Need to update with a 4 for two reasons. They stopped serving biscuits, and the crunchy coating on the chicken is too thick. Sometimes it takes 2 bites to get any chicken. read more

Prices have doubled , now the pieces have shrunk to nothing, bad customer service,, they sdk your names then they want your receipt not your name read more

Not too bad! I have driven past Chicken Express many times and finally decided to stop. The restaurant was clean and well kept. The employees greeted us upon entering and were accommodating. What impressed me the most about Chicken Express was the variety of food. Chicken, Chicken Gizzards & Livers, Fried Fish, Hush-puppies, Okra and More! We had chicken thighs, legs, hush puppies, okra and rolls. The chicken and gizzards were okay, about the middle of the pack. The okra and hush-puppies were really good and everyone loved the sweet yeasty rolls! All at what I consider pretty reasonable prices. When your tired of burgers, Chicken Express is a great option for the whole family. read more

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purchased a liver and gizzard meal, get home and some of the livers were extremely dark not fresh and some of the livers were old as well. I called the store and the manager told me that they are to look like that. I know better. I keep trying but they can't seem to get it together. You would think that after a year it would be better. I am done with this restaurant. I will drive the extra miles to get fresh food. 401 S Texas Avenue Bryan, Tx 77803 979 823 5222 Food costs to much to receive it spoiled. read more

Chicken Express - Chicken Wings Near Me - Bryan, Texas

Ladies and gentlemen, welcome to a sanctuary of culinary excellence and camaraderie! Here at our establishment, we take great pride in curating a diverse gastronomic adventure, boasting an expansive menu replete with tantalizing options. From succulent chicken tenders to indulgent fried fish, available in both fiery and mild varieties, our offerings cater to every palate. Each dish is thoughtfully prepared using only the freshest ingredients, ensuring a symphony of flavors in every mouthful. Allow me a moment to sing the praises of our freshly prepared fried fish. Though it may require a brief interlude, the unparalleled freshness and flavor more than compensate for any wait. As someone who typically shies away from seafood, I am consistently amazed by the culinary finesse evident in each impeccably cooked fillet. It has, without a doubt, earned its place as a personal favorite, alongside the perennially satisfying spicy chicken, complemented by the crispy perfection of fried okra and fries. In the spirit of constructive critique, I must acknowledge that the non-spicy option could benefit from a touch more seasoning in the batter. Nevertheless, the flawless texture and delightful crispiness never fail to leave a lasting impression. Furthermore, I must commend our dedicated staff members, whose warmth and attentiveness consistently elevate the dining experience. In closing, whether you're a seasoned aficionado of seafood or simply seeking a gratifying meal, you can rest assured that our establishment promises an unforgettable culinary voyage. Each dish is meticulously crafted with care and served with a genuine smile, ensuring a memorable experience for all who grace our tables. Also everything's always so clean and nice inside. Keep up the good job. read more

Worse Customer Service Ever! Altho this is not the first time I figured maybe the young lady was having a bad day the first time. Then today I created and was be which I had no problem with having a fresh order when the server by the name of came out I was in the middle of a conference call and he asked for my receipt in the moment I was unable to find my receipt I asked him to give me a second and he responded very rudely turned around and and excuse me, sir excuse me, sir, several times and he refused to he threw his hand up, gesturing that I needed to go inside. He didn't talk to me. OK fine so I go inside and speak to the cashier was turns out to be Alfreika who states she is the GM not give me the number to report this poor service. She was very rude unprofessional and had no customer service at all. She smashed up my food, threw it in the trash, very aggressively and walked off a lady by the name of Monique came and helped me she made sure I got my refund and she also gave me the number to file a proper report again this has been some of the worst customer service I've ever experienced love the food love I will never return to this location due to the poor customer service due to the poor general manager that refuse to be of service. Sadly, I have the receipt If the server or the GM would have been more courteous and respectful. read more

Chicken Express - Chicken Wings Near Me - Bryan, Texas

The staff, excluding Luis the manager on duty, was very professional and pleasant. We picked up a $70+ online order (#373) and was met with disdain from Luis. Thank you, MOD Luis, for helping me save my money as I'll never spend at the Texas Ave facility again. Whiskey Tango Foxtrot? read more

Chicken was good but it would be great if they could count. I ordered 3 piece meal and how had is it to count to 3. So I call and the best they can do is replace the one piece. It's a big inconvenience to go back for one piece. Also I have 7 days to pick up the piece of chicken I thinking about going back and just get a refund. read more

I really enjoyed the chicken tenders! The meat was moist and the outside was crispy. The dipping gravy was perfect. The coleslaw was good. The biscuit was a little salty. My friend's chicken breast was a little dry. read more

Good experience! Food was fresh, staff friendly, and place was clean. Had tenders and corn nuggets.

