Ordered online from Pollo Chino and when we picked up the order, wrapped the chicken, in the tortillas, after finishing one, I noticed it was hard to swallow... Then we noticed green mold on the tortillas. I felt a grossed out. I called the restaurant to tell them their corn tortilla batch was moldy... They said sorry, thanked me, said they outsourced their tortillas, didn't take responsibility for what happened and said there was nothing they could do about it. read more

Chino Pollo - Mold on the tortilla - Chicken Shop Near Me - Chino, California

I ordered through uber eats. I found a metal scrap in my bowl when I got it. Good thing I noticed it before I tried to eat it. Hopefully there wasn't any others before I noticed it. Obviously I didn't finish it. So gross. read more

Chino Pollo - Chicken Shop Near Me - Chino, California

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TERRIBLE hardshell taco with a stale shell, dry chicken, and more salt than you can shake a stick at. They come in an order of two. I couldn't even finish the first one, and I threw the second one away without touching it. The chicken tostada was mediocre, but edible. The lady at the counter was friendly, but I would NEVER eat here again. read more

Don't get the potato salad the girl with black hair that works there gave me two bad large containers of potato salad it was very vinegar tasting and it was awful and that's what I took to a party so embarrassing. I'll never go there again!!!!! read more

Just AMAZING! This place is way better than Juan pollo. It was my first time going there today and I was blown away by the flavor. It tastes exactly like Juan pollo but the chicken is much better here! The skin is super good and breast is super tender. Will definitely be my go to spot now. read more

Chino Pollo - Chicken Shop Near Me - Chino, California

Overall, everything was good. The lady who served me was very charismatic. The flavor of the wings and the pescuezos is very similar to those in Mexico. I also had cheesecake, and it was truly delicious. My only suggestion is that they clean the pescuezos better, as I did find some with feathers . read more

Chino Pollo - Chicken Shop Near Me - Chino, California

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Today is Tuesday 331 2026. I came in to buy the chicken special and sadly one of the chickens was bad and the young girl at the cash register was very rude and started to yell and threatened to kick me out of the store. I proceeded to ask for a refund and she pointed to her sign that said there was no refund, but it's not the fact of the money. It's the poor customer service. The gentleman was very cordial and very nice and explain explaining, but the girl went off on a read more

I called ahead to order, and my wet burrito was already ready when I arrived 7ish minutes later (5pm on a Tuesday). It was really big, and all-up with tax it was $14. I definitely could have shared it with somebody, as I felt completely stuffed after eating the whole thing. Textures were good, but I wasn't the biggest fan of the salsa (I had chosen the mild one). I probably should have just gone with a regular (non-wet) burrito, for my preference. read more

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Very dive place but they make a decent chicken. Run down strip mall and a run down restaurant. Decent sized menu offering baked chicken in a variety of formats. My two piece meal came with a breast and thigh and the meat was delicious. Sides of salsa, tortillas, rice and potato salad. Big meal for about $13 with a free soda. Super close to work which is the only reason I would come back, really. Will try their burrito next time. read more

People are friendly. Ive ordered ahead and ordered the Party pack for my husband's graduation. They had everything ready on time and everyone enjoyed the food. read more

The chicken is super expensive. Rice is goopy. Enchiladas are an afterthought with bits of leftover chicken (dark meat). Enchilada sauce is just not good. la Victoria canned sauce is better. Avoid any other meals. Lastly, potatoes salad could use some salt and pepper. read more

Food way too expensive for a family two chickens 3 sides 3 drinks, two sides tortillas 70 bucks. Restaurant dirty. Baby chair was filthy. Food was eatable and was not bad but not the best. 4/10 considering the price and condition of restaurant read more

The chicken here is always so juicy and the sides are good as well. The service is always good, they are very kind and friendly. We've sat to eat here once but it was nice and comfortable. Not too loud. Really enjoy chicken from this place. read more

Absolutely disappointed. Picked up a 3-piece meal to take to my elderly parents down the street and when I opened the container boy was I disappointed. The size of the pieces were ridiculously small! Never going back. read more

It's a good value for what you get, but I think the chicken is a little lacking. For a mini meal ($18.99 I think), you get one chicken, rice (yum!), beans, potato salad (yum!), salsa, and tortillas. It's supposed to feed 2-3 people, but it fed my family of 4 with plenty of leftovers. I think chicken quality is subpar - it's a little mushy and the skin isn't as crispy as I'd like/hope. With that said, you can feed a family of four for under $20 with leftovers, so you're paying for quantity over quality. The highlights were definitely the rice, potato salad, and salad. The potato salad was insanely good. It's a juxtaposition here - subpar chicken with tasty sides. For what it's worth, it's good here. No problems with customer service. In fact, the girl threw in extra tortillas for good measure. Pro tips: order a larger potato salad and a larger hot salsa - will definitely go a long way. read more

Chino Pollo - rotisserie chicken - Chicken Shop Near Me - Chino, California

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Been coming here for years (even when they were still Juan Pollo). The service and food are great. They are always quick and the staff is friendly. Prices are reasonable but don't forget to take advantage of the daily deals! read more

