warning: only use this service if you want unreliable, undependable, and unavalable childcare to…read moreensure your most precious thing in your life is left standing at unopened doors when you have paid several weeks in advance for services they cannot render!!!!!!!!!!!!!!!!!!!!!!!!! if no stars were available that is what i would rate this place. as i have to at least provide one to make a review, i am doing the minimum possible to ensure other families are not in the same conundrum that i am in at this time. i sent this to management today, 6/26/26, 9:40am via email given there is absolutely no alternatives to contact anyone when you arrive and they are not there: i request to be contacted by management immediately. this is unacceptable, completely unprofessional, and cannot be. i have had so much respect for the mission and vision of this operation since my son was born in 2019. knowing that we are trusting our children - our priceless treasures with you all, has been supreme in choosing to continually book services. that trust has been 100%, irrevocably broken. this is the third time since camp started last week that staff has been late. this is the first and the last time, however that no staff was present to receive my child at 8am or the other children and parents standing along the sidewalk. at 8:20 no phone response. no emails. no phone calls. absolutely nothing on facebook or instagram or the website. no sign. no update. nothing! no phone response. no alternatives for contact but the phone number on the door at the front desk where no one is! i arrived, as usual at 7:45, waited and continued to wait for opening. i come from pittsboro to chapel hill to cary everyday!!!!! at 8:24 i left and families were still waiting and i refused to continue this debaucle. i paid several full weeks in full and in advance to ensure my child would have the best care and the best summer experience while i am not available. i am, now, forced to pay double somewhere else safe for today that i trust to make it to work over an hour late! i backtracked! i lost time and gas and all respect for this place. i have just lost all probability to continue in a new position at work given this occurences at the start of a new job. i request full refund for time not used, including today. i am furious and disgusted that i trusted you all to make good on your services. i will never use, recommend, or do business with this organization again. i am not a person that posts like this, but this is absolutely essential for any parent considering this childcare option, camp, or service. do not do it!

Over $100 a day at 5 days a week is overpriced, especially for a daycare that lacks…read moreprofessionalism. This place is disorganized, the staff is non chalant, and their prices change based on who's paying. I paid less for 12 hrs then I paid for 8 hrs. I asked the staff 3-4 times is this all of my sons belongings they assured me it was, only to get home and find out his 2 toys he bought along with him were missing, also his shoes were missing. Staff said it fell out his book bag. The staff did not care that I had to fight thru rush hour traffic after working a 16 hr shift just to double back for my son's belongings. Do better, people work too hard to have their belongings go missing. (His mom drops him off and I pick him up, idk what he arrives at the daycare with.)

I've had my child in this daycare for a year and I've really been impressed by the quality of care…read morehere. I did an intensive research process to discover this daycare -- visited 5 in this area and called every single one in Chapel Hill region. This was hands down the best one. Community: The daycare is a co-op model, which means that parents are asked to volunteer to help with small projects and that the profits they earn go back to help fund the education of their caretakers. I think this really makes a difference for feeling like you are paying and investing in a community, rather than a corporation. Lower ratios: most daycares go with what the state mandates - 1:5 for babies, 1:6 for 1-2 year olds, and 1:10 for 2-3 year olds. Coming from another state; this is just abysmal. They start at 1:3 and then do 1:6 for 2-3 year olds. Anyone who has been in a daycare room when all the kids are there knows that this should really be the max. Price: it's a bit more costly than other daycares in the area, but it's worth it in my opinion. They do accept vouchers so you can look into that if you need. Location: maybe from a lot of people, but southern village is a great place. The kids can go on field trips to the huge park or this weaver street. Outdoor play: They do a lot of it and are very diligent about bug spray and sunscreen. They have a wonderful play yard with plenty of room, shade, and toys. They do water play in the summer twice a week. Potty training: they are very supportive with potty training and will sit your child on the potty every 30 minutes if that's what's needed. Drop off/pick up: not sure the earliest time you can drop off - maybe 7 or 730? Latest pick up is 530. Discipline/style: they are warm and gentle, but also good at enforcing boundaries. I've seen them engaging in more gentle methods like making positive suggestions for alternatives rather than just saying no. The structured scheduled helps kids know that putting away toys, sitting down at meals, washing hands, and going potty every hour are non negotiables.

