DO NOT TRUST THE HIGH RATINGS (ON JUST-EAT.CA)- SERVICE AND FOOD QUALITY UTTERLY UNACCEPTABLE - I'm writing this review half-way through my meal because their service is utterly unacceptable. I've ordered chicken fried rice, general tao chicken and pork chow mein for the first time here, since my restaurant of choice is closed on Sundays. The brown paper bag which the food was enclosed in was wet and ripped at the bottom due to leakage of the bean sprout included in the chow mein, and I dropped everything inside on the floor. Thankfully, everything landed right-side up so it was alright, except for a puddle of liquid on the floor. I started my late-night dinner with wiping the floor. Then I realized that the chow mein only contained bean sprouts and pork, with no noodle in sight. I thought maybe their chow mein only contains these and I made a mistake so I checked the menu one more time. "Beansprouts & Dry Noodles" is what it says right under Chow Mein so I gave them a call. The lady who picked up kept telling me to look for a small white bag inside the bigger bag, and I kept telling her that I cannot find it. She then accepts the fact that they may have not included the noodle and she'll let the driver know. So I started having my fried rice with general tao chicken, which is horribly salty, and the general tao was not spicy as it is stated, nor is it sweet like what you would expect. Then I get a call from the driver who, when he first called to ask my location, was being nice and I even went outside my apartment to meet. Well, he says he cannot deliver the noodle because the gas costs too much and I would have to wait for another order made near my location if I want it. He was being completely rude and kept asking me "Do you understand what I am saying?" speaking in incomplete English. I told him multiple times that I understand what he is saying, and since I was planning on having the chow mein tomorrow anyways, I thought I could wait. But I asked him "What if no one else places an order near my location? What happens then?" and he tells me he will give me a 0.50 cent credit towards my next purchase. Yeah right, I placed an order worth over 30 dollars, including 3.50 delivery charge (which I believe should cover a few round trips from the restaurant), and I cannot get a complete meal. What am I to do, call again tomorrow and order the exact same chow mein, and use my credit towards an extra bag of noodle to go with, when there is a minimum delivery order requirement of $20 and $3.50 delivery charge? I would never do that even from the best restaurant in town, even without the delivery charge nor the minimum order requirement. I was getting angry and asked him if that makes any sense to him, and he repeats "I told you gas costs too much, I'll give you credit. Do you understand?" So I told him to forget about the noodle, which he did not understand, and so I rephrased and said "I do not want the noodle anymore", only to get a "Ok. Thank you" in reply. Not one single word of apology. So I searched up "China Garden London" and guess what, the ratings on other websites and their reviews are completely horrible. This makes me assume that all the 6s in the review are from the employees or owners who ordered from the restaurant themselves, and then rate their own restaurant positively. Lesson learned, I will never be ordering from this place ever again, even if they gave me a $500 credit instead of a $0.50 credit. The food alone isn't even worth it. read more