Lady Matilda has been anxious for some real Mexican food or at least the kind of authenticity not available in the northeast. We are on a sojourn to a festivsal in Tucson, Arizona. Our week has been chaos. We had been traveling for 16 hours across the country by connecting flights that began long before dawn. The ChicjeNuevo sign called to Lady Matilda as we drove to the hotel. The place was not busy, but none of the eateries on that stretch were busy. It looked like fast food but Lady Matilda ordered a plate of chicken, refried beans, and rice that she took her time savoring. 16 hours of road stress and exhaustion melted away. The staff was friendly and warm. The price was fair. The dining room was clean. Highly recommended. read more

ChickeNuevo - Mexican Near Me - Tucson, Arizona

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This a good choice instead of other fast food. Grilled chicken, pinto beans, salad. A little pricey but worth it....usually. The crispy chicken tacos are good with the warm salsa. My only gripe is its inconsistent. I always order the plate with corn tortillas. Almost always its flour. The salad is sometimes just some wilted lettuce, onion and a wedge of tomato that has the core still intact. There might be dressing...might not. The pinto beans are fine. The chicken is usually pretty good. Often it seems like its been sitting out for awhile or in a warmer as the skin gets wrinkley . Other times its hot and fresh and moist. Overall its meh. Typical for most places these days. Its fine. Oh also the lime situation needs some serious help. read more

ChickeNuevo - Literally driest lime ever. Not a drop. - Mexican Near Me - Tucson, Arizona

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This will probably be the only 5 star i will ever give. If you have not been please come. This tastes nothing like the one by the in-n-out on Irvington. The flavor is exceptional. The service is 10/10 and the restaurant is absolutely clean. Come by if you want real tasty food. read more

ChickeNuevo - Shaved ice Pepsi - Mexican Near Me - Tucson, Arizona

Looking for a healthy chicken brought us here to Chicken Nuevo. The location wasn't the greatest. We ended up on the wrong side of the building. Walking in we got greeted. Asked about the coupon we got off their website, the girl looked annoyed and had to call her manager. Wasn't a very friendly welcoming feeling. Upon arriving home, the chicken was good but not nothing to talk about. Tortillas were delish!! the Salsa was meh. read more

ChickeNuevo - Mexican Near Me - Tucson, Arizona

Happen to need a quick lunch and this place didn't disappoint. I opted for crispy chicken tacos and they were really tasty. Super fresh and crispy. The tacos were covered with sour cream, cheese, and pickled onion. I'd never been served tacos like that but I loved them. The salsa bar had lots of choices and appeared fresh. It was fairly clean as well. If I'm ever on that side of town, I'll give it another try. read more

Wow is this food delicious. It tastes like the chicken is slow cooked. So tender. Had a number one with rice and macaroni salad. The fried tacos were also excellent. A nice dine in environment with very friendly people and great service. Will look forward to coming back. read more

This restaurant has some great tasting menu items. I chose the three taco option while my partner selected the 1/4 chicken. My tacos toppings had a flavorful mesh of lettuce, grated parmesan and marinade that could double as a side salad. It was quite fresh. The 1/4 chicken was a large portion of food which included rice and beans. I always taste the beans these tasted quite authentic. I would say the value met price point. The eating area was clean and included a salsa bar. read more

ChickeNuevo - 1/4 chicken - Mexican Near Me - Tucson, Arizona

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The chicken is deliciously spiced and reasonably priced. I get food for periodic staff meetings and everyone loves this. Did I say it was very affordable,especially for group meals? I also highly recommend their chicken nachos! read more

I'm torn writing this review. I love the food here. The one star is for the price I paid for a "large" bean and rice burrito, which I was told by the cashier was at least 8" long and "big" for $3.95. I ordered it, took it home and discovered I paid nearly $4 for a 4 inch burrito that was lightly filled. That's $1 and inch! When I called back the cashier told me that was correct and she didn't know why the burritos are made that way! She apologized and wished me a good night. She didn't apologize for being up front with me about the size. No need to say that I feel taken avanage of and do not plan on returning here. Be sure to check your order before leaving the establishment with your order! read more

ChickeNuevo - 4 inch Large Burrito for 3.95...beware! - Mexican Near Me - Tucson, Arizona

I have always had good everything here. The food is hot. The salsa is always fresh and it reminds me of eating in Puerto Peñasco

Good food!! The Guac must be made to order it's so good. This spot offers a few different combinations but the chicken is the way to go. The owners are good people who stand behind the product. Will return... read more

