We have had two damaged rear bumpers on our cars: a 2009 Saturn Aura and a 2018 Lexus and a front…read morebumper on a 2009 Camry. All were the result of another vehicle damaging our vehicles. The repairs on the rear bumpers were excellent. The bumper on the Camry required replacement and that work was excellent. I could have submitted three separate reviews. I also had a rear trunk on the Camry that would not open. The Toyota dealer wanted $120 for diagnosis plus repair cost. Bluegrass completed the repair for $129 including the part replacement. This would be another five star rating. The facilities are clean and inviting.

Great repairs in a timely fashion. Staff is amazing as well. The shop is super organized and…read moreappealing to the eye also.

Excellent customer service and high quality work!!! Highly recommend. Cost as estimated, and work…read morecompleted in the time frame as expected.

Excellent work! Our car looks great! After running off the road our fender and mirror were a mess…read more Repair estimates were outrageous until my husband found Tags. The staff is very pleasant, honest, and does a wonderful job. The repair cost less than half of what we had been quoted elsewhere. We know where to turn if we ever need this service again. I'm sending a copy of Tags' business card to family and friends.

They repair my Lexus , I found them very professional . Communication was by text or email . Work…read morewas perfect . Hope I don't need they services in the future but not question Paint Solutions would be my first choice . I felt the cost was very reasonable .

I came back to have them work on the front of my car and to fix the dent in my side door. They…read morerepaired it and was flexible with the time. They are busy because they do good quality work!

You get what you pay for and here it is quality workmanship. If you want your ride fixed right,…read morethen this is the place. They will help you with your insurance company. They may not be the cheapest but their work will be flawless.

Recently got rear ended. I tried several other shops and all of them had over a month wait time…read more I had never heard of the Lab Auto Body. I gave them a call and got an appointment within 14 days. Not only did they do a GREAT JOB, they also did a couple of things that they didn't have to do. For Example: Told me about a headlight that was making noise when on "high beam", (Dealer Problem) My wheels were not "Torqued" to specifications, as a matter of fact, they were 90 pounds off. Anyway, I was extremely pleased how the car looked when I picked it up. These guys are customer orientated, and the job they do, you will never use another body shop for repairs, ever again. THANKS AGAIN LAB AUTO BODY! JIM C.

Incredible service from the Kentucky Collision Center on Ruccio Way. They are incredibly…read morecommunicative and their workmanship holds up. My poor car seems to be a target for terrible drivers in the city of Lexington and I tell USAA that this is my preferred shop for all vehicle repairs. They work well with the insurance company and I don't have to worry about them not communicating with the insurance company. They also do a lovely job detailing the vehicle after they repair it. I will always recommend this as the shop to bring vehicles to.

From the owner: At Kentucky Collision Center South, we like to keep things moving. That is why we focus on…read moreproviding the highest quality repair services and products available. We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. Kentucky Collision Center's top priority is repairing your car right in order to keep both you and your family safe.

Long story short, we brought in our 2022 honda crv (same dealer we purchased it from) after a minor…read moreaccident that required the drivers side door to be replaced. Don Jacobs body shop did a TERRIBLE job refitting our door and quarter panels. The first time we picked it up, we noticed the drivers side window didnt roll up all of the way and the door latch had a strange 'click' and felt very 'off'. Also, the inside molding was covered in a black grease. We ended up taking the car back after they promised to 'make things right' after seeing my review. They did fix the windows but the door still doesn't fit flush with the other body panels and a few weeks later, the drivers window started having trouble sliding up. The plastic trim above the wheel well is starting to pop off like it was installed incorrectly. We have lost all confidence in this dealership and will purchase our vehicles where we can trust the service department.

I had a recent very unsatisfying experience having my VW Beetle repaired at Don Jacobs Paint and…read moreBody Shop. Their estimate of repair costs was off by a factor of 3, and they kept my car in their shop for 2 months to complete the repair. Seldom received updates, and then only when I called them numerous times. They did not return phone calls or text messages. I purchased the vehicle new from Don Jacobs, as I did a predecessor VW. And I had all the service work for these 2 vehicles performed at Don Jacobs. I expected that I would receive the same high quality of service from the Paint and Body Shop as I had from their Sales and Service Departments. Unfortunately I did not. Very disappointed in Don Jacobs as an organization for not addressing the problems at their Paint and Body Shop.

I don't think I have ever witnessed such unprofessionalism. Not only did they not repair my car…read morecorrectly, but I was promised to have it repaired. I was told they ordered the correct part, and then they stopped answering my phone calls and messages. I was completely ghosted by the company after they took my money. I would not recommend this company. Edit: I have a text from the manager stating the part was shipped. This was April 4th, and now it is April 14th. If it was backordered, I should have been notified. Also, it makes no sense why I am being ignored. It's interesting how she commented that a manager would call me about the part (2 days ago), but no one has called yet.

Very professional staff and the job came out just like it was…read more Thank you for your hard work

Great people, great service, great prices Came for a repair…read morefollowing an accident when I was hit, dropped my car off, let them handle insurance, came back 3 weeks later to a brand new looking car.

Excellent service magnificent quality friendly staff reasonable prices convenient locationread more

My SUV had front end damage, Boots repaired the damage in the time frame promised the work was…read moreflawless and the vehicle was fully detailed when I picked it up. Shop is clean and professional, the staff are extremely friendly and easy to work with. They took care of all insurance paperwork. Would recommend to anyone looking for quality work.

Toby and Deron were very friendly and accommodating…read more Thank you for the great work and service.

Amazing customer service…read more I called Manager James Arnold at this location in a panic because my tire had been punctured by a screw or something of the sorts. Although it was nearly 4:30pm on a Saturday, he told me to bring my car in and that they would fix it. I only waited about ten minutes, and when I went to pay them for their time, he didn't charge me a thing! As a strapped-for-cash law student, I completely appreciated the gesture and will return for all of my car servicing needs in the future. As a woman with almost no knowledge of cars, I am continually impressed with places that do not try to overcharge me or con me into unnecessary repairs. Thank you, Mr. Arnold and Ken Towery's, for providing excellent customer service in a friendly atmosphere.

Great customer service. Chris really cares about his customers and does his best to explain what…read moreneeds to be done and why. Made my experience a lot less intimidating and easy.