I stayed at the Holiday Inn Express across the street so walked here for dinner. I ate here because I tried to order to-go and at check out the app said the 3-item combo was no longer available. I then switched to a delivery app, ordered the same meal (minus the drink) and watched my bill increase by nearly $8. BEWARE that DoorDash base rates for meals here are higher than menu prices BEFORE they add the extra fees. So, I made the walk and sat near the bar. The facility was a standard Chili's. Seemed like plenty of employees but the service was still slow even with most tables sitting empty. I had the 3 item trio (the one the app said wasn't available). Sausage, brisket quesadillas and ribs. The meals was really good! And, including my drink and the tip the final price was a lot less than DoorDash. read more

I stopped in for my favorite old time burger and fries. Harley was my server and he quickly got my order out and everything tasted great. He is very polite and takes care of his customers. So please tip him well when you go and he takes care of you. , and always tip your waitress, or waiters in cash. read more

Chili's - Old time burger - American Near Me - Cumming, Georgia

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We were so excited to see Chili's still rockin it! The service was world record fast and attentive . The food was just as it always was with the addition of world class IPA's and technological mastery. read more

Chili's - Oldtimer - American Near Me - Cumming, Georgia

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I watched an interview with Chili's CEO about how they've increased sales by improving quality. We just tried to have lunch there . They were not very busy for a 12:30 lunch rush; only about six tables. We stood at the hostess stand for five minutes with no hostess in sight and no acknowledgement from the two waiters we did see, so we left and went to Chipotle. read more

I've been going here forever and it's always been the best service and food but last weekend my friend went here and got food poisoning and I just went last night and also got the worst food poisoning, I might have to unfortunately stop coming to my favorite chilis read more

Usually when my boyfriend and I go to chilis it's an average experience. Service is usually slow and food is mediocre. However this time was awesome! Our server was great, very attentive and friendly. He gave us complimentary chips and salsa to start off the night. I wish I could remember his name. Our food came out fast and was HOT and fresh! Everything was perfect, no complaints. We will be returning to this location! read more

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We had amazing service , chillis is always organized and quick to order ! Meals usually come out quickly which is much appreciated! The chef in this location is excellent! Thanks chillis ! read more

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Food was spectacular I mean it was perfect The fries seasoned so good and the burger was just oh my it was heavenly the drinks are amazing and the service was like 6 minutes long which was fine. The ambience was calm and quick read more

Chili's - Bacon Cheeseburger - American Near Me - Cumming, Georgia

This was the most AMAZING Chili's experience... Cameron was our server and he was AWESOME. Friendly, professional and personable! Food was delicious... service was outstanding... 10-stars! read more

Chili's - Watermelon Wave Marg - American Near Me - Cumming, Georgia

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Food quality issue - we were served a chicken quesadilla with long black hair on top and baked into the meal. Waitress didn't deliver the meal - "delivery staff" did. We waited for the waitress to show up so we can do something - she never did. Stood outside kitchen for a few minutes waiting for someone to appear - a few people looked at me but went back to chatting amongst each other. I had to walk to the front desk and take my hairy quesadilla to them as customers were coming in and ask for someone to help me with my hairy meal. The host looked aghast and said he would get a manager to help. 6 minutes go by and noone ever came over and talked to us. By this time my son and I had finished and my wife didnt have a meal. I go back to the front desk since we still havent seen our waitress and ask for a manager to help us. A few more minutes pass - 10 minutes since we handed our hairy quesadilla to the host, and 5-6 minutes since it was served to us so 15 mins so far. Manager Jason walks up and said "I heard you wanted to speak to me, what can I do for you." - spoke in a rude way. We said we were the people who handed in the hairy meal, did he not get told? "I am aware, another meal is being made, what can I do for you." - like its a freaking inconvenience. We explain everyone else is done, my wife doesnt want to eat a potentially less hairy quesadilla and to just take it off our meal. "We were going to do that anyway." - again, rude as can be. He left. 5 minutes passed we still dont know if the bill is right yet or not - waitress finally shows back up and says that our bill should be taken care of. We look - they removed the hairy quesadilla. Fine, whatever, I paid and left. I've never had such a poor experience at a restaurant, not alone, not in corporate, not with my family - like it was an inconvenience that we sent back an actual hairy meal with long black frizzy hair. The business wasnt busy. There were plenty of empty tables - just no servers, waitresses, waiters, noone around - they were just sitting in kitchen talking. I legitimately dont know what this chilis is doing or if their franchise owner knows anything about this. Someone should tell them. read more

