I spent a significant amount of time with Chloe who showed me at least a dozen rings that I'm looking to purchase for my wife. Chloe was extremely knowledgeable about the jewelry and helped me pick out the perfect ring for my wife. Thank you! If you are looking to buy jewelry ask for Chloe! read more

This shop doesn't pay well for gold; you have to be very careful with them. While another shop offered me double, this one wanted to pay me half. You really need to be careful with them--I don't recommend them. read more

Leslie and Kyle were great at selling some goals thank you at Chico cash exchange Please come through if you got anything to sell read more

Chico Cash Exchange is the only place I trust. They loan me money when I need it most, and have consistently done me right gave me a great compensation for my things. Jocelyn, Kyle, & Les, are all very professional always great attitudes they love what they do, helping people. They're truly the greatest in Chico. I wouldn't trust anyone else. read more

Wow! My new go to for precious metals. Kyle, Shane, and the lovely Amanda were excellent. No BS negotiations, just straight dealing at fare market prices. read more

Excellent service. Nice man. He was very patient when I brought in a fist load of chains.

Don't sell your precious metals at Chico Cash exchange. They low balled me twice. I knew what I had. I knew what is worth. I knew the price of the precious metal. I know how pawn shops and places buy. wasn't expecting to get rich. I walked out both times. If you want to sell your precious metals go to Chico coin & jewelry. Up front and honest. Very fair on what they pay you. Tremendous difference between the two places. read more

Since last year Chico Cash Exchange has done very well with hiring great knowledgeable people. All their employees have good Customer Service and I know my property is Safe. Thank you so much for always helping when times get rough can definitely count on these guys to give me a decent read more

Chico Cash Exchange - Picture of the front entrance - Gold Buyers Near Me - Chico, California

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They were nice and all, but don't really know their tools. They offered me $60 for a bundle of items. I ultimately couldn't do it because I thought it was way too low. About an hour later, a guy comes by after seeing an ad on Facebook, and buys the same exact items for $320.... read more

Amanda was an amazing sales associate!! Helpful and very very patient with all my questions.. definitely a place to come to with any and all jewelry needs!! read more

Knowledgeable and straight forward information about jewelry and coins and precious metals. I bought my grandson a couple silver eagles and I had quite a few questions about cashing those coins and how the cash for silver exchange works. They were patient and respectful to.me and generous with their time in teaching me how the exchange of precious metals works. Great people.. read more

I would give 0 stars, this place was horrible ". I'm not from this town and unfortunately I lost my atm and luckily I had purses to sell. I wish I never went to this store. It wasted all my time and spent more gas waiting in my car over an hour. Today is Thursday and the girl working tokd me she would take 2 purses and 2 wallets and I said good which wasn't much only $60 total. She has me sit around and then now she can only do I purse and one walket so down to 30 now, and then after waiting 1-2 hours she can only take one wallet. I couldn't believe how ridiculous this was for $10. Please if there are other shops out here in the area, I recommend highly to go there abd not this place. Almost felt like it was purposely sone. I worked customer service my whole life amd never would keep someone waiting and to give them crumbs. 2 hours should be enough time, I do know that. If you do choose this place I think show up in the morning if you want to get something authenticated. What a freaking joke. Glad now cause lowballing like crazy here. Never once complained anywhere but warning all. Don't keep people waiting cause your lazy to do authentication and if you go overtime, so maybe do so. Horrible read more

Clowns. Nintendo Switch OLED with game and SD card and they offered $75. Worst pawn shop by far in Chico. I've had same Switch console at other places got double or more on loan. Won't step foot in this establishment again. read more

I absolutely love chico cash exchange they always have the coolest thing at a great price

Wouldn't cash my IRS tax return! It was sent in cashier's check form. They say they don't cash them. ‍ Went to Walmart and they only charged me $8. read more

I wish there was a negative 5 stars!! My family and I went in today and were watched and then when my husband went to ask about a welder the Caucasian guy there looked at my husband's clothes (still in work clothes) and starts to basically "walk" "push" "guide" however you want to word it out of the showroom saying "oh actually the showroom is closed" all the while there are more customers in the showroom shopping!! My children were Not touching Anything!!! They were right beside their dad the entire time! I feel discriminated against! This is NOT the first time!!! I will not be going again! I figured they may have learned customer service by now but I was wrong! I hate that my children had to witness something so terrible!! read more

Needed some new power tools for a job I'm currently working on and this place had it all! Highly recommend getting tools from here and any other needs you may have. Amazing customer service from Cody, will be coming back. read more

Always super friendly staff, every time I come in I'm greeted by super nice staff. Honest prices for honest goods, they don't shy away from the gritty truth and that's something I look for. Will definitely be coming back. read more

Chico Cash Exchange is a professional local establishment. I have been doing business here for some time, and they have always been a great place to conduct business. The staff is always friendly and helpful not to mention they go above and beyond. They offer warranties to accommodate individual needs of their clients at major discount price as well as layaway . Great for the holidays , "might I add." In the event that I have bought an item I wasn't happy with the employees kindly returned , and gave me store credit which was great, because this place is a hidden gem. I would say they have new and interesting items weekly. If you're a bit behind on your technical abilities the employees educate you on understanding the product being purchased. Thank you Chico Cash Exchange for providing great service , quality products at a reasonable price. read more

I love this local pawn shop in Chico California. They always have cool interesting items/ jewelry. Awesome friendly staff Kat and the team always take care of you. Check out chico cash exchange read more