Food is decent and the service was mediocre. The issue was that we ordered over the phone based on their online menu. When I picked up food, the price was much more. Lady said those were the prices of old owner, prices are different under new owner. I didn't think it was right. Please be aware if you dine there. read more

I try today and I really don't like it I ordered a wet burrito but I have more rice and beans them chicken I pay more the $15 but not worth it..... read more

This place is a joke lol wanna be Juan pollo. I ordered a chicken bowl and the chicken was super salty and to top it off they charged me almost 3 dollars for a little cup of avocado salsa which should come free with your meal.. I would understand if it was a side of guacamole or pieces of avocado..‍ what a joke!! read more

Chino Pollo - My 3 dollar salsa - Chicken Shop Near Me - Chino, California

Love the chicken here. And the salsa is good too! The chicken is so juicy and flavorful, never dry. Best chicken in Chino!

First time coming to this place and LAST... I been sick all morning with a stomach flu , I believe the chicken wasn't fully cooked and I might caught myself a bad case of salmonella... if you do eat here check the chicken first if it's fully cooked!!! Don't want anyone else suffering like I am... read more

I struggled with the decision on weather or not to write a review for my experience here. If it was just about the service, they would get very high marks, but it's not like a destination sit down type of restaurant, so it has to be all about the food. When I finally decided to write this, my hope is that they will take the criticism and improve on it. I'm sure they can. The chicken is a rotisserie style and it is nice that you can clearly see that when you come in, but being a Mexican restaurant you want the chicken to have all those awesome Mexican flavors, and here, it doesn't. It's just salt and pepper, but I wish they would amp it up more. The salsas they have are very, very, VERY mild and have a watery taste. In fact, everything here has a watery taste, the beans, the rice, even the chicken. There were so many missed opportunities to put flavor in any and all the elements of their food, I just didn't get it? Why was the rice, like just white rice, the beans tasted like they were just boiled in plain water, the chicken had no obvious Mexican spices or flavor. I just didn't get it. We ordered 2 fried burritos, 2 tostada salads, and 1 order of taquitos. I must say they do give a lot of chicken in all their dishes, but everything we ordered was riddled with chips of bone. When I chomp down on bones, i can't help it,,,I just lose my appetite. Since I can't have my kids or anyone else eat it with confidence, not even my dogs, I just threw ALL of it away. While I was waiting for my order, I chatted with some regulars, they were super nice and we talked about how they come here very often. I'm so confused, either they don't mind the lack of flavor and all the chipped bones or I got really unlucky?? I don't understand. read more

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This place is a hidden gem located on the outskirts of Chino. For everyone who loves juicy chicken that is cooked on a rotisserie this place is the place to be. One of my good friends ate here and recommended their chicken. The owner works hard in the kitchen and you can see everything being prepared. He'll converse with you and explain to you what he would recommend. We ordered the menudo, rotisserie chicken and taquitos. Every dish was prepared to perfection. The menudo was perfectly seasoned with lots of meats, a touch of onions and cilantro just added another addition of flavor. The chicken was super juicy with the skin being super crunchy. The sides were a great compliment. The taquito was also very good. It was nice and crunchy with the meats inside warm and delicious. If you're in the area and craving something delicious this is a definite must place to stop by! read more

Chino Pollo - IG: la.foodie.chef - Chicken Shop Near Me - Chino, California

First time here since they switched from Juan Pollo. Honestly I think I got a bad batch. The chicken was extra salty made with NO LOVE. I'm an advocate of consistency and obviously it was not there. I guess I'll keep going to Juan Pollo. It's just Chino Pollo was on my way home but if this is what I'm gonna get, then the drive to Juan Pollo is worth it for me. Service was very good, the cashier was super nice. A whole chicken was $11.99. I think that's an okay price. It came with tortillas and salsa, no sides. I like to give credit where it's due, but nah I dont think I'll be coming back. read more

After watching a popular IG foodie post their food about Chino Pollo, it made me literally drive all the way to Chino to get some delicious juicy roasted chicken and Menudo along with taquitos for lunch over the weekend. Not only did it look good but the taste was solid 5 stars! So happy to have found this place that makes one of the best roasted chicken. I never eat the skin but the spice they used along with the crispy texture made me devour 1/2 chicken all by myself! You can't share this deliciousness! Get your own chicken! They give you corn or flour tortillas and rice +beans + salsa. I added extra onions, cilantro and hot sauce because diet starts on Monday and weekends are meant to pig out! Check out my IG : Missfoodaddict for more videos and pictures! read more

I felt very sick since I ate here I got the two piece with rice and potato salad plus a drink. It kinda tasted like the chicken wasn't washed prior to cooking and the skin had a sticky texture so I left it to the side. The white meat also had a weird texture but I did eat it. If I would have known I was going to feel so sick after eating there I wouldn't have ate there. I currently have runny nose, soar throat, and I had an upset stomach after eating there but it's going away now. read more

Great local mom and pop shop, great deals nice crispy skin and delicious pico de gallo. read more

