My husband was very pleased with the service, cost and quality here…read more Pro-tip: there's always (or frequently) a sale going on so make sure you check their website and the store before you purchase. Service was pretty excellent. There was a small issue with the tailoring (pants were cuffed instead of cut) and they fixed it on the spot no hesitation and apologized for the mistake. Even steamed the suit jackets before we took them home. Would definitely recommend if you are looking for a standard inexpensive suit.

Jos. A. Bank provides a great shopping experience. From the outside, the store often appears empty,…read morebut the interior operation is meticulous and well-organized. The staff truly shines here; the consultants are nice, genuine, and well aware of their products. They know exactly what they have in stock and where to find it. I was able to pick up two shirts, some cufflinks, and bow ties in an absolute breeze thanks to their expertise. It's definitely worth going for the excellent service, value and efficient shopping.

I recently visited the Ann Taylor store in the Riverside Mall in Hackensack, New Jersey. I received…read moreexcellent guidance from Stylist Jane Charshafian that led to my purchase of a suit jacket for my wife for Christmas. My wife was very pleased with the item's design, quality, and color, but as often happens when I buy clothes for my wife, the size I'd chosen, a 2, wasn't quite right. Accompanied by my wife, I returned to the store on December 26, but found no size 4 on the rack. Store Manager Debbie Connolly stepped in to help. She double-checked the rack, then the stock in back. When she couldn't find the exact replacement, she checked Ann Taylor's remote inventory. She then had my wife try on a jacket whose materials and design are identical except for its lapel in both a 4 regular and a 4 petite to ensure the optimal fit. With the 4 petite chosen, Ms. Connolly processed a refund for the returned jacket and took shipping details for its replacement. Despite the fact that the store was quite busy, Ms. Connolly calmly yet efficiently took what some might consider extra steps--all while maintaining a cordial, professional attitude--to make sure that my wife was happy with our purchase. I'm probably dating myself here, but this experience seemed a throwback to past generations' approach to customer service. The fact that I had a very positive interaction with Ms. Charshafian as well suggests that this high level of customer service wasn't a fluke, but rather a part of the store's culture--which, I'd suggest, can also be attributed to management. It's this kind of service that builds customer loyalty. Ms. Connolly and Ms. Charshafian are a credit to the Ann Taylor brand.

I have had one of the best experiences shopping at Ann Taylor thanks to Kristen! She was extremely…read moreattentive and helpful in assisting me in the fitting room and register. I first called to see if the store was still there and if they had a specific item outfit I saw on the website. She gladly pulled the outfit for me and helped with sizing and picking out the perfect shoe. I even called the store after to ask her a question for some insight on an accessory and she pleasantly helped me put my whole outfit together for an important meeting. I am so thankful to have had such an amazing experience at Ann Taylor thanks to Kristen. I will be coming back soon and sharing my experience with my clients.

The newest Kate Spade shop has finally opened in Paramus, and I couldn't be happier! It's a lovely…read moreshop located on the upper level of GSP, just across from Neiman Marcus. I'm a big fan of their bags & dresses, because they're always so colorful & reflective of the season. I stopped in a week after their grand opening, and it seemed like everyone was still in a festive mood! The employees are very sweet and friendly. The store has a great flow, with lots of open shelving (and not so many floor displays to maneuver around) and plenty of light. Bags are mostly up front (and along the windows), with jewelry in the middle and clothes/shoes near the back of the store. And everything is open, which means you can pick up, try on, and feel all the items in the store -- especially important when it comes to jewelry! So even though I tried my hardest to resist, I ended up buying a lovely springtime bracelet that perfectly matched my new dress. I took one from the display, but an employee offered to get me a "fresh" one from their storage and wrapped it nicely in one of their signature colorful boxes. Yay! I'm so happy to add this shop to my regular rotation at Garden State.

This place is absolutely wonderful they're willing to go out of their way and even put something on…read morehold for me for a few days I really appreciate their customer service and their kindness. Definitely come here if you want to buy something designer not really the norm with me.

Lucille & her selection are fabulous!! Welcome to Ridgewood high end designer styles at discount…read moreprices!!! I've been back 5 times!!

Awful customer service. The owner was so rude and super racist. I never felt so uncomfortable and…read moredisrespected in my life. Never going back! Don't waste your time and money. M.M. Update September 2021: I am a different person and your comment is invalidating my experience at this store. I am simply giving the review I think you deserve and as the owner I believe it is your duty to take this review and improve your customer service.

Everything: the amazing staff: Yvette H., Tiffany and on my previous shopping trip were Yasmin N…read more and Alejandra They were all so very delightful, knowledgeable and patient. You are so fortunate to have each of them in your employ.