Excellent Service!!!! Food was hot and fresh. An employee delivered it right to my table and waited for me to check it to see if it was to my satisfaction. Another employee came by later to make sure everything was good. 5 Star service and quality for sure! read more

Placed a simple order of 4 pies and corn nuggets. Before driving off, we checked our order to see there were no corn nuggets. The receipt showed we paid, the cashier repeated the order three times but still, no nuggets. After going into the store to recify the situation, we were denied our item (That we paid for) and we told to give our name and address? needless to say, we left unsatisfied and will not be returning to that establishment read more

RIDICULOUS policies!! We ordered food today. The young lady was pleasant, she repeated my order to me literally 3 times before it was handed to me and she nailed it each time... Except when we made it home, there we NO FRIES in our box. Even after repeating my order THEY STILL messed up. Making the mistake is just that, a mistake, it happens... Here's why the ONE star - I called about our order. Here are my options, per owner policy, to make it right: 1. I can go in for my fries in the next 7 days. After 7 days, too bad. Okay I know I won't be going back in the next 7 days for one order of fries. 2. I can get a refund on my fries but it has to be today only. So basically the options to make right the MISTAKE THEY MADE are so limited that most likely they still profit. I don't want my entire meal comped, the fries are fine bcs that's all they didn't give us - but I want to be able to get those fries the next time we go, not in the next 7 days w a penalty if I don't go by their timeline. I WILL NEVER go back to any location w the the same owner policy simply because the owner's policies are ridiculous and greedy! Do better, owner....do better. read more

Had wonderful customer service here and they even had some type of old school table service going on. I never knew Chicken E had spicy tenders and they were delicious. Reasonable prices versus Church's and other chicken joints in the area. The managerial staff was friendly as well! read more

Crappy service. Did not wait on me until drive thru was done. Did not want to sell me just tenders.

I'm shouting out Noe C. working the drive thru tonight!!! That boy has such a great attitude, very kind and respectful. Give that boy a raise!!!!!! THANK YOU NOE!!!! read more

Johnny g you are an idiot. If they have two cookies ready, why would you wait 15 minutes for a third and then complain. Chicken Express, I love your chicken, gravy and biscuits still looking for that wow side item. read more

Do Not get your food from the drive thru, because they stand there and read your order with a straight face, and you still end up with the wrong items in your bag when you get home! Also maybe have a class that teaches the difference between a thigh and a breast! read more

Visited this Bryan location this evening with a friend. She ordered fish, I ordered chicken tenders. An employee brought my food to me within 5 minutes. She asked about her order, he said coming out in a couple of minutes. Nearly 10 minutes later she went to the counter, asked about her order. The clerk said the ticket was missed, your order will be out in 4 minutes. About 8-9 minutes later she again asked about her order. Manager came out. She said we called your name repeatedly and you didn't answer. We were sitting at table in first row. No one ever called her name. Manager then gave her a box w/her order that was cold. She asked for a refund. The Manager yelled at her, said you're being rude because I'm black! My friend said I'm not being rude, you are, please refund my money which the clerk did. We were getting ready to leave when the manager came to our table, grabbed her tea, said you don't deserve this! Very poor service, very rude Manager. Another person placed order right after ours. She waited nearly 20 minutes, asked for a refund, was treated rudely too. I will never go there again. BTW, the people at the store on University Drive bend over backwards to please you. read more

Oh Texas you don't know how lucky you are having these gems all over. I only regret not eating here sooner. If I would have known about the amazing and fresh chicken strips and that gravy, oh that gravy. This will be on my list for the next time I am in Texas. Until next time. read more

This location offers NO senior citizens discount like others do on Tuesday. They do not have condiments like sugar and sweet n low for patrons. Ice tea is 30 percent higher than other locations. Now they have raised their prices on large drinks to $1.69 plus tax on ice tea. On a very positive note they have got a lot of nicer people working there now. Still no happy hour on drinks between 3-5 PM. read more

Friendly service in the drive thru, but the young lady spoke so fast, I could hardly understand her. I was disappointed in the size of the tenders. They were about half the size as what is typically accepted as a "normal" chicken tender. More like a nugget size. The only one of the four that seemed normal size was full of grissle. The sides & roll were average but overall I did not enjoy this meal & did not feel it was a good value. The lady taking order asked if I'd like to add a jalapeño. I said sure. When I saw the receipt & realized I was charged 79 cents for a teeny tiny jalapeño, I felt duped. It was worth 29-39 cents at most. I probably won't be back.... read more