When we moved to the area from Washington, D.C. a year and a half-ago, my biggest concern was how…read moremy then-2-year-old daughter would transition to a new daycare setting. Thankfully, CHDCC went above and beyond to welcome my daughter to the school and to meet her needs (and mine!) during that first week. Throughout our time at CHDCC, my husband and I have been incredibly impressed by the quality of the teachers and staff. Our center in D.C. had frequent staff turn-over and it has been such a gift to watch our daughter grow and thrive with a consistent, experienced early childhood professional. This teacher magically potty-trained our daughter in the first two months at school and supported her social, emotional, and cognitive growth each day. We were lucky enough to loop with her from the 2 year-old to the 3 year-old room, making for another smooth transition this year. Everyone at the center is warm and welcoming and I am always blown away by the fact that every adult in the building knows my daughter by name and looks out for her well-being. I am a huge fan of the play-based learning that takes place at CHDCC and love how her teacher differentiates instruction to cater to both the abilities and the interests of each child. I would highly recommend CHDCC to other parents and plan to enroll our second child in the infant room this year.

In the words of Vera G. from 2023: "Look elsewhere, seriously."…read more After many, many interactions with the center's current director Amy Boyette, I fully believe Amy is engaged in active covering up of abuse and neglect happening at the Children's Campus. I am in the processing of reporting this. Amy was made aware of our daughter's multiple health issues including anaphalytic responses to various foods as well as suspected celiac disease (where gluten exposure could potentially damage her intestines). Amy said we could bring own our food for our daughter, but that they could not make food accessible to her (fine, we were ok with that). Eventually our daughter grew out of several allergies which made us more at ease, but her doctors were still waiting until she was older for celiac testing. I came to find out multiple times that the staff continued to not only provide our daughter gluten meals (with bread and everything) from the school lunches by accident, but also that one of the teachers was intentionally feeding our daughter food from her own packed lunches - completely against our daughter's allergy action plan that was on file. The teacher told me she had given her sweet potato from her lunch that "only had butter on it" and I was filled with rage because our daughter at the time had a cow milk protein allergy that previously had given her very severe hives and vomiting. I informed the teacher that butter is in fact dairy. The primary teacher of the classroom said she had been trying to get the second teacher to stop feeding children in the classroom her lunches from home, but was not having success with this and Amy and the management would not step in. When I would ask Amy for a meeting to discuss the very urgent health-related concerns, she would avoid responding to my requests and just say that the problem was solved when it wasn't. She would never offer any solutions until I would point out repeatedly that the current system was not working and she was not offering new systems. I even shared information with her about how other centers have more safety-focused allergy food systems in place but she did not seem the slightest bit interested to learn more or even about how to protect my child or other children at the center. In addition to not following our daughter's allergy action plan, there were multiple days where we would pick her up and she would not have been given any fluids and the majority of her lunches where not offered to her (pouches, string cheese, etc. completely unopened). She was there for over 8 hours, on multiple occasions, with her water bottle untouched (we had to supply her own water bottle each day freshly to avoid allergy issues and the line we brought it in at was always in the same place as when we dropped her off and she would consistently be constipated from not being offered proper fluids). When I would confront the teachers about this they would cite being too busy or being pulled out of the classroom to attend other things. When I would confront Amy about this she would placate me and also continue to insinuate I was over-reacting or that my daughter just "wasn't hungry" that day (how would you know if she was hungry if you never offered her the food?) Eventually Amy said her "plan" was to set reminders her on phone to go into the classroom to remind the teachers to feed my child at the designated 4 meal times. She did this for maybe 2 days and then again things returned to being without documentation and my daughter often not being given fluids. I cannot emphasize enough that despite the center having an app for documenting diapers, meals, naps, etc. - I almost never in the 6 months my child was there had any documentation of what was happening throughout her day. There would be brief moments on days where a few items would be input, but most often we would pick her up with almost no idea of what happened that day. Teachers freely admitted to me when my daughter was an infant that safe sleep protocols were never followed, and that the meal plan is never what was published by the management. One day we arrived to drop our daughter off and the teachers were freaking out that they had been given a nearly empty bag of cereal that was supposed to feed breakfast to a room full of children. They say there is a "schedule" and that is an absolute joke because no one there is following a schedule (at least in room 2). We were given no protocol or steps to follow in checking out from our time at the center, and so my husband still has a fob to a daycare where we no longer have a child there. How many other fobs are lingering out there with adults who shouldn't have them and whose children are no longer there? I could go on and on about how horrible of experience we had at this center. We chose it because allegedly it was locally run and well liked. Found out later from staff that (allegedly) it's just run by a family in Florida who is pretty neglectful of it.

