Last Saturday I ordered the same chicken and waffles that I ordered in the past; and I don't know…read morewhat they served me, but it was not the chicken parts I received a week earlier. I asked the waiter and she replied that it was fried chicken. I was in a meeting and did not have time to addressed the matter at that time so I called back to talk to the manager about my experience. He told the waitress that he did not have time for me. What was even worse was I left the chicken and waffles as they were served and the waitress did not even inquire why; she didn't even care. The pictures are from how the chicken once looked.

Confusingly enough, ever since they opened we've been there frequently, -enough, where one of the…read moreoriginal servers would see us come out give us a hug and ask us about our grandchildren... Well, last time we were here service was bad, we were going to give it one more try after a couple of months, The service used to be good... Don't know what happened. I would post a picture of my plate, but I didn't get one, nor did I get to order one... We got coffee for my husband myself and orange juice for my grandson, then sat there for about 20 minutes as other people got their order taken, and well what can you say? After she sat down our drinks, we requested a booster seat for the grandson. She said let me go get one and never came back a bit 10 minutes we see her come from the back and start packing up a to go order, maybe if the earbud was taken out of our ear we might've been able to concentrate on our job... Just coming from a management standpoint. It really wasn't busy in there. Pretty quiet actually.

So giving this 3 I dont want people to think it's a bad place. It a solid place but few things to…read moremention. I only checked it out because it's near by my home. It kind of run down looking which kind of sucks haha and its now easy to spot I just happen to find out about it because I went to the mechanic shop next door. Me and my wife decided to try to and it's not bad! it nice that a mom and pop shop exist and we need more of these. The prices were fine I think but the vibes were not it haha. I wish the remodeled it or something to make this place popping. I will for sure be back buttttt not a place persay I am craving to go back to. But the service was great. I will say the food was fine but nothing special, it just simply food done well and if I am really lazy one day on making food I will stop by for sure :)

If you blink you'll miss it. It really doesn't look like much from the outside, and when you go in,…read moreit's...different. Some plants, some fish, a plant in a fish tank...kind of weird looking. To say I was apprehensive would be correct, I wasn't sure what to expect. As I sat,ate, and hung out, I got to see the interaction between the owners and the partons. This is the neighborhood cafe that has and takes care of its regulars. The owners had a bright and friendly disposition with every single person that came in, and for those they knew, they took the time to interact with them. The sandwich I had was good too, which made this experience even better. After some thought, I had to downgrade this to a 3. This place is dirty. The floors look as if they haven't been swept or mopped in quite some time.

Visited this First Watch location for the first time for breakfast. I ordered the Farmhouse Hash…read moreand a side of bacon, plus coffee and water. I requested real Half n' Half for the coffee - which they will provide if requested. Otherwise - you'll be using the chemical creamers that sit on the table. Food was delicious. The hash includes roasted peppers, onions, potatoes, avocado, bacon, two cheeses - and two eggs - which I had over easy. Also comes with toast and strawberry jam. I had to add black pepper and hot sauce to the hash - because I love black pepper and hot sauces on hash! Service was good! I'd visit here again! Paid with Apple Pay. #FirstWatch

When I first went on the app to make our reservation of four it would not work from the website. I…read morecalled the restaurant and the person who answered the phone was not helpful at all what so ever. She said it had been working for others we should just come in or keep trying. We arrived to the restaurant received a text our table was ready. We walked to the hostess station and were told, sorry, she is looking for a table for you. Then why the text? We ordered our food, the salmon Benedict's were below par in my opinion. There was not much salmon on there at all. One egg was hard boiled the other was soft boiled. They had no taste. It said it came with a side of greens instead I received a bunch of over salted cubed potatoes. They were cooked the way I like them crispy and golden brown. The coffee tasted burnt. The side biscuits we ordered were really good. Flaky on the outside and warm and fluffy inside. Two people in my party ordered a bowl, right now I just remember it had beans, red sauce and tortillas. The comments were, soggy tortillas and no taste. The other person ordered the biscuits and gravy. She said the texture of the gravy was like jello. Our waitress Helen did not check on us, had she checked on us she would have noticed we did not get our order of French toast we had also asked for. When she finally did bring the bill that's when we asked for more water, for her to remove the French toast and for a to go box. The restaurant is really packed in tight. The front waiting area to all the back to the seating. You're sitting on top of each other and it's very loud. They do have a QR code you can use to look at the menu items and pay your bill. I scanned the QR code to pay the bill and it was already figured in at 20% tip. 18, 20 and 30. The parking lot is hard to get around with all the cars and people. I just expected more from the reviews and ratings.

