I always forget this chicken express is here due to location. But, my kid wanted chicken express and reminded me that we have one close by. We dined in and the place was clean, so clean that it smelled like chicken and cleaning stuff..lol. The customer service was great! The young man who helped us was so kind and the food came out quickly and hot. Will be returning. read more

Worst chicken express in DFW. Lived here for 8 years. Terrible every time. Rude high school employees. Cold food. Also, they're the only one that doesn't give military discounts. read more

WORST Place. DO NOT GO. They NEVER HAVE ANY CHICKEN will tell you they're out. You have to ask if they can make more and they pretend not to know if they have chicken. They will tell you it's a 20 minute wait. This has happen at least 4 of the last 5 times I have gone there and at least 3 times to my husband. We will NEVER be back. They have NO CHICKEN AND THEY ARE NOT EXPRESS read more

Waited over an hour for a 3 combo order. Last time it was 45 min. This is getting very frustrating and too common. Other Chicken E's are fast. read more

This was the saddest looking chicken I have ever seen / ate. Chicken express should be embarrassed!!! Will never eat here again unless there are major changes!!! So disappointed after I bragged about how good they were... FYI where are the mashed potatoes and gravy we ordered and paid for? read more

Chicken Express - Fast Food Near Me - Haslet, Texas

With one of the lowest rating in the area, you would figure they would attempt to improve. Well not tonight. The person taking orders was rude, condescending, and overall hateful read more

Extremely long wait - poor service - not worth your time or money! 24 MINUTES for three meals!

I came thru the drive not that long ago i had ordered 9 gizzards they were good and fresh i had asked for fresh fries as well they did not disappoint read more

Poor service. Extremely long wait just to get the order wrong. I like chicken express but one of the worst managed locations.

Okay, I was wondering if all the restaurants that are on this Haslet-Avondale exit by Walmart were slow. And I've successfully found out firsthand, yes. Yes, all the fast food restaurants are slow. Including this one. Our food itself was cooked fresh. However, I'm guessing the food had to be cooked fresh for EACH person in line because the wait was ridiculous. A good 15 minutes at least. My tenders are always, no matter which location I've visited, overly bready! They are too crunchy and ends up making my teeth hurt. I've learned to pull apart the chicken and take the breading off before attempting to eat. That being said I LOVE LOVE their rolls. It's so sad but I'm not recommending ANY fast food joints on this exit to anyone. My advice: run inside Walmart on this exit and grab something from the grab n go section. I promise it'll be way faster. Or else just drive further down to where Target is, there's plenty of better choices. (Not that Wendy's though, they are absolutely horrid.) read more

This is the worst chicken express around. They never have chicken made and tell you it's a 20 min wait, this has happened at twice. I will never be back and I know others who won't either. Horrible management of a fast food place. read more

i came in while it was busy today i had ordered a 30 piece tender with 2 family mash and rolls i got my order under 5 minutes daniel did an amazing job doing fast customer service and getting all the other people out the way great job to this location. read more

Seriously no need for a long complaint ordered 20 tenders with 2 sides rolls fries and mash potatoes didn't even receive any rolls nor any fries and even the coke tasted bad how do you mess up a soft drink and leave out fries and rolls we paid 57$ for nothing read more

My orders here ALWAYS have one or more items MISSING. ALWAYS. Today, I ordered the 30 piece family meal totaling $67.65. Waited over 20 minutes for the order, only to get home and discover we didn't receive our fried okra OR mac & cheese. Ordered on the way home from an appointment and had to finish work, so I called the store number listed on Apple Maps. The person who answered apologized and agreed that if I was willing to come back after work they would comp my meal. I thought Chicken E could perhaps right its wrong after all... WRONG again. Got to the store to learn the number listen is for some random dude "Kaid" not even associated with Chicken E. The kid managing the store said "yeah I don't think that's been updated..." as if it didn't seem to be a problem (Kaid answered the phone "Chicken Express," I'm sure he LAUGHS his @$$ off), then stared at me dazed and confused on what to do... after about 15 minutes and no sense of urgency to restore customer service, I got okra and mac & cheese - no meal comp. Following an ordered list of food to put into a box and bag and giving a crap about folks is NOT hard... these guys just don't seem to care, but they're still getting paid. read more

3 out of 4 tenders were ridiculously small. The gravy was WATER...the workers have to know they're putting water like gravy into containers. So ridiculous for the price you pay now. Also have been trying to call for the past 20 minutes and have got a busy signal the whole time. read more