Look elsewhere, seriously…read more Our daughter began attending this daycare in the summer of 2022 and was 2 years old at the time - in the 2s class for clarification. From the moment I met her teacher, I wasn't impressed. She didn't give the kids a big happy greeting, hardly introduced herself to us and honestly, I just got a bad vibe. Within a month of attending, my daughter came home and reported she been hit on her bottom by this teacher. I reported this to the daycare director, and my concerns were dismissed, and it was obvious I wasn't taken seriously. A few months later, I came to pick up my daughter early, and walked in at quiet time (same teacher) and the teacher YELLED at a kid so loud it made me jump and I'm 32 years old. Worst of all, the very first day when the kids returned to school after Christmas break, my daughter had a horrible experience: I came to get her early that day, and everyone was just going down for quiet time (they couldn't have been down longer than 15 minutes). When I walked in the door, my daughter was wailing on her mat with tears streaming down her face. I knelt down and she ran to me, climbing into my arms begging to leave. When we stepped outside the classroom, my daughter reported the teacher had pulled her legs so hard it hurt, and that the teacher was very mad at her and needed to be nice to her. I emailed the director who said she would speak with the teacher and review the video footage. The director emailed again to say she'd reviewed the footage and she could assure me there was nothing to be concerned about, but we should meet face to face later in the week to which I agreed. At the meeting, my husband and I were shown the video where by the director's account, nothing inappropriate occurred. As I watched the video, my heart began to race as rage flooded my body. I watched with disgust as a daycare provider angrily took my (now 3 year old) child's blanket from her, grabbed her by her legs and aggressively yanked her down her mat. The teacher then walked away, leaving my daughter crying and went to sit back down - no remorse, no attempt to console, nothing. I don't recall much after the video ended. My husband says I started to yell, loudly. I remember asking the director to explain what part of that video showed the level of care and compassion parents expect their children to be shown when in another's care. The director later emailed to say, "I do sincerely apologize for the turn it took and the misrepresentation of my evaluation of the incident." We reported this to NCDHHS, who cited a violation of G.S. 110-91(10); comments: "Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 2, 2023, a staff member repositioned a three-year-old child on their mat by pulling the child by the legs." We moved our daughter to a different class, and within a month decided to withdraw her from the program. It's been 6 months, and she still talks about this and is scared of attending school. The emotional damage this has done to our daughter is heartbreaking. The teacher, as of our daughter's last day at the daycare, had not been terminated. NCDHHS reports the director and teacher have taken an online class which is hardly sufficient. The report can be found on: https://ncchildcare.ncdhhs.gov/childcaresearch Search by the license number: 32001491 Visit from NCDHHS on 1/12/2023

We've had a wonderful experience at La Petite Academy. The staff is truly exceptional--warm,…read moreprofessional, and caring. From the beginning, my daughter absolutely loved her teachers, and that made all the difference. Like many families, we experienced a few transitional bumps at first, but the team was incredibly patient and supportive throughout. They never made us feel like a burden, and instead welcomed us with understanding and kindness. Ms. Rose was especially helpful during the enrollment process, making everything clear and smooth. Since Ms. Tawanna joined the team, she has been a fantastic communicator and listener. Her knowledge and genuine care for the children and families really stand out. We truly love our school and feel so lucky to be part of the La Petite Academy family.

This was a great center with great staff until about 3 weeks ago. The long time director left and…read morea new director was hired, Toni. She has created nothing but chaos in this school for parents and students. She has un-enrolled at least 2 students for no reason, leaving parents to try and find daycare with no notice. She did not work with the students or parents, gave no notice and just un-enrolled them. This puts parent's jobs in jeopardy. I have seen her very combative, especially with fathers. She is rude on the phone and does not want to hear anything. As a single father, this is troubling, and that is why I pulled my child. I miss the great directors Shamequa and Jessica. They got to know the parents and the children. I would stay away from this daycare.

Can't say enough great things about this preschool where all three of my kids have attended. Highly…read morerecommended.

After having such a bad experience with previous daycares The Learning Experience has been a breath…read moreof fresh air. The staff has been kind and welcoming es my son's Teacher Ms. Diamond, she has been so patient and attentive as well as her co teacher Ms. Hailey couldn't have asked for a better environment for my son to flourish in. Definitely worth the investment!

