First time trying the triple dipper at Chili's, and it did not disappoint! I got the big mouth bites, Nashville hot chicken crispers, and fried mozzarella. So filling, I definitely had leftovers and ate it over the course of the next few meals. The big mouth bites had a sweet taste to it, the hot chicken crispers were salty rather than spicy but still pretty good and really crispy (livin up to its name), and the fried mozzarellas were my favorite! It didn't have a good cheese pull because we ordered takeout, but it still had great flavor. Love how they're all served with sauce on the side. I also got to try the southwestern egg rolls, which are loaded and packed with flavor, especially when paired with the avocado ranch. Pick up was smooth and relatively quick. They bring it out to your car. Plenty of parking! read more

Chili's - Bars Near Me - Alvin, Texas

terrible service. manager, amy, didn't do anything to help or accommodate with HER mess up. do not come here.

You've seen the commercial about how much better their burger deal is than the local fast food joint?! It is so true. However, I really enjoy dining in at Chili's. Bottomless chips and salsa free for members of their free to join club. 3 for me cannot be beat. Clean dining area. Friendly service. Can get a dinner for three for less than that chicken shack thats closed on Sundays. Better food too. read more

The weight staff was friendly enough but the service was horrible I don't blame the kids I blame the management if they would train them they would be good servers but they were clueless The greeter at the door was wonderful the food was very poor I could've just opened a can of soup at home spent almost $15 for an order of french fries and a cup of soup Come on now I had a cup of coffee but $15 I should've just went to McDonald's like I said the wait staff would've been great if the management would get up and train them I won't be back that's for sure read more

This place has upped their game. The burger was juicy and the food not as salty as the past. I still don't like the service model where waitstaff pushes you to order everything at once and someone else brings the food, but it seems to be the big chain playbook these days and isn't the fault of anyone but upper management. We were lucky to be sat in a quiet area of the restaurant when there was a large party on the other side. Happy to see the food and service has gotten better. Keep improving! read more

The food brought to the table is never correct, it's always slow service, whether they are busy or not. You can also tell most servers hate their job. It's definitely gone down hill since it opened in early 2000. read more

I've always loved Chili's. I don't know why but I usually have good luck with food and service. This was no different except for a few things....I wish we had more social distancing between tables when they're not busy. We sat in a booth between two other parties and no plexiglass or any separation. Next time I go, I'd just ask for a different table. The server was good. He was polite and attentive and got our refills of water and chips and salsa promptly. The food was really good. We both got hamburgers and they were so good! I asked for mustard and mayonnaise on the side and he remembered that! They don't always you know.... The fries were hot and fresh and tasted great and I'm not a big fry eater. We would definitely go to this Chili's again as seriously the only reason I docked a star was the lack of social distancing and I should have asked to move. read more

The food is always fresh and the drinks are great. We always sit at the bar and not a table. The bartenders are always attentive and great. read more

Chili's - Mexican Candy Shot - Bars Near Me - Alvin, Texas

Laurin was our server, our food was wonderful and she very nice well mannered. We will be back!

I recently brought my family to chilis and had the best service from a young lady named Lexi. Definitely going back!

It was decent this time. Might get sick Might not The ambiance is still great here The place has good lighting *deep sigh* read more

Needs more waitstaff. Long delay for seating because they are understaffed. A large table stayed dirty for over a half hour. Six tables open and still a lot of people waiting. Long wait time on the adult food. They did get the kids food out quickly which was helpful on the front end, but they were finished eating long before our food got here. Definitely needs some management adjustments at this location. Watched the whole first half of the Texans game and still no food. read more

A friend and I went to Chili's on 10/4/24 to grab a quick burger. We both ordered the Oldtimer/w cheese one coke and lemonade. We split the bill and checked out by using the machine on the table. The total bill was $57.14. It looked high but we were in a hurry to get to a game. I did not print a receipt but my buddy did. The next day he called me and said looking at the receipt we had someone else's bill. He lives 10 minutes from there so he drove over. The staff remembered us but told him to come back when the Manager (Stephanie) comes in. They also gave him a email address for Stephanie. The next day he stopped by to see Stephanie. She asked for his receipt and gave him a $10.00 credit or gift card. He also called me while he was talking to her. She got on the phone and told me that I needed a receipt and my bank statement was not enough. She said that she had not received my email. She said that she needed to get with her Regional Manager. I gave her my cell number and she said she would get back with me in a few days. I accept the fact that I did not print a receipt. I will take the loss plus I live too far to drive back over there. The wait staff was good and we tipped them well. It's been three weeks and I still have not got a call. This will be the last time I will spend my money there. Note to self do not use the machines on the table to pay your bill. Unprofessional Management! read more