Chicken Express - Water Gravy - Fast Food Near Me - Haslet, Texas

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I went to this location almost 20 minutes before close and waited at the drive thru speaker for 5 minutes before pulling up to the window. Once i pulled up to the window another 5 minutes passed before i knocked ok the glass. Once they answered the said the POS (Registers/ Point of Sales) was turned off for the night. I get that it was 20 minutes before closing and it was basically 3 high schoolers but still. Very disappointed/disappointed in the way chicken express has gone downhill in the past 10 years. I don't see myself dining at chicken express anymore, the only reason to stop there is gallon or 2 of sweet tea. read more

Gravy was water and not cooked! The phone number does not work either. Food was luke warm. Disappointed! read more

Chicken Express - Gravy was water and not cooked - Fast Food Near Me - Haslet, Texas

The workers are friendly for the most part but the food is not great. The chicken was dry & an order of mashed potatoes says it comes with gravy...y'all... read more

Chicken Express - Mashed potatoes with a *touch* of gravy - Fast Food Near Me - Haslet, Texas

If I could give this location zero stars, I would. I have been to this location multiple times and each time they never have chicken ready and they are generally just standing around inside. It is always a 20 min wait no matter what time of day. I believe that they tell you that with the hopes that you won't want to wait the 20 min and will drive away and they won't have to actually work. I waited 40 min one night because the guy who took my order got the order wrong and, after waiting the standard 20 min, they had to start over. They also lock the lobby doors well before the posted closing hours (hours say 10pm, doors are locked at 8pm) so the drive through is the only option for this 20 min wait. They really should hire an entire new staff or close their doors. read more

I'm here to get lunch. Ended up leaving with no food couldn't get anyone at the register to take my order.

seriously read this, the worker who took my order and gave me my food seemed like she just had a problem with everything and anything. first of all, your working at chicken express, out of all places, chicken express was your option. not too surprised after seeing you at the window. anyway, i asked for a certain item and she made fun of the way i said it. (i have a speach impediment due to being blasted with a bomb in the army.) i thought she knew what i was talking about, but no, i didnt even get the stuff i wanted because she decided laughing at the fact i pronounced something wrong was more important than actually putting it on my order. secondly, i was at the window, the girl was talking to another girl, mind you im a 62 year old man, and pointing and laughing at me. i have no clue what is up with these fast food chains hiring these 16 year old that just wanna gossip instead of work. when i got home with the food to feed my wife and 2 kids - yes, at 62 years old i still got it on, everyone was dissatisfied. our large sides came in 2 small cups. we ordered a family sized mashed potato, a family sized macaroni, and the other thing that apparently i can not pronounce. spoiler alert, we only got 2 small sides of mashed potatoes and 2 of the macaroni. how am i supposed to feed my kids who only like macaroni with only 2 small sides? now they are going to be starving for the rest of the night because i aint coming back. zero stars. read more

Been to this specific location a few times and I have to say they are always on top of their game. Chicken is fresh and the biscuits just melt in your mouth. Very polite and service is definitely A+; plus the grounds are always clean which tells you that they care about their store. read more

This place has to one of the worst places I have ever gone to ordered a 12 piece for my family had to wait 30 minutes for my food I wasn't happy, but ok they were a little busy I get i. Then I get home and there were like 2 thighs and 2 drumsticks and the rest was wings on Top of that there were only 10 pieces of chicken so I gave my kids what was there and I had to make a sandwich for dinner. Tried to call and no one would pick the phone I definitely won't ever be going back read more

I went through the drive thru not even 10 minutes ago ordered two number ones express tenders meals and the girl rudely asked what peoces of chicken i wanted and i said nicely the 4 express tender meals number 1 on the menu and she took a deep breath and started speed talking over me i get to the window all the workers keep eyeing me idk why and then she asks if i want it spicy or not and i said yes spicy 3 times now i get home to my wife she opens her theres a peice of hair that looks like the girl that had the headset on so i go back and everyone has this oh shit look on their face and im trying to be nice and civil and i told the kid there was hair in my food can i get remade so than some older gentleman comes that works there with a black mustache is like hey whats going on i show him and tell him about it and ask if i can get a remake this was his response first words out his mouth is open the box show me the hair grab the hair telling me to grab this nasty peice of hair and goes yeah thats none of ours when i just watched 3 diffrent girls with long ass ponytails touching their hair walking to the walkin and i again nicely said my wife is black and her hair is not long can i again get my food remade and he remade my food but i am annoyed with the experience recommended not going here was not busy dont understand the rudeness of the situation and the 40 yearold man telling ME to grab the peice of hair fucking nasty the fuck read more

Been waiting 30 minutes since ordering still no food. Don't go to this Chicken E just drive out of your way to the next one it'll be faster.

