Great time, van was fantastic, Duncan was the driver and he was on time and was great to work with…read more Would highly recommend them and will for sure use them again.

We used Deluxe Rides for a girls trip to Madison/Geneva wineries for a birthday & Galentines…read morecelebration. Melissa went above and beyond. Along with being clean and spotless, she had the ride cozy with winter decor, blankets and HBD and heart balloons. We all had a blast and Melissa was a major part in the safe, fun trip. Loved the before and after pics too! There is no doubt that we will plan to use Deluxe Rides again! Great time!

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

Eric was amazing! We rented his bus for my friend's 30th birthday and had a blast. He was so nice,…read moretimely and took us wherever we wanted to go. I could not recommend him enough!

We used a party bus for my daughter's birthday and it was a great experience. Clean, timely, and…read morecourteous. Would highly recommend!

Used BVIP last night for a Christmas Lights tour and it was top notch! Ken was our driver and he…read morewas AMAZING. So accommodating. So nice. So willing to do anything he could to help us have a great night. We would request you anytime we are planning another outing! The bus itself was beautiful and very clean. The hook up for the phone was Bluetooth so I wasn't chained to the system all night which was awesome. And it sounded great too!

My wife and I reserved a party bus for our wedding. We had a singed contract and paid for the party…read morebus which was advertised (and still is) on their website. When the day arrived, they sent a shuttle bus, which was not what we had envisioned, and not what we paid for. Instead of being able to socialize and party together as a group, we were packed into a school bus style bus for our 35 minute commute. After the wedding, I contacted BVIP to get an explanation, and was told they sold the party bus after our rental contract and sent us that instead. They were near impossible to contact and reason with, and all they offered was a measly 20% off, which was basically the difference in price between the party bus and the shuttle bus. I requested multiple times to speak to the owner and got no response. I even went to the Attorney General on this matter and BVIP did not even respond to them. This is an extremely unprofessional company and I strongly urge anyone planning a wedding or any other event to steer clear of this company, as we should have.

As always, Kirk and his staff provided professional service which meets or exceeds our…read moreExpectations. Continual communication starting the day before your reservation until the time they pull into your driveway makes it hassle free! Out driver Taurean was extremely professional, pleasant and thoughtful. Thank you Captains Car Service!!! You've done it again!!

Excellent service. Have used them in the past for vacation, and just used them again. We wouldn't…read morecall anyone else.

I'm not a review writer but i have to share my experience with this organization. This was a…read morehorrible experience. Unless you're an important  VIP executive and have a well versed knowledge of the limo industry, steer clear of this company. I contacted them to get a quote for a limo for my kids prom. Everything was fine, the price seemed fair and we moved forward. When the day arrived, a black SUV pulls up instead of a limo. When i contacted them to ask the reason there wasn't a limo there, i was told that i don't understand the definition of what a limo is these days and i should have known from the price what kind of car i was getting. I'm not a frequent limo rider but when i think limo for prom, I'm not picturing a black SUV.  The rest of the unprofessional interaction played out through text (pictures attached). I asked why would i pay for a limo when a SUV showed up, and i was told the miscommunication was my fault. I don't think it's unreasonable to expect a limo when i called a limo service.  For anyone thinking of using this company, just know they don't even have any limos available. It is only SUVs so if you're not an important doctor, lawyer,  or executive then don't expect anything else from them.  I truly feel i was ripped off with the old bait and switch. The plan was to give my kid and their friends a memorable experience for this once in a lifetime senior prom. The service was provided and i was willing to pay an adjusted amount for the lack of a limo since at that point, we had no other options. However, when we texted about it the next day, Dave the owner was a wittle crabby from his trip to Europe (which he had to mention as if it pertained to the conversation what so ever). He was completely unreasonable, and accusatory. He called me cheap and went on and on about his important clients and demanded full payment because i was dumb to expect a limo from a limo service.  I'll let the pictures speak for themselves but if you're just normal folk, don't bother with fireman's LIMO service. There's no integrity here. The driver was great though

David, you are amazing and I so appreciate all your kindness and support during the snow storm…read morecoordinating my daughter's ride for college. Appreciate your promptness Tony for picking our daughter up!!! Thank you so much and happy holidays!!!

I've been using A1 Mr. Limo for 5+ years in Cleveland and wouldn't go anywhere else…read more Leanne in booking and sales is always fantastic to work with -- incredibly responsive, helpful, and makes the entire booking process so easy. Alyssa has also been great to work with and is always helpful. Their drivers are consistently excellent, and Dawn and Tony were fabulous. Great fleet, reliable service, and very competitive pricing. Highly recommend!

A-1 Was the transportation used for my daughter's wedding. Their driver Regis was SUPERB! While…read morethe wedding took place at Our Lady of Mt. Carmel church, he was kind enough to grab the mini sandwich platter at Sweetberries down the street. (Thank you Victoria for the offer when I explained we were having snacks on the bus for after the ceremony and while they were going to get pictures taken). Regis navigated a very tight area at the lake where the couple wanted some photos. He was professional and provided EXCELLENT customer service. Regis texted after the last pickup at the hotel to the reception venue. When the bridal party left something on the bus, it was readily available the Monday after the wedding. Quality Drivers, Clean Vehicles Definitely will come back to A-1 for Party Bus/Transportation needs! A-1 is A+++++

Had a great experience. The ride was fun and we made it on time. Glad I found them on such a short…read morenotice.

We used this company for a birthday celebration. Our driver George was awesome! He was right on…read moretime, professional and courteous. He went out of his way to make sure we enjoyed every aspect of our night, calling us all by name and offering assistance with music, and telling us about fun places to go. After dinner we made a few stops and he was exactly where he said he would be when we texted him we were ready to go. On the way home he stopped for us to use the restroom and when he dropped us off he took a group picture with us! We will use this company and driver George again!

Excellent customer service!!! Had a great night out thanks to Wade. Will definitely book again in…read morethe future!

From the owner: We provide a chauffeur driven, concierge experience to our friends (clients). We provide these…read moreservices in discreet luxury vehicles with professionally trained and vetted chauffeurs. We can provide services for your professional and social agenda. Our priorities are to provide you with a world class experience, while properly protecting your reputation professionally and socially. Excellence is not our goal, it's our standard!