I was very hesitant to go here because of the Low yelp rating. I was pleasantly surprised.. we were seated right away. Server came right up to us. Our drinks were tasty and cold. My husband had a hamburger cooked perfectly. I had a grilled chicken sandwich. It was awesome. Both servings were very hardy. Amy, our server was very friendly, and we enjoyed chatting with her, even visited with the manager for a little bit. There were plenty of servers in the restaurant. Everybody seemed very happy.. I highly recommend this restaurant. I do not know why it has such a low rating on yelp, but it does have a 4.0 rating on Google. read more

Best Chili's I've been to. Awesome service, don't believe any negative reviews. Food is what you want from Chili's, good and fresh. Ice cold fresh drafts and Margaritas, what else could ya want? read more

Came here for lunch with my dad and Florida family and we received top notch service. The waitress ironically was named Tiffany as well and she was fantastic! We were a party of 10 and she did not mess up any of the orders. As a matter of a fact, we got a free extras and she was very attentive in checking in several times to see if we needed anything else. The food itself was good too, nothing 5 star of course but way better than Applebees and that was the quality of food I expected. Majority of us ordered a burger while others ordered a chunky chicken sandwich and it all tasted super fresh. The chicken enchilada soup is also my new go-to. I'd definitely visit this location again if I'm in town. read more

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I used the mobile app for my order. When I got my food home, it was missing some items and a lot of my menu items were cold, so I called. The agent that answered asked me to hold and she would get a manager. and she hung up. I called right back, she apologized and said that she would transfer me to the manager. I waited for over five minutes, and three different times an automated message came on and asked me if I still want to remain holding. After five minutes, it rang and then hung up on me. I called back a third time. The agent answered and said the managers told her that they did not have time to take my call and they would get back with me later or that I should call back in a couple hours. Now I felt like a second rate customer because they had my money And didn't need to deal with me anymore. read more

It's a hit or miss as all chain restaurants are but if they were on point with their ribs more often than not I'd definitely give them more stars read more

Driving down from The Villages to the big fleamarket at Auburndale we noticed very few restaurants, so after shopping we stopped here before the long ride back. My chicken avocado sandwich was cooked right on the Button, both chicken and bacon, and it was relatively cheap. The drinks were 2 for 1. So in terms of value it was a deal. Our server was great, didn't notice his name on the digital checkout device. He was pleasant and had good timing. One guy that was initially at the reception desk ran over to sweep something rather aggressively while muttering, and seemed to have an issue with a fellow employee that perhaps he should have discussed with her off stage. Anyway, this experience merits a 4 star, I was surprised to see a Yelp 2 star average when I checked in, certainly did not deserve that when we were there. read more

Chili's - Avocado chicken sandwich foreground. - Tex-Mex Near Me - Auburndale, Florida

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We' started eating at Chili's here in Auburndale this year. So perhaps it wasn't a great place to start but they must have certainly turned it around by 2025! Clean, fast and courteous wait staff, food is very good. So what more could you want? We have taken visiting friends and family there also and they've been very happy with the choice we made for dinner. read more

We've been to this Chilis multiple times. Sadly with each visit, the service and food quality just keeps going down. I took my two sons there on 3/8/25 mostly due to us having a gift card. Once sat, it took nearly 20 min for someone to greet the table. The food took an additional 45 minutes once ordered. My kids pasta was ice cold, and my burger was overcooked. Lunch had taken so long at this point, I didn't feel the need to ask for anything to be redone. Instead I just informed the server and was then told, "yeah our kitchen sucks today not much more I can do". Since the payment machine on the table was broken, I gave our gift card to the service for payment. She then came back to say that nothing is on the card and it's not going through. I paid by credit card, but also checked the card number on the website...... sure enough...... it had the full balance on it AND was active. Sadly, I don't think we'll be back to this location. read more

This chilis is always crazy busy, never had any issues here. Not sure why it's got 2 stars, seems like the people that actually eat here disagree. read more

By far the worst Chilies I've ever been to. Been here four times and this will be the last. Ordered online and they ask for a tip so I leave an 18% tip for the to go order. Prepaid. I get there and check in at the correct time and wait 30 minutes before walking in to have them give me three boxes order I placed. I've already been there a long time so I leave only to get home and find out they completely omitted a burger. There was a box but no burger. One of the other burgers was missing half the ingredients. And was overcooked. Boy they really know how to screw up an order. They've messed up orders previously but never a whole burger. I would strongly advise against this place. read more

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I asked for pepper three times and still no pepper. service was slow.didnt clock in before Serving us.

