The service staff was amazing. They earn an entire bonus star, as the food probably ranked about three in my opinion. The place was very busy, and fairly loud. It was a bit difficult to get around everywhere. But I do get that's just how it can be at a busy restaurant. The food was good. Not great, but good. We had The Dipper trio, and got the sliders, fried mozzarella, and honey Chipotle chicken crispers. Chicken was pretty good, one of them was slightly undercooked, but only enough that the texture was a bit off, not enough to be dangerous to eat. The sliders were okay, definitely more greasy than necessary. The fried mozzarella was very good, and I would have expected nothing less given the hype about them. For the entree I got the baby back ribs, and I will say I was pretty disappointed. They're one of the things that the place is most famous for, and they were mediocre. Again, perfectly fine to eat, but just not as good as would be expected. We got some of the flavored iced teas that they sell, my first one tasted a little soapy, but I think that was just the dishwashing machine not doing a good job at rinsing off that particular glass. Every one that I got afterwards was completely fine. Again, though, I commend the waitress. She was absolutely fantastic, and always made sure we had everything we needed. If not for her, this review would be a three star, not four. read more

Bad food, too bright, too loud, bad service. WAYYYY over priced for a Chili's. Back to Texas Roadhouse it is.

I like Chili's the most - of the "big 3". This is a new location - recently built of the old footprint of the previous Pizzeria Uno". Nice place. Good layout with lots of room/seating. Service was very attentive, although they did try to seat us right by the front door. We asked to a booth. No "happy hour" to speak of. We got the free Chips and Salsa. Man, were they salty. Food was good. I had the Triple Dipper. My wife had the Quesadilla Salad. Will return the next time we're up here. read more

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Service was good and food was pretty decent for the price. I went maybe 3-5 times and I'd go back!

It's Chilis. You shouldn't expect too much, but it's not bad at all. No reason not to join the rewards program to get the free chips and salsa (which are quite tasty), and the rest of the food is just okay. The workers are usually very nice, and you do usually need to wait for a table but that's fine. For some reason (and I don't see anyone else talking about this), something seems to be wrong with the air quality / circulation in this restaurant. Of the several times we've been, at least one person in my party (including me) has felt sick or nauseous before even getting our food. I'm unsure of what else it could be, but like I said, nobody else has mentioned it so I don't know. Overall, it's just fine. read more

This chilis is great. We love the service we receive and the food is alway made to order. read more

Chilis - We split a triple dipper and I had a margarita - American Near Me - Dickson City, Pennsylvania

So i took a long break from chillis to lock in and smallen my back but alast, im back to my home. The atmosphere in there was just right. Our server was very nice and we made some jokes with him. You already know the food was so bussin. I'm so glad that i'm back to where I belong, Chili's read more

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Typical chain restaurant. Service was excellent. Food is good. Stopped on a quick lunch break. It is what it is. My kids like eating here so they recommended it. read more

Chilis - The Big QP Burger - American Near Me - Dickson City, Pennsylvania

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2 weeks after opening and it's still an hour wait. The waitress said oh man, that's a long wait, how about it get you started with some chips and salsa (implying due to our wait....NOPE...$8) Sliders came out raw so they took them off the bill LOUD....SO VERY LOUD! I chilis but this was just an OK visit read more

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This being my second time here and given my experience, I would never come back. The food was good but it was very cold there. The AC was running so hard it blew the napkins around on the table. Other patrons were complaining of the same. The server said the mgr said was aware but did nothing about the situation. Given his lack of concern toward the customers, I'll not be returning, EVER ! I was given a gift card and left with a balance on it. It's not worth returning to use it. I'll take the loss ! VERY DISAPPOINTED! read more

The Food and service was excellent the staff is very polite and friendly food was ready quickly

Contrary to the negative reviews, we very much enjoyed our time here. Proper cutlery and napkins were served before we ordered. Yes, it can be loud. People have kids. Expect some noise, especially during the weekend. The waitress was very professional and checked on our progress throughout our stay. Thank you Samara! The food was delicious. The only critique is that I was not asked how my burger was to be cooked. I was just lucky it came medium well. The restaurant was clean and inviting. The environment mimics The Office as anticipated. Well done gang! read more

Terrible customer service waiting line I had to wait more then 2 hours and still didn't get a table really got everyone else first even without a reservation read more

Although from the area I've lived in Washington state for several years and stopped in with my wife and a friend this evening and had a very positive experience. Although fairly busy, we were seated promptly and had very attentive service in the bar area. Prices were quite reasonable and the quantity of food, drink refills, and overall pace of service was excellent. read more

Wicked drinks were smaller than advertised and didn't come with anything in them. Food was under cooked. Staff were slowed. Worst restaurant in Dickson city. There are so maybe places that are better than here I rather go to Applebees. Genuinely wish I could have my money back. read more

Chilis - Drink - American Near Me - Dickson City, Pennsylvania

Been here 3 times and it was pretty bad each time. This last time was the worst. Bad service, cold food, one meal arrived just as everyone else was finished eating. This was our last attempt...won't be back. read more

We decided to try Chili's last night after doing some shopping. The wait was only 15 minutes. We were shown to our table then it went downhill from there. We overheard another server tell a customer that the AC hasn't worked for a couple of days. It was warm but not unbearable. After 15 minutes our server arrived . We placed our drink order which didn't take too long. I ordered a burger which came out barely warm and my wife ordered a salad which came with the wrong dressing. We had to ask for utensils and napkins. At no time did our server ever return to the table. I hope that management will get the bugs out, it will be a long time before we return. read more