The Learning Experience is a place that I highly would recommend! Being first time parents, we…read morewanted to ensure that we found a great fit for our son, who started with TLE at 6 months. We set up several tours, and decided on TLE, because we were impressed with the cleanliness, a clearly stated curriculum that involved both sign language and spanish, the bright, open, and colorful rooms, and loved how the owner took her time to explain how they worked, and what to expect so that we felt very comfortable leaving our son in their care. The staff is CPR certified, SIDS certified and have an Early Childhood Education background. They have indoor and outdoor areas for play. The outside area is covered and has plenty of equipment. Inside, they have a play room that looks like a little town with a slide for rainy days. We've been beyond thrilled with our decision. Each time you go to pick up your child, you have a key fab to open the secured doors, safety is big here. When you see your child in the classroom, the teachers always seem to be very involved. They don't sit back and just let your child play. Numerous times I walked in to the teacher holding my son, with his head on her shoulder, as happy as can be. This showed me she truly loved her job, and that he felt safe and secure in her arms. I also walked in to find her singing the wheels on the bus, as they danced and did hand signals, art time, and outdoor play. At the end of the day, you get a sheet that explains what your child did for the day. This includes the food they ate, and amount, their potty breaks, nap time, what they were learning that day, sign language for the week, anything needed from the parent to bring in like diapers or wipes, and their mood for the day. The learning section was always impressive to me. It is very detailed and my son seems to be ahead of the curve learning wise, which I can thank TLE for. As far as the price goes, it falls in line with others in the area, and the location is conveniently off of Glenwood Avenue, or the back way, Leesville Road. The owner, Ms. Jane has made this place what it is with love and heart. Jane knows every child and parents name, and has an open door policy. She can be seen in the classrooms, outside, and in the hallways. Having a visible owner who is involved is important to us. Being at TLE has made me feel like a part of a big family. Ms. Jane and the teachers very much love their children as if they are their own. Parents and staff are all a team, and the relationships built here are genuine. Obviously, I cannot say enough great things about this daycare. I have very high expectations when it comes to care for my son, which is why I felt the need to express my happiness here. Thank you to TLE for meeting and surpassing my expectations!

Amazing, affordable daycare that my family and I will always remember fondly. They took great care…read moreof our child at every grade level, from one year old all the way up to preschool. The hours were very flexible, they kept us informed about our child very regularly, and, in general, were a great community where we made good friends. You could not ask for more from a daycare!

Our family's experience with IMS Durham has been deeply disappointing and frustrating. We enrolled…read moreour three-year-old expecting a safe environment and constructive communication with parents, but repeated injury-related incidents and the school's responses ultimately caused us to lose confidence in both. And as it turned out that IMS is not licensed, it is unclear what governmental or other oversight bodies are responsible for oversight of student safety. Among other incidents, our daughter cut her finger while provided a manual pencil sharpener with a metal blade in the classroom to use independently and later came home with unexplained scratches near her eyelids. In another incident, according to the school's own account, a staff member took her hand while redirecting her to sit down, after which she began crying. She reported an arm injury and requested ice. After pickup, she was in significant pain and unable to lift her arm; she was subsequently diagnosed with nursemaid's elbow and required medical reduction. On another day, she sustained a significant tongue injury during nap time. When we picked her up, her shirt and blanket had substantial blood on them, yet we had not been contacted beforehand. We were told that approximately 16-17 children ages 3-6 were in the room and that one of the two people supervising them at that time was a 15-year-old girl on her first day. What troubled us most was what happened when we repeatedly raised safety and communication concerns. At our first and only in-person meeting with the Head of School, which primarily concerned our child's safety, our recollection is that she told us early in the discussion that if we were uncomfortable with the school's practices, we could look for another school before discussing the concerns. We followed IMS's own Handbook process and ultimately escalated our unresolved concerns to the Board Chair. We met with the Board Chair online to discuss them, but before receiving follow-up, IMS terminated our three-year-old daughter's re-enrollment only days before the new school year began. Our daughter had not been accused of misconduct or behavioral problems. The termination letter instead cited the frequency and nature of our communications--including concerns about injuries, supervision, parent notification, and regulatory status--as part of its reasoning. We were left scrambling to find another school at the last minute. In the previous two years in a daycare in another city, our kid was doing quite well. Based on our family's 7-month experience with IMS, we cannot recommend IMS.

Incredible dual-language programming in a Montessori setting with experienced and caring teachers…read moreand admin. Strong and vibrant parent community.