Brooke was our server last night. She was wonderful. She took great care of us. The restaurant was slammed busy (Friday night and a game night) and so we had to wait for our burgers. Brooke told the manager, Sarah, that we'd been waiting a while for our meal. Sarah brought our burgers and comped one of our burger meals. WE LOVE eating at Chili's in Champaign and probably eat there once a week or every 10 days. This was the first time we've ever had a delay with our meal and we will be coming back. It's not their fault that someone called in a to-go order for 30 burger and a bunch of other meals. We're retired so we were just fine sitting and visiting while we waited. Thanks, Brooke and Sarah! You Two are ROCK STARS!!! read more

Stopped by for lunch today as I have many other times and it was underwhelming to say the least, had old timers burger and fries and it was DRY and lacked seasoning I would have stopped the waiter but they were not available until it was time for the check, needless to say next time I will probably go somewhere else. read more

The place smells like a dirty mop or A/C unit is full of mold. Mentioned it to the manager and said she couldn't smell anything, of course. We can't believe people still eat there? read more

Great job and great service .......... Is yummy love this place amazing people is nice .......... read more

Chili's - American Near Me - Champaign, Illinois

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Been coming here for a few years now with my college aged kids. Consistently has been great for the drinks, food and service. Naturally it can get quite busy during dinner times. The Ziosk tablets are great and easy to use. Family friendly as always. Clean tables and bathrooms. read more

Asked for a specific drink without something and was told they couldn't do that. The waiter said it in a very rude way as well. Also leaned over our food which is disgusting and rude. We sat there waiting to pay because he couldn't figure out which pay tablet was ours. read more

Everything! We love dining at Chili's! The wait was short, the food was wonderful and the waitstaff is The BEST!!!

Very busy but quick wait time. Fast and great service. Highly recommend. We will go back when we are in town again. Good was fresh and served quickly. read more

So when you order a rare burger and it comes out burnt. I have issues with this on so many levels. One. Why? Two when you have runners do they even know what you ordered? Three I left the burger upside down on my plate and the waitress didn't even ask why I didn't eat it. Plus the hostess never said welcome. It makes me want to never try this place again. I love Chili's but I won't be here again. read more

Chili's - Oldtimer w/Cheese* so burnt I can hardly cut the burger. So glad I ordered it rare. - American Near Me - Champaign, Illinois

This Chili's set the standards for what I feel Chili's brings to the table comfy atmosphere friendly faces and good food, everything I ordered came out good I feel like it was brought to me as soon as it was ready everything was hot so no complaints there my only problem I have and this has happened twice my queso has been taken when my food arrives when I'm not done eating it a small problem. read more

I did order for pick up, it was really good, some lady hit my car and ran in the parking lot but good

Once arriving with a party of 8, we were seated within 10 minutes on a Saturday evening without a reservation. The service was quick and friendly. The good was timely and delicious. read more

Let's start this by saying, I used to love chillis, local to me closed down. So when we seen this one with a biggg Togo I was like it has to be good! Champaign lacks hospitality in general from what I've experienced. Our server tonight, nice gal. Her fam came in right after we were sat, her attention quickly was focused on them. Asking us how our food was right after it was set down and not asked again. The rice was beyond its point of servable. Hard and underdone, but stall and sitting for a bit. They don't trim asparagus, bout choked on the strings from it. The bathrooms were disgusting. Overall probably wouldn't visit this location based on service and bathroom cleanliness. If the bathroom isn't kept, what makes people think a kitchen is!? read more

Chili's - Asparagus ends that should have been chopped off. - American Near Me - Champaign, Illinois

I haven't been to Chilis in over two years because my last experience was not so great. However, the quality of the food has improved greatly. I genuinely enjoyed my meal and am looking forward to going back soon. The parking lot was FULL, but we were still seated within 20-30 mins. Our server never let our drink get empty. Overall, I was very pleased with my experience. read more

Their burgers are so juicy and their fries are always fresh! The servers always have a smile and it's just a very relaxed environment. Highly recommend! read more

I ordered a Lunch Combo with 2 choices: sausages & half ribs. For the dessert, I had the chocolate molten cake, and it was great! The check out process was also quick and eco-friendly. read more

