My whole overall experience was great here. I booked with crystal and she was very attentive to…read morewhat I wanted done. The whole shop was clean and welcoming. I was very happy with the end result and the price as I was paying so much more at the last place i went for a trim. I will definitely be coming back again. Also the tinsel is so much fun and a great add to my birthday weekend. Thanks again!

I had a scheduled appointment and was 10 mins early so I patiently waited until it was my schedule…read moreappointment time and I was offered water by the front desk girl who was very friendly. When my scheduled appointment time came around my assigned stylist was still cutting someone else's hair, and I had to wait 20mins until she finished the previous clients hair until they were finished. I was not greeted by my stylish, but just placed at another station until they finished. When the stylist was finally done with their client, I was not apologized too for having to wait 25 mins after my schedule appt time which I was on time for. If I am required to put a credit card on file to ensure I make my appt time, I would expect my stylist to make sure they at least greeted me and apologized for running who behind our schedule time. I never received a text message or call that they were running behind. Had I known I would have adjusted my own schedule for that day. Once the stylist came over I was greeted with a cold greeting and not even apologized to for having to wait 25 mins past my appt time. This unfortunately is not the first time I have had a subpar experience at this salon. Maybe I had an one off experience, but for the amount of money a consumer pays to get their hair done, this sort of Behavior is just not acceptable.

Gimena is the best. Totally transformed my hair. She's amazing. The salon was very friendly and is…read morea hidden gem.

This salon in La Grange is fantastic. I have an allergic reaction to some hair dye and need RedKen…read moredye which a lot of salons don't carry anymore, but they do! They were responsive and polite and Nicole does a fantastic job on my cut and color. They just got a fresh interior redo so the space is bright, open, and friendly. There's an expanded shopping section full of Moroccan Oil, Amica, and RedKen products. The only negative is they don't answer the phone or return phone calls, so you have to do everything on the website, which can be confusing the first time you're booking.

Amy was great! I have thinning hair and she worked her magic and you can't even see the bald spot…read moreanymore. The style is beautiful. Everyone at the salon was very friendly and are very talented. The salon is very cute and cozy. I definitely will be going back.

I made a nail appointment online . Received 2 confirmations . Got there 10 minutes early to be told…read moresorry . We didn't see the appointment. Even though it was on the computer. Not particularly apologetic either the person doing the nails the front desk was apologetic and seemed a little embarrassed by the situation and the way that the nail person reacted I was really hoping for a high-quality nail place since my place closed but I am going to go elsewhere.

Another perfect experience from this best kept secret in Riverside! If you are in the mood to…read morespoil yourself and walk out with a confidence cut & color, schedule your appointment now! Alisa, the owner, is this ball of knowledge & positivity & takes the time to listen to your needs & wants.

All staff is very friendly and welcoming. Hefzi is so…read moreattentive and talented, always get the results I'm looking for.