Awesome place, the decoration and vibe for this Occoquan restaurant is the best in the area for…read morethis genre of food. :-)

Cute little spot with a nice outdoor seating area. Stairs at front to the up and back "backyard…read morepatio" dining. Good for a weekend brunch and with varied enough menu to find you will likely come back. The menu had enough options to interest you, with only some of the delivery to be thing left wanting slightly. Still giving them the benefit of their friendly staff it's a better brunch choice than so many regional options. Start here, walk Occoquan town center, and then enjoy that you did.

Amazing hosts and managers! they helped me with the menu and food was so delicious! Great service:)read more

Amazing food and customer service, definitely my go to stop each time im in the area.read more

We stopped by for our first Easter Brunch. It was beautiful. The location was decorated very nicely…read morethe staff was ready to serve a very large crowd. The buffet was very good and our server was very attentive and made sure we had everything we needed. Definitely will be back next year.

So, we came to Tidewater Grill in the Potomac Shores Golf Club for an Island Vibes event, which…read morewasn't what we expected BUT a good vibe. The location by itself is green, serene, and beautiful i.e. a nice backdrop for photos. The music selection and the food was very befitting to the theme of the event. My friend had the jerk wings which were absolutely delicious (I should have definitely gotten these). I got the mango habenera wings and another flavor, which wasn't as tasty. The sauce, by itself, for each flavor was fairly good, however, beyond the sauce of the wings (the meat), needed a little bit more marinating/seasoning for the wings to be a complete hit, in my opinion. As it pertained to service, our waiter was very delayed. Often times, we had to get another waiter to get her, which was a tad annoying.

We checked out of the Holiday Inn Express across the street and had that thing where you want…read morebreakfast but don't want to eat at the same place you always do. Quick Google, and Montclair Family Restaurant popped up basically a stone's throw away. Sold. Pulled in and the lot was full, cars circling for spots. Honestly that's usually a great sign for a breakfast spot but a rough sign for actually parking. We were about to give up and go around the block when somebody backed out right in front of us. Walked in and there were two tables left in the whole place. We felt like we'd used up a week of luck before 10am. Black coffee for me, water for her, nothing fancy. But the coffee was genuinely excellent, which I don't take for granted at a family restaurant. A lot of places treat coffee like an afterthought and this one clearly doesn't. I saw a Greek omelette on the menu and had never had one, so that decision made itself. My fiancée went with the pancake tacos, which neither of us had ever seen anywhere before. My omelette came out and it was eggcellent. The real star was the tzatziki, which was one of the best I've had anywhere, not just at breakfast. My one honest gripe is the home fries showed up cold. But I dumped some of that tzatziki on them and suddenly the temperature stopped being a problem. Then there's the pancake tacos. Absolutely to die for. Picture a fancy McGriddle with a lot more going on and a lot more food. My fiancée is normally very generous about sharing, and this time I got exactly one bite before she made it clear that's all I'm getting. Jealous of her order for the second time this weekend. We will be returning for dinner next time we are in town!

**1 Star - Terrible service from start to finish**…read more We sat in a small booth on a Thursday night and the first person who came over spoke almost no English. She managed to get out the word "drinks," then couldn't understand Diet Coke and unsweet iced tea. After that we sat there about 20 minutes until a different waitress finally noticed us, apologized, and took our order. Food took a long time and was very overpriced for what we got. The waitress who started our order then walked out to the parking lot without saying a word. We were ignored after that until another server came by to refill drinks and then disappeared to the other side of the restaurant. We just wanted the check so we could leave. I finally had to get up and stand at the front. One guy walked right past me, ignored me, then came back a couple minutes later and sent me to a register. The guy at the register sent me back to the first guy. They then had a disagreement right in front of me. Eventually the waitress who had taken over our table came over with a handheld machine so I could tap to pay and get out. Never again.

