The care at this place is phenomenal. They have a comforting office and treatment area. By far the…read morebest orthodontic work there is.

Would not recommend. Staff was rude and didn't greet or speak upon me walking in. Clerk and Tracy…read morepatient coordinator were extremely dismissive and seemed bothered by our appointment.

If this is the same Doc Martin from 1980s time-frame? If so, he is absolutely priceless. All…read morepersonality. Remebered everyone's name and had a nickname for all. A fun story about Doc... Years after having my braces removed, I stopped by the office to say, "Thank you for straightening things out." During the brief conversation, I told him I lived in California. He immediately told me to hold on picked up the phone and dialed. "Hello, Sweetheart, this is Dad. Mark H. He lives near you in CA. I gave him your number. You two should meet." He winked at me while she protested. In the background, I could hear her TRYING to tell him, she did NOT know me, which she wouldn't have since I grew up 50 miles away from Watseka. That did not deter him, "OK, Sweetheart, I gave him your number. Love you." Click. In the end, we met for a drink. Had a good laugh. Only Doc Martin could do that. .

Was going here through years and years of braces, retainer checkups, and a very sad farewell to the…read moreoriginal Dr. Martin who was one of a kind! But well before Dr. Rose became the main, issues were becoming difficult to handle. On top of the hour drive here for the fair prices which were well under the price gouging of my Tippecanoe country options, the mismanagement and lack of smart scheduling pushed wait times to insane delays. It is beyond me how an established setup with centuries of experience among the staff is unable to ensure appointments are easy to make and kept on time. I even popped in one time without an appointment and forced my retainer checkup into their schedule because it had become so difficult to drive two hours and wait another half hour for a five minute visit. These guys desperately need a proper system to set times and days online and reduce waits. That leads to the main problem, my feedback is ignored. I've requested an entirely plastic based retainer over five years running. I pointed out each visit with everyone how I could not wear my retainer every night due to it cutting my gums and make me bleeding by the third morning. They did not care but happily tried their pliers on the wires every year then asked if it felt better. This is why these old fashioned medical setups are going down. It is crazy enough with insurance corruptiom and corporate trash taking advantage of us to top it with basic requests being ignored while wasting hours.

Haven't been back for years since the braces era was over. Went in for a replacement, came out…read morewith an issue that they happily resolved. Happy they are the team for my daughter's teeth.

I love Dr Rose and staff. But his new partner she doesn't talk, announce who she is,explain your…read moretreatment, or ask your concerns. Chair side manner disappointing.

Dr. Puntillo was my orthodontist 16 years ago and I decided to now take my daughter. That many…read moreyears ago, I recall this place being amazing, full of smiling faces and kind employees. It's hard to believe that this near perfect environment could be any better 16 years later. Well, apparently it's possible because at my daughters appointment today, from the moment we walked through the door to the moment we walked out, every single person greeted us and smiled and seemed to love their jobs. This speaks loudly to employee moral. The technician that did her pictures down to the finance lady...everybody was informative, prompt and professional. Dr. Puntillo is great and I look forward to my daughter receiving treatment at his practice!

I always love going back even after it's been years! The staff is always so nice and welcoming and…read moredr is awesome all around as well. He listens and answers questions and doesn't make you feel rushed.

This is a very nice orthodontic office. The techs also nice and helpful. I will definitely continue…read moreto bring my daughter here. I highly recommend them.

My kids loved it very comfortable, easy to talk to orthodontist always had a smile on his faceread more

I really liked the two visits. The office is rather small, but every member of the staff seems…read morefriendly. Dr. Callahan is one of the nicer dentists/orthodontists that I've seen so far. The website provides very little information except for the basics, which was kind of worrying me before I went there. However, everyone gave me all of the information I needed for treatment.

From the owner: Orthodontists, All Major Dental Insurances Accepted…read more Products: Simply 5, TMJ Appliances. Services: Orthodontics, Braces, Simply 5, Phase I and II. Location Facts: Down the Street from Bourbonnais Police Department. Handicap Accessible Parking

I had been on the fence about getting braces for a long time. I finally got them in January and Dr…read moreA is great. I'm now coming every 2wks and I'm always in and out. They run the office very well. My teeth are looking better already and I'm so glad I chose this dentist. I have 13 more months to go and I'm excited. The office managers are professional and polite and so are the dental hygienist. I'm glad I chose this office for my ortho needs.

Highly Recommend this Orthodontist! Great staff with…read moreexceptional customer service! Love his entire staff and their work. Dr. Akras is very warming and disciplined when it comes to his clients. I accidentally sat my glasses on a sterile field today and he had his team re-sterilize the entire field. I felt terrible but good at the same time knowing that this office takes no risks when it comes to their clients. I was referred here by a friend a few months ago for braces and am glad i made the investment. Still have about 1 1/2 yrs left but my smile looks much better already! Excited to see final outcome!

Red & Ritchey Orthodontics is an incredible office! The staff is so passionate about what they do,…read moreand are so accommodating to busy schedules. I have been with them for a few years now and cannot stop raving about them to my friends and family. If you want an amazing smile with first class service...look no further!!

Highly recommend this orthodontist group! I've had multiple orthodontists, Dr Red tops them ALL! He…read morereally takes his time with me as a patient. One of the hardest things to find in a Doctor in my opinion. He is extremely accommodating in many different ways. I had to come into the office during Covid 19, I was hesitant as I'm immune compromised, and haven't been into the dentist/orthodontist since the pandemic. He went out of his way to find a time for me to come in, I felt as safe as I feel in my home. They are always, ALWAYS extremely clean. The staff is always friendly and smiling! My teeth look almost perfect, and he's taking the time to make sure they get to where they're exactly supposed to be! I recommend R&R 100% if you're looking for caring doctors and staff, a great atmosphere, and amazing results! I am very thankful to have Dr. Red helping my smile get to where I want it! So excited for it to get there!

He was my orthodontist and my daughters and our smiles still look great! He made getting our braces…read moretightened fun. He's always happy and smiling. Thanks Doc

My brothers and i had him over 25 years ago he is awesome man and does a great job thank you and…read moregod bless you