Lexi our server was very good! We were 6 in our group all of our orders were correct and our server checked on us every few minutes so we received excellent service! The food was hot, fresh and very tasty. Lexi also had a great sense of humor!! Definitely best service EVER! read more

2 long hairs in burger like it was cooked into the meat, bacon was BURT! Fries were extremely salty.. how tf do yall mess up a burger and fries. On Father's Day too. read more

I'm writing this to express my concern regarding an interaction I witnessed at this establishment. During my visit, I saw a female employee being treated in a manner that I found concerning and unprofessional. She looked rather new and in training, however, her trainer/ whoever was involved in this situation, wasn't really doing anything rather he was ordering her around. She looked overwhelmed by the amount of responsibilities being placed on her. As a customer, the interaction was very uncomfortable to witness and gave the impression that teamwork and support among staff lacks very much in this restaurant. I believe employees, especially those who are still learning should receive suitable guidance rather than being left alone to manage excessive workload alone. read more

The food was excellent! Ana was my server, and she was funny and made the experience even better. The Tripper Dipper was delicious, and the margaritas are always my go-to. Great service and great food.I'll definitely be back and asking for Ana each time read more

I frequently visit 3 Chili's locations. Heights and Pasadena locations are awesome with very friendly and knowledgeable staff. However, the Jacinto City location is horrible. Staff definitely needs an upgrade as well as management. I love Chili's so will continue to go but to the Heights and Pasadena locations. I would not recommend ever going to the Jacinto City location. It used to be good back in the day but not anymore. read more

Food was great, drinks were so good except the flamingo drink, it was too watery to be a frozen drink (5/10) but the good and bad witch drinks 10/10!!! Food was good as well and service by Kay was really good too!! read more

Chili's - Good witch (wicked) - American Near Me - Jacinto City, Texas

Friday night, I ordered a buffalo chicken sandwich, and woke up an hour later sick to my stomach. My body temperature dropped, and was having repeated chills/severe headache, plus nausea and vomiting. I normally love chilis, but definitely was food poisoned so check your food !!! read more

So much anger for my so called the server (Claudine) her demeanor wasn't professional and also added a tip 1/3 the amount of my bill. I spoke to the manager and returned to this place to show my receipt as well as addressed my concerns w the behavior and it's terrible that she's a trainer. I still want my money back she took for herself fore that's fraudulent and I did tell him. The manager was understanding tho apologized stating he'll try to get my money back. Ppl watch your receipt or it can happen to you..... Pissed off read more

My waiter was Davia she was kind and fast at taking our orders everything came out fresh, 10-10 would come again she is great at what she does . Thank you read more

My girl and I came here after our gym session. #itslikeareward Mark and Kayy were excellent! Superb customer service. We ordered drinks & appetizers, everything was delicious, came out in a timely manner. Would definitely return. Also budget friendly !!! read more

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All I could say is ask for Mrs Kay , she's on point with everything . Most definitely coming back and requesting her again . Our food was delicious and made correctly. read more

first of all, walking in and the host was mumbling so low we couldn't hear her saying booth, and she got hella attitude just repeating herself like girl if you don't go and get another job since you hate this place so bad. we get sat down, and our server is nice. but some girl behind us just needs to also go on and find another job. she's complaining all loud about a women not tipping her HER $20 like i didn't know you were entitled to HER money .. if you wanted a guaranteed pay/tip then maybe don't work at chili's ? idk she was just rude out and about god bless she wasn't my server bc i wouldn't even tip or anything. now there was this lady with blue hair who helped our server and she was also such a doll. it's just the rest of the staff are so rude and bad that they really hide the good workers. now the food was buns. i got the cajun pasta and when ive gotten before it came all pretty and this time it just looked dead ! idk man this one just wasn't good read more

my server Davia was the best!! very friendly, quick and efficient service and served our food very fast!! as well as the manger lauren was very professional and kind!! 10/10 would come back for the experience read more

The service was pretty good, they gave us our drinks pretty quickly and were asking questions about our day. Also, the food was really good I got the triple dipper and all of the foods on the plate were really delicious everything was cooked correctly. The place was pretty comfortable the seats were soft (at the booth) but I didn't feel sore or any pain in my buttocks area. read more

Good is ok nothing special don't order delivery or the food is never cooked properly. Multiple incidents ordering a well done steak and it's hot pink inside on delivery. Place is moderately clean. Overall average experience in house dinning. read more

It looked very nice inside, we hadn't been in a while. All staff very friendly and courteous. Shortly after we ordered, our soups came out, then appetizers and then our food; they were so quick to bring out our order, we were very impressed.They prepared all food so delicious. The only thing is I asked for my steak to be medium( I ordered the steak with avocado and cilantro pesto) but it was cooked well done. The flavor was so great I decided to keep it like that. We loved our lunch date and will most definitely return! read more

