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    Updated 3 months ago

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    Response quality

    Excellent

    Response time

    30 minutes

    Services - Chip Norris

    Auto window repair

    Auto windshield repair

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    Ask the Community - Chip Norris

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    Chips Mobile Glass Repair - This is the vehicle he is calling "a disaster"

    Chips Mobile Glass Repair

    (15 reviews)

    I have a 2001 Lexus and this winter while driving on 97 a rock cracked my front windshield. I tried…read moreto contact chip and the phone went to voicemail and told me the voice mailbox was full. I sent a message through yelp and got a response the next day that it would be $350. He then said that before proceeding he would have to inspect the vehicle because it was over 20 years old and asked for my address, so I gave it to him. Four days later he tells me he can't do it because it wasn't a running vehicle. Funny enough I was driving the vehicle back from the store when I got the text. It has been 5 days of run around and poor communication and now I am back to square one to find someone to replace my cracked window. Chips mobile Glass Repair was a giant waste of my time. REPLY to his response: I contacted you about a 2001 Lexus. I gave you my phone number! My most charitable guess is that you came to my house when I wasn't home, without contacting me first, and saw a 1982 Toyota Land Cruiser project sitting by my shop and somehow could not tell the difference between the two cars and still wouldn't call or ask any questions. If you answered your phone or called anyone back this could have been sorted out in 2 minutes! This has been a ridiculously frustrating experience and very unprofessional behavior. I called him to sort it out and he cussed and yelled at me and wouldn't listen to a thing I said. This was shockingly horrible behavior.

    There are some fantastic auto glass businesses in Bend but this is very convenient if you want…read moresomeone for chip repair to show up on time, do a solid job and do the repair in your driveway. Nice gentleman too...

    Break Away Glass

    Break Away Glass

    (13 reviews)

    Went to Break Away Glass for a bypass shower door to match the master shower they installed in our…read morehome (builder choice). They answered the phone quickly, came out the next day to measure and the new door was installed Monday. The whole process took 3 business days. Happy with the result and quick service! Also found the price to be fair and reasonable.

    Fast, professional, friendly service…read more This is the first shop I considered because it's really close to where I work. I called on a Friday at the end of the day. An actual friendly human being answered the phone, not a robot switchboard operator. They got my windshield in-stock by Monday scheduled me for an appt. on Tuesday. That's basically TWO business days, they got it done. Installed while I waited. 35-40 minutes maybe. Easy. I actually made an appointment with another auto glass shop first (rhymes with Kaskade Otto Glass) because my buddy recommended them. Once I foughty my way through their robot switchboard hell, they told me they couldn't get to me for another SEVEN business days, and they weren't shy about being annoyed when I asked for an appointment in the afternoon. (I work for a living, I guess that inconveniences THEM). Once I confirmed Break Away could do it sooner. I cancelled this original appointment (they didn't even ask why, and didn't seem to care). It's reallly hard to get friendly, personal service nowadays. I'm glad I went with Break Away.

    Chip Norris - windshieldinstallrepair - Updated May 2026

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