At 7pm on Thursday I order 4 tenders meal. It took them 23 mins and asking for a refund to receive my order. Tables were all nasty as well as the restrooms. There was multiple people returning because of incorrect orders as well. read more

I've been to this location at least 10 times. I grew up in N Texas so I've been eating chicken E as long as I remember. I don't know if it's this location specifically but quality isn't the same. I will say the chicken has improved in the last month but still not what it used to be. But my biggest complaint is the gravy; it's so watered down it makes the potatoes and chicken gross. (Think: dip a chicken tender in watery peppered milk) Rolls are now a squished square pancake thing, but they still taste great, so not a big issue. $12 for a 4 piece tender meal I understand because of inflation had food quality remained a priority but quality isn't the same. I'm sure the tenders will improve as the poultry situation levels and supply chain gets better but honestly my biggest issue is the gravy. Stop watering the gravy down so much. Never had an issue with the service; employees have always been friendly and efficient. You can tell, like most places, they're understaffed so have patience with the employees. read more

Chicken express use to be decent. Quality is definitely gone. Chicken is over cooked, mostly breading & they use to give you a bonus tender when ordering a meal. Not to mention it's overpriced. There are Chicken places everywhere. You've got to be better than this. read more

Food is below average for your normal Chicken E but I wanted to point out that an employee who was boxing up or platting food was wearing pants that kept sagging. The employee constantly had to reach back, and pull the pants back up. When doing this, the employees thumb would go inside the waist band, touching the underwear right where the employees butt crack would be. Then the employee would go right back to handling food. I turned around and walked out. read more

This was a first for me!!! I've never ever ever had bad food at any Chicken E! Food was so greasy we were both unable to finish it! Fried in old grease! Tea, which is my favorite over any other was another issue... black gunk came out of the dispenser. The cashier told us it was just the tea and I said no it's the filth from tea that's not be cleaned out of the dispenser properly. Then go into ladies restroom and there was no toilet paper in the dispenser... a hard to handle roll laying on top. Then washed my hands... no paper in that dispenser but a roll on top! LAZY EMPLOYEES not doing their job is the problem... evidently with poor management oversight! Wish I would've checked their "2 star" rating first!! read more

Been here twice and both times I sat at the drive thru window for several minutes without being acknowledged at all and both times my order was wrong. Luckily the second time I caught it before driving off. I can understand being busy but at least a "hi be right with you" would be nice. read more

Literally worst Mac n cheese I've ever tasted in my entire life and mashed potatoes were so dry and hard. Highly disappointed.

Never go here!!! We got our daughter a snack pack tender meal and they literally put half a tender inside. This place sucks!

absolutely the worst chicken express ever. i worked at a chicken express and i know how things are to be made, and this location is just simply awful. We ordered in the drive thru and the lady working it was just very uninviting. no "thank you for choosing chicken express" or anything, just a "order when youre ready". no complains whatsoever until we opened the box. they forgot every roll, and the gravy that came in my #1 is liquid and sloshes like milk, though they attempted to make up for it with 10 tenders in the box instead of the anticipated 4. also cross contamination is a huge no for me, and my regular tenders were off the walls spicy. will not be going again, somebody really needs to put this place in check. read more

Typical Chicken Express but wanted to post review that this place hustles for you. They are running a second take out lane manually and they are working hard to keep cars (and trucks) moving. Food came out perfect to order and hot. Hope they can open to dine in soon. read more

New location .... very great customer service ... staff is warm and friendly .. quick service for fast food but good quality food read more

Pulled up to order and immediately got attitude when I didn't say the right name for corn nuggets. The guy was a total douche canoe from the moment he started helping me. Screw that. I drove off. I will spend my money where my business is appreciated. Their chicken strips taste like crap anyway. I was only there for my kids. read more

Food is good, but they don't have weekday lunch specials. Can drive to Saginaw and eat for $$ less.