Went to the store to purchase a back to work wardrobe: shoes, slacks, blouses, dresses, jackets,…read morepurse, etc.. As usual, they had zero carts. I asked to speak to a manager and it took over 10 minutes to get to speak to him...cashier called him 18x before he answered her call. He said that he had only 3 carts for the whole store...really? When I explained, I was looking to buy a substantial number of products, his response was to run each item to the cashier for her to hold. So basically, he expected me to run back and forth my whole shopping experience. This is not customer service...this is customer piss off. Needless I will not shop in the store ever again!

PROS: Clean and organized, variety was plentiful, prices were as expected…read more CONS: Nobody greeted us nor did they ask us if we needed any help OVERALL: Amazing store; but they need to better their hospitality

Dear Alo Corporate Customer Relations Team,…read more Please forward this complaint to the regional manager responsible for your Willowbrook Mall store in Wayne, New Jersey. On October 10, 2026, at approximately 3:20 p.m., I attempted to make a $226 purchase at this location using my Chase debit card. The transaction was declined. The associate assisting me explained that the store puts the transaction through, it gets declined, and the customer then has to call their bank to release it. She described this as something happening because of the holidays. This explanation left me confused and embarrassed. I stood at the checkout counter calling my bank over a $226 purchase and felt humiliated by how the situation was handled. I am requesting a clear explanation of the payment procedure the associate described, including whether this is an actual Alo policy and whether Alo's payment system or my bank declined the transaction. I subsequently called and spoke with a manager named Manny. I explained how embarrassed I felt and expressed my concern that, as a Black woman, I had been treated poorly because of my race. I want that concern taken seriously and investigated. When I asked Manny for the store's identification number, he said no. When I asked for the corporate office phone number, he again said no. I then asked him directly whether he was declining to provide that information, and he said yes, telling me I could go on the website. His response made an already upsetting experience worse. After explaining that I felt humiliated and potentially discriminated against, I expected respectful assistance and a way to escalate my concerns. I am requesting: * An investigation into the checkout interaction and Manny's handling of my complaint. * A written explanation of the payment procedure described by the associate and whether it is applied consistently to all customers. * Confirmation of the Willowbrook location's internal store ID. * Preservation and review of any relevant transaction records and available surveillance footage. * A response from the regional manager or corporate retail leadership explaining your findings and how this will be addressed. Regardless of the reason for a card decline, customers deserve dignity, courtesy, and respectful assistance. Please acknowledge receipt, provide a complaint reference number, and respond within five business days. Sincerely, Candice M.

This is a small Banana Republic... OK, it's a VERY small Banana Republic…read more I have never had a bad experience with the people at this place. This may seem like an odd comment, but the area is very upper-middle class to upper class, where you sometimes get kids working the shops who feel superior to you for no reason other than their parents are rich. At Banana, they're always willing to help you out. Just the people alone would give this location 5 stars. Unfortunately, the place is really small (I know I keep saying it, but it is). I really feel like I can stick my head in the door and see everything they have without actually going in. The lay out is pretty standard for most BRs; nicer attire in the front (read: suits, suit separates, the hot new looks), with an area in the middle for check-out, some shoes and cologne in said middle section, followed by the more casual clothes at the end. It is obvious the women's side is a little bigger, and is not interrupted by the register area which does hinder your shopping experience by making it a hassle to get through. I feel that the clothes selection is very lacking (I can speak for the men not so much the women). I can rarely go in there and find anything I need. I've gone in and seen some very nice jackets, even a sweater or two, but they are always tiny. I can never go in expecting to find anything larger than a Medium. I need a size 38 pant, and you will not find that in stores (unless it is an online return), especially not in little shops like this one. I wish I could give this location the full 5 stars due to the helpful sales personnel, the fantastic out-of-the-way location, and the always classy attire they sell. Unfortunately it is a store, and the inability to have ever actually bought anything from this location stops me from doing so. I can honestly say the only things I have ever been able to purchase at this location are either cologne, perfume, or possibly a pair of glasses. Everything else I have had to head to one of the malls and deal with that mess. I know their space is limited, but I still feel it has to be compared to other similar shops. The fact of the matter is I can't give a clothing store I have never bought any clothes from a 5... not even a 4, no matter how great the sales reps are.

This is def a small banana republic but I liked it because it was a lot less people then the one at…read morethe mall or at the outlets. Which also meant the clothes were well organized and it was easy to find what I wanted and everyone was super helpful. Only drawback for the small store is there were less choices on clothing.