This is the worst restaurant ever .. very disappointed., l am 67 years old and disabled .. They didn't care made me pay 5.00 for a chair to sit in because I wasn't feeling good . I told them that I was a diabetic and they didn't care at all..no rating.. read more

In my area, we have tried several Chinese restaurants and found they are sorely lacking in food quality. The one we really like doesn't deliver and while it isn't far away (5 miles); there are times you just want to get Chinese delivered. So we gave China Family a try. I pass it almost every day on my way home and the reviews were better than the other places in the same area. SOOOO HAPPY that we tried them. The deliver - and delivery was quick - and the food was great. Hot Sour Soup that is both truly HOT and SOUR - not for those who don't like some heat. The Beef and Mushrooms were delicious, great flavored tender beef and lots of button mushrooms in a nice flavorful brown sauce. I had the Szechuan Pork and it was very good. Spicy sauce with lots of tender pork, a variety of vegetables and water chestnuts. All in all a great place and it has now become our new Chinese takeaway - I mean, delivery - choice. read more

Ordered a combination dinner. Only received part of it. When I called they acted like they didn't understand. Funny they understood to take order and take my money. Boneless spare ribs that I did get were greasy and fatty! Ugg. Never again. read more

The food is really good. I'd recommend their fried rice (any type), lo mein, general tso's or orange chicken. It is the best Chinese food I've had in this area. (Outside of Philly) and I've gotten food over the years from the surrounding Chinese places (6 of them within a 5 mile radius). The prices are good (typical, depending on what you get and the size) and they always give large portions. It's pretty greasy, though that should kind of be expected, but it has good flavor and wok hei (from the high heat that's used to cook). I won't lie, the white rice isn't great, but the rice from any of the chinese places I've been to isn't genuine jasmine rice (outside of Chinatown in Philly), it's /always/ generic walmart white rice because it's obviously cheaper. Which is not bad if you take it and make your own fried rice the next day, which is what I always do. Sometimes the owners can be rude over the phone or in person, but that doesn't matter to me. I always do pick up so I can't speak for their delivery, but the food is always ready in 10-15 minutes. This has been our go to place for Chinese take out for the past 3 years, we use to always see it but never stopped because there are so many take out places nearby and some are alright and some really aren't. But I'm glad we did randomly stop one day and try it. read more

I'm PROVIDING MY FELLOW YELPERS WITH AN HONEST REVIEW. Besides the fact that the china family is uncommunicable, because of the lack of English, I was hung up on several times. When my order arrived, I was told that my card had declined and was demanded that I pay cash (which I didn't have). She continued to speak loudly in another language. Before leaving my work place with the food I had ordered, my coworkers food was thrown onto the counter. I used to order from this place all the time, but they'll never receive my services again. read more

I pass another Chinese restaurant to go to this one. Relatively clean with friendly service. The food is much better food than any other Chinese restaurant in Berlin. I am a meat eater, but always get a vegetarian dish at Chinese restaurants because stir-fry is awesome and, let's face it, I can't stir-fry. Or make rice. There are tables if you want to stay and eat, but I've never seen anyone using them. Seems to be a take-away type of establishment. read more

Food is usually really good, but I'm pissed tonight!!!! Came to pick up order that we placed20 min ago after being hung up on multiple times. Food not even cooked when we get here, chef sitting down eating! Hope they get my orders right! I don't think the workers speak English here tonight! Not understanding questions! Frustrating experience tonight! read more

Nice location for takeout not too far from my office they do deliver great service food is also pretty good. Not a good place to eat in the winter they have no heat read more

China Family - the inside of a chinese restaurant - Chinese Near Me - West Berlin, New Jersey

Pretty disappointed the last 2 times we've gotten food from here. I don't know if its new owners or what but the quality of the food was terrible/borderline inedible. This was our usual Chinese food joint but we had to switch to a new one. My son always orders the same thing, shrimp lo mein. Now, i know the quality of Chinese food is not always top notch but this was horrible. The noodles had a weird, pasty consistency and there was no flavor at all, just a ton of soy sauce. The rice that was used with the beef and broccoli that we ordered tasted like minute rice. Gross! Sorry to leave you China family, you've fed us well over the years. Two inedible orders in a row and we are out. read more

I pass by this restaurant on my way to work and back home, so I decided to try it and the food was great. Fried chicken wings were perfect and there shrimp egg rolls were the best I've had in the area read more

12 years and I would not order anywhere else! My favorite is the Spicy Wonton in Sesame Sauce and the Malaysian Low Mein! Really fast, fresh and delish! read more

Good Food... HORRIBLE SERVICE The people that answer the phone are usually extremely rude when we call for delivery, they yell at you when you try to ask valid questions and they never give you enough sauce. Unfortunately, they make the best garlic broccoli around which is my number one item on the menu and one that I cannot seem to find else where so we deal with it (Shamefully) and hate myself a little whenever I make that call. read more

Not good. The broccoli in our beef and broccoli had a strong chemical taste to it and the shrimp rolls were really fishy.

We have been customers for about five years with had good experiences. We too have tried many local establishments and think this is very good. read more

Horrible experience. We had ordered food from here and we're told that we would get a General Two's chicken for free since our order was more than $25 (our order easy for approximately $49). When we get to the restaurant to pick up the food, we're told that the offer is for cash only. The General Tso was already made and placed in the large box with the rest of our order. We told them that it was not mentioned that the deal was for cash only and that we have been customers for a while and that we actually drive 30 minutes to get their food since we enjoy it. While my husband was saying this, the man at the counter who I believe is owner, turned his head to the side and snickered while he took it out of the box with the rest of put food. Next thing you know, and I am NOT exaggerating, he takes the General Tso and THROWS it onto the counter and says to leave. I would give them ZERO stars, if I could. Never have we been treated that way. We are just one customer, but they lost us that day. read more

no stars for this nasty place they serve old and spoiled food and will not refund your money. i will never go back