Literally WHENEVER I go here the service is amazing! See, I've only really started eating out places recently. That problem is that I've had trouble actually finding a place that I like. Some places have food that's too salty, some too bland, overseasoning is sort of rare- but it does happen! Chili's is the only chain resteruant I can go to knowing that I'll recieve quality service and food at a modest price! read more

Ordered for pick up. When I got there they said there is no order for "Bill"! I know I called the right place. Turns out it was labeled "Darryl"!!! Got food home and there was no black beans, and the bacon burger had no bacon !!!' Never again! read more

Restaurant is maybe kept at 50-55 degrees. Kept my winter coat on for the entire meal even after asking to sit somewhere less drafty. Ordered soup and salad to start and have never been served such a low grade of romaine lettuce. My salad was wilted completely and a light shade of brown. My boyfriend ordered a 20$ steak medium rare and it came out looking like it had been microwaved to cook all the way through, ending up as basically rubber. Absolutely disappointing. will not eat at this chain again as apparently there's not standards. read more

Good burgers. Cold beer. Upset we didn't get any pickles with our burgers. Southwest egg rolls were really good. Overall good experience at this location. read more

Do NOT order takeout from this so-called restaurant. We place an order on Saturday 8/1/2020 the order total was $72:00. The Caesar salad did not come with Caesar dressing it was orange in color and tasted like vinegar. We ordered Onion Petals and instead we got soggy French fries, The Classic BF Nachos looked like a cow pie that someone stepped in and we ordered Paradise Pie never got the ice cream. I called and spoke with a person that was supposed to be manager who could have cared less. And don't try calling their guest services line because NO ONE will answer the phone. With businesses struggling now you would think they would care a little about their customers. read more

We got take out. Food was good but they forgot to put our sour cream cheese guacamole and tomatoes in for our fajitas. This happens often with them so make sure you check the bag b4 you leave. read more

Having come in from a very long day, With personal issues. We decided to share a meal that both my wife and I could enjoy. Ordered a chip appetizer and an Up sized meal. Went to freshen up in the rest rooms. While walking out my wife heard the waiter, "Simone" say he was waiting on the "Cheapest Customers" water, drink, chips as an app. And they want to split a meal... DONT TALK ABOUT THE CUSTOMER while they are still there...Also you don't know the day the customer is having. Confronting him he changed his words. We needed to relax and he made our day worse. read more

Awful experience here tonight. Long wait for mediocre food at best. The tea tasted like dishwater. I've been to other Chili's locations and had excellent service and food. My husband ordered ribs which are an up charge and was given 4 ribs. My fajitas were burnt and bland. The manager couldn't even be bothered to come over to our table when we asked multiple times for him to do so. Save your money and eat elsewhere! read more

Everything was very good, I had the Buffalo boneless wings and that were HOT, at first I thought it was a little pricey, but they they were on point sauced very well and we're delicious, For a Drink I had there new tito's punch it was good. But I was by myself and the waitresses were very polite and nice! Overall I tell everyone to come back to chili's it's very good! read more

Chili's - New Tito's Punch - American Near Me - West Mifflin, Pennsylvania

Unbelievable I'm appalled... 2 waitresses in the whole restaurant, running around like a circus . That isn't the only issue... Both of them extremely rude, which left us shocked. Couldn't stop once to see if we needed anything else. Appetizer took so long that the people who just sat down next to us now got their food within 5 min of being here .. we're still waiting, not the time that bothered us just the quality of our service & how we were treated here. read more

Don't do it. I understand, no one is going here for fine cuisine, HOWEVER, this location is really very, very bad. First, with 8-10 tables open, still a 15-20 minute wait? I am assuming not enough servers? And the one we had offered the personality of a rock. Second, the food was obviously just microwaved and poorly prepared. Cold in some spots, warm or hot in others. Just not good, period. Find another place. read more

Today I called to see what time they opened for dine in due to covid many restaurants are not opening during their normal hours. Cathy answered the phone unpleasantly and was very rude when telling me their hours. We continued to go to the restaurant anyways and our server ended up being Cathy. Was rude as soon as she started taking our order and was unpleasant the entire time. read more

