Absolutely love the different flavors of their chicken salad. Broccoli salad, can't say enough. Everyone has always been friendly. Oh, and the cookies read more

Stopped in for a quick bite on the way to my Part time since I didn't want some fried fast food. Ordering online was so easy and when I walked in I was met by a sweet friendly face waiting to see if I had a mobile order. I did a croissant with kicking katelyn and chose a extra scoop instead of a side. My scoop was jalapeño holly and talk about perfection! I loved every bite. It was so fresh; seasoned and the pickle was so crunchy. They give you plenty of crackers also. The only thing I would change if would have gotten both scoops in Jalapeño Holly because it was that good! I will definitely be returning! read more

The service was great! I love chicken salad and this was tasty. Not sure if I would go back, the only issue was the odd smell coming from the kitchen area. It was unsettling smelling what smelled like dirty dish water and stale cafeteria. read more

I stopped in today to grab a late lunch after a doctor appointment. I decided to order the Chick combo, with a Classic Carol on toasted wheatberry bread with lettuce and tomato, and a side of broccoli salad. The food came out pretty quickly and I was happy to see that meal came with a pickle spear and a sugar cookie. The flavor and consistency of the chicken salad was perfect, and the lettuce and tomato were great additions. My only disappointment was the bread, which had the consistency of being grilled on a flattop (it wasn't crispy as you'd expect toasted bread to be). The broccoli salad was tasty, but could have used a bit more dressing. The staff was super friendly and helpful. I will definitely frequent this establishment whenever I'm in the mood for a healthy-ish lunch. read more

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Surprise! I am neightherca salad person nor a chicken. But on that day after the doctors visit I was hungry, and did not want to eat anything heavy. I could not think of other popular chain stores, as they are monotonous, all taste one taste, that is salt. I stopped by the nearest Chicken Salad Chick with a lots os skepticism, but left with fulfillment. It is a place for multi- tasting in one plate. A scoop, some salad, loaded with crackers, and sweet grape salad, and amazing dessert on the house which is much more than cookie. Servers were very energetic and funny. They have a history of making the place, to know the history you need to go there. read more

Chicken Salad Chick - One scoop of Jalapeño chicken salad and grapes at the side - Southern Near Me - Glen Allen, Virginia

Seeking a great sandwich for lunch, stop here for that mid day satisfaction. I had the original chicken salad on a croissant even though there are many variations of chicken salad. That Buttery flaky croissant was an excellent choice for my bread. It was a little breezy inside for me.but there is outdoor seating in front. This was my first visit, but I will be returning. If it's still chilly inside my order will be takeout. read more

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I ended up here because so many people on tik tok were talking about this grape salad... so i had to have it! And i was not disappointed by any means with it. It was sweet and the grapes were fresh! 10/10! I would eat that again. It did come with brown sugar and nuts to go on top but i was sharing with my toddler and did not put it on there. Each variety of chicken salad we got was delicious. They were a little short staffed while we were there and for a Friday afternoon, they were VERY BUSY... but other than that, it was great and we will be back! read more

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This is an update to my review from 8/17/26. Chicken Salad Chick's comment to my review asked me to contact them at info@chickensaladchick.com so they can address my concerns. I contacted them on 08/18/26 and explained everything again in detail. As of today, I still have not heard back from them. Why do they even bother to respond to the complaint, saying that they are sorry about the issues with my order and their lack of response, but then they still don't get back to you even after they say in their message to contact them directly at info@chickensaladchick.com so they can address my concerns. I think that the response to the complaint is just an automatic message that they send out to make them look like they care and are willing to address the concerns, but have no intention to actually follow through. Needless to say, I'm very disappointed with their business practices and customer service. I guess they really don't care about losing loyal customers. read more

Food was tasty, quick and relatively healthy. I would highly recommend this place for a more healthy quick bite.

