for a quesadilla the old way which was much better. They said there's no convincing to do it the old way- I'm the manager and I'm not doing it that way. The manager was very disrespectful- her name was Kassandra. The old manager was so nice- Yolanda. The lady checking us out was super sweet. My chicken in my burrito bowl was disgusting. There was a couple really fatty parts and hard pieces. There was no flavor either. I will not go back to this restaurant. read more

Placed the order at 1940 and and was stated that it would be ready at 1950. The restaurant is really close to my house and it didn't long for me to get there. Went in and looked at the pickup area and didn't see my name on any of the orders. I sat in the waiting area and was finally given my order at 2010. Shrugs, the restaurant was super busy and surprised they gave a 10 minute turn around time. Once I got home, is when the disappointment occurred. I ordered chicken, rice, half and half on the beans, veggies and some other stuff. The rice was under cooked and so were the beans. That just brought the whole taste level down for me. When the rice is tough to bite into and the beans have a fibrous feel to them. I may try them again, but it will be some time before I try again. Would rather drive a little bit farther to the other burrito place next time. read more

Terrible portioning, terrible customer service, I think they re use their rice. Would not recommend to my worst enemy.

Constantly giving half scoops of meat and everything else. Management is rude to their customers.

This location is constantly out of options (chicken/fajitas/steak) and always forget items in a pick up order. This time we tried to walk in and were told we had to order from the app. We did so and the order (2 bowls) still took over an hour to get. Never again. read more

Another bad experience at this Chipotle. Not sure why I keep giving them chances. 2/3 size burrito. A big piece of plastic in the queso. Sadly, Chipotle could care less. read more

Chipotle Mexican Grill - Mexican Near Me - Centennial, Colorado

See all

Their website says they open at 10:45 on Sunday.I have tried to pick up food on my way to my parents 4 weeks in a row around 11:00, they are always closed, So I go next door to Jimmy John's.If you want chipotle I recommend you go somewhere else read more

Terrible experience! Literally just went and wasn't busy, but the cashier (Zachary) and other worker (short blonde girl) were too busy talking to help out. Only 1 worker was actually doing anything. We get to the front and the short blonde girl doesn't acknowledge us, but proceeds to make a very packed full burrito for herself. So we wait 5 minutes for her, once she's done, then another employee assists us. They were completely out of everything (no fajitas, no other meat besides chicken, no sour cream). We get our food, but its practically nothing. Like the smallest burritos I've ever seen, nothing like the one the employee made herself. Overall, terrible and not worth the money at all!! read more

We stop in here every once in a while. The food is always good. But today? Who is the manager? Is there a manager? The young African American kid was busting his tail, working hard while the others were standing around doing nothing. It was painful to watch. A young woman manned the register and one guy was prepping food. I counted three others standing around talking while that one young guy got all the orders ready. Someone needs to be put in charge and get these people to work instead of having one guy do it all. read more

Still just as bad, you can never order on the app without waiting 20 min longer then quoted. When we've tried ordering for delivery it was even worse!! I'm not sure what's going on at this location but it's so bad we drive an extra 10 min to the location on Buckley read more

I ordered from door dash, and I've ordered from here quite a few times where everything came out perfect but this instance the burrito came cold and flavorless. It wasn't the dashers fault, it was definitely a restaurant based error. The burrito was rolled poorly and I could barely keep the burrito together. read more

Chipotle Mexican Grill - Overspill - Mexican Near Me - Centennial, Colorado

Great service, good portions, it's just good. One of my new favorite chipotles. Brown rice was actually cooked. As always never hesitate to ask for more portion if they are being skimpy. Cant decide what you want, just ask for taste. Never pressure yourself to hurry up and order. Take your time and enjoy :) read more

Chipotle Mexican Grill - Mexican Near Me - Centennial, Colorado

gave this location a second try and this time they served uncooked rice, didn't want to be on here complaining but i could not even enjoy it money gone to waste :( read more

Chipotle Mexican Grill - uncooked rice - Mexican Near Me - Centennial, Colorado

Good food but this location has gotten our orders wrong for the last 4 times. They need more staff and better management. Bare minimum is at least SOME level of communication, especially when they're out of something and decide to pack up and make the rest of the order without 3 or 4 requested items. Very frustrating to get home with orders for a family of 5 with hungry kids to find our meals half made. read more