I've been to this IHOP many times, so my comments on the food and ambience are based on multiple…read morevisits. The service, however, is another story. I like that this location really puts effort into their appearance. There are frequently decorations throughout the restaurant in honor of holidays and special occasions, and they'll sometimes have a big screen TV on with relevant programming (including World Cup games recently). The food is typical IHOP fare, and is pretty good. This location also has some omelet specials not on the officially sanctioned menu (like a philly cheesesteak omelet). The food is solid. The service needs commenting on. I have, in the past, had outstanding service at this location. There is one gentleman whose name I cannot recall who has given me some of the best restaurant service of my life. No exaggeration. But the last two visits to this location, I have had bad service. I will not name the server, but I will say that she is forgetful to the point of ridiculousness. She has forgotten to ring in food, she has forgotten to bring sides and condiments, she has forgetfully left things on my table that were supposed to be taken to other tables. One time, she was standing around doing nothing, when she looked over at me at my table and said to herself (loud enough for me to hear), "Oh shoot! I better get his drinks." Another time, after she had taken my meal order, she asked a shift manager to delete my appetizer from the ticket, and I had to remind her that, no, I had actually ordered an appetizer. She's also touchy--literally she will touch you--and I hate that. She thinks because she's waited on me a few times that we're friends. We aren't. In general, this is a well-run location and there are many good servers here. I just lucked out my last two visits and got a not-great server. If it weren't for her, I'd give this location four stars, easy.

Everyone should take time out of their busy day to enjoy breakfast, lunch, or dinner at the IHOP on…read moreSmoketown Road in Woodbridge, Virginia. Trust me--you will not be disappointed. When you arrive, ask for a server named Nelson. I am over 60 years old, and I have never visited an IHOP where the customer service exceeded my expectations to this extent. From the moment my husband and I arrived, Nelson greeted us with a warm smile, a courteous welcome, and even shook our hands. He was attentive to our needs throughout our visit, but what impressed me most was that he treated every customer with the same level of kindness and respect. Not only did he wait tables, but he also seated guests and cleaned tables--all while maintaining a positive attitude and a genuine smile. His professionalism was contagious and made the entire dining experience enjoyable. If we could have left a larger tip, we certainly would have. Nelson is truly an asset to IHOP. He is also bilingual, which made our experience even more pleasant. With customer service skills like his, it is only a matter of time before someone offers him the opportunity of a lifetime. Nelson, thank you for such an outstanding experience and for helping us start our day on such a positive note. If you are in the area, stop by and show Nelson some appreciation. Exceptional employees deserve to be recognized.

When you enter the building it looks like a nicely renovated location with updated decor. However…read moreit's smelled like the perfume section of a department store and the smell was overbearing. People with allergies must really have had a hard time breathing. It appeared to be the Asian woman who was manning the front cash register area. Tiva was our server and she was on point. She checked on us constantly, checked on how our food was when it came out, and refilled coffee without asking. The food was ok . We ordered the sirloin tips and eggs. The meat looked as if it was cooked on a dirty grill but it tasted ok.

I have visited this IHOP a number of times and have both positive and negative comments about the…read morerestaurant. on the positive side, I have always found the hostess, Liz to be customer friendly. She greets you warmly when you arrive and thanks you for coming when you leave. I have seen Liz cleaning tables, sweeping the floor, taking orders, and serving food, which to me seems to be more than the hostess normal duties. I have observed her checking on customers, serving coffee always with a smile. and when you leave Liz makes sure to thank you for coming. In my opinion Liz is a big asset to the Lorton Virginia IHOP at Gunson Plaza. Now for the negative comments. I can hear loud employee commotion, that sounds like arguing. Most of the time, I hear aloud female voice. This is not good for customers, as we are there to eat and not hear employees arguing. This should not be happening. This tells me that the manager doesn't care or is too weak to properly manage the operation. That will cause the restaurant to lose customers. HT