Duncan, our driver, drove our extended family of 12, aged 3 months to 86, to Cleveland for an…read moreouting on Thanksgiving weekend. Duncan was punctual, kind, so helpful and flexible with our schedule. Rates are reasonable and it is so much easier than driving several vehicles downtown, parking and walking in the cold. Highly recommend them!

So much fun! They let us play our music and do our own thing on the way to our event! The bus was…read morevery clean and well kept and the LED lights are a nice touch. Thank you Melissa and Duncan!

Warning! This company is a total SCAM! Do not book anything with them…read more I booked a car service through them to bring 6 of us to a concert on 09/24/2021 and they never showed up. They charged my account as soon as i booked through them earlier in the week - so i am out $120. They never showed up, and will not return my calls. Now i have to deal with my bank on this SCAM of a business to get the $120 refunded to my account. Such BS! Do not book anything through them as it is not a legit business!

1 star is too many! Never showed up to pick up a wheelchair bound young man for his ride. Phone…read morejust rings and a recording but no one to talk to. Called 20 X without getting through to anyone.

Wow. CJ saved us! We tried looking everywhere for a ride to the airport. Almost resorted to paying…read morethe ridiculous rate for a taxi. Thankfully we found CJs business card and called and he was there within 10 minutes! This is an amazing company! Our driver was on time, got us to the airport safe and sound. The car was clean and smelled wonderful! We had great conversation! He really cares about his customers. I an so pleased!! I highly recommend calling CJs Limousine Services!!! He saved us!

This is one of the very few car services that answered our call to request a ride to the airport…read more CJ is very kind, easy to schedule on short notice, and showed up promptly for a 4:15a ride to Cleveland airport. The Lincoln car is very nice, clean, and there was cold bottled waiting for us when we got in. The price was reasonable as well. Highly recommend his car service.

As always, Kirk and his staff provided professional service which meets or exceeds our…read moreExpectations. Continual communication starting the day before your reservation until the time they pull into your driveway makes it hassle free! Out driver Taurean was extremely professional, pleasant and thoughtful. Thank you Captains Car Service!!! You've done it again!!

Excellent service. Have used them in the past for vacation, and just used them again. We wouldn't…read morecall anyone else.

TERRIBLE company. DO NOT use this company. Not only were they late for the ceremony after REPEATED…read morenotifications about the route, confirmed they noted it, then showed up 25 minutes late to the ceremony with part of the wedding party. Absolutely terrible customer service, no reimbursement for nearly ruining the wedding, and incredible rude office staff. I would NEVER recommend this company for any event whatsoever. They will ruin your special day. Be warned.

In the service industry customer service is key and BVIP has zero…read more Tommy took my reservation and wrote it up for the wrong date. Let's consider this human error as I also missed it on the contract that I agreed to. One week before my planned trip I get a text from the driver that he's roughly an hour out. I immediately called him and the office to inform them that they were a week early and my trip was for the following Saturday. I wouldn't consider that a last-minute cancellation as I wasn't planning for that date and I clearly wasn't prepared with all my guests. The office lady told me I would have to speak with Tommy on Monday and that's when he pretty much told me I was SOL and out my $900. Let me tell you what a delight he is to work with (sarcasm). I tried to explain to him that it's simply human error on both our parts so what can we do about still getting the bus for the correct night. He about blew a gasket and started telling me how he didn't do anything wrong and this was all my fault. I told him, you are correct I signed the contract and missed the error but they are the ones who wrote the contract up for the wrong date to begin with. I asked to speak with the owner, Vicki, over a dozen times and not once would he let me. He continued to be condescending and told me he had every call recorded and not once did I mention the 21st to him. Out of the dozen calls I had with this company, the only recorded call they would offer me was the original call were I called and asked for a booking and they said Tommy would call back to discuss pricing. How come they won't share the 31 minute call where I did the negotiations and booked the actual trip?! Let me guess, because it would prove that I asked for the 21st but the contract was written for the 14th. Once again, human error but own it as any reputable business would. You don't treat your customers like pieces of shit and expect any return service from them or anyone they know! Please pay a few extra dollars and book with a reputable company that'll work with you in the event of a mistake as mistakes do happen.

Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

My first time using this service. I normally use Uber, but needing a ride to the airport at 5am I…read morewas nervous, because Uber can cancel or not even show up. The driver was courteous and right on time. I would have used them for return trip home but for some reason there was problems with the scheduling app and it was difficult booking the ride so I didn't use when I returned. Would use them again if early am flight.

The absolute best car service. Do NOT Uber. Save yourself time and money using Saini…read moreTransportation. Daljeet and his brother are professional, reliable, and more than accommodating. Traveling with a 2 month old, two year old, and seven year old isn't easy but Daljeet met us at baggage claim and helped us with our luggage. I will never use Uber or anyone else in Columbus!

Great service from the CMH Airport to the front. We will definitely use Saini transportation again…read morefor our return flight.

Excellent! Did both of my kids weddings. He was on time, polite and willing to work with all of our…read moreunique situations. I would count on him with any transportation needs!

Very reliable and dependable very clean cars. The driver was courteous and kind. I highly recommend…read morethem.

Perfect! Not only did Vince arrive on time, but he sent us text messages, reminding us of the pick…read moreup time, letting us know when he was on the way, and also advising us when he encountered a detour and would be just a couple of minutes late. The car was extremely comfortable, clean and cool. Vince was friendly and helpful and a delight to talk to. We think the price was very fair and we arrived with time to spare at the airport. I would highly recommend this service. It was perfect.

Excellent service. Very dependable! Safe transport. Glad we found them. Will definitely be our…read morefirst choice for airport transportation.

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.