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Nothing nice to say about this place....I've never been one to write a review on a bad food place but to not warn people about this place would be a dis-service. Upon entering the smell is just sickening. It smells of old rags; which should have already been a bad sign. I ordered food for me and my son for lunch and by the end of the night we both were so ill. And now reading past reviews I see I'm not the only one. It's very infuriating this place is still open. Will be contacting department of public health! Please do not order food from here if you wish to keep ur health intact. read more

This place is awesome. Food is delicious. For parties I always get their 1/2 tray of potato salad. It's really good. $30 for the 1/2 tray. Can't beat it. read more

This chicken is good but the original Juan Pollo I find to be tastier and the rice less sticky. The other places they actually had chicken some onions in the rice. The potatoes & beans are on point. 1 spicy salsa & 1 mild salsa came with the meal. Asking for extra salsa you would be charge more. I wish the skin was a bit more crispy. Sign of the times get less & you pay more. We ordered a mini meal which is 1 chicken with 3 medium sides. We upgraded the sides to a large which is an additional $3.50 each side. The medium size sides would not be enough for my family of 5 hence the large sizes are needed. So what was a $23.99 family meal became a $34.49 family real quick then with taxes came to $37.51! Sales tax in Chino is 8.75% definitely less than in some places. read more

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Tasty chicken tacos and their salsa is very good it's simple. I'll definitely come back and have some more tacos with extra salsa

My family and I were at first a little incredulous that the former Juan Pollo that had occupied this location for many yrs had been rechristened "Chino Pollo." We ordered the "Tuesday/Wednesday Special" (2 whole chickens plus tortillas & salsa) plus a large side of potato salad. The chicken is buttery moist, drenched with the secret herbs & spices they use to marinate the meat overnight prior to slow roasting them for 3 hrs. The potato salad is (hard boiled) egg-forward, satisfying til the last spoonful but could benefit from a wee bit more mayonnaise. Service was prompt and courteous. Over all we will be returning to Chino Pollo. You'll smile at the good "cluck" you've enjoyed. read more

Bought the mini pack, chicken was very tiny and dry, potatoes salad was expired, but as soon as I opened it it smelled. Will not return to this place again. read more

This was an old Juan Pollo location- we love Juan Pollo and know that a few locations change names like in nearby Whittier-the food was same great taste and quality.....I really can't say about this location..I went in and ordered some hard shell tacos which are usually very tasty.... I seen the employee take out a container out of the refrigerator that looked like bits of chicken, I got my tacos and the chicken was so old it actually looked like plastic (see picture)...the taste was worse then plastic after a couple of bites I stoped and threw them away.....needless to say I will not be back to this place. read more

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The food wasn't bad it remind me of Juan pollo. The restaurant was very clean and the staff was friendly. The staff was pretty fast, our order didn't take very long to make. problem we had they didn't give us any napkins or forks. The rice was ok wish their was more flavor in it. Beans were good they tasted homemade. I like that they give you an option on heat for your salsa. I love that they put the tortillas in a packet almost like at a grocery store decent amount of tortillas in there. read more

Chino Pollo - Weekly specials - Chicken Shop Near Me - Chino, California

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Never going again, horrible service. Went in on February 20th for my order, been trying to get ahold of the manager since. NO LUCK! Workers don't know what they are doing. Had a very nice message on my food from Cardi B. read more

Chino Pollo - You can guess what's blacked out - Chicken Shop Near Me - Chino, California

First time trying this spot. The Chicken, potato salad, beans, salsa everything was so Bomb. I loved that they have a small salsa bar where I was able to get pickled carrots and jalapenos, they go great with the meal. The place is very well kept. And the girl at the counter was very very friendly and welcoming. We will definitely be back here! read more

Food is ok. It would taste a whole lot better if the lady at the front counter smiles, greet her customers and knocks that attitude off. Can't ask for anything without her making faces. They also charge to use a credit or debit card. Lame. I will go to Juan Pollo instead from now on. read more

Chino Pollo - Tiny tiny chicken - Chicken Shop Near Me - Chino, California

This place is very forget-ful and that they have not so nice workers and this place needs to hire new employees. We ordered chicken and we got our rice,beans,and potato salad and we only got potato salad AND there was a brown strand of hair due to the unsanitary rude forget-ful service I will never come pack read more

This used to be Juan Pollo. Same owners, same menu, but with a few new added items like burritos, enchiladas, sopes, tostadas, chimichangas and flautas. I love chicken flautas, but wasn't a big fan of theirs. I probably wouldn't order it again. The flautas at the Zendejas take-out on Riverside Dr. are way better! They're my favorite. As far as their rotisserie chicken goes, still the same recipe as Juan Pollo's. Very tasy (that crispy skin tho!), just very inconsistent. I usually order the lunch special or half chicken (white meat) and sometimes my breast is dry. White or dark meat, the chicken should always be moist! This was the same issue I had with them before when they were "Juan Pollo". They still have their Tuesday and Wednesday two whole chicken special, but its now $15.99. Actually, the prices have gone up across the board. I used to get their chicken salad for $4.99 and it's now $5.99. Service is always fast and friendly. read more

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