Usually get their burgers which are usually awesome Decided to try the Chipotle bowl Ugh dry, mostly rice for almost 18 bucks Will not order again read more

Chili's - Chipotle Bow Ugh not worth it 3 slices of avocado the rest all cheap rice with corn Not worth 17 bucks - American Near Me - Cumming, Georgia

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I ordered takeout of the Santa Fe burger with a black bean patty and it was delicious. Btw the Santa Fe spicy sauce is actually spicy. The burger was overall filling and the fries were seasoned well, only downside is that they were freezing cold. I wish there was lettuce or some kind of leafy green in the burger, but other than that it was pretty flavorful and a good size for what it costs. read more

Chili's - Santa Fe Salad - American Near Me - Cumming, Georgia

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The waiter intimidated me because i didn't tip 25%, just 10%, do they really think that intimidating people is the way to get more business????? I am not coming back here, one of the waiters hit my wife on the head and he didn't even apologize chilies cumming Georgia I was telling my kids that use to visit that restaurant for 20 years but no more read more

Over all great caring staff such a cool place to eat .You can relax with the family & friends even the kids are welcome in.

I have visited the location multiple times and this will be my last. During this visit, I sat at the bar. The bartender immediately greeted and offered a drink and before walking away they gave me a menu. This was the last time the bartender interacted with me. They disappeared from the bar for long periods of time. When they did appear they would talk to their locals and take their orders and then disappear. During one of these trips the bartender watched videos on their phone while appearing to be busy. When I sat down there were dirty dishes and empty glasses from prior customers scattered around the bar. The bartender left them and never cleaned them up. I had a similar experience during my prior visit and hesitated to come back to this location. I made a bad decision and stopped anyway. I hope that management reacts and works on their culture. read more

The service, food and ambiance are always terrific. Tiffany is exceptional. Why is the world would chilli's take chilli off the menu, remove the street corn and take away the dry rub on ribs. They are all must haves for me. The dry rub is a critical option for diabetics. It is sweet, but not as sweet as the sauce. read more

tenders were very cold and all crust and breading almost no meat. Also got boneless wings instead of bone in when specifically asked boneless. Also never get my ranch i asked for twice. read more

Went later, and being aware of industry with experience, food is not optimum. Haven't been to chain in years, and significant change, menu the main one. Service was good overall...wasn't busy, appeared locals present receiving service. Ribs/corn/mac&cheese overdone, mac not loaded as ordered.... crispers great, didn't catch brisket quesadillas has bbq which made it too sweet.... Corrected what I mentioned. Did like dry rub approach on ribs with sauce on side...not overly impressed with Nashville sauce, has oily base, bbq sweet is sweet. Will return for specials, environment good for later hours if not full meal dining. read more

Placed an online order and didn't get any of my food. This place is terrible do not do online orders you will not get what you are paying for. read more

Went out to lunch with a friend today. The food was great! The service was great! Always a good place to catch up and have some drinks!