Overall, seeing as though the other reviews were pretty rough, I went into this as an experiment. And these are my results. I thought the service, food, and cleanliness was great! We were constantly checked on and water was constantly refilled and our server was awesome. Food actually came out EXTREMELY quick. The reason im giving 4 stars is because of two elements. One, the hostess was a bitch, and ill leave it at that. Bow. Two, place was bright as hell. Ambience dining is a description I would NOT give this place. I could see every single pore and wrinkle on my wifes face, and she could see every single hair follicle on my head, which is very limited. ITS TOO MUCH! Never been to a place this bright. This isnt the sun babe. Anyway it was a great overall and highly recommend. Just might wanna bring sunglasses. read more

Craving some protein, my wife and I journeyed through Chili's yesterday after working out in the 24 hour fitness. We found ourselves getting a lot more than that. We had a wonderful time thanks to Jason. He made us feel welcomed and we appreciate it the southern hospitality (being from California). read more

I walk in coming from Church and the people at the front greeting me asked me how I was and i respond to her then she starts laughing for no reason as if she's crazy and goes to a corner to continue laugh which by all means seems childish. The food was good I mean there was nothing amusing about it; it just seemed like food. When I was leaving the lady was telling me bye and I respond to her saying God bless you have an amazing day and she starts burst out laughing and I turn my head to her and she stops laughing apologizing still trying not to laugh. shouldn't they have more respect for customers especially if the are greeting. read more

Refused to sit us because the lights flickered the host was literally about to sit us and the lights flickered so they said never mind. the power did not go out it was just a flicker host said my manager just told me we cannot sit you.. like okay???? read more

I had a good experience picking up my order the young gentleman was very lovely his name was Emanuel

This place is BEYOND TRASH. I am literally typing this review while I'm on the phone with my boyfriend as he WAITS TO PLACE AN ORDER. He's been standing in front of the to-go girl waiting to place my order for at least 15 minutes. The TO-GO girl has been standing there stalling pretending to be so busy...Making eye-contact with him and everything. Instead of HAVING AMAZING CUSTOMER SERVICE AND SAYING "I'll be right with you sir just give me a moment". Everytime I come to this Chilli's it's always something! Either it's filthy! The customer service is bad, the food is cold, or as usual they don't have anyone working except for 1-3 damn people. DONT COME TO THIS LOCATION... I REPEAT DO NOT COME HERE. UPDATE: There was a DEAD GNAT in my ice cream. read more

Child's used to be one of my favorite places... NO LONGER. Visited on Easter Sunday 4-12-20 & had the most fecally explosive experience with chilis asst. Mgr. theresa, AKA Pontius Pilate, who murdered my EASTER SUNDAY MEAL. Asked for same/lesser value item to replace item I could not get & was told NO. Asked for refund & offered requested info. Asked for receipt and was given slip with auto description & phone #. I was told I would receive refund in 3-7 business days... IF I GET IT!!! Asst. Mgr. theresa is not an honest woman but a prevaricator!!! Today is April 26th & STILL NO REFUND! What the hell chilis?!?!?! NEVER EVER EVER AGAIN chilis!!! read more

Chili's - RACISM IS COVERT @ chili's' !!! - American Near Me - Jacinto City, Texas

I don't even feel comfortable rating this at 1 star. We were sat after a wait time of about 15 minutes, no big deal. But then we sat for another 30 minutes while our server walked by several times. Never once offered to get us our drink order or apologize for the delay. We told the hostess twice to find him and she told him twice that we needed some assistance. After 40 minutes I could hear him in the kitchen making up excuses about why he hadn't been to our table yet. Instead of coming to our table after being told we were there he sat and stared at us until we finally had enough and walked out. I proceeded to call the manager, her employees lied to her as she told me they tried to take our drink order but we refused. WHY WOULD WE REFUSE GETTING SOME DRINKS AFTER SITTING AT A TABLE WITH NO SERVICE FOR 40+ MINUTES? Never will I ever drag my wife into this place again. If you're looking for a place to eat, try the salt grass right down the road. read more

If I can do 0 stars I will, this place is horrible, my husband ordered salmon and as you can see where they cooked the broccoli still on the bag, asparagus so nasty and salmon was not hot, tea was old, service was horrible too, place was dirty, my husband didn't touch the food, horrible chili's we ever been. Will not recommend read more

Chili's - Horrible food and service - American Near Me - Jacinto City, Texas

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No pictures because my food never came out. Group of 4 for late lunch after a movie and everyone else got their food except me. Telling the server and the person bring food out did nothing. The huddled around the computer and never acknowledged whether I was getting my food or not. Everyone finished and no one came back to the table. We had to ask other servers for napkins and silverware so my family could eat. No one came back to the table and I had to pay via the table machine. I called back to talk to the manager and no acknowledgement of the situation. I asked for the refund for my meal and she just said she would do it. Never again! read more

me and my friends are visiting from out of state and jason was our server! he was so friendly, accommodating, funny, and overall an amazing server!! the food arrived quickly, he gave great recommendations, and always made sure everything was okay. if you can, try to have him as your server :) if i'm back in houston, i definitely will be back at this chili's because of the amazing experience he provided us!! thank you jason! read more