Very cute place located in the Westpark Shopping Center. Plenty of seating if you want to eat in. I asked for my meal to go and everything was packaged nicely. My only complaint on my to go order was I had two different sandwiches (one for a coworker) and they were not labeled which was which. I had the Basil Lemon chicken salad on toasted wheat berry bread and it had a nice clean summery taste. I had the Mac & cheese side which was thick & cheesy & tasted a lot like traditional baked Mac & cheese. They also will give you samples of the flavors. I couldn't choose between this one and the Mediterranean Chicken Salad special flavor for summer. That sample was also good, very olive & feta flavored so a little salty. The staff both behind the counter and someone walking around the seated areas offered me samples of this limited Mediterranean flavor. Large drinks are nice & large for a fair price. The day I went, they also had a Watermelon Sweet Tea. I didn't try it but it did sound good. Unsweet tea was fresh and tasted as it should. So often unsweet tea can taste stale but not here. The cookie was soft, sweet and fresh. It's getting more difficult to find a good, affordable chicken salad sandwich around Richmond so I'm sure I will be back here again soon. read more

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We have been eating here regularly for the past few years , but earlier this week was a complete fiasco. I'm not sure who was supposed to be managing the place this particular day, but it was not anyone I recognized. They told us they were not accepting any orders, that we would have to wait. The line was literally to the door and they weren't accepting orders. 23 minutes later, no exaggeration, they began taking our order, thankfully we were at the head of the line, and of course we had already watched as some people walked out. While we waited for our to-go order, I gentlemen walked up and said he had placed a mobile order and needed to pick it up, he was told he needed to get in the line, which was backed up to the door again. Meanwhile, I stood waiting. I got so aggravated by what they told him, I got the older lady, that hands out most of the orders and cleans tables, told her what had happened and she went to the back of the line, got that gentleman and helped him out. Total chaos! Another 21 minutes and I finally got my order. So thankful to get out of that place. So unorganized. Never in my life. A very poorly managed day! read more

My wife and I stopped in for lunch on a Saturday. It was fairly busy but not to bad. It is located in a strip mall so plenty of parking. We both ordered sandwiches and they came to the table pretty quickly. I had the original chicken salad and she had one with grapes and cranberries in it. Hers was the better of the two but both were good. We would definitely go back. The staff was also very nice. There was a lady that had been with that store since they opened. read more

Chicken Salad Chick - Southern Near Me - Glen Allen, Virginia

I mean.... It's aight. Important stuff first, I appreciate the cookie that they give. I got the regular chicken salad because I don't like grapes and scheisse in my chicken salad. You can never go wrong with a traditional chicken salad, but in this case you can go.. ummm.. not wrong, but extremely mid. Like blah. The broccoli salad is forgettable. it's not bad but it dag on sure ain't good. It's reminiscent of OK hospital food. Southside regional in Petersburg had better. But sometimes you don't want anything fried, you want something reasonably priced and sort of quick and this was it. But after I took a bite of my chicken salad, and that disappointing broccoli salad, it made long for the subway next-door. So do with that what you will. read more

Chicken Salad Chick - Southern Near Me - Glen Allen, Virginia

This place is the proverbial well oiled machine. Busy, organized, clean, friendly and delivers quality. What beyond that collects 5 stars. Nice shop in a plaza. Walk in and there are laminated menus to hold while in the neatly organized order line. Went with the trio. Cup of tomato bisque, broccoli salad and a scoop of Olivia's old fashioned chicken salad. read more

Chicken Salad Chick - Trio. Olivia's Old South Chicken Salad. Broccoli Salad. Tomato bisque. - Southern Near Me - Glen Allen, Virginia

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Food was good but a little pricey. Peach tea was very good. Staff was very friendly and helpful.