Chenise was our bartender and she was awesome we will definitely go back to see her. Very friendly and helpful

Our server Ryan was amazing! Communication was outstanding and not only answered our questions regarding dietary restrictions but also provided modified menu options and let us know how to order it next time we come in. Keep up the great work Ryan, we hope to see you next time! read more

Went here tonight 3/21/25 service was amazing, food was amazing, and the ambiance was peaceful and not too packed it took only a little bit to be seated but all around good time. read more

I am going to get right to it on this one as it is a chain restaurant. -Before arrival- I downloaded the app to see how that would help my experience. Over all it's worth the DL. Joined the line from the app time was 11-21 min. App Bonus Alert: A couple came in behind us and they were told 30-35 min. Joining from the app is a great idea. They walked out and made it known they were going to Beef O Brady's. Maybe I'll try them sometime, never been. -Arrival- Check in was friendly and easy. We waited about 13 min. Got seated and waitress arrived within 2-3 minutes. -Food experience- The food was great for me and OK for my wife, yes a night without the kids! We did the 2 for 25$ for food and 2 for 1 margaritas @ 6.59 what a deal. They we're not watered down, surprisingly. They are a bit smaller than a normal marg, but it might have been the glass style used. It differed from the norm, stem with a large top, but either way it was a great night out for cheap. The drinks also came out very fast. The food deal: 2 for 25$ is 1 appetizer, 2 full entrees and 1 desert. Nice on the entree as usually you get a half portion like the 3 for 10$ deal Chili's also promotes. -The appetizer- We got the Texas cheese fries - These were awesome, so awesome I forgot to take a picture so I will describe. Fries, of course, loaded with cheese, bacon, jalapeño and a thin ranch sauce on the side for dipping. Probably salad dressing. We demolished it and not just b/c we were hungry as we also had chips and dip before this arrived. App bonus Alert: If you have the app you can get chips and salsa or a non alcoholic beverage for free. Just another way to save, especially if the kids or other family/friends are with you. -The Entrees- Just bacon burger was more than just bacon. It also had cheddar cheese, lettuce, pickles, tomato, red onion, a garlic aioli sauce and 4 slices of bacon, not just 2 as most places give....OMG it was very good and juicy as sin, just like you would want and expect from a Burger, well done to this cook! The margarita chicken is why I am giving 4 stars instead of 5. The chicken was very dry as well as the tasting like microwaved, beans and rice. They did not taste like they were freshly cooked. The tomatoes were the only fresh taste on this plate! My wife fought through and ate what she could from it rather than sending it back and waiting for a new dish, that most likely would have not been any different, what a champ! The server was ok, but she was new so I do have understanding for that as I worked in restaurants for 15 years so I can understand learning the ropes at a new place. All in all if your looking for a quick bite of some burgers and there are no specialty burger spots, this place will hit the spot as long as you DL their app. Thanks for reading hope it helps in your food adventure read more

Chili's - Just Bacon burger - Tex-Mex Near Me - Auburndale, Florida

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Unreal waitress. Slow as molasses. which we could deal with except for the attitude when we tried to get our bill. it literally took 18 minutes to pay the bill. She claimed it was because she was too busy in and the manager told us she's too busy. so somehow that became our problem. and from what I saw she was not too busy. She fiddled with the TV for over 10 of those 18 minutes trying to figure out three different remote controls. Other than the waitress, the food was good, the place was clean, and the drinks were good read more

So I live 20 minutes away from chili's I always oder my food while on my way there. So my burger bites was suppose to have lettuce and dice tomatoes and Mt fires were Simi burnt maybe I need to give my money to someone else Yours Phire read more

Chili's - My food fries Simi burnt burger was made wrong - Tex-Mex Near Me - Auburndale, Florida

Our last (and final) visit to Chili's was the ultimate bad experience in restaurant dining. I took my wife there for her birthday and I found out that Chili's has a very strange approach to their wait staff. I asked, what I thought was our waitress, why our order was taking so long to get to our table and she told me that she couldn't help me because all she did was to take our order and serve our drinks. WTF? Why leave a tip? We could have gotten better service at a McDonald's. Chili's is in our dustbin of history. read more

Shaneese is a great bartender! The 2nd time I went in she asked if I wanted my usual and actually knew what I drank!

