Walked in greeted by hostess smiling. Place is clean with some music, not too loud. Our server greets us. Gavin is the name. Gavin does an excellent job. Very friendly and happy. Got a preorder, chips + salsa, very tasty. Son ordered chicken quesadillas and I ordered a burger. All food was tasty and well cooked. Thanks Gavin. read more

Food was good. I wanted something healthier. Service was great. I had everything I needed. It wasn't too busy or too loud. read more

Chili's - Grilled chicken - black beans and broccoli. It was exactly what I wanted. - Bars Near Me - Lake Jackson, Texas

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The food was good but our waitress a woman named mkayla, she wasn't very nice and basically asked us to leave told her coworkers we were rude and smelt bad and we tried to innocently joke with her and she didn't like it and from there other workers were telling us she said we were rude, the runners Jordan and Kurt did wonderful they were very helpful where as our waitress was not read more

Chili's is a chain restaurant but the food is consistently good. Server was great. Not too loud. Mixed drinks available.

If I could give zero stars I would on customer service. I'm just in town to see my newborn neice, my mother and I stopped in for lunch, my mother was charged twice and the bartender decided to add an extra $5 to her already tipped ticket. The manager and bartender were some of the rudest people I've met in this town The food was ok, but not worth the hassle! read more

I picked up my food from the curbside pick up, and the workers were very polite and made sure my food got in my car safely. The particular employee that helped me was very helpful and patient with me. His name is Alex and I have never had such a pleasant experience when picking up my food from curbside. He was a big help for me because I had so many things in my car. Thankfully, he took his time to organize and ensure that my food would be safe for the drive back home. The food in particular was honestly great, and I would definitely recommend other people to give this Chili's a try. read more

Horrible white wine I REPEAT DO NOT ORDER ANY OF THEIR WHITE WINES! I sent back the first white wine because it tasted so bad like the my mixed it with the cheapest vodka you could find smh and the second different white wine they sent me tasted the same! I sent that back also and told them that I'm not drinking anymore smh. Their chips and guacamole were good though. read more

My husband has fond memories of going to Chili's with his mother so I agreed to go, even though I am not a huge fan. Unfortunately, I should have gone with my gut instinct. First of all, due to Covid, there was about a 25 minute wait (due to social distancing of tables)... despite the state opening to 75% capacity, I would say, Chili's was only doing about 40% capacity. Upon seating, I noticed that 7 empty tables within eye sight were un-bussed (dirty dishes remaining on them). Plus, the huge "out door" area, which had to have had 20 tables(?) only had one table seated. Just made me wonder why we had nearly a half hour wait. For food, we ended up ordering 3 orders of chicken crispers. (1 original and 2 crispy). Well, I am regretting getting the crispy because they literally ripped up the roof of my mouth. But I tested my husband's original and bleh! I thought they were inedible. The soft breading tasted like fish to me. Fries were just ok and the corn on the cobb was soggy. The server was friendly. No issues there. Just was a "meh" experience for $50. read more

Very poor experience due to the fact that they have plenty of workers but none that are doing the job they're suppose to be doing. My husband and I went in to make an order because our card wasn't working online. The Togo worker said it would be about 15 minutes. Well 45 minutes later and we still didn't have our food. We finally got it after almost an hour later and it wasn't even fresh. Very disappointing. We will not return to this location again. read more

I had an amazing time with my kids. The food was amazing and our server Jennifer couldn't have been any better. 5 Star service!

Best Cajun shrimp pasta ever! Takes a bit to get your order but it's not fast food so that's to be expected.

