She was extremely knowledgeable! She also was very kind and made sure to double check all of the…read moredetails! She also made sure to let me know that she would follow up with me a few days before leaving as well as a few days after I got back! Will Definitely be booking through her again!

From the owner: Do you have to or want to organize a vacation, corporate event, or some other event? Look no…read morefurther! I am your personal Professional Travel Agent and I help take the stress out of making those plans and make sure you're getting the very best deal out there!

We went on a spring break trip to Memphis, TN. Jeanette was very helpful in finding a great place…read moreto stay close by places of interest. She shared listings of activities with us and was easy to work with. we had a great time! Give her a call! You will be glad you did.

Jeanette made all of the arrangements for our family vacation to Disney in Orlando. Our requests…read morechanged many times before we landed on our final itinerary. Jeanette patiently worked through the many changes for our trip. We stayed at the Coronado Springs Resort on the Disney property and it was very nice. The rooms were clean and quite soundproof. Noisy neighbors were never an issue. The grounds were well maintained and the staff was incredibly accommodating. The bus transportation to the parks was timely and readily available. We rented two vans and Enterprise was spot on with having the vehicles ready and making the drop off seamless. In addition, we rented a scooter for a family member from Scooter Bug and it was a blessing as he was able to maneuver about the parks successfully despite the incredible volume of visitors. We also spent a day visiting Kennedy Space Center and took a bus tour. Kennedy Space Center was very nice and we all learned a great deal. Our flights to and from Cleveland were smooth and on time. In Summary, Jeanette allowed us to enjoy a much needed vacation as a family at Disney without stressing over the details of the trip. Thank you.

I cannot stress enough about how much Annemarie puts her heart and soul into the work that she…read moredoes! She replies promptly when you write to her, when you speak to her on the phone, she's very welcoming and friendly and professional. She's a wealth of knowledge with traveling, of course, and gives wonderful advice in regards to things to bring to where you're going. I could not be happier with the kind of representation that I have. I have never taken a trip by myself. This first for me. I have to say I was a bit nervous to start the whole thing, but she has made everything positively seamless! Thank you so very much, Annemarie for making this such a wonderful experience for me! Lisa in North Royalton, Oh

I was going to book the cruise online myself but am glad I didn't. Annemarie provided a fare that…read morewas significantly less for the 5 of us and took care of every detail efficiently. She followed up by email every step of the way, making it a seamless process. It was the first cruise for the grandsons, and they spent most of their time in the pools and on the water slides and flowrider. The two hockey players also took time to show off at the onboard ice rink. The adults enjoyed much needed relaxation and fun. The entertainment, service and food were great. Couldn't have had a better time! April 2023

My wife and I called Tammy several months ago and booked a cruise with her to the Caribbeans. We…read morejust returned from the cruise a couple weeks ago. She worked closely with us and was a big help in finding excursions for our trip that were very memorable. We appreciate all she did. Thanks again.

From the owner: Caribbean and Alaska Travel, All-Inclusive packages, Cruises, and Group /Incentive Travelread more

Need to plan your honeymoon or next family vacation? Headed out of the country for a cruise or…read moreresort? Before you get ahead of yourself and try to do everything on your own online, call Phyllis. I didn't think that I needed a travel agent these days (I mean the internet and trip advisor were all I needed, right?), but I was totally wrong. My sister and I couldn't decide on a Caribbean location for our resort trip, so Phyllis sat with us and gave us her first hand experience of all the different islands and their strengths and weaknesses. This woman has been everywhere and her knowledge and experience is super helpful. She ended up booking us a great off season deal at a 5 star all inclusive in Jamaica. It was beautiful, relaxing, and the food was amazing and authentic. And when we were stuck in the Jamaican airport on the way home because our plane was grounded in Charlotte with technical difficulties, all of our fellow passengers had to stand in these horribly long lines in the sweltering heat (no a/c in the airport concourse) while with a call to Phyllis, she got us rebooked on a flight, first class, and in the meantime we whiles away the wait with our passes to the members only lounge in the airport she recommended we spring for. She really saved us. So of course we've gone back to her for our family trip to Aruba, and my sisters trip to Mexico. Really, you can't go wrong with Phyllis, and when things do unexpectedly go wrong on your trip, she is there for you.

Booking our trip with Custom Travel by Tess was a very easy, convenient experience. We received…read morehelp when we needed it, but didn't have any unnecessary contacts or sales pitches after we set our trip. We had a great time at Universal, and somehow even though the hotel we thought we wanted was booked out (and we thought we lost our chance at unlimited express passes) Tess figured it out and we actually got into a BETTER hotel at a lower rate (and were able to purchase the unlimited passes at a really good rate). We will definitely book with Custom Travel by Tess again!!

Professional and dependable. My agent was there every step of the way. There's nothing better than…read moreknowing I can enjoy a stress free vacation at an affordable price. Thank YOU for all your hard work, dedication & professionalism. I will be booking again with my favorite travel agent!

From the owner: Why use a travel agent instead of booking online? Simply put, you'll have a better trip, without…read morethe stress of planning your trip alone. A travel agent can accommodate your interests, budget and time frame with our wealth of knowledge and expertise to make sure that you get the most out of your trip. A major benefit of using a travel agent is the direct and in-person communication. Let us know if (budget) is an important part of your travel plan so we can find the best deals available. When a travel agent compares flights and accommodations, they take into account the fine prints and extra fees.

This was amazing! I have been so nervous about my upcoming trip to South America. I made the…read moreappointment and filled out all the forms, online. Doing so in advance saves $10 off the visit. When I got there, they already had the CDC recommendations for my destinations printed out for me. Together, the RN and I went through my shot records and compared them to what is suggested. Then, we discussed the pros and cons of each vaccine and I decided which ones to get. They have all the vaccines in stock at their location, so no 2nd appointment was needed. They also have anti-diarrheal kits and serious insect spray, among other products, available. I highly recommend Passport Health, and plan on making a visit there for all my international travel, in the future!

Even with the injections, my experience with Passport Health was, once again, very positive. My…read morenurse, Nurse Patty, was kind, knowledgeable and great to work with. I will be using Passport Health for all of my travel vaccine needs!