Food was great customer service sucked they took forever and waitress kept forgetting to bring anything that we asked for. read more

Chili's - Bars Near Me - Alvin, Texas

Sit in HARLIES section if you come here. I haven't had customer service like this in a very long time. She was very attentive and held good conversation. She is as professional as they come. To chili's: if y'all have a manager position open anytime soon harlie is the girl to go to. we will be back and always sit in her section. THANKS AGAIN HARLIE. read more

Well you already know I absolutely love chili's but this was my first time at this location and I could not be happier with my experience. My server Misty was an absolute delight to have, her energy and jokes were great! She always made our refills without asking and let us know when our food was ready she is great! Thanks chili's read more

Chili's - Cajun chicken pasta - Bars Near Me - Alvin, Texas

The food was not good. Steaks had no flavor. Really not what I was expecting for $85. We will not return to this restaurant. Two thumbs down. read more

We went for lunch today food was absolutely horrible we have been several times before to this location not today the food was so disgustingly over cooked - fried pickles were soggy you can tell they fried everything in old oil --- had chicken crispers they were also soggy and and over-fried and parts were burnt - service was great but not sure who was cooking all the food today as it the worst we would have been better off at a fast food restaurant- I wish I cold give them negative five stars but yelp doesn't have that option - no way will Be going back for the price and quality - don't wast your money here for food -- the only thing that was good was the beer and you can't really screw that one up read more

Me and my boyfriend used to love coming to this Chili's but now it's the worst. We came a couple of weeks ago, sat for 20 minutes with no drinks, not one person even offered us service. Today we decided to give it another try and it was a mistake. We sat for a whole HOUR, by then we needed to leave cause our lunch break was over. We told them to cancel our order. Oh then they had the damn nerve to tell us that well it's ready now so do we still not want our food... seriously after waiting so long I lost my appetite. That was the last time I'm ever going there again. read more

Worst service I've ever had at this location. We go to this location multiple times a month most of the time. Tonight our server was HORRIBLE. Barley checked on us, left our drinks EMPTY for so long we had to ask another server for drinks. Our boneless wings were luke warm, not even hot. I understand being under staffed, but there is NO excuse to check on all of your other tables repeatedly while we just got overlooked. Very unhappy about our visit tonight. Check #20047 read more

Ordered a single salad at 11am showed up the restaurant was empty. It took 40 minutes. I saw people inside order and receive food before my to go SALAD was ready. Didn't make sense. *EDIT: Ordered grilled and it is fried. Poor listening skills. read more

Can you give no stars??? Mistake and unfortunately this one place might ruin us ever going back to any Chili's. Place is filthy (floors, table, benches, menu sticky with food particles) Our server couldn't be bothered by us, go figure. And the food just plain awful. Chicken fajitas were more like boiled chicken then cut and put on top of unseasoned rice on the skillet. Bleh! read more

Hair in the food both times we ordered from here. Do not recommend. They don't care about it

I went from going to this Chili's twice a week to maybe every 6 months because the service, food and drinks have declined.

Great attentive service. The waitress saw to all of our needs in a quick concise manner. The manager saw that our half rack of ribs was a bit small and sent us a free half rack as compensation without us even noticing excellent service. read more

I've been here before and gotten curbside without any problems. However, this time was a failure. I ordered a burger that was supposed to have mustard. Instead it had mayonnaise, and both the burger and fries were cold. At least the guacamole was good. read more

Went to Chili's for dinner & tried the Bottomless Chips & Salsa, Soup & Salad. Didn't realize the bottomless also applies to the soup & salad! It was great. Also the Waite staff & service was great and we got our food really fast. Must be under new management? Best service we've had in a while. Thanks Chili's for the great service. read more

We had hamburgers which were badly cooked. They were a gray color and very watery. The meat had no taste at all. Waitstaff was inattentive even though it was not busy. Very disappointed! read more