First, they never include everything in your order. Secondly, the give you half full cups of soup or dips. Service sucks. read more

Chili's - Bars Near Me - Lake Jackson, Texas

So I have to go down to Lake Jackson for work once a month. My go-to place closes at 2:00PM, so if I don't make it in time, I end up here because it's convenient. Other than that, the service and food quality is just bleh. The staff here seems very unmotivated to do anything. After waiting 10-15 minutes for someone to even acknowledge me standing there at the front, I typically order the chips and salsa, southwestern egg rolls, and a coke to go. I feel like it's a pretty simple order, but it always takes 15-20 minutes for the food to come out. My favorite part is when I ask for an itemized receipt and get the infamous eye roll. I really don't think it's that uncommon of a request, and businesses should really just provide that without a special request. I mean, how else are you supposed to know that you're paying for what you ordered? If you have the time to go somewhere else, do that. And feel free to send me some suggestions for a good place that's open after 2 in Lake Jackson. read more

my family and I came on Thursday night. the restaurant was a little busy and you could tell that the employees were working very hard to take care of guest. The service we received was 5star and I wanted to complement the manager a young man by the name of David (I believe that's what he told me). He was out of the dining room speakin to guest making sure they were ok. He made us feel as if we were family. We will definitely be coming back here. read more

The bartender Roel is by far the best I've had anywhere. Service is excellent! This guy knows his stuff and takes care of his customers. I will always come here as long as he is working. Tip well my friends. read more

Clean restaurant and cheerful servers, although on our visit I'm pretty sure they were understaffed. While attentive our server was obviously doing the best she could to keep up. We visited on a Saturday around 1pm it was moderately full. The food did take awhile to be served but was hot and tasted good when it arrived I chose the Chicky Chicky Bleu Bleu, it's a chicken fried chicken sandwich with bleu cheese crumble, I ordered mine without the bread (like my tag line says "I'm a fat kid") but I did indulge in fries cooked extra crisp, I like that they we seasoned with pepper and salt! I will definitely go back read more

Chili's is kinda the same everywhere you go with small changes between one restaurant to another. I guess it has to do with location and demographics. This specific location had the feeling of a bus stop and what didn't add to a positive experience was the waitress. She wasn't bad, but she definitely wasn't good. I don't know if it's because she had too many tables to care for or just a bad day but she definitely wasn't on point from start to finish. The food is what you'd expect from a conveyor belt kitchen. Mediocre at best. As we were sitting and talking I couldn't remember when was my last time to visit a Chili's and as this review is written it comes to mind that for me, personally, if I didn't step into Chili's restaurant ever again, I won't feel a great loss in my life. read more

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By far the worst service ever!!!! We had a little bit of a wait which was no big deal. As we were giving our order the waitress walked away in the middle of it then came back later and asked us to repeat everything without any explanation. Waiting 40 mins for an appetizer. Another girl tossed it on the table and said sorry for the 10 min wait. I told her it had been 40 and she yelled it was only 10. Bc of the wait time I had a time stamp from the text they sent me when the table was ready. We had been there over an hour by the time the appetizer arrived. Waitress never came back to get our actual order at all and I had to ask for a refill twice before she brought it to us. Asked to speak to a manager but of course they never showed up! Jimmy Joes is right across the street so there are way better options then this place with such unprofessional and rude staff!!! NEVER AGAIN!!! read more

Just skip this place. So disappointed. I had not eaten Chilis in over a year and decided to try it in Lake Jackson. The "to go" service was fine, the $40 worth of food was trashed. The queso had just a few morsels of meat, definitely not what I recall of any other Chili's I've ate at over the years. My "grilled" chicken must have been grilled, toasted, baked and then reheated. It was hard to cut and not edible. My husband's avocados were hard and the dressing was watered down as if they were running low or trying to save a few dollars. Our order was to go so I was not able to address my concerns with a manager. I am not going to contact management as even free food would not bring me back in. I'm assuming all Chilis are going down hill as we've experienced poor food in multiple locations across the state over the last few years...even before Covid. There are too many other places to eat with way better food. I had high hopes this location would be great, but I should have known when the queso looked water down. I gave it stars because the young lady who took my order was nice and didn't mess the order up. read more

Have been picking up food from independents mostly during this shut down. Chains have company backing, but I was craving some crispy Southwest egg rolls. Placed an order online. Was instructed it would be ready in 29 minutes. Sounded awfully precise so I took it as legit. Left to be there after 20 minutes to be sure. Had my order in couple minutes and was home in couple more. To my dismay egg rolls we're soggy. Fries were soggy and cold. Sliders and burger needed to be heated up a little. Only thumbs up went to the wings. Smallest wings ever, but ok. Safe to say I learned my lesson and am helping the independents only during the shut down from now on. read more

Me and my family always love coming in to eat , but the last two times we have waited forever. I'm not happy with this place.