My family and I got chili's to go the other night. My husband ordered the bbq bacon burger which was good as usual. It is delicious and huge but if you are not a fan of a messy, juicy burger I would not recommend. I order the 6oz sirloin with a Caesar salad and corn. I order my steak medium rare and the thing was cooked well well done! I hate my steaks like this, it was chewy and way over cooked. The chips and salsa were good. The chips were very oily and not real crisp but the salsa was delicious per usual. I didn't get pics of everything because it was late and we were starving but I had to get a pic of the steak! Needless to say, I will not be ordering the steak to go, will just stick to the burgers. read more

Chili's - My medium rare steak that was cooked well done - Tex-Mex Near Me - Auburndale, Florida

Hello fellow Yelpers! Here we go again with another quality review which I hope helps your decision if you're ever in the Auburndale, FL area. Let me paint this picture. We have a large 16 party table on an early Sunday afternoon. Everyone's is hungry and the adults are ready for the 2-for-1 frozen margarita special. However, we were told they "ran out" of frozen marg...what??!! That's when our suspicions were proven right, they're not truly frozen - must be pre-made mixers...not cool. We ordered margs on the rocks which were more rocks than margs. We then ordered another round and asked for less ice...guess what, we got less ice and the same amount of marg (pic included) Waitress told us the bartender is stingy... When our orders came, most seemed like we ordered from the kids menu. First and last...hope this helps. read more

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if I could give no stars I would! I made a reservation 2 hours prior and upon arrival the hostess said they gave my table away to a bigger party. then proceeded to sit my family with 5 kids at a high top table with out a high chair which I requested. The worst experience I've ever had at chilis and will never be returning to this one for sure! read more

I'm not much of a fan of the big chain restaurants. I can't even tell you the last time I went to a Friday's, Applebee's, or Red Lobster, but I like Chili's. I like the margaritas, the chips and salsa, and the enchilada soup. These are the only things I order, but they all make me very happy. I like to come and sit in the bar because margaritas are always 2 for 1 in the bar and you always get free chips and salsa in the bar and chips and salsa are one of my greatest vices in life. I never know when to stop. I'm very into soup. I love a good soup and Chili's Chicken Enchilada Soup is one of my favorite soups anywhere. I order it every time I go to Chili's. If you've never had it, you should try it. It is creamy, and cheesey with just a little bit of spice. They sprinkle tortilla strips and cheese on top. If you are still hungry for dessert might I recommend the skillet cookie. read more

My mom, stepdad and I always get excellent service here. We try to get the server Adrian whenever we can. She is amazing. read more

Chili's - The front of chillis in Auburndale Florida - Tex-Mex Near Me - Auburndale, Florida

The blonde greeter/hostess on Friday night was incredibly rude. I have a 3 year old and she expected us to sit at a high top. I told the hostess it's dangerous to sit a toddler at a high top and asked if we could have a regular booth or table. Her rude response was, "You'll be waiting a very long time." I said how long? She said go ahead and sit there. I said no it's unsafe for my child. Her response was, "It's your choice." I said, "it's s liability for your company to have a toddler sit high up." She says it's not a liability for her. I said you work here don't you? She said very rudely, it's your choice again. read more

Every year that we come down to this area, this is one of the places that we stop to eat at. It's close, convenient, and the service is pretty good. We usually go in with s large group but this time it was just me and my mother, hungry after a day at a local event. We sat at a booth in the bar area. Like Applebee's, they also have the table kiosks BUT you can only reorder drinks or order dessert from it. Games can also be played on them for a fee. You can pay from this device and it will print out a receipt too. We didn't use it this time. We wanted the tableside guacamole where they mix the guacamole in front of you but our waitress said they were out so we got the regular order of guac. The chips that came with the chips and salsa were weak. The chips were thin so they broke when scooping and some were greasy. The salsa was very watery. The guac was just ok. I ordered a simple Grilled Chicken Salad which was perfect and my mother got a Southwestern Trio consisting of a chicken quesadilla, chicken soft taco, and chicken enchilada. She said the enchilada was good but the soft taco was a disappointment. It just didn't have enough cheese for her. The quesadilla had shredded chicken and she wasn't a fan of that. We'd come back next year as we don't go to Chili's that often. read more

Chili's - Southwestern trio - Tex-Mex Near Me - Auburndale, Florida

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I've been to Chilis locations all over the country and I have to say that my experience tonight was one of the best. We sat at the bar at 6:00pm. The bartenders were clearly swamped but they dug themselves out with a positive attitude. Kelly was our bartender and she was awesome. She was friendly and attentive even though the bar and service bar was very busy. We enjoyed our drinks and food and service. Ask for Kelly the bartender!!! read more

Excellent service from Anna, friendly and fast. Unfortunately the food was not delicious. We ordered 3 burgers--used to say Chili's had the best anywhere. They do not custom do your burger, they say "pink" or "gray" for the interior. We all said "pink" but we all got gray well done burgers with seared crunchy outside (to us, "burnt"). Very dry. We drowned in ketchup. The corn cob side dish looks great but I think they boil rather than grill. It was a soggy ear and not appetizing. Three burgers with a side (and water) equals $33 plus tip. We sat on the bar side where chips and salsa used to be complimentary. We were not offered any. They seem to have solved the service issue but lost on taste. What a shame. read more

Chili's - Looks great but corn soggy and burger overcooked. - Tex-Mex Near Me - Auburndale, Florida