Apologize for not more pics! It was pretty busy there and I didn't want to get a ton of people that might not want their photos taken. We came here for a friend's birthday. I literally have not been to a Chili's in years. I will say the service was great. We started with an appetizer sampler that had these spring rolls, and they tasted pretty good. They had chicken and cheese in them and I really like the sauce it came with. The chicken chipotle bowl was okay. It didn't have that much chipotle flavor if you're looking for that. I will say there is a decent amount of chicken in it with some Mexican rice, a lot of greens and cheese. Nothing special but definitely filled me up. The price was also pretty good. I feel like a lot of restaurants are so crazy these days with inflation, but this place was pretty reasonable. They came in saying happy birthday to her friend and gave them a free sundae. They serve up your basic American fare, with variety from meats to veggie dishes to tons of appetizer options and desserts. They also have a full bar and serve a pretty large size margarita. It's definitely more of a bar type casual restaurant but as far as I remember, pretty consistent. This experience was no different. read more

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Love our neighborhood chilis. Always good and comes with great service and atmosphere.

Ordered the 3for me. Old Timer cheeseburger was the best I have ever eaten. Real French fries. Chips and salasa. Excellent food. Waitress was average. Definitely will go back. read more

super nice food very nice place, and really good service! loves the vibes of it. loved it

Clean, friendly atmosphere, great service, excellent value for a quick lunch! i've been a Chili's customer for over 30 years!

Used to be great- today I waited 15 minutes before being asked what I would like- after another 30 mins I got my appetizer and declined anything else because the wait was too long- I went home in five hours later I was sick as a dog read more

What a mess! From foul language, to lights going out briefly, to having a tray of dirty plates being dropped by our feet, today had to be an off day. It was just NUTS. The host greeted us right away and asked if we wanted to sit in the dining room or bar. My son and I opted for the dining area. We were conveniently seated by the kitchen. Cause what 8 year old doesn't love hearing the kitchen shenanigans?! People watch your mouth! This is a business strictly run on customer service! My son (and me) hearing f bombs, etc is unacceptable. We started with ordering our drinks. Our server appeared overwhelmed and had to come back by to verify our drinks. That's fine, I'd rather her verify than bring the wrong thing. She was polite but just seemed so frantic. Actually, everyone seemed frantic. After receiving our drinks we were greeted by a new server. He took our order; kid slider burgers with fries and chicken tacos no avocado. He was polite and got our order correct. Our food arrived in a reasonable timeframe. The presentation was lacking and looked messy. However it tasted fine. We waited longer than expected for drink refills. The chips are not as I remember them, thin and crispy cantina style. We were never offered more salsa. We had to ask. All in all, it was ok. But I expect better service. The game is now $1.99. What happened to 99 cents?! read more

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Terrible!!!! Ordered chicken fajitas and the chicken was COLD. The rice was also cold. And service was non-existent. We never saw the server after she took the order, no service whatsoever. She was sitting in a booth looking out the window and playing with her phone. DO NOT go to this Chilis. read more

We visited for lunch today. I ordered the brisket burger, my friend ordered the bacon rancher and the awesome blossom onion appetizer. Thay onion thing DEFINITIVELY did not warrant the nearly $8.00 price tag. The onions were so tough it pulled out of the breading and they were very hard to chew. My brisket burger had a good flavor, very lean hamburger but the brisket was dried out, hard and stringy. My girlfriend loved her burger and could only eat half. It was enormous. We'll be back, now that I know what NOT to order. Service was great and on point. read more

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First time at this location and the service was impeccable. I ordered my family meal on line and used curbside pick up. I was calling when I parked but a staff member came out to me and asked my name. My order was ready and correct. Great idea for eating at home after work. read more

Chili's - American Near Me - Cumming, Georgia

We went there yesterday evening, and my whole family got sick. The chips were so oily and has a wierd taste. we ordered veggie fajitas and the bean strips were so oily like floating in oil. We go to restaurents very frequently and this is the first time we thought why we ate in this place. Would never ever go to this place. read more

Surprisingly good food. I tried the fajitas, something I haven't ordered for maybe 15 years. It was full of flavor and the shrimp was not overcooked. The ribs weren't bad. Juicy and done though the sauce could use some perking up. Service was a bit slow, but given the current labor shortages everywhere, i give them a pass on that. I normally discount restaurants like this as relics of a different time, but overall, good stuff. I would come back. read more

