I wasn't keen on going because I always like dining to be a relaxed experience not staff rushing to add extra to the bill for chutney, pickles and a bowl of sambar but Mum wanted to go for a change.
Really would have given a 1 star review except for the cheery welcome and goodbye by the lady owner on entry and exit.
Ordered saag and makki ki roti, after 15 minutes the one member of staff said it was unavailable. I asked why and he said kitchen is busy doing other things, how long do I have to wait, 40 minutes. Instead ordered idli which comes with a bowl of sambar. The sambar was tasty and had a good balance between spices and heat, the masala dosa was cold and filling small. Three times Mum gestured towards the waiter that we're still waiting for our tandoori naan, he acknowledged each time but in the end no naan appeared he'd forgotten to instruct the kitchen. Went to pay the bill and just as usual the naan had been added to the bill so I then had to explain we never got the naan, the lady scanned our table suspiciously but could see we were correct. I explained how poor the experience was and she said they got unexpectedly busy but it wasn't busy at all, they just always run this and the Southall location on a skeleton staff. The final straw came when a Sikh family ordered the saag and makki ki roti takeaway at the counter which was about 40 minutes later then when we were first told it was unavailable, they were told something else that they had run out of saag. The grocery store next to Chini Chor sells spinach so could easily have been resolved. read more