Good chicken salad with hearty portion! The food came out fast, service was right on and it was a relaxing atmosphere. read more

Chicken Salad Chick - Chicken salad and a side - Southern Near Me - Glen Allen, Virginia

My husband and I have been to this establishment several times and enjoy the warm friendly service, reasonable prices and wonderful food. My Steve and I didn't know there were so many ways to prepare chicken salad. There are. And the cute thing is all the menu items have names. The fruit salad chicken salads are called fruity Fran and Fancy Nancy. The traditional scoop with just celery and seasoning is called Traditional Carol. For people who aren't chicken salad fans like my Steve there are options like egg salad and a turkey club. My favorite is the Lemon Lauren chicken salad. And the sides are not be believed. My husband loves the Mac and cheese while I enjoy the grape salad green salad and pasta salad. We like the cheerful mint green walls and old time black and white photos. As a creative person I appreciate people who take an old idea and turn it into something new. read more

Usually have a good experience here but now twice in a row we have had hair in our chicken salad.There are a lot of women with long hair hanging over the food. Incredibly disappointed. read more

Stopped here for lunch with a coworker and thought it was delicious. The tomato soup was delicious and served pipping hot. I had the original chicken salad on Whole wheat and ate everything. The bread was also very tasty. I wondered why they got their bread or if they make that too. My GF got the potato soup and found it to be very tasty as well. I will definitely be back for lunch. I should have bought a tub a salad to take home but next time. read more

Chicken Salad Chick - Chicken Salad Sandwich / Scoop Only - Southern Near Me - Glen Allen, Virginia

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If you are a chicken salad lover than you must try chicken salad chick! They sell chicken salad by the pint as well as a variety of sandwiches. I usually lean towards the Classic Carol which includes celery and Mayo or the Olivia's Old South which includes eggs and pickles in the pint or on a toasted BLT. The chicken salad also comes with wheat crackers. I'm not a fan of the crackers and usually just use my own. The restaurant is quaint and homey. Decorated with typical red table cloths and few booths and tables. The cashiers are very friendly and knowledgable and makes you feel like your at your grandmothers house. read more

2nd time in a week here - 1st time was great. Today, not so much. Don't get me too wrong here, the food is fine and I really like it, thus the 3 stars. Otherwise it'd be 2. It's the environment that could use a little help. Funny that 1 worker decided that it would be a good time to fire up the vacuum at the same moment that 3 parties, including me, walked in the door (strike 1). The cashier lady seemed perturbed that people were actually coming in sponsoring her pay check. No greeting, absolutely no smiling and curt answers when asked a simple question (strike 2). The gentleman in the prep area in clear view with the long hair and full beard with no hairnets was a put-off. Too many chances for one or more of those hairs to leap off his person and into an order (strike 3). A shame that with ALL of the casual and fast-food dining options withing a stones throw one would want to stand out and draw paying customers in. I'm visiting from way out of town and won't be back, but if I lived in the area, I probably wouldn't either. Sorry, Chick's. Take a look around. read more

Good food at a decent price. Service was very good as well. Cozy dining area. Don't be fooled by the exterior which makes it look like a retail or fast food chain. read more

Stopped in quickly after work to grab lunch to go. Snagged a pre packaged chicken salad from the fridge up front. They have so many varieties. There's something for everyone. The best chicken salad I've ever had!! Came with super buttery crackers too. I'll be back to try more items and maybe come in for a sit down meal. read more

Chicken Salad Chick - To go chicken salad - Southern Near Me - Glen Allen, Virginia

There are so many varieties of chicken salad to choose from. My favorites are the fruity ones. The broccoli salad and grape salad are my favorite sides. read more

Ok so honestly the food is fine It's like going to a Baptist church pot luck and it's like the things your know are safe to eat So the food was good but honestly not a place I see myself returning I guess if you really like chicken salad and don't feel like mixing up some or don't feel like waiting for it to cool it's the perfect place read more

Let me start off by saying that I really don't like chicken salad lol. I'll eat it, but I definitely prefer tuna salad...NOT ANYMORE THOUGH! I had just came from a hair appointment and I was very hungry. I always saw this place and that it was cute, but never tried it for the obvious reason of not being a huge fan of chicken salad, but desperate times call for desperate measures. I went in, looked over the menu, and ordered the Olivia's Old South on White Bread and it was sooooo good. Literally the best chicken salad I've ever had (I really don't think I liked chicken salad as much, because I haven't had much good chicken salad). I'm sold on Chicken Salad Chick! I'll be returning for sure. It was quick, my bread was toasted perfectly, and the price was fair. I also ordered loaded potato soup which was really tasty. It was so good I ate most of it it my car (don't be like me). read more