The drive thru sucks speaker doesnt work you need to pull up to order and girl at window had terrible customer service. Was there 8/7/17 @ 12:20 read more

I placed an order thru ubereat. My food was never delivered. I called the restaurant the lady that answer was so rude , she didn't give a chance to talk then she hung up. read more

I love Chicken Nuevo. It is great & always affordable. I usually get a combo with only chicken and tortillas and the "rice pudding" aka arroz con leche. I've never been disappointed. On Wednesday's they have a "Family Special" where you get sides, tortillas and 1 1/2 grilled chicken for under $30. read more

Y'all need to watch your receipts if you'repaying with credit/debit, someone who works the counter here is adding tips to the total on the back side after they ring up your credit card so it's a larger amount that comes out of your account than what you think you're paying in the restaurant. When confronted, rather than refund back to card, they gave the money back in cash, and said no manager was available. Be careful people. read more

Was good for what it was. I quick serve, regional Pollo loco type of spot. I'd return. Solid with proper expectations.

Great authentic Mexican food. They have really expanded their menu and to other locations ever since they opened over 10 years ago. It is a family owned and operated restaurant. The carne asada burrito is great and massive and unlike alot of other "so called Mexican" restaurants they DO NOT charge for guacamole. Because any Mexican knows that charging for guacamole at a Mexican joint is like McDonalds charging for ketchup it just shouldn't happen, but thats besides the point. I usually get the number 3 combo and the chicken is always crispy and perfectly cooked. They marinate they chicken for over a day so it has an amazing taste! If you are ever in Tucson you must go to any of the locations they have, you wont be disappointed read more

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Food is okay...it's chicken you can GET IT EVERYWHERE. But the service is very poor and you will NEVER get everything you are paying for. I've quit going there even though I like the food but they have shortchanged me (and you?) for the last time. I spoke to management about their uneven food service and they didn't care hence this review. Not going back anytime soon. read more

This is a great Mexican pollo asado joint. I got the three piece chicken combo with a side of whole beans, tortillas and a drink for under 6 dollars and it was fantastic the chicken had a great flavor, was very juicy and they have a great condiment bar selection. read more

ChickeNuevo - Number 3 combo - Mexican Near Me - Tucson, Arizona

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Worst mexican food ive had in tucson. Ordered a carne asada burrito for $8.15 the burrito is small and dripping with grease. On top of that i waited 30mins for 1 buritto. Never going back again. Horrible service. read more

Sad to say as much as we usually like the food, we will not be going back. One thief ruined it for us. We made a purchase by debit card yesterday for $27.18 and today I saw that transaction and another one for $42.40. Luckily my husband was able to go down and verify that yes I had signed the first receipt but there was no signature on the 2nd one. He was given a refund but it still makes me so weary of ever going back. Everyone be aware of your transactions! Funny thing is that I felt like the girl was doing something shady because she took so long to run my card. She probalby purchased dinner for her family on me! So keep an eye out for employee with the bright red lipstick and doesn't know how to appy makeup! read more

I'm from Los angeles, stopping by in Tucson for business, this places is pretty good great and welcome people, I had the chicken Tacos which are delicious, happy and satisfied customer, I highly recommended to stop by, great chicken read more

I love this place! It's cheap, filling and very decent for what you pay. I love the red sauce enchiladas, 3 to an order for around $6 and I can never finish it all! The hot salsa on the salsa bar is excellent. Good place for an inexpensive but tasty meal. read more

Ordered these guys from an airport hotel through Uber eats and it arrived in less than 20 minutes total (it's like a 5 min drive). I got the chicken meal with a side of macaroni and green salad plus guac. Loooved the chicken: seasoned really well, way better than anything I could make at home. Seriously delicious. Macaroni salad was pretty solid, would definitely get again. The "green salad" side was super lame (iceberg with one tomato slice and ranch dressing), so I'd try beans next time. Also, I didn't love their flour tortillas, sort of a weird texture for me. Highlight of the meal: an amazing roasted jalapeno and fresh red salsa. Eating this with the chicken was dope!!! As in, so tasty I had to bring back adjectives from my teen years. Will definitely try this place again. read more

Will be coming here again, the chicken is great and all the food we tried was tasty. Great service too and beautiful girls with beautiful makeup read more