The food quality was bad. The steaks were the worst. They put garlic all over everything on the plates. The service was terrible. The employees were screaming loud and obnoxious with each other. The bartender/server didn't even get the change correct. She avoided our table like we were the plague while we were there. The whole restaurant was filthy like it hadn't been cleaned in forever. There was hair on our appetizer. Also, you can see into the kitchen while going to the bathroom and it wasn't the cleanest either. First time at a Chili's and the last. read more

I was starving after a long day of travel so I sat in the lounge to grab a quick meal and a beer. Kathy was a rockstar! She is a fantastic server/bartender and was on top of everything. My food came out super quickly and was delicious. read more

Sat down at the bar and our server was friendly and quick. Ordered an appetizer (type of eggroll) and it came out extremely quick and was very delicious. I ordered a 6 oz steak as my main dish and received broccoli and potatoes as my side. Everything was delicious but my steak was a little small. Overall a good experience. read more

Chili's - American Near Me - West Mifflin, Pennsylvania

Had a great experience on Saturday. Our server was very attentive and constantly checking in to make sure that our service and food were good. Everything was handled in a timely fashion (seating, drinks, food) and our server was very friendly. We will definitely come back again! read more

I've dined at the Chili's in West Mifflin numerous times and I don't ever recall being disappointed. Tonight our group of five stopped for dinner at about 8:00 and were seated after only a few minutes. Our server Emily promptly greeted us with a smile and took our drink order while we looked over the menu. We placed our order and enjoyed salsa & chips and salads before dinner was served. I chose Chili's Citrus Balsamic Vinaigrette dressing for a change and really liked it. My Margarita Grilled Chicken dinner was tender and tasty with just the right amount of seasoning. All the while Emily managed the table perfectly. The others in our party enjoyed Chicken Fajitas and Chicken Crispers and were well pleased. All in all, a great dining experience that will definitely lead us back to Chili's. read more

Terrible experience do not go here you will wait forever for the smallest order and it will come out cold everything tastes like it came out of a microwave (I really think it does) your better off going to the store then go home and make it yourself (there whole menu is in stores) bad environment management sucks no one can ever find them... I do not recommend to anyone read more

The food is great however the service is not always the best. A server (other than our waiter) brought our drinks but neglected to bring out straws, silverware, or napkins. I am not one to drink right from the glass. I then proceeded to grab our own stuff for me and my daughter. It might just be me but when u are out to eat they should bring ur items to drink and eat with not have to get them urself. I am paying to be waited on. Again love the food just some of the service could be improved. I will add tho to be fair the last time I took my son for his bday they had messed up on my meal but made every effort to make it right and even took it off my bill. read more

Chili's is a chain restaurant, so I guess if you've been to one, then you've been to them all. The menus and the décor are about the same. The waitress we had was busy, but she was pleasant and checked on us frequently. However, it was a different waitress who brought us the food- the WRONG FOOD. Those types of mistakes happen from time to time, so I won't hold it against anyone. The food was okay, although the "loaded" mashed potatoes weren't loaded enough; there needs to be more cheese and more bacon. Overall, A-OK. read more

Great fast service ..excellent lunch and prices. That sums it up for ..what more can one say... try it out!

I came here with my mom and my brother. The restaurant was about half full for lunch. The service was excellent. I had chicken with mashed potatoes and broccoli (the broccoli could have been cooked a little longer), but other than that the meal was excellent. The waitress was very nice and was on top of everything. read more

We always enjoy our meals at Chili's. Service can at times be slow but we don't mind because we always leave feeling full.

We WERE regulars here, the past few times have been disappointing. From the cleanliness of the place, to the service and even the food. It's just not as good as it used to be. Disappointed because we really liked it before. The place just feels dirty, my sons meal came out way later than the rest. My other son said his steak was drowned in butter, and his broccoli was cold and rubbery. Crispers were soggy. Yuck read more

It seems as if every time I come here, the food and the service keeps declining. This used to be a go to spot for a family meal. I don't think I will be coming back anytime soon. read more

Great fast friendly service,even on a friday at dinner time. Cozy seating in the lounge smokehouse trio combo and chicken&steak fajitas....yummy yummy and so much food! We rolled out of there stuffed! And paying right at the table and getting my plenti points and free chips&queso with my My Chili's rewards, totally awesome! This is one of our favorite places and we will be back! Oh btw Chili's you should bottle and sell your salsa and your spicy pickle slices! The pickles are utterly wonderful! read more

Typical tex-mex chain restaurant. Average food at reasonable prices. Service was good.