Chicken Salad Chick - Olivia's Old South Chicken Salad - Southern Near Me - Glen Allen, Virginia

I often visit chicken salad chick either to grab lunch or dinner or get some chicken salad to go. Recently I had them cater an event for me. Honestly best choice ever! Everyone I worked with was so perfessional, helpful and responsive. The catering went perfectly. Food was delivered on time and many positive comments from the guests. Everything was delicious and fresh! Highly recommend! read more

I've always liked Chicken Salad Chick until recently. Picked up some chicken salad, made a sandwich and bit down on a glob of fatty something. Chicken skin, fat, gristle? It was very unappealing. read more

Amazing experience from start to finish. The staff was welcoming and friendly. The restaurant was very clean. The chicken salad sandwich was very good. My first Chicken Salad Chick experience. A nice alternative to fast food when traveling. I regret waiting so long to give it a try. read more

Chicken Salad Chick - The toasted original with baked chips and a cookie. Super good! - Southern Near Me - Glen Allen, Virginia

Great food and service! They have a good variety of choices to choose from. The restaurant is also very clean. read more

Chicken Salad Chick - Southern Near Me - Glen Allen, Virginia

Wanting to support businesses during the "shut down", we drove by this little restaurant in Westpark Shopping Center. I was lured in by the bright green logo with a cute lady on it! And also, this chick loves chicken salad! So I called to order curbside. The person answering the phone was abrupt and not very helpful. I told her that I'd never been there before but I'd like a chicken salad sandwich to try! She was like "well, we have 13 flavors, so I can't read them all". I said, Ok, just the basic, plain one. I ordered it on a croissant and my hubby chose a turkey club, then sides and teas. I said I wanted curbside, and she goes, "or you can just come in and get it." Okkkaaayy.... so I did. I kind of wanted to avoid being around people, thus the curb service, but the lady seemed so exasperated I just went in. I got my own drinks and waited while they finished my order. The clerk was so impatient when I went to sign for my card, she barked the instructions to me... I had to tell her to "be patient, this is my first time here..." it was awkward. The folks here really need to work on their customer etiquette. Inside, though, the place was decorated cheerfully and seemed fun! And they have a "grab and to go" case with many different salads and spreads to chose from. In addition to our sandwiches, I picked up a small container of the egg salad and the pimento cheese spread. We went home to eat, and frankly we were underwhelmed by the portions. Skimpy tomato, and when I took my first bite, it was all bread. The chicken salad wasn't spread all the way to the ends of the croissant. I had to take my knife and spread it around. It was a pretty thin sandwich and was just ok. The mac n' cheese was decent. My hubby thought his sandwich was "nothing to write home about". The best part of the meal was the mini butter cookie! Melted in my mouth! The story of this business is inspiring. I'd love to see them succeed. I, too, am on a quest for the perfect chicken salad. But, sadly, I'm going to have to keep looking. (Padows, Boychik's, Perly's, Cuisine a la carte, and even Ukrops, yum, have them beat.) I really wanted to love this place, but unfortunately it fell short of my expectations. Maybe they were off their game due to the COVID-19 issue? I'll give them another shot when things get back to normal. read more

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Visited for first time at this CSC and was not disappointed. Ordered a scoop of pimento cheese and a cup of loaded potato soup with lots of crackers. EXCELLENT! And, the service was great and helpful. My husband's chicken salad on croissant was wonderful. Everything was delicious! Time to build a CSC in Midlothian please! read more