Ordered deliver from this Chipotle twice, both times we got the incorrect order. The second time, both orders had the correct labels on the food (our names/orders), but the orders were obviously wrong. After receiving the incorrect order, we called Chipotle and let them know. The man I spoke with said that he had the correct order next to him, and we should be receiving it soon. After 45 minutes, I called back to get an update on the order. I spoke to a lady who when I tried explaining the situation immediately cut me off and informed me that Doordash messes up all the time, and it's not Chipotle's fault, it's Doordashes' fault, and I needed to take it up with them. I tried explaining that the issue wasn't Doordashes fault but their own (they mislabeled the food). This was really difficult as she continued to cut me off mid-sentence and dismiss what I was saying. Really disappointing that they continuously screw stuff up, then throw their partners under the bus -- not to mention, it shouldn't be on me to spend 45 minutes speaking to Doordashes' customer service to get my food. I sent pictures of my food/the mislabeling to their customer service, and explained the angry/unprofessional lady who scolded me on the phone, but never heard back from Chipotle. read more

The attitude of the staff here is horrible between 6pm and close.I love chipotle but would rather drive out of my way to another location than come here again. Every time I give it another chance disappointed. read more

The people who work here are fun! We had a good time eating here, not something that's said often. There was no line so we went ahead and got one of their coveted quesarittos, it was loaded too! The place was kept clean, granted it wasn't busy but it was good. I like chipotle since they only use happy animals. read more

We went for dinner on a Wednesday night. This was my first visit to this location. We had a BOGO coupon that I got last year from the Farmer's Market. I hadn't been to a Chipotle in years and it wasn't as good as I remembered. It was located on E Smoky Hill Rd/S Himalaya St in Centennial. There was plenty of parking. We both ordered a Bowl (no tortilla). The guacamole on the entree was extra, so we ordered Chips and Guac. The chips were thick and crisp. The guacamole was on the bland side. They offer a Military Discount which keeps my husband coming back. I'd rather go to Rubios. read more

See all

This place was great. My daughter and I walked in and there was a "Karen" going off on the staff because she just knew the cheese was not going to melt completely in the toaster the gentleman helping her assured her it would but she just kept complaining and finally told him not to worry about it. He continued to help her giving great customer service I am kitchen manager for a large restaurant and I would be grateful too have employees like this gentleman. She asks for the managers name and he gives it to here and she kept arguing with him until she finally paid and let and in a typical "Karen" fashion flips the employees offasshe walks out the door. These employees did nothing wrong and don't deserve to be treated like she treated them. I will be back to this location because of these fine employees. read more

Worst Chipotle ever! Ordered online a salad, tacos and chips and guac. Had to go back, the salad dressing was missing. The salad had a few pieces of lettuce, literally. The tacos were a mess, as if they were dropped. Guacamole had no flavor. Very disappointed. read more

This place is just like any other Chipotle locations. It's prompt, tasty Americanized Mexican food good for all ages! This location is close to my house so I frequent here a lot, and the food never disappoints. I never ate at the restaurant, there mostly for take-out. The staff is quick, but everyone working there seem pretty unhappy to be working there for some reason. I never saw any smiles or anyone actually happy to be working there. The cashier girl seemed a bit more energetic, but the rest of the crew seemed mundane. I would come here if I'm ever in the mood for Chipotle, strictly for take-out, not much else. I always get the steak burrito, brown rice with no beans, pico and hot salsa, lettuce, corn, sour cream and cheese. It's bomb. read more

My husband and I came in to chipotle after the gym so around 9pm. This location closes at 10. When walking up to the window, the workers are more worried about completing online orders than acknowledging the people who are in front of your face. As we are waiting to order, one of the workers is spraying cleaning products across the countertops, and walls nearby the food and the product is getting all over the tortillas that are laying out in the open and the toppings. We proceeded to turn around and walk out. We made the mistake of going to this location again to give them another chance after the gym and both my husband and I woke up sick to our stomachs from eating their food. We will never be going to this location again. read more

Zero stars. The most rude, inconsiderate employees. The store closes at 10 but they'll complain about anyone who walks in the door after 8. Don't wanna be there, find another gig kids. read more

By far the worst Chipotle location I have ever been to. I would rather drive 20 minutes out of my way than come back to this location again. I have given way too many chances and I'm officially done. Between the staff rudeness/attitude, completely running out of ingredients (with no communication to the people standing in line for 30-45 minutes), to-go orders either completely missing or taking 30 min+ after promised time, no refunds for missing online orders (told to take it up with Chipotle Customer Service), lack of staff training on food safety and prep, and just a total lack of overall general customer service. It's a shame because I love Chipotle but I refuse to come back to this location. read more

they never have enough food, for lunch or dinner rushes... went in tonight and they didn't have white rice, chicken or cheese.... How does that even happen at 7:30 on a Friday night. read more

The food isn't good anymore, it usually has no flavor IF they have what you want. I will not be back to this location.