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I had a cinnamon roll and it was good food. I loved it. I never had that service before but I'm asking for 15 people to come see you to response. I loved your service. read more

Chilies in Champaign Il. Took Dh and I out to lunch with a gift card we had. Wanted to like it at Chili's and did like what I had but why does the entire menu (practically) have to be Tex-Mex? Husband had steak, mashed potatoes and steamed broccoli. Steak fine as ordered and tender I had a house salad as they did not have a chicken tender salad which I would ave preferred. Portions were adequate. Service was very nice just enough attention with out hovering. Typical traditional Chilies decor of course. For stars for not including move entrée salad choices. read more

Well I chose Chili's today. The server was nice. A guy don't know his name but everything was cool. I ordered the ribeye with broccoli and asparagus and a side salad. There wasn't any I was thinking of adding a full order of the grilled shrimp. The salad came and it was old. 2 sides of ranch. Wilted un appetizing, wasn't going to waste my time, on old lettuce. Saw a manager doing table checks, went to the host stand looked around and walked back to the kitchen. Doesn't seem to engaged. No one has come to check on me or my salad. Server went by my table looked didn't say anything. Brought me another ice tea. Still didn't ask me about my salad. Steak came my fork was dirty, I sat there while the manager was talking to another table making plans. He finally came over. I have him the wilted salad. Asked for a clean fork. I told him I would have ordered the shrimp if I was offered. My food was Luke warm after waiting for new silverware. The steak has good flavor, broccoli was well seasoned as well as the asparagus. As I cut further into the steak it was over cooked. My honest review of Chili's is it is typical chain fair. Food was ok. Certainly could have been better, there was no WOW factor. For service, it was sub par, the server whose name I never got, was more attentive to other tables. His check back needs work. His upselling needs a lot of work. The manager ran away when I said I do not want my meal discounted and never came back The lunch experience was less than mediocre. I haven't been to Chili's in over a year, because of the service. I did give the server some advise about checking back and upselling. Based on this experience I probably won't be back to Chili's in a while. read more

Chili's - Wilted iceberg salad - American Near Me - Champaign, Illinois

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I enjoy the food, the waitresses are very nice and quick every time I'm there. The host's could be a little nicer I'm not a huge fan of the two woman's attitudes who have been there the last few time I've gone.. read more

Solid BBQ Brisket Burger it was pretty good. Might not be the biggest place but it's very cozy. And my server i think her name was Chloe was really kind and welcoming i hope she's doing better. 8/10 read more

Got sat fairly quickly,was greeted in a nice timely manner, although that's the last i saw of my server until almost a hour later. i'm solo dining and was missing the sides to my dish, my server made frequent eye contact with me but never approached me. even seeing i never touched anything on the table besides my drink. then once he did come back he asked if i needed a box...restaurant is also really cold, and they served me a bunch of overly salted broken chips read more

We're in town for a work trip. Came on a Wednesday evening. Got two chicken crisper dinners, two burgers, and a kids meal. We got guacamole - which tasted weird upon arrival. However, they took it back immediately and send queso out in its place. All food was delicious. Waitress and other staff was amazing. If our waitress was busy with another table, there was a young gentleman with braids that was busting his tail to pick up everyone else's slack! We would come back to this location in a heartbeat! read more

We met there for my grandson's birthday dinner. The food was great and the service was top notch.

Absolutely horrible services. Went in to have a few cocktails. We sat there for at least 5 minutes if not longer. Bartender finally came over and said I'll be right back. Then after a while he came back with silverware and menus. We said we just wanted to have a couple of drinks. He gave us a strange look and asked what we wanted to drink. We told him what we wanted and he turned around walked away and said I'll be right back, and started making some other drinks for other people. While we were sitting there waiting for someone to wait on us a bartender continued to wash dishes while we sat there waiting and waiting and waiting for somebody to get our order. We finally just got up and left. And as we were getting ready to leave I heard him say to another customer I'll be right with you!! Yeah ! Right! All we wanted was 4 tap beers and it was WAY too much trouble for him. So we went to longhorn steakhouse where the bartender is so friendly and waited on us right away won't be going back to that chilis!!! read more

Tasted even better coming back up!!!!!!! Loved whoever was on aux blasting Katy Perry and Maroon 5. Added to the feverdream-esque ambiance

Great service, Good Food, always problems with staffing, But Good Excerpience ! Ms Amanda our waitress was Super Friendly and on the Ball !

