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Services - Chico Electric

Electric installation or replacement

Electric repair

Generator installation

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Generator repair

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Power Watch Systems

Power Watch Systems

(10 reviews)

Buyer beware! Initially, I would have given Power Watch Systems (PWS) a 5-star rating for the…read moreinstallation of my Generac generator 3.5 years ago. The installation team was excellent, and I even referred them to others, earning a $50 coupon for my referrals. However, since October 2022, I've experienced recurring "overcrank" issues with the generator after its weekly exercise. PWS responded promptly each time, but the problem persisted, occurring five times in two years. I was charged $300 for two of those visits without a resolution. Eventually, they identified the outside regulator as the issue and quoted $898 for the replacement. I had to request a breakdown into Parts and Labor. The breakdown was $400 for a master plumber, $349 for the regulator (NGR02 1"NPT Orange Spring 2-7"WC 1/2" Orfice) , and $149 for someone to turn it on. I inquired on how long it would take to replace the regulator and I received a written response that "they wouldn't know until they got out to do the job" which led me to believe the $400 labor was an estimate. Despite my request for an adjustment after the plumber took only 30 minutes to replace the regulator, PWS insisted the quote was a flat rate, stating I had agreed to it and should be grateful for all of their "great service". When I researched the regulator's cost, I found it much lower than quoted. My complaints were met with accusations of ingratitude. I tried to speak to the owner but he refused. They did try to appease me with a lower cost which I paid but still paid too much and took a lot of verbal abuse. I won't use or recommend PWS anymore and have found another local dealer. I advise shopping around should you use Power Watch Systems for any repairs. For some reason this Yelp says I am from San Francisco but I am from Eagleville, PA

Professional, family-owned business. Stuck with us through township challenges to our generator…read moreinstallation. Thanks especially to Sharon!

Chico Electric - generatorinstallrepair - Updated May 2026

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