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Chipotle Mexican Grill

2.1 (20 reviews)
Closed • 10:45 am - 11:00 pm

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3 years ago

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5 months ago

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2 years ago

Food was great and the Staff was very kind! Inside was clean and was an overall great experience.

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3 years ago

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2 years ago

Takes forever to get the food inside and through drive through. Workers can be disrespectful. Just wouldn't recommend to anyone.

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3 years ago

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6 years ago

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2 years ago

Bad portion sizes and stale chips rather go to highland heights than order the $11 steak and get sick

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2 years ago

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5 years ago

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6 years ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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5 years ago

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4 years ago

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El Cerro Grande - Birria Tacos

El Cerro Grande

3.8(48 reviews)
6.6 mi

Great atmosphere great food great service perhaps the best Mexican restaurant in Independence. Our…read morefood always comes out hot and fresh.

Very disappointing experience at El Cerro…read more Unfortunately, this wasn't just a bad visit. The quality and service have been slipping for a while now, and I've continued coming back hoping things would improve. This visit was the final straw. The problems started before the food even arrived. We were seated in what felt like the loudest and most crowded section of the restaurant, despite there being plenty of open tables elsewhere. I asked if it would be possible to move to a different area and was told someone would check. After waiting quite a while and never hearing anything back, I finally had to ask again. At that point, we were told we could move to one of the open tables, but the interaction felt dismissive, as though we were causing an inconvenience by asking. Unfortunately, the experience only went downhill from there. I ordered the Arroz con Pollo, and when it arrived, it had very little cheese on it (see photo). For a $17 plate, it needs to have at least a fraction of cheese on it that you can see. I asked for cheese on my meal because it did not come out the way it normally does. I was not asking for an extra side order. I was simply asking for the dish to be corrected. When the bill came, I was charged for the additional cheese. I explained that I should not have to pay extra for cheese when my meal had come out with little to none on it in the first place. I even offered to show the photo of the original plate, but that was ignored. Instead, I was told that charging for a bowl of cheese is their standard policy. What frustrated me most was that the server had never even seen the original plate because someone else delivered the food. Yet when I explained that this was not how the dish is normally served, I was told it was normal. As a longtime customer who orders this meal regularly, I can confidently say otherwise. There was no apology and no effort to understand the concern. The issue was never really about the charge itself. It was the attitude and lack of customer service throughout the entire visit. It's disappointing because this used to be one of my favorite local restaurants. Unfortunately, the food, service, and overall experience have steadily declined. After this experience, I don't plan on returning.

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El Cerro Grande - Dining

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El Cerro Grande - Shrimp Cocktail

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El Cerro Grande - Patio

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Patio

El Jinete

El Jinete

3.8(113 reviews)
6.3 mi
•$

Very very good! Authentic Mexican Restaurants are a dime a dozen and are of varying quality. This…read moreis a cozy, clean facility. The staff were very kind and welcoming and our food was VERY hot, flavorful, and didn't take any time to come out. It wasn't so fast that they had it sitting under a heat lamp, but they started working on it as soon as the ticket went back. I usually start out at a new Mexican place with Chicken and Rice to see how it is, then the next time I come, I branch out. This was the best chicken and rice I've had. It's not hard to get right, but you'd be surprised how many places do not. Either the chicken is too try or the rice is too sticky. This was neither. The chicken was juicy. Rice was perfect. Cheese was delicious. My husband ordered the Burritos El Barzon. He's more critical than I am about Mexican restaurants and before he even finished his entree, he said he wanted to come back. That's high praise from him. We will definitely return. If you're looking for a place to try and are on the fence about this place, you should definitely stop by.

Hidden Gem! We frequent this restaurant. We can always count on consistent quality and great…read moreservice. Not to mention the beer is always cold! Great place for groups, they're super accommodating. Easily one of my favorite Mexican restaurants in the area.

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El Jinete
El Jinete - El Jinete Mexican Restaurant 5062 Old Taylor Mill Road Taylor Mill, KY 41015 United States

El Jinete Mexican Restaurant 5062 Old Taylor Mill Road Taylor Mill, KY 41015 United States

El Jinete - Https://bit.ly/eljineteky

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Chipotle Mexican Grill - hotdogs - Updated October 2026

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