I want to clarify a few things, because being called a liar and having my experience dismissed is…read moreextremely unprofessional and not acceptable. I have been to this salon three times. I continued to return specifically because I liked one particular hairdresser and had no complaints about her work. My review was never an attack on the stylists themselves . However, I did feel that the environment was unwelcoming at times, and after my third visit, I felt it was important to be honest about that experience. Part of my review included concerns that were shared with me by my sister, who no longer comes to this salon due to feeling uncomfortable and out of place. She explained to me that on multiple occasions she felt she was treated differently, received looks that made her feel she did not belong, and was consistently serviced last while other customers were taken first. She is not confrontational and chose not to address it herself, but her experience mattered to me, and that is why I mentioned it. Sharing someone's lived experience does not make me a liar. To say that dismissing someone's feelings or perspective as "insane" simply because it does not match your own is deeply concerning. You cannot prove or disprove how someone feels in a space, regardless of who else was present that day. Asking a stylist basic questions about management and tipping was not done maliciously. I was simply trying to understand the environment and leadership of the establishment something customers are allowed to be curious about. Unfortunately, your response has now answered those questions for me. I fully understand that this salon primarily serves children, and that delays can happen. My issue was not the eight-minute wait itself, but the lack of communication. Being left standing to the side without explanation while others are attended to naturally creates confusion and discomfort. A simple acknowledgment would have gone a long way. I acknowledge that I could have explained certain parts of my review more clearly, and I am doing so now. What I will not accept is being labeled dishonest or having my concerns minimized instead of addressed with professionalism. I am entitled to my opinion and my experience, just as other reviewers are. I returned for the skill of one stylist, but overall, I did not feel welcomed, and your public response has reinforced that feeling. This interaction alone has ensured that I will not be returning. I also find it concerning that, rather than seeking clarification or addressing the feedback constructively, your response publicly labels me dishonest and dismisses my experience outright. That approach reinforces the very concerns raised in my review. I stand by my review as an accurate reflection of my experience and perspective. I returned for one stylist's work, but overall did not feel welcomed. Your response has confirmed my decision not to return. You repeatedly reference having "proof" related to timestamps, payment times, and the absence of walk-ins. Those details do not invalidate or disprove the concerns raised in my review. Customer experiences are not limited to transaction records or scheduling data. Feelings of being overlooked, excluded, or treated differently are subjective and cannot be disproven through receipts, timestamps, or internal records. I apologize if my original review was not clear enough in explaining these concerns. I hope this response clarifies my experience and perspective.

Welcoming always. Great staff, always attentive and patient!. My kids will never go anywhere else.read more

If you're unsure about this place, don't be. You will be taken care of. The woman who cut my hair…read morewas professional, personable, and good at what she does. I've lived in the area for years but never stepped foot in the store. The other day I needed a last minute cut and came here because my usual barber wasn't available. This might be my usual spot now... 10/10

They no longer accept credit cards and they charge $18. There's cheaper and better places out there.read more

My haircut experience went so well with Paula. She gives…read morethe best hair washes. And she made me fell completely comfortable giving me a completely different hairstyle. Their products are also amazing. Already made my next appointment.

Does anyone know where the actual decent curly-cut hairdresser went? Paula claimed to know how to…read morecut curly hair when it was evident she knew nothing about such a thing with the way she towel dried my hair and then combed it, two definite no-no's even for a novice. One would think she could possibly look into things ahead of time. Got about three inches cut off the top, which I didn't ask for, to the tune of $70 total, including tip; not to mention I wasn't even informed there was a surcharge for paying with a credit card... no big deal but still should have been informed as I had cash. And if you want to have a conversation with someone childlike -- "I tot I taw a puttytat" -- be sure to see her. Holy cow, I felt like I was on another planet. Definitely will not be returning... oh, even with the apologies for a half-hour delay due to a man's short haircut... they couldn't have called me ahead of time? And God forbid they ever answer the phone, period; called up there two days, numerous times, before ever getting a response to begin with. What an embarrassing establishment overall.

I was a first time client and Joette did excellent work on my short, naturally curly hair! I'll be…read moreback!

So I can't really give a place 5 stars if I've only been there once; however, I will definitely be…read morethere twice so we'll see. Hannah was my stylist and colorist and she was just great. It's also obviously a family affair since I'm fairly certain I was the only one there who didn't know anyone. But the way they spoke about mutual friends/family was really evident. Everyone knew who they were speaking about. I thought the prices were definitely reasonable. I won't comment on my result since someone doing your hair for the first time is going in blind (and I've had people who have done mine several times come out looking like they're going in blind). But it definitely did look awesome. It's quaint, but they offer you drinks (even wine). My one complaint would be the space is too small. Every station was taken and they were even sharing stations (not in a weird way AT ALL) just to get someone in the chair, in the dryer and in the sink. But overall experience was definitely higher end and I will be back (hopefully with Hannah). I do miss the days of living in the city and having one person completely dedicated to color and another completely dedicated to style...that being said they don't have the space for that so not going to try to say something negative about that. If you're nearby, I truly suggest you check it out.