The worst experience that I have ever had in any resturant. I have been there several times before and ordered the same item every time. When the chicken tacos came out completely over cooked the lady working who refused to give me her name but claimed to be the owner/manager refused to refund my money and told me that the crispy chicken tacos always come out like that. My five pervious orders from that exact location have never been a jerky like texture. She let me know that she could have them made again but that they would be the same!! I asked for my money back she refused and walked away from me. When she realized i was still there she turned to me and what do you still want!? I took a look around and there was no sign stating that there were no refunds. I will NEVER go back to this establishment again because of their lack of customer service especially from management. read more

This place is fantastic! I stop by everytime I'm in town. I wish I could find something like this in Phoenix

Ok the chicken is the best in Tucson!!!!! I love the dark meat. So that is why I always TRY to order the number 6 , 10 pice all dark meat with no skimpy wings. (FYI I feel like a fat ass that I know what the number 6 consist of) 7x out of 10 I am told that they don't have the number 6. This always confuses me. Usually I drive to Safeway and buy some Rotisserie chicken. Not as good,coast more money and its not all dark meat. How ever I feel that a chicken restaurant with menu items such as the number 6 should have the number 6. Or at lest give me a wait time. Today I went to this Salmonella buffet. I asked for the number 6 no sides 10.99 They told me they where out of the number 6 but I could get the Wednesday special 12 pice with 3 large sides 14.99 whicth consist of dark and white meat. I asked if they are out of dark meat they told me they only have dark meat for the Wednesday special. I didn't want the large sides so I just drive off and went to Safeway. If you have dark meat you have the number 6 If you don't want to serve it then take it off the menu read more

Every time I come I do drive thru and there's always a wait time of more than 10 minutes. They have the worse customer service. They don't honor their promotions. I always go to the one on Ina but I'm sorry to say that today was the last time I buy from them. I will from now on go Pollo Feliz. read more

Worst customer service ever! The speaker was broken at the drive thru so that started problems, then I asked for extra limes and she said "what for" then she added "oh well we charge for limes at the drive thru but you can get off and get them for free". Signed my receipt and left only to find I was missing my soda, Tortillas, and a piece of chicken. I called and asked for the manager and they said she couldn't come to the phone because she was eating. I asked for the manager name and was told they couldn't give me her name. Gave them my name and number and they never called back. No apology, and I was robbed because I'm still missing items I paid for! read more

The lunch rush starts and me and my homies go to this place. I get the nachos and I didn't want pico del gallo because onions are not on my list of eating. I over heard the lady yell at the cook about the pico del gallo but in Spanish. He put it on anyways. They serve me and didn't say anything about it I had to find out on my own. It not a big deal but it would be nice if the people's preferences where first and people cared about the food the customer wants. What if I was allergic to onions or jalapeños. Don't think I'll go back to this location. read more

The chicken and tortillas are awesome! The green salsa is way too salty though. Overall I thought it was really good. If I'm in Tucson again, I will be back! read more

The chicken and rice were a little dry; and the tortillas aren't "cooked" so they weren't edible. The place was clean and the staff was SUPER FRIENDLY. The salsa bar was well stocked and delicious. read more

The chicken soup is probably one of the best soups ever!!!! I come to Tucson every couple of months and the soup is a MUST. The rest of the menu is very good. This place only exist in Tucson so it has to be tried. read more

i don't care what any bad reviews say. i fuck with chicken nuevo forever. 10/10 aint nothing better take my money

Very good food. Good price. Good service. I definitely recommend it. Nice variety of sides.

The chicken quesadilla was just ok. But the rice.... very dry and bland and the refried beans..all I got was a container of brown liquid .. no beans and certainly NOT refried. I could have used a straw to drink the bean juice. No beans in the bean juice. I don't think I'll be returning. read more

Very happy I ordered food to go today. I ordered over 25 pieces with rice, beans, corn, tortillas, salsa and jalapenos for $50 dollars. That's a great price for the amount of good we got. I have a large family and perfer to not break the bank on a meal. It was cooked really well with lots of flavor. Definitely going back! read more

Went Sunday to ChickenNuevo on Valencia. Poor service. Ordered their weekend special...they ran out of chicken....Finally, we sat down with 1 1/2 chicken to eat......Then the manager (Manuel) started to turn off the lights on us...we were shocked.....If they had told us that we need to do carry-out because they were closing, we would have done this.....however, they said nothing to us.....they just started turning off lights on us. Stay away from this awful, terrible ChickenNuevo restaurant. We will never return to this restaurant.... read more