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    Children's Smile Center

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Children's Smile Center

    Cavity treatment

    Dental exams

    Community Service/Non-Profit

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

    Children's Smile Center Photos

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    1 year ago

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    Expedition Pediatric Dentistry And Orthodontics

    Expedition Pediatric Dentistry And Orthodontics

    (5 reviews)

    We have used this practice for 2 of my younger kids. The first time was great, general check up,…read morex-rays, cleaning. They both needed dental work. After excessive "are you scared" questioning by the tech and staff the kids decided the dentist must have something to be scared of. Work needed to be done so we decided to go the route of sedation and scheduled that. Fast forward a few months and my daughter ends up with an abscess, risk of procedure, we get it. We called for the entire day and never got through or a call back, had to go to her PCP for treatment. The next day this office called us to schedule a visit a week later. We go in for the visit and get xrays, the tech this day was sweet, but did end up accidentally stabbing the xray plate into my daughters gum, she cried a little because it hurt but didn't get worked up. She was great through the visit, but they did not schedule the time for the extraction and questioned who would prescribe us antibiotics. They worked us in the next day for the extraction. They started in with the excessive "are you scared" questioning again (same dentist she saw the very first time) told her dad she was "very emotional and worked up the day before", remember the ouch with the xray? Had her on nitrous for about 10 minutes without monitoring, told her dad they "would have given us options for sedation at her appt the day before" (the only option given was the nitrous) then told us they don't recommend sedation more than 1 time in a year because it isn't safe. All the while my daughter is laying there on nitrous really confused why no work is being done. She is 9, even home now she has no idea why they didn't do anything today. While I appreciate the concern for her experience, we have to worry about the tooth abscessing again. They spent more time trying to convince her to be scared than treating her. So, if you need a fun place for a cleaning this is your spot. If you need any dental procedures done find a place with a team who won't encourage fear to avoid doing it.

    Worst appointment ever, the entire staff was rude and informative. Waited over an hour in the room…read morebefore the doctor came in to see my daughter. He spent two minutes at max and left it up to the hygienist on what to do. We will not be going back and please beware of taking your children to such a horrible place! I'm from Springfield don't know why it says California

    The Smile Spot- Springfield

    The Smile Spot- Springfield

    (20 reviews)

    Do you have at least 2 hours to spend at the dentist office?!! Do you like to randomly update your…read morechild's information for 40 minutes because they are always changing systems?!! Do you like to be ignored while at the counter because workers are too busy being on their phones?!!! Do you like to hear other screaming children who are also being disruptive adding to your own child's stress as well as your child's due to a room they have that they put 6 to 10 other children in at one time?!!! Well this is the Dentist office for you!!! I mean seriously they have a room that contains 10 chairs in a row like it's a nail salon or something, and act like it's an assembly line!!!! Sure most the hygienists are nice, as well as most the dentists. But this place feels like a 3rd world office, and their front desk staff are more worried about their personal lives than their job. So done with this place!

    if I could give them a zero I would !! Staff is RUDE they don't care about anything but MONEY !!…read morealso they don't know how to do anything !! if you have an issue with insurance they don't know how to handle it also when they make a mistake with the insurance they blamed me ! I thought it was done with then a lady called me and bullied me for payment and said that it was my fault . for 1 am not the insurance company I am a parent ! the last visit they told me that my insurance told them that My had pay 38.00 so I paid that at the visit now my daughter had an appointment for tomorrow they texted me telling me I needed to pay 207 tomorrow but I told her that I saw on our benefits that filling's were covered she insisted that was not the case. so now they want 452.00 all together I said no way then she called a little bit ago depending payment and she doesn't even have an appointment for Tomorrow. I think I will look somewhere else. I am already paying 175 every month for braces .

    Children's Smile Center - pediatric_dentists - Updated May 2026

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