My family and I have been coming here since this location first opened up. Most recently, my parents have started coming here regularly after church on Sundays and I tagged along. The waitress they always sit with was wonderful, attentive and had great recall. She gave great recommendations and everything came out perfectly. You can't go wrong with much on the menu, but my one recommendation would be if you order anything that includes grilled chicken to ask for it to be well done. They throw it on the grill which gives it a nice char. read more

Chili's - Tex-Mex Near Me - Auburndale, Florida

This place needs a good cleaning. The booth we were seated at had significant visible grease spots all over the back of the booth and the salt shaker was just gross. We were seated quickly, served drinks quickly, and the entrees of chicken fingers and one with sirloin were en pointe. The salsa was WAY TOO spicy and WAY TOO salty, so we sent it back and got the guacamole dip instead. We love good food... but we won't come back until I read a review (or get feedback here from management) that this location has been well wiped down. I wish I had noted the waitresses name to give her a shout out. She rolled with my initial negativity well and seated us elsewhere and graciously swapped out the salsa... but I left feeling like I needed to laundry my clothing immediately. read more

The guacamole had literally no flavor at all, I make it better myself , the shrimp tacos had literally zero flavor and the salsa didn't even help to spice them up or add flavor . Looking for a tasty meal in Auburndale is like trying to find the fountain of youth at fifty! Total disappointment and the waitress didn't want to be there either , filling our drinks was a chore. My son ordered the fajitas and they looked pretty scrimpy next to the menu photo was disappointing . But when my daughter the queen of attitude picks up on the waitress attitude you know there's a problem ;We won't be back ~ read more

Still can't put a full staff together to fill the restaurant. Always a wait even if the place is half full.

As we arrived at the restaurant, there were several people in and outside standing waiting. No problem it's lunch time,we expected this. When we finally got inside,we were approached by and old man and was asked how many in our party. We said 3 and was told it would be a 15 to 20 minute wait. Ten minutes later the same old man asked if we had checked in and we told him yes then he said he didn't have us on the wait list. Then said it would be another 15 to 20 minute wait. But we explained that we already have been waiting 10 so far. So at this point we decided to drive into winter haven to the other Chili's and were seated within a couple minutes after arriving. Save your time and don't bother going to the "Chili's in Auburndale". Take the extra time and drive over to winter haven. Our server was Jonathan and he was awesome. GO TO THE WINTER HAVEN CHILLIS much much better service. read more

I wouldn't recommend going and spending your money. Half the restaurant has empty tables and a 15 minute wait time. However they keep pushing everyone coming in the door to the bar area. When I asked why there was a wait time, they stated they were pacing the tables. What??? How does that work if you are sending everyone to the bar? Poor management....dizzy hostess. Not again!! Ordered 2 cokes and after 5 minutes the server walked by and said they are coming out. Food and service not much better. Lost a customer today read more

During COVID everyone is scared to go out to eat but I can say this is one of the very few restaurants that is still trying to follow the guidelines of the CDC even though they had a wait they were still blocking off tables to make sure they were sitting guest too close to each other which I really appreciated. The service was also very good my order was correct and my meal came out in a timely manner considering how busy they were on such a busy weekend as Valentine's Dqy read more

This place sucks. You can tell their staff hates their jobs and thats because management sucks. The food is bad and the service is bad. Cups were dirty had lettuce on it that had been dried to the cup. Silverware was dirty. staff has bad attitude! our food tasted off and was dry and greasy at the same time. The salad i got was brown and cucumbers were almost see through they were bad. Just dont go to this Chili's save your money and or go somewhere else. you may even avoid food poisoning cause it will mess up your insides if you eat here. read more

Disgusting. The food was cold when I got it and it tasted so stale and old. I only went there because this was the closest. This is why I only go to the one in champions gate from now on. read more

Chili's - Sweet Corn on the Cob - Tex-Mex Near Me - Auburndale, Florida

Tonight the wife wanted to come to here and eat. We were seated immediately and william took our order and it came out hot and fast. William is a great server and he is the reason i am giving a 5 star rating. The food was ok but again Tonight's rating was all about the service from William. Great job william. Your boss should be extremely happy with your work ethics. Thank you for making a bad day good for us. read more

Very slow with the food. Girl was a no show, had to ask anther server to get our waitress. Food wasn't all that hot either

We came in and all the tables were dirty. We were told they were cleaning one which the one they supposedly was cleaning was pointed out to us, we waited ten minutes then two people came out and cleaned a totally different table. They acted as though we were inconveniencing them to come eat there when it's a restaurant. The food was overcooked to the point I didn't eat mine and my husband ate about half of his. Which we actually wondered after how old it was because we both ended up with upset stomachs. Never have we ever had this bad of an experience here. read more