Used to be a great restaurant 20 years ago. Everything now is disgusting: food all over the floor from it never bring cleaned, there is dirt scum on the windows. The tables are sticky and are wiped with cleanser which still leaves crumbs. Had a steak fajita: Meat was so tough to eat I had to stop. Wife's food was average at best according to her. We go to many restaurants and dont pay particular attention to these things. But wow. Management here should be ashamed of this place. I honestly don't know how they can pass inspection. read more

Poor service. Loud explicit music playing. Water downed margarita. Loud yelling coming from the kitchen. The other customers around us were sending back food and one man got up and walked out. Will not be coming back. read more

I like the food but theres a bartender in the middle of the day always seems irritated to be working and this kind of ruins the experience for me... yes, its a chain restaurant I get it... but at least pretend to be happy to be working. Other than that I've had pretty good service. read more

Upon entering, the hostess asked our party of four the type of seating we preferred, we opted for a table. We were taken to a 6 top - fine with us - perhaps no other 4 tops were available. Immediately we could see that the the table was filthy. I saw an employee wiping a nearby table and I quietly approached her and discreetly asked her to please clean our table. She, very pleasantly, complied but also felt the need to tell us several times that it mustn't have been cleaned properly the evening before. We were thankful that she wiped the table for us, unfortunately it was still remained pretty nasty :(. I am not sure what the use to wipe the tables with??? Food wise, baked potato soup was fairly bland and not very good. The turkey avocado club was a big hit, as were the fries. The nacho's with beef added we also pretty tasty. The double burger was dry and not very edible. Unfortunately when our server checked back to see if everything was okay, the club sandwich person quickly responded "yes, great!", poor double burger person was unable to express her disappointment. She had cut the burger in half and tried to soldier on but couldn't come close to finishing the half. Thinking she, herself, was being too critical, gave the other half to the not picky, hungry member of our party. He took one bite and confirmed that it was not her imagination - it really was awful! When our server came back she was informed of the dissatisfaction and did take it off the check but also seemed really perturbed about it and became rather unpleasant. Let me just say, everyone at this table expects to pay for their meal when they dine out, but we certainly expect to receive edible food. It was a BURGER (not some new innovative culinary experiment, that was simply not to someone's personal taste) that was terrible. The waitress didn't prepare or cook it, I presume, so why is she taking criticism personally? Her unpleasantness and the rather uncleanly conditions will certainly make me extremely reluctant to return. read more

Absolutely hands down the best restaurant! Greatest food, great drinks and of course awesome chips & salsa! My husband and I LOVE Chili's!!! Can't forget great prices!!! Thee needs to be more Chili's restaurants read more

The staff of college-age waitresses is what originally drew my attention to this location. Good thing too, since the food is excellent and prepared the way I asked. read more

The new menu is fantastic! This is the first time in five visits that the food was unbelievable, correct and hot.

From the quesadillas, tacos and the fajitas ( Steak Please). The food is amazing. the dinner for 2 is a great deal !!!

This place is a f****** disgrace. Ordered shrimp tacos & the shrimp was RAW! Place was dirty, service was terrible, & my raw shrimp tacos took almost an hour to get to my table. You couldn't get me back in that place at gunpoint. read more

Long time customer BUT, Not Now! The lady at the front Argued with me because I wanted a Booth by myself instead of sitting at the bar!?! There were booths available, I know! I can see them! I told her several times I wanted a booth. She continued to argue with me.. I said Forget it! I'm going to another restaurant! I WILL NEVER BE BACK! read more

Just more the same really. Nothing special. The service was good, friendly and pleasant.

I am a regular at this restaurant. I love the food and atmosphere. They always are fast with the tables and there food is great. My favorite combo to get here is a milkshake and chicken crispers. There desserts are to die for and I always have a positive experience when I'm here. read more

When we sat down the section was so filthy, the host was very unpleasant & rude. The silverware was not polished & the food was not cooked to the right temperature... the plate was hot but the actual food was not. So disappointed I had to pay full price but I will not be coming back! read more