I have rented from Acme Storage on several occasions over the past 10 years. Compared to other…read morefacilities, I find Acme to be very clean, well-maintained, has top notch security and is fairly priced for the size of units they offer. Beyond that, the office staff is great! I have nothing but good things to say about the Office Manager Jennifer. She goes above and beyond what she has to and always greets me with a smile! I highly recommend this storage facility.

Most of the staff there is very friendly, personable, and demonstrates extremely professional…read morebehavior. It is a large and well secured facility with occasionaly limited staff that will reply as promptly as possible to messages that are left after hours. There no longer is a homeless population nearby which has improved the quailty and cleanliness around the area. Everytime I have been at the facility its always been impeccably clean inside. Its location is ideal and prices are reasonable.

Prompt response and attention to questions I asked versus trying to sell me on something…read more Refreshing...

Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

Safe secure and under surveillance, if you value your things to store, keep them at a place you can…read moretrust. That's why I only use this place! I highly recommend contacting them for all your storage needs. My collectible car and my boat have been safer in this storage place than my home. Most professional and caring Customer service I've seen in a long time. Very clean inside units of all sizes and outdoor spaces available too. Definitely worth a call and every penny!

We've rented here for the past 6-7 years and have had a completely outstanding experience. Carrie…read moreand Deborah (management) are a delight to work with. The billing process as well as the check-in and checkout process is simple and "seamless". Highly recommended!

I only gave four stars because the prices are ridiculous and I think they try to hide that. But I…read morelove Miss Victoria! Every time I speak with her she make sure she gets on any problem I may have or it's just fun talking to her she really loves her customers and really wants to take care of them and that is obvious. I asked her the other day why she wasn't employee of the month and she didn't know but if you're listening out there, Northwest, it's time to make her employee of the year I only stay with this company because of her.!

I have used this place twice for business storage and they are always very helpful and kind. Never…read morea problem!

After renting from this company for nine years I'm leaving....They had some people using drugs next…read moreto mine and did not notify me and got rude about it and said the smell in my unit was from the clothing and rotten food left behind. Not the drug paraphernalia from smoking meth and fenenyl. And needles. I called the Gresham Fire Marshal and I believe they are retaliating because I turned them in for not cleaning it up in a timely manner.

Kelly and Bob are great. Very helpful and accommodating. Clean facility and secure as well…read more We were there for 2 long days moving storage which was in unit for close to 3 years. We did have to leave a few things behind. Great price to have disposed of. I definitely recommend and will be back.

I'm really picky about where I'm going to store my belongs. I looked around the Fairview area and…read morejust saw very unkept storage facilities, that is until I saw Fairview Storage. Sure their website made everything look brand new and secure but would they prove it? They sure did. I made a reservation online, which is different than renting, and within the hour Kurt called me to see if I had any questions. I set up a tour for a few days later and that was that. When I toured the facility I was very surprised and pretty impressed. The front units are privately owned and the rental units are back a bit further. They are only a couple years old and are in very good condition. They have good security cameras and a gate that actually looks like it will keep people out. The inside units are a bit cheaper than the outside ones and are climate controlled and all units use Bluetooth to get in. No more losing keys! Kurt made the rental process super fast and easy. He was really thorough with the contract and was just all around a nice guy. I can tell that I'll have have a good rental experience just by the way they treated me before I even gave them any money.

From the owner: Fairview Storage is the newest storage facility in Fairview, Oregon. We offer RV storage units,…read moreboat storage units and self-storage units in a range of sizes. Our storage facility also features next level security, long access hours, and easy payment options. Rent or reserve your unit online today!

To their credit, this business canceled the latest rate increase when I brought that to their…read moreattention. That's classy-if they don't raise it again.

This place is average as far as storage facilities go. Not too bad, not too good, but they have…read moreraised the price on us twice in less than 9 months for a total increase of $220. And there is no sign of stopping. I fully expect them to do it again in 6 months or less. They figure that it's too much hassle for people to switch units and that folks will just eat their crappy price increases. The sad thing is that they are probably right. The point is: Don't get suckered by their First Month's low-ball rate. They'll make you pay for it later. Avoid SecureSpace Portland.

I recently rented a 10' x 10' storage unit at the nearest Public Storage. The exterior of the…read morefacility received a new paint job within the past year or so, which I was very happy to see as a resident of the neighborhood. The interior grounds of the compound, within the fenced area, seem to be well maintained. The buildings and blacktop looked decent. There are cameras and lighting placed throughout the facility for security and safety. Facility entry is accessible via drive-up keypad or by using the downloadable app. Overall, the process of renting a unit was quite easy. A couple of brief phone calls got me a reservation for a unit with a Labor Day discount. Discount deals are always nice, especially when you don't think to look for them. The reservation lasts for a week, which locks in any discount, allows time to shop around, or opt out altogether. It's a good reminder to look for a discount deal and it seems that many storage facilities offer various discounts. The information and readiness updates for the unit I rented arrived via text and email. They were easy to read and the instructions were easy to follow. The unit I was issued was in a fairly clean, dry, and decent condition, although, clean-up directly in front of the unit could have been a little more thorough. The roll-up door was sealed for new tenant readiness, functioned properly, and a new cylinder lock with keys were inside the unit. The only negative to the unit was the medium strength odor of dog. I'm quite sensitive to such odors, as I do not have pets, but this may not be an issue for someone who already has pets. The last thing most anyone wants when putting nice, fairly new furniture and personal belongings into a storage unit, is the prospect of it all having a foul odor when it's time to retrieve it, whether it be due to pets, smoke, mold, mildew, or the like. To help remediate against the odor, I took a leaf blower and blew out the unit. Then, I evenly sprinkled about two bottles of Odor Eaters powder over the concrete floor and covered the floor with Husky brand 3.5 mil plastic sheeting that I cut to size to provide a clean, powder-free space to place my belongings on. In addition, I wrapped the couch and love seat in new moving blankets (which U-haul calls pads) and then stretch wrapped them. I slid the mattress into a plastic mattress cover (also from U-haul), taped it shut, and shrink-wrapped it, as well. All-in-all, I'm fairly happy with the storage unit and facility and don't hold the odor against the facility operator as it has more to do with the previous tenants, or adjacent tenants, and is likely a usual occurrence of the storage business model itself. At least, those are my thoughts on the matter. Overall, I give it 4.5 STARS.

My bill went from $162 to $215. Also the app doesn't give me a contact number. Guess I'll search…read morethe net. Oh also only one hand cart per building. I feel like I'm definitely getting ripped off.