Yesterday was Gabby last day with this amazing woman and doctor for 15 years and Gabriell total 21…read moreyears since birth. This woman not only was her doctor but her bestie. You will always be a big part of our lives Dr. T

The Dr are wonderful I left the practice because of the…read moreoffice staff I would take my kids to the Novi office and when we showed up for our appointment we were treated VERY rudely told we didn't have an appointment by the lady at the front desk. But I was getting emails and text saying differently. She told me to shut up! Customers are never right! I asked for my kids medical forms (I signed the release) and over a month later never received them. When I spoke to the office manager she never even tried to make this right. I've been with Dr. Roman and MarySue for over 18 years. But they merged with this office and the customer service went out the door.

Did a tour of this pediatrician office and was very pleased with how nice it was. The exam rooms…read morewere clean and the waiting room was very nice. The doctor who did our tour let us know that the practice manager was very good about having sick apts open every day as well as new born apts. The only thing missing was a separate waiting area for sick kids. The doctor who did our tour let us know that when a sick child does comes in they are taken to an exam room quickly to reduce exposure to the healthy kids in the waiting room. We feel lucky to have such a nice practice within 15 mins of our home!

We had been going to OP since the birth of our son about 18 months ago when we had Blue Cross/Blue…read moreShield insurance. We both lost our jobs due to COVID in March and switched to Meridian (medicaid). I was happily surprised to see OP accepted our new insurance. We received an email saying that the flu vaccines are in, and to make an appointment right away. I called, stated my name, and the receptionist said "You have Meridian Insurance? We do not have any flu vaccines in right now, we will email you when we get some in." I was confused and said "Oh, I just received an email saying to make an appointment?" Receptionist #1 said "Oh... hold on." and gives me to receptionist #2 who tells me "Hi, I am sorry about the email. We do not have any flu shots available for medicaid patients, and we do not know when we will have any in. The flu shots are only available for our other patients." WOW I get it, businesses have to make money. That isn't my issue. My issue is that they have different treatment plans - UNKNOWN to their patients - based on your insurance. When they said they didn't have any, I didn't question it at all, like many of their trusting parents, I am sure. They could have simply said they were low on flu shots and recommended going to a Rite-Aid so that you were following the same treatment they were recommending for their other patients - BABIES - during a PANDEMIC. Flu shots aren't hard to come by, they really don't need to deceive people because they want to prioritize people with insurance. The receptionists are following the direction of the doctors and owners of the practice. It is a shame that this is the country that we live in, and it makes me so sad that not everyone child is given the same advice and access to care. And don't accept medicaid patients if you are secretly going to have different treatment plans to maximize a buck. These are babies and children here. So sad.

Dr. Alsahlani helped support my clinic from almost 4,000 miles away during the peak of COVID. She…read morewas able to secure N-95 masks when I was still unable to get them to my clinic in Alaska. She was quick to offer to help and shipped them to me. I was forever grateful. While not a clinic patient of hers myself, if I lived in the area, I would definitely trust her to care for my children.

We love Serenity! As a first-time mom, I was looking for an office that would do all they could to…read moreensure my kids received the best care possible and are safe and healthy. That is EXACTLY what they do! The staff are friendly, attentive, and very knowledgeable. All of my questions are answered, and fears/worries are calmed. I can call to speak to a nurse and hear back from them within 24-48 hours. The receptionists are happy and helpful (within their scope! If they don't know an answer, they find out for me). I have never had a problem scheduling an appointment for my child. I am signed up for automated text messages from the scheduling software and get reminders 1 week, 3 days, and day of about all appointments. I am able to check-in on my phone at home to make sure all of my insurance and credit card information is up to date and to cut down on time spent in the waiting room. I have never had to wait to be seen for more than 15 minutes. I wish I was still a kid so I could be a patient here too!!

It's great I have had good experiences with them. They give good care and help a lot.read more

We just moved to Michigan, need heath forms for kids school. We were just told because we have…read morereligious exemption, they will not see us. It's under Michigan law not to discriminate against any child!!!

We just moved to Michigan, and need physical forms for school. They said they will not see us…read morebecause we have religious exemption from vaccination. Michigan law says you cannot discriminate and should see any child, didn't you give oath? Thanks for nothing:)

Dr Wasvary has been our doctor since my daughter was born and we absolutely love her and the…read morePractice and the staff. They have been phenomenal through the many changes that came during the pandemic they have flexible hours and have always went above and beyond to meet our needs. The doctors and staff all great and have been amazing to work with and I have nothing but good things to say about our experiences overall.

Amazing doctors! I have used this practice since my oldest was born (6yrs ago). Their primary…read moredoctor is Dr. Denise Lippitt but we have seen them all at one point or another and they are wonderful. They are kind, beyond helpful and they go above and beyond for you. Dr. Lippitt treats my children as if they are her own. She's more like a friend than a doctor. The front desk is friendly and reliable. I never have difficulty getting an appt and I rarely wait long. There are toys, books, a large fish tank and movies for the kids. The nurses are very sweet and patient with the kids. I have recommended this practice to many of my friends and I plan on using them until my kids are grown.

you can hear the girls at front desk bullying staff and talking about whatever staff isn't there…read more Poorly organized and run. Needs better management.

Both of my children see Dr. Chaudhry. She is kind and gentle with them, listens to my concerns as a…read moreparent, and she is also efficient and responsive. The other doctors are wonderful as well. The weekend hours (both Saturday and Sunday) are helpful.

I am a first time mom of an almost 9 week old and Dr. Yono has been nothing short of wonderful to…read moreus. She has been unbelievably supportive, helpful and kind. She always takes time to answer all of my crazy first time mom questions/concerns and she is always very thorough. I would highly recommend her.

Dr. Solway, you seen a patient yesterday, (3years old) you told his mom to go straight to the ER…read morewith him and that you think his appendix may have burst. Not only were you completely right, but you also didn't charge her for the visit. You told her not to stop anywhere and to go straight to the hospital. That little boy had surgery last night, we were at the hospital for 9 hours before they decided what you knew within 10 minutes. The hospital was amazing also. She took him to Beaumont like you told her to. Thank you. Your quick and accurate judgment could be the reason that my godson is still here. When I have children, I pray that you are still practicing medicine because I wouldn't want to bring them anywhere else.