Chili's - our amazing server, jason! - American Near Me - Jacinto City, Texas

This is my second time coming to this Establishment and I must say that each time I've been here the service has been nonexistent. The very first time we sit at the door waiting for someone to sitters and we talked around and went somewhere else. So we tried one more time and this time we got seated right away but we had to wait for our server needless to say there was no one in the restaurant but 6 people this unacceptable for a well known establishment such as Chili's to have bad customer service. read more

The true chilis experience. Ant in da water, corn on the floor what else could you ask for when coming to chilis. Grabbing onto the chili shaped door knob I knew I was instantly in for a good time. read more

Chili's - Ant in da water - American Near Me - Jacinto City, Texas

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What is up with the plumbing here. Every time I come here there is water on the floor and the toilets are dirty. I have to hold my stuff till I get home and I know that is so unhealthy but seriously. With this pandemic they should take extra care of their restroom. read more

Chili's - American Near Me - Jacinto City, Texas

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If you're prepared to be severely underwhelmed by the food you get vs the food you ordered, if you like having to ask for basic items like forks and napkins, and then have them be brought out item by item making your wait time longer; if you are willing to wait 15 mins to be merely looked at by your server from far away so you can flag her down to ask for such items, and then be permanently forgotten for the rest of your meal...yep, this is the place for you. As far as food quality: The Cajun pasta is the only thing I can recommend. The corn is not as advertised, instead it is a boiled piece sprinkled with pepper, the ribs are dry, and the chicken tastes/feels like it came from a Walmart frozen section. This experience was during a 3pm weekday lunch break, so the establishment was mostly empty with some 7 or so tables occupied, and at least 5-6 servers milling about. This place is extremely overrated for their price point. I hardly ever come, but for sure will avoid from now on. read more

Chili's - The street corn on their menu. - American Near Me - Jacinto City, Texas

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The food was good but had to wait 30 minutes for a burger on Memorial Day, the cleanliness was not that good , there was no soap in the restrooms to wash my hands before and after I ate. read more

So horrible. Did a curbside order and waited a whole hour just for fajitas and chicken crispers. And then, when the food actually came, I didn't get my drinks. He finally comes with only ONE of my drinks. The dude was kind of nice, had long blonde hair. Maybe he's a new worker but Jesus, that's the worst service I've had. read more

Chili's - The ONE drink. - American Near Me - Jacinto City, Texas

Well I hate to do this but this is the worst chilis I've ever been to. Not packed at all and service was bad. Ordered ribeye medium, broccoli well done, and mashed potato's. Broccoli was raw and the steak was well done to say the least. Eating here out of convenience might not be worth it. Grab some gas station sandwiches, that will be better. Shoot, I forgot that I got plastic ware to eat with. read more

Me and my girlfriend showed up for our six month anniversary and everything was amazing. The manager jade then came up to us at one point, and congratulated us in our six months and offered us a dessert on the house as a special Thank you for us showing up to celebrate! Definitely we will be back and bring some friend and family! read more

I should have gone somewhere else as soon as they said the wait would be 30 mins(or less)... However, seeing over 5 families leave in the first ten minutes made me assume my family of 3 would be seated sooner than later. We were seated after 25 mins. After being seated we were greeted by our waitress in a timely manner. She welcomed us there and took our drink orders. We ordered two adult beverages and an iced tea. She brought back one adult drink and the iced tea. I figured the second adult drink would be longer since it was a mixed drink, I waited. We got our appetizer and 20 mins later the waitress came by asking my husband if he wanted another drink when I still hadn't gotten my first. I brought it up and she said she would go check on it. After another 15 mins, she comes back with our food and asks what I ordered to drink! This entire time my drink order was never placed. While taking our order she was writing down something, I assumed our order but after never receiving my drink or pre-meal soup, idk what it was! No apology or explanation for the horrible service. NEVER returning to this location. read more

Just drive to the location in Baytown. Their service is always better. No long pointless waits.

Great Service! Food was great. The waitress was very nice and attentive. Overall service was great. I will be going back to this location. It was very clean. The manger came out to make sure we enjoyed everything and we definitely did. Thank u guys again for the service. read more

The food was absolutely delicious. The service was great all the employees had great attitudes towards us.The staff were extremely nice and we had a friendly chat with them. read more

Saturday night and they didn't have enough servers I guess it's not their fault but get the manager out there and wait on tables.