I love Chicken Salad and was psyched to check this place out as we don't have any in MA where I live. It appears I ordered the same thing twice so I got way too much food to begin with. The Chicken Salad is no better than gas station Chicken Salad and I'm not making that up. The sandwich was ok but I could have have to any gas station and the quality is the same, and I'm talking the pre-packaged stuff. I ordered pasta salad and never got it with both orders and never received either one so I can't tell you if the pasta salad is good or not. One and done for me. read more

After hearing all the rave, and then from a friend from ATL who just moved to VA and was looking for this chain as it's a fave in GA, I knew I had to try it. I went on a late Saturday afternoon and it wasn't busy aside from the old lady gang (and I mean that in a kind way) who obviously dine there every Saturday. How do I know? Well the employee named Puddin was the hostess with the mostess and was chatting these ladies up and entertaining them like a regular. Puddin reminds me of the person you see on Undercover Boss who is a hard worker and excels at customer service and should be rewarded like so. I'd come back just to chat with her y'all. She was down to earth and wanted to make sure everyone dining in that place was happy and actually enjoyed the food. So, the manager/owner was also there and walking around engaging diners. Y'all know I'm a fan of great customer service, so I was sold on that before even eating. Walking in, my first thought was wow I wasn't expecting table cloths (the thick vinyl type). You order at the counter and there is a nice assortment of chicken salad options to choose from. I like to keep it basic when trying a new place, as to be able to compare it to others (I'm a huge fan of chicken salad btw, and prefer it not with all the weird stuff in it lol). I opted for chips as a side, which at first I didn't see, but was glad because I didn't want a cold side with my meal. The meals come with a cookie which was a nice surprise, but since it's a prepackaged frosted cookie it was too sweet for my liking. No biggie because the sandwiches are huge and I was nice and full without having the cookie! Overall, I'm glad to have this new spot in the West end and think they are off to a great start with the food and service both. I'll admit though that I felt a bit confused as to whether or not I was supposed to tip, because you order, they bring everything out, you get your own drink and refills, but they come check on you. I opted not to tip, as I didn't see others doing it, but they certainly deserve it more than full service places. read more

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The food is so delicious ! Highly recommend ! Service was fast and friendly! Nice and clean place to eat !

Delicious food! I love the chicken salad and the grape salad!! The service is perfect.

while the product tastes great, service is poor. one weekend, they heavily advertised a big discount on chicken salads. when we went to get them, they were ALL OUT! and it was the beginning of the weekend!!! why advertise? why notg prepare for the sale w more quantities? why care less whether. we buy or not? I asked to speak tot he manager. she promised the other manager would call me back. we never heard from anyone. clearly, they don't need our business. Bye! read more

I came here one day when I was out and about and wanted to try this place that I've heard so much about on tiktok. It was PACKED. What a scene. It's decorated kinda oddly, like a 1990s sit down restaurant. It seemed like there were a lot of business meetings taking place. The service was awesome despite how packed they were. So I go up and order a chicken salad sandwich and silly me, I didn't realize they had like six flavors. They had spicy, they had fruity, and they had savory. The cashier recommended the bacon ranch and cheese chicken salad meal and so I went with that on a croissant. It was 11 dollars but it's a large portion. You get a deliciousness pickle and a tiny cookie that rivals Crumbl. It's so soft. There's something about this place that's addicting even if I'm not really a chicken salad person. I'll go back soon hopefully. read more

Soooooo good!!! Chicken salad a million different ways! Some I've never even thought of! So fresh. Creative! Amazing staff! Great portions! read more

I ordered take-out from this location and will definitely visit again! My husband had the jalepeno holly chicken salad which he enjoyed quite a lot. It had a great flavor and mild spice. His sandwich was on a croissant which was a bit more like a bun than a light flaky croissant so he'd do a scoop next time instead. I had the Fancy Nancy, which had apples, grapes, and pecans. Everything tasted very fresh! The portions are a nice size especially for the price. The restaurant is cute and clean and would be comfortable to dine inside. They will also give you samples of the chicken salad if you're not sure what to get! My last tip will be to just order at the restaurant and avoid the app - it's not user friendly and it seriously would have been faster for me to order in person and wait. read more