I quite literally have food poisoning from chilis from the honey chipotle chicken crispers. Definitely don't recommend it if you have school the next morning. read more

With COVID being as it is in the world and just germs in general I hate that I walked into chili's and seeing the cooks grabbing, cooking and preparing food with no gloves on, just using bare hands and I think that's disgusting and will not be eating from here. Don't recommend, the staffs cleanliness isn't good read more

I used to come to Chilis when I was working full time. Now that I'm retired, I went in expecting it to be the same. As soon as you walk in, I got the feeling that someone has neglected this place for some time. The foyer was dirty, the glass was dirty, it's not inviting at all! We were brought to a table by the kitchen and the floor was dirty and what I could see into the kitchen, it was the same. I will not be back. read more

Very poorly managed Chili's. Service is very slow and very disorganized. The restaurant is not very clean. It took 35 minutes to get two hamburgers and when the orders came out both of our orders were wrong. This is without a doubt the worst Chili's I have ever been in and I like Chili's. This was my second trip to this restaurant. The first try was several Months ago. This was a second chance. Definitely won't be back. Ever. If you want to go to Chili's drive the xtra mikes to Pearland or Houston. The Lake Jackson Chili's SUCKS. read more

Typically, I think of Chili's as one of the American standard restaurants, a solid three stars anywhere in the US. Unfortunately, the closest to American standard this Chili's gets is the brand of toilet called "American Standard". The quality of this Chili's has declined in the past 6 years. Frankly, Lake Jackson and Clute have many other, better places to eat. You're already on the right website to find one. Do so. You won't be impressed at this Chili's. read more

The server was cool. Even with the large party, she was attentive and kept the refills coming. I've never tried, but if I ever tried drinking toilet water, I now have an idea of what that may taste like. The tap water in this area is AWFUL!!!! Even tons and tons of lemon couldn't help the water here. Which seems about right since how many lemons could make toilet water taste decent? My advice is to folk out couple of bucks and get a pop. read more

My husband and I stopped in for lunch today. Service was attentive. Hubby had beef enchiladas which he judged as good. I had the loaded fajitas. I chose shrimp and carnitas which were both very delicious. The beans and rice were both bland, especially the rice. The flour tortillas had sat under lights or something too long. There were three and they were sticking together and the edges of them were stiff, almost crisp. So don't be afraid to get the loaded fajitas but don't bother paying extra for the sides and ask for fresh tortillas. read more

Made reservation for my daughter birthday dinner for 21 people I know with COVID and all we would be in separated tables but still in a row well made them Tuesday my daughter bday Thursday went got there and told me it would be a 15 min wait ok they put us In the back room and hostess said that for the moment we will be in a 8 seater table due to 2 couples sitting in the other 8 sitter table she said they already paid just waiting for them to get up waitress come and said the same thing well 30 mins pass by they haven't got up still on empty drinks more of our family joining us and they still there we didn't wanna order till we all sat together we had grandparents in one table godparents in another and my daughter with her friend on a another table well finally 830 comes around and we are still separate and them people still sitting there called manager told them that we had reservation for the back Room and we needed that table and asked if they can ask them to move to different table mind you they don't have nothing no food empty drinks they said they couldn't do that so we end up ordering sitting separated by this time I'm frustrated and mad they bring our food out well the lady that brought our food not the waitress I told her that my in laws food was wrong and of coarse I had a attitude and was highly upset but I just told her my mother in law food is wrong she starts with Her attitude telling me that I don't have to be giving her a attitude and so on she kept running her mouth still while giving the food which was rudely unprofessional and finally manger comes again and she is like sorry we can't do nothing about the situation she was rude about it SO THAT BEING SAID I WILL NEVER EVER DO CHILIS IN LAKE JACKSON! and top it off my steak and my brother in laws steak was still basically raw RUDE EMPLOYEES AND HONESTLY FELT DISCRIMINATION!! because we were Hispanic and they were white and the couples that were sitting at that other table were white also and the lady that brought us our food out that was really rude to me gave them drinks after having there cups have been empty since we been there read more