Usually we go to Alpharetta Chillis which is really good and we keep going there. For a change we chose this Chillis for dinner. We found this specific restaurant to be very racist the way they behaved. Ambience wise it's not a great as well. Pretty old building and not maintained well. We never coming to this Chiilis again even by mistake. People who want to feel racism at peak do visit, for others find some other Chillis to dine. I recommend Alpharetta one. Again it's your preference. read more

The fact that your only option is a hand burger for $10.99 and only appetizer is chips n salsa which was already something they gave you already is ridiculous to say they giving you a deal. I have stopped eating at chillis for a long time. I came in to see about the deal and was very upset at my options and the fact that they even pushed this out like it's a deal. You have to pay much more for other options than a burger or chicken sandwich. And they are not much better. It's not worth the money. They had the 2-1 drink special and stopped that too. That's what they were known for not no more. Now it's bad choices, high price for nothing, food not that good, and you just get less. I will never eat at chillis again. read more

I haven't been to Chili's in a while, but I was really wanting to have some shrimp tacos and a golden Cadillac. I walked into the store and there was no one there to see you. There was one waitress in the entire restaurant. I asked her where I could sit and she said well you you can sit in the bar there's someone there, so I sat in the bar no one there, and then I looked inside of the kitchen to see if somebody could help me, and the only waitress for the bar was talking to the cook three people had seen in the cells in the bar area, they didn't bring chips and they didn't have shrimp tacos anymore. I ordered a golden Cadillac. They didn't know how to make it and they brought my margarita in a water glass when they brought the chips after I asked for them, they were so greasy they fell apart when you dip them, the only person that was attentive was the bartender, who came in later I would not recommend this place the service was terrible. The food was terrible and they don't know how to make drinks. read more

Wife and I eat here quite often. Tonight terrible. Everything from waiting on the food. Once we got the food. My Wife meal was cold. Workers goofing off. Loud as hell some of the employees got off there shift that sat in the booth behind us and some more sat at the bar all congregated in this one area. Bunch of kids.I was appalled and did not and could not enjoy my food. Adding this factor in my decision not coming back to this location. Manager I assume brought our food out to us. Did not like the way he brought it to us. He came out walked between his employees and friends that was all congregated at the exit by the kitchen area. And when We explain that my Wife was cold and has been sitting for sometime. This manager guy leaned over the booth next to my Wife like he was some playboy. My Wife said that made her feel uncomfortable and was very unprofessional. read more

Love this location. There is always a seat available and no wait. They are very nice and accurate with their orders. Even during Covid and staff shortages they have been consistently open and no signs on the door that due to staffing they will have 45 minute waits like some other Chili's. read more

The food was decent. The waiter smelled of cigarette smoke. Five people at a rectangle six-top and would have preferred a round table. Non-existent. read more

Chili's is our place for take out. Great service for take out. Friendly and fast server. Give them a call and they will have it ready, just pull your car into the reserved parking space, and they bring the food to you. My sons absolute favorite place for ribs! My review is based on take out service only. read more

I like Chili's, but this location is always hit or miss when it comes to service. I have experienced the good, the bad, and the ugly here. My last visit was four kids and me. We were told fifteen minutes for a table, and handed a vibrator (not the kind on late night shopping channel). I went to wash my hands and saw two empty tables in the center. Upon my return I asked if we could sit at any of these two open tables, the red headed hostess told me that she did not want to "kill" the kitchen. Questions: 1. Why are we the only party waiting? 2. Why fifteen minutes? 3. Why am I holding this vibrator? So I am i really to believe that a party of five could potentially kill the kitchen crew? This place has had a lot of money dumped in to remodel it, too bad they kept the same employees. "Manson, party of five, your table is ready" (Scary music playing, demonic laughter...buwahahahah) read more