Good atmosphere at this CHAMPAIGN location. Good service as well. The food was hot and fairly quick also!

This is a pretty decent Chili's. The food at all Chili's locations are the same so you know what you're getting going into this. We came around 2pm with a large party of 7. I was happy to find that we didn't have to wait at all to be seated. I had the chips and salsa for an appetizer and the Buffalo Ranch Chicken Sandwich for my appetizer. All the food I had was good. Service was also prompt. Our waiter checked on us often and was quick with refills. I would come back to this location if I was wanting Chili's again in the future. read more

Chili's - American Near Me - Champaign, Illinois

First, I would like to disclose that I frequent chili's almost 5x's per month. Tonight, my family entered and was placed on a waiting list of approximately 20 minutes, which was understandable. As I seen over 5 empty tables scattered about (NOT due to COVID), was told that those tables were occupied. I witnessed a party come in, without a wait, get seated with disregard to me and my daughter awaiting a table. I asked to speak with the manager, as the host still showed no regard to the issue at all. I am disappointed read more

I was really excited to come devour some Honey-Chipotle Chicken Crispers and Mango-Habanero Chicken Crispers, however they're not very crispy ‍‍‍‍‍‍‍‍ kinda cold and rubbery. don't order these uncrispy tenders unless you want to be disappointed read more

A trustable place that has a lot of variety. Food is mediocre and their menu makes it difficulty to eat healthy or even not eat unhealthy

Showed up at 6 PM on a Friday night with eight people. Were immediately seated and greeted by our friendly waiter, Kevin!! He was extremely quick to the table and very friendly. Got all of our orders correct and out efficiently without even writing anything down. Delicious food. Give this man a raise!!!! read more

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Servers were very friendly and the food was great! Good portions too. Absolutely get the chocolate molten cake!! read more

Chili's - Molten Chocolate Cake - American Near Me - Champaign, Illinois

Manager Ryan is the best!!! I live closer to Bourbonnais, IL wish there was one there!!!

Restaurant review Lunch combo time 6-7-8, quite inexpensive but I can't say that I was particularly enthralled by the food. I was shocked to see people take a few bites of their food and just leave it. It must have been that bad I guess. I ended up with the loaded baked potato soup that was somehow cold... Bacon Avocado Chicken Sandwich followed which I was shocked to see that it was half size for the lunch special. Very thinly cut avocado. All and all this was a below par meal. On top of that our server was not all too friendly trying to upsell drinks which we did not want. She came twice once to drop the food off and once again to bring us the bill. Pro: lunch combo for cheap Cons: below average food, I had cold soup... Hidden gem: Dinner promo 2 for 20 deal Sign up for email alert to deals and coupons, birthday free dessert read more

Sooooo I ordered take out. It took them 30 minutes to bring me Cold Buffalo chicken. Mashed potatoes that might as well have been mashed onions with all the little green pieces covering the top like the grass of a sod house. I also ordered the molten lava cake. Well there was no molten to my lava, it was frozen. Only good thing that came out of this is I don't have to worry about my boyfriend aggravating me for sex tonight since my breath reeks of onions. Thanks Chili's. read more

Horrible Service the waitress just came and set all of over drinks on the table and then ran away. We then proceeded to wait a hour for our food and it came out cold and tasted horrible. Worst service I have had in a long time. SHITTY PLACE! read more

Good stuff! Consistently good food and service - good drinks - good specials - fresh guacamole chips and salsa. The presidente margarita is delicious. Seat yourself in the bar area without waiting. read more

I've been going to Chili's for many years and then the last year it went downhill terribly. Today at the end of my meal I found a big black hair in my food. When I complain to the waitress she laughs and says oh you got extra. I thought that was very unprofessional. When I complained they only deducted six dollars from my mail which should've been free because I sure didn't order it with hair. So between my experience in the comment the waitress made I will never be back. Really would like to give it zero stars read more