Worst service ever, all thanks to the waitress!! I asked for chips and salsa and received them 30 minutes after I ordered them, to top it of 3 minutes later my food arrived!! Neither did my drink nor my appetizer was delivered to my table until I mentioned this other waitress about it. I stood up and spoke to the manager and she cared less about what was going on. Every time I turned to look for our waitress she was having long conversations with men. & that's not it!! We ordered the LAVA MOLTEN cake and the lava from the inside was not melted and was hard. Thank you waitress, I'm sorry we were not men to receive the service we deserved!! Oh and thank you manager for handling this situation for us (sarcastically) not once did she speak to the waitress!! read more

Food is everything salads here are not fresh, burgers were great but where we're the jalapeños we requested. The waitress seemed rushed like maybe it was her time to bail. She did not tell us about the great special which ultimately messes up her tip. We didn't get a tip..... read more

Chili's - Wilted salad on the menu - Bars Near Me - Lake Jackson, Texas

It is chilies so you know what you are getting for food and drink. I have been inside 30+ different chilies because I used to work with them and I can tell you I don't think I have ever seen one as clean as this! Great work! Happy to come back! read more

So I had Tatiana as our waiter, and I must say, the absolute worst service I have ever gotten from Chili's. Sat for 30 minutes and she came by once. Then we had to flag her down to get chips. Then she only came to show that our check was on the electronic pad, which she said "Your bill is on here or something" NOT TO MENTION as she was passing by a separate time I heard her talk to someone on the headset that she "wants to *ucking drop kick this old lady." I've worked in the restaurant biz, I understand tensions get high, but DO NOT say that on the floor. I was completely taken back by that comment. Very disappointed with the whole experience. Tatiana 1/10 read more

I like it here! Been coming for a few years and have never had any problems. Servers are always nice and drinks are served fairly fast. I will say however, their reward program sucks! read more

Great service tonight. Rib duo was a hit! Prime rib bowl was satisfactory as was Margarita flatbread which probably woulda tasted better after a margarita or two! The item worth coming back for is the salted Carmel Molten cake! Yep it was excellent and with a side of chocolate topping over it's vanilla ice cream scoop... hell yeah! read more

All the silverware were crusty and had food on them. I asked if we could get new ones and the lady said, yea but I can't promise they'll be any better". They also gave us the wrong persons appetizer but then we got ours. The bathrooms smelled good and were clean, everything was clean and perfect other than that. read more

Sigh....what was I thinking? Chili's has always been chili's. I don't care for tilapia but ordered fish tacos anyway. It was a poor decision. The tilapia was so fishy and each bite was a struggle. I was trying to be open minded but tilapia isn't a fave. Thankfully I ordered a shrimp taco to save my palette. This is what I get for going against my instincts. Never again. Sorry tilapia. It's over. Forever. read more

Really like the 2 for $20 here. I like that the steaks are well seasoned and the asparagus with garlic roasted tomatoes and citrus chili rice are amazing. I am impressed with the customer service as well as the quality of food. read more

This doesn't even deserve a rating. We ordered a ($12!) Appetizer sampler, and there was barely anything on the tray. The server was extremely rude when we asked for it to be taken off, and completely dissapeared from serving us and another server took her place. When the (original) server came back eventually, she was not nice and very disrespectful towards us. We waited an hour to get our food before they told us one of the items is no longer on the menu..(it wasn't even our waitress who told us!!) The (original) waitress practically threw our food towards us without being considerate. honestly this has ruined my chances to go to Chilis ever again in Lake Jackson. read more

You will most likely be disappointed. The management here has never had their ducks in a row. From bad bar service to cold food. Don't waste your time. read more