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    China 1 Buffet

    2.0 (9 reviews)
    InexpensiveChinese
    Closed 12:00 pm - 9:30 PM

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    Beijing Chinese Restaurant

    Beijing Chinese Restaurant

    (40 reviews)

    $

    We have ate here before and it was very good but tonight we wanted something different and opted…read morefor Beijing and it was wonderful. We're both lo mein people and got the beef and a veggie. They were awesome. Thank you so much

    Food was fine, but easily one of the worst customer service experiences I've ever had…read more I accidentally ordered coconut shrimp instead of coconut chicken. When the food came out I took the shrimp up to the counter and said, "I'm so sorry, I wanted the coconut chicken not the shrimp." The woman told me I said shrimp. I told her I didn't think I did, but regardless I did not want the shrimp. She went back and forth with me for a while before she said, "it's on camera." I told her again that I didn't think I said shrimp but even still I didn't want it. She rang up the chicken and asked me to pay. I told her if she was going to make me pay I would just keep the shrimp. I then left to go sit with my family to finish our meal. I was done with the situation. The lady came to the table a few minutes later and put her phone near my face and told me to watch the recording of me ordering food. I told her I did not care to see it and was busy feeding my 18 month old daughter. She stayed and played the entire 30 second conversation just to prove she was right about me saying shrimp before leaving and reminding me again that I said shrimp. At that point, my family and I decided to leave. We packed up the kids and got ready to leave. As we were leaving the lady came out and said the coconut chicken was almost done. We took the chicken and said our goodbyes. I have been in customer service for almost a decade and have dealt with similar situations where I knew the customer misspoke. The average transaction was about $400. Instead of arguing with the customer and shoving video recordings in their faces I just made the customer happy to ensure their continued patronage knowing the company would be out maybe $200 or so. To be so petty and insistent over $13 of chicken was astounding to me. Because of this interaction we will never be going back to this establishment and will strongly encourage friends and family to not spend their money here.

    China 1 Buffet - chinese - Updated May 2026

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