We came to Scranton, Pennsylvania for a wedding of a family friend. We needed a place to eat so we decided to head to Chili's in honor of the Office. We had a large party of 9, and I must say our waiter, Amanda, was very pleasing. Our oldest person was 22 and our youngest was 12 and Amanda was extremely patient. She had great recommendations and handled a hectic party very efficiently. Waiters like these keep chains like Chili's alive and well. The food was great with good sized portions. Overall, an amazing dining experience! read more

Their website advertises weekend all day happy hour at this location but, we were told that happy hour ends at 4:00 PM on Saturday. When questioned about the discrepancy we were told they sometimes have trouble updating their website. I call bullshit, false advertising and bait and switch. Chain restaurant s are the worst. read more

got turned down for a drink cause my waitress thought my ID was fake. i have a vertical ID. why would that be fake? she then offered "yummy drinks!" instead so i stuck with my water. just an overall weird experience. she also gave us chips and salsa without asking, then charged me for it. i will not be back read more

My server anna was amazing, she was very attentive and so sweet. food was great like always, but anna was such an angel.

The fries came out raw the service was horrible and our server rolled her eyes at us my uncle finished his food before my aunt could get hers and her drink wasn't here til we got our food and then they brought out the wrong drink. very busy and loud. read more

Chilis - Chips & Salsa were cold took tan minutes to bring out the queso - American Near Me - Dickson City, Pennsylvania

The day started with me doing the boat kid dance into the restaurant. Trying to aura farm but I stopped after the looks of the service workers in the restaurant. Good service overall. We enjoyed our experience. The waitress was very helpful. Too much sauce on the mozzarella and very little chicken in the crisps. The scenery was very interesting to say the least. There was Spanish news that no one could understand. Put on more sports channels in English. The food was fairly good overall. They gave us more food than we asked for which made me too full. The water was too spicy. I also was briefly talking about the hit show Breaking Bad. I was talking about season 2 and they spoiled the ending. I didn't even watch that part yet. Made my day a whole lot worse. Also, spoiled that Badger got arrested. What a shame. Thank you. Great restaurant. Would recommend. read more

Food quality! And prices! Restaurant was clean staff was very nice Food was not very good ribs were tuff. Rest of the food was just okay definitely not worth the price! read more

You should be able to do call ahead seating on the app. Other than that, it's a good place to eat. Their guacamole is excellent.

10/10 food came out quick it was so good. Yes there's a long wait but the servers were great! read more

Chilis - Chicken Bacon Ranch Quesadillas Cajun Pasta Triple Dipper - American Near Me - Dickson City, Pennsylvania

Our food was very delicious and dessert was amazing! Food came in a timely manner! Great service!

The food was delicious!!! First time there and will definitely go back!!! Servers were really nice!!

The food is insanely good can't wait to go back staff is amazing and treat kids incredibly

The weight was so long that I just wanted to leave so bad because of the light so I'm gonna read the two stars so I love chili. It was really good but it wasn't worth the wait so bye-bye people the service perfect inside the place was super cool amazing so yeah that's my. review. read more

My family and I decided to visit the location for my mom's birthday. We heard it was "the office" themed but I just really can't see the hype because it was not worth the drive. They have the photo ops and that is all. It was like eating at any other fast food place. Our utensils were barely cleaned and it was oddly expensive for items that seemed small. Wasn't worth the almost hour wait to get our food and even getting refills on our drinks. It was kid infested as well. Overall, it was a huge let down. read more

Took over 1 to get appetizer and only received after asked for it. Another hour and had to ask for our burgers and within 10 minutes received but forgot fries. Another 15 minutes received wrong fries. Appetizer was blossom onion and was very good. Burgers were over cooked and dry and missing some of toppings. First and last time at chilis. read more

The food was delicious and our server was very attentive and polite. Our kids enjoyed the Mac and cheese then best.

The service could definitely improve. The waitress we had was uppity and showed no interest in us. She was very slow. It took 10 minutes sitting at the table before she gave us a menu. She got our order wrong. And then when she tried to correct it, she got it wrong again. Then finally she overcharged us so I paid double for something that I did not even get. It was my fault for not noticing that she overcharged us until I got home. I'm very upset. read more

Chili's always provides 5 star service in every way possible. The nostalgia featuring The Office is everywhere and adds a different level of enjoyment to being there. read more

Chilis - Sirloin steak, loaded mashed potatoes and broccoli - American Near Me - Dickson City, Pennsylvania

chicken was not tender. sliders were alright but meat couldve been juicier. mozzarella sticks were good. dessert was good but super pricey read more

Chilis - Peanut Butter Pie made with REESES - American Near Me - Dickson City, Pennsylvania

We had Haley as our waitress. She was the BEST!! She made sure we were taken care of from the second we were seated in her section. She was also very good with our kids who was getting antsy. Made sure to give them things to do / color. She went out of her way for us . And we appreciate everything she did in our short time there read more

Terrible service. Think of hiring more servers.... Waiting 45 minutes to be sat in an empty restaurant while hostesses giggle and play on their phones read more

Went for happy hour like we have been the past few weeks today they told us happy hour is only in the "bar" area not the other half of the restaurant. read more

My family and I went there on April 9th, this was the 3rd day after opening, they already ran out of the southwestern egg rolls. We had to get up and stand get the waiters attention to get drink refills, we had to do the same thing to get napkins. The food was really mediocre. The Texas cheese fries were awful, the cheese on top was was like glue holding all the limp fries together. Bottom line- long wait for food, they are understaffed, the poor waiters and waitresses were running around like crazy with so many people at the restaurant. If you really wanna go for the mediocre food, wait a few more weeks read more