I came to pickup a Togo order for Door Dash and was told to get back into my car, drive around to the Togo order location. I said but my order is right here and there are no customers inside, so for this time I would like to just grab my order. The hostess said no but you can talk to my manager. After my DoorDash shift, I came back to the store to talk to the Manager and get her name but she refused to give it to me. I told her I needed it to write headquarters, she still refused. Worst Customer Service Experience ever!!!! read more

Placed an online order with the Chili's App. Showed up on time for curbside pickup. Waited an additional 20 minutes before someone finally came out and told us they had no idea how much longer we would have to wait and then they suggested we just cancel our order. read more

This place is horrible like the other reviewers said. The service is almost non-existent. The food is served in a very unsanitary manner and I won't be back again. Ever. Written in my travelogue: Not many choices in Alvin but this should not be one of them. read more

This location is the poster child for bad service. I have been four times -- once at dinner, twice at lunch and once in mid-afternoon. Each time service was HORRIBLE. The food was standard fare, warm and well presented...just like any Chili's restaurant -- not great but not disgusting. Twice they put stuff on my bill that I did not order, and it seemed that the waitress had to get approval from corporate to have it removed (ie: it took forever). AND every time I have been here it has taken over an hour to get our food, even in the middle of the afternoon when half of the restaurant is shut down and there were only four other patrons there. It should not take an hour to prepare a sandwich and soup. Its not even just the kitchen that is slow, but waitstaff are extremely inattentive and seem more interested in playing on their cellphones or chatting up with coworkers. On my most recent visit, I couldn't get the attention of all the waitstaff huddled in front of the bar TV, so I got up and found a pitcher of tea to refill my own drink...not once but THREE TIMES! One of the waitresses glanced over and saw me doing this, smiled, and went back to chatting with her friends!!!!!!! I even tried to complain to the manager on my last visit, but my waitress told me he was "on break". Must have been a lunch break, because I waited around an extra 45 minutes to complain and he was still "on break" when I left. Needless to say, I've given this location several chances thinking that maybe I was just there on a bad day or having bad luck; however I've come to conclusion that staff and management here are just poorly trained and don't care about the customers. I won't be coming back to this place to give it 5th "chance". read more

My kids joined me when I visited. The wsit is probably the only thing I have to complain about. We waited just like everyone else. No sign in sheet and no one at the door to see who was next. Wait time was about 35 minutes. When we were finally seated, Jon came to our table took our drink order and upon return with our drinks, he took our food order.He was fast, efficient and made sure we were happy with our order.The food was prepared properly and just as we ordered it. He made sure to refill our drinks and stopped ny several times to make sure we were doing ok or if we needed anything else. Jon is the main reason I would go back here other than for the food. read more

Trying a Sunday happy hour in the bar. Starting with the presidential margarita and the basket of chips with salsa. I'll include a picture of the glob of chips. For the uninitiated, the glob of chips is when they come out of the oven and 3 to 5 chips are all smashed together. No set ups on the table. Margaritas served in the plastic shaker Entire floor of the restaurant is slippery and greasy. Yuck! Did chicken avocado bacon. Tiniest little piece of chicken big pretzel Our server Putnam, should probably try a different line of work. read more

Came to Chilies tonight with my wife. As always the service was fast an the food was great!!!! Wakeen the mgr great as well as Jacob. Alyssa is our usual waitress, but she was off. Cajun Pasta was Excellant, as well as my wife's steak!!! Great food and service!! read more

always have liked chili's....consistently good. great choices. excellent drinks margarita's to try---presidente--all flavors. el nino, and the infused blueberry-pineapple read more

It's under renovation and looking good but I kinda miss the way it used to be - I hope they finish soon , looking forward to seeing the end result - food is usually standard at all chains and that's what makes it read more

My boyfriend an i came in for dinner and alyssa was very nice an awesome and 100% professional an would always come by and check on us an see if we need anything. read more

Chili's was an understatement. It was cold outside and even colder inside. We asked the server to try to get the heat turned up, but she never did and never said if they could or couldn't. The food was good, service was so-so at best. Service is ALWAYS better at the bar. We eat here regularly and always sit at the bar. read more

Worst customer service I've ever received. The manager Jessica, isn't the brightest tool in the shed. She talks to you in a condescending manner instead of fixing a problem caused by the restaurant. I ordered a triple dipper and it took 30 minutes for the order to come out only to be sent to a different table. Never again will I step foot into this establishment. read more