Went to this pawn shop to sell an electronic device. I understand that pawn shops have to buy everything rediculously cheap. I get that. However, that is the least of THIS pawn shops problems. First of all, let's talk about the setting of the shop itself. I walk in, there has to be at least 8 people stuffed into this pathetically small and obscenely cluttered establishment. Seriously I could hardly breath. (Not that I wanted to, this place smells absolutely horrendous.) Finally some bored blonde lady ushers me forward to the counter. I explain to her what it is that I'm interested in selling. It's pretty obvious that she really doesn't know whatI have, but typical of pawn brokers and the people that they employ she tries to play it off like she does and that it is in fact worth nothing at all. Whatever. What really makes this particular detail bad is that she then tries to look up the generation and model of the device (after I had told her) using the FIRMWARE VERSION!! SERIOUSLY? Lol. I would think that a business that preys on the desperate would at least have the dignity to have a even small amount of knowledge of the things that are typically brought into a pawn shop. Then some man (I'm going to assume that it was the owner because god help whoever does decide to go in this place if this is the kind of person being employed) comes up to the window and in the rudest way possible tells me that he has stacks of them and that he doesn't want to increase his offer at all. I understand, but did he have to be so unprofessional about it? I did end up selling my device to them at which point the lady says, "Here's your reciept" and turns away. Sorry but we are the patrons here keeping you in business? Perhaps a, "thank you" or, "take care" would suffice? There are pawn shops worth visiting or even selling things to if you're in the situation where you might need to. It is my opinion that this is NOT one of those places. Visit at your own risk. *Everything expressed in this review is entirely my own opinion. Anything written here should not be the basis of prejudice or forethought regarding this establishment* read more

Thank you, Gary, at Chico Cash Exchange. Your service was delightful. We got exactly what we wanted at a great price. We will be back for future jewelry purchases. Shiny! Shiny! read more

Chico Cash Exchange - I promise to love you!! - Gold Buyers Near Me - Chico, California

If you feel like being ripped off this is the place to go I brought a 200 tv in asked for 75 for pawn they came back with 50 and I said ok that will work I'll be back in a few days so what the heck not that bad and then she comes back and o actually I can only give u 30 wow wtf what a scam and that's not the first time I have brought things in here and the come back with some shit offer read more

I have purchased several items from here, ranging from jewelry to speakers. The business is trustworthy, clean, organized, and everyone is super helpful and friendly. This is always my first stop when I'm looking for that special piece of jewelry, and I have yet to be disappointed! The selection and certainly the pricing can't be beat!! read more

My husband and I received gold coins as a unique and beautiful wedding gift, with permission to use as needed. We brought them to Chico Cash Exchange for their value and were offered a great exchange. Great customer service and would recommend! read more

Negative stars, these jerks sold me a cubic zirconian and told me it was a real diamond, they won't accept the return, I am persuing legal action. Fraud, fraud, fraud. If you are looking to buy or sell jewelry or coins go down the street to Chico coin and jewelry, they are honest and reputable. I wish I had gone there myself. read more

My partner and I went here with a particular purchase in mind. Gary, one of the staff members, was very knowledgable and helpful (not to mention patient) and helped us find exactly what we were looking for. I highly recommend checking out the shop when you're in need of something and don't mind buying gently used items. Tell em' Ange sent ya and have a blast exploring all of the wonders this store holds. read more

Went into this store purchased a set of two way radios with the charger. Took them home and tried to charge them. They will not charge. Called the store the following day after they opened. Asked them if they would except my return. Conveniently the manger wasn't there and they can't do anything for me. So if this is their policy I wouldn't recommend you buy anything from these people. read more

Picked up a GoPro here this weekend. The store manager was totally professional and made sure I walked away happy. The GoPro was exactly what I was hoping it would be, and the price was way better than paying retail. I highly suggest that you check this place before buying anything on Cragislist....you just may find something better, at a better price, at this place. read more

Excellent service from Elizabeth--very fair pricing. I have purchased several pieces of fine jewelry here and am very happy with the quality and value--also very fair--I brought in a necklace that I thought was good plate and she told me it was 18k gold. Very patient and friendly with my kids too. read more

these guys have absolutely no customer service skills what so ever. they were VERY rude, took way to much time for service, and did not know how to plug in an electronic device and turn it on - claiming it is broken and they don't know whats wrong with it to a customer. VERY poor service. this is my second experience going there, the first time - the tried to severely under buy gold bullion from me, i have been in the gold business for awhile now these guys are not to be trusted. read more

I was looking for a birthday gift for myself in particular a nice diamond ring. Upon entering the store I was met by Elizabeth who gave me all her time and attention to detail to find exactly what I was looking for. I got a great deal on the ring and I am so very pleased with the customer service and I will be going there again for my next jewelry purchase. read more

Went to go sell a $300 watch because I hardly wore it and needed cash. Clowns offered me $15 for the watch. Ridiculous.

Great jewelry selection. Lots of high end guitars and basses. A surprisingly large selection of power tools and electronics. Flexible pricing. A pawn shop that looks as nice as a high end jewelry store. The staff is very knowledgeable about what they sell. They also offer very fair prices for the items they buy. read more

WOW I would never do business here. I was driving by with a silver coin in my pocket and thought I would sell it before I lose it. It was a Canadian 63 silver dollar. I was offered 5 bucks and that seemed a little low so back in my pocket it went. Curious I was in driving through Paradise and stopped by a similar place and was offered literally 3x's that amount. A few dollars difference I would forgive, but that was beyond reasonable. Imagine the difference on say a $200 gold ring? Even on a single coin it would have been worth the drive to go to paradise... read more

Called ahead of time and gave a very clear description of what I was selling but got a much lower price once I got there. I turned around and left. read more