I order here all the time. Order the same thing. This time I had large bits of onion in my brown. My child just had rice beans and cheese yet had corn in her meal. I asked for extra rice and beans. This is what I got. I will never go hear again and am a fool for spending 35 dollars on 3 bowls. My opinion 6 dollars an hour is to much for someone that can't follow a simple written order. read more

Chipotle Mexican Grill - Mexican Near Me - Centennial, Colorado

See all

Rice under cooked..employee's rude...I wouldnt go back here...coworkers are rude ...including the chief

portions have gotten smaller and smaller. I have given them one more chance and have finally given up. I have to vote with my dollar and won't be back to this location. read more

I only received one small scoop of chicken and rice, my burrito what dripping like a pool with liquid, and the ingredients did not taste fresh or good. I was very disappointed because in the past this chipotle has been good, but not anymore. I would not recommend going here. read more

Do not eat here. The staff is rude (to the extreme) and the food is cold with small portions. I like Chipotle, just not this one.

I was picking up two doordash orders and the first one got lost and I got no type of communication or help, when i finally asked about the order there was this one kid there and he seemed new and didn't know he was doing and that's fine and all that's on management for not training him well. the second one they just didn't make and they helped like 5 people before me. Also, there's was this hispanic lady who looked like she was in her early or mid 20's, brown hair and seemed like the manager or shift leader i don't know but she was rude as hell, had the biggest attitude, and didn't help me at all. Fix your attitude don't get mad at me cause you didn't want to be there. I don't know if y'all was having a bad day or whatever but baby that's not how you should be running your business. Don't put people who don't know what they're doing on register and don't give attitude simple as that, basic customer service. read more

I was served raw chicken at this location! And they ran out of Pico. Got home and had to throw away both meals after finding the raw chicken. read more

Awful attitudes from the workers with NO FORKS!!! when I asked for one, they said they were out and ignored me when I asked for a to go box instead! read more

Would be zero if I had the choice. Made online order and drove all the way here only to find out they have no white rice or beans. The worst part is they were just going to sub brown rice without letting me know unless I asked about the sign on the door. I guess I'm heading to Qdoba. Seriously white rice and beans was the biggest part of my order. Online ordering should be turned off if it can't notify customers when out of such staple ingredients read more

Went in there today and was excited to get a bowl. The food here is always great but the customer service was awful. A worker making a burrito for the person in front of me seemed upset and was putting very little food on her burrito. When the person in front of me said to put more she got angry and started putting way too much. She was very mean to me as well. Do not recommend this location!! read more

While moving through the line, the employee who portioned out the queso didn't inform me of the price. I asked for the queso topping on the side of my side because my wife and I are sharing and she is vegan. I asked 3 times if the price was $1.30 since that is what the menu said. At no time did they correct me. At the time of check out they charged me $2.25 for a "side" of queso and told me the price of $1.30 is for literally on the salad. I told the same employee that I asked her numerous times. She said the portion scoped onto the salad would be 2 oz and the side container is 4oz. She didnt say anything during my questions. She didn't care to correct the discrepancy on the payment. I'm so pissed!! read more

I want to thank Savannah, Savannah, Alex, Alex, and Emily. They are so awesome and made our experience great. We visited THIS Chipotle after and online order went wrong at the ANOTHER Chipotle (southlands) where we got a burrito that was only Chicken and and tortilla. So I came home and had to go back out, but the chipotle I picked up from in Southlands had a line out the door. Anyway I came here, I ordered another burrito for later because I am fat, and my son ordered his, and they comped my sons, even though it was the other Chipotle that messed up! Chipotle already has my loyalty, but thank you for making it right. read more

My wife and I grabbed dinner here the other night on the way home. Its easy, tasty, and fairly priced. It is fresh, "healthy," fast food. Ok, maybe portion size is not necessarily healthy, but that's my fault for just eating my whole tasty burrito. The staff were friendly enough. I was surprised how long the line was at 8:00 p.m. It wasn't like the staff were working lethargically either. They were getting the food made and getting people through the line. The food is just like any other Chipotle. No problems here. 4-stars easy. read more