Chicken Express - Nugget sized tenders :( - Chicken Wings Near Me - Bryan, Texas

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Since coming back to BCS three months ago today was the first time to visit and try to give them my business. I asked if they had any specials to which the answer was no, I then asked if they gave Senior Discounts the young lady said no but kept looking at the manager waiting for his response. I let her know in front of the manager that I received them all the time at Bushs Chicken. He finally looked at me and said they had no Senior Discounts. So I told him "Thanks but I was taking my business to Bushs for good" and I did. read more

Christy G. is the name on my receipt but I'm not sure if that's who was really waiting on me. She was by far the most unprofessional employee I have ever encountered here. I told her I wanted to order a #1 4 express tenders meal and she looks at me and in a voice you would speak to someone that doesn't understand said "ummmm, so you want a #1, like the combo" so I told her "ummmm, like yes, like the #1 meal or #1 combo". She rolled her eyes. Lol. Young people now days need so much help especially with manners. read more

I went here for the very first time Labor Day Weekend and I ordered the 2 pc snack pack I believe. It included chicken strips,fries and a roll. It was ok. Nothing to brag about but fufilled my hunger for the moment. read more

Chicken Express - Snack pack w/fries&a roll - Chicken Wings Near Me - Bryan, Texas

I think I've only tried chicken express one other time at another location. I guess it was not too memorable. anyways. I used the drive thru on my recent visit and ordered the 3 piece dinner with a side of fries and corn nuggets. I pulled up and paid and went to the next window. I'm assuming it was the manager, but a friendly lady opened the window and told me it would be a few minutes for my corn nuggets to come out. I received my food and the same lady genuinely apologized for the wait and told me to have a great night. All with a bright and happy smile. The food I would rate 3 stars, and even though it was all fresh and hot, the chicken lacked a bit of seasoning. It was good, and greasy like it should be. Not a place to eat often but the customer service definitely was a great surprise. It is rare to find workers at a fast food place who show that level of customer service. read more

Chicken Express - Everything was hot and fresh! - Chicken Wings Near Me - Bryan, Texas

Poorly run service line leaves customers frustrated. No one seems to be able to answer a question, nor is a manager ever available when you ask for one. read more

Been trying to get in touch with the District Manager for nearly two weeks, but either the employee intentionally gave me the wrong number, or the DM doesn't want to return my call. Very disappointed. read more

This location saved my event. We called needing 3 trays of 60 tenders each. They said they could have it ready in 15 min and it WAS READY! Thank you to whoever is doing a fantastic job there! read more

I generally enjoy this chicken express it runs wonderfully and i enjoy the chicken. I usually come for the sweet tea. the customer service is very good. I like the taste of food. I think chicken express will grow to other places on the west coast. The staff is very nice. Also it is a very simple place. In fact it has a easy to choose from menu. read more

I love chicken express but I came here and got undercooked chicken and got sick because of it. Not sure I'm going to come back to this location. read more

Terrible management! Twice I've been thru , the driv-thru, they take your order and when you get to the window, they take your money and then tell you they are out of what you ordered , they tell you it will take 10 minutes, I refused the last and they didn't know how to give me a refund, I told them just give me my f_ _king $20. Bill back and they couldn't! Never going back . Church's got my business from now on ! read more

Great food but some of the worst service. You can be the only person in there, and it takes up to 20 minutes to get your food. Then you open the box and the order is wrong. You tell them, and they are quite rude about it acting like it is your fault!!!! Not going back!!!! read more

I ordered 3 simple chocolate chip cookies, they only had 2 made and they had me wait 15 mins for the 3rd one, come on chicken express get it together. Customers should not have to wait 15 mins for a damn cookie. read more

This location has good fried fish as well as their chicken pieces and strips. Love the pickle chips! There are lots of sides to choose from. Good, soft chocolate chip cookies. My Daddy likes the gizzards. It's against the law to come and not get their tea. It's great to get some to go for office lunches, etc. They don't deliver, but Favor can pick it up. read more

Back in the spring of 2017 I had a tonsillectomy and the only thing I could drink without being in horrible pain was Chicken Express tea. Ever since then we have purchased 3 or 4 gallons of tea per week. Last week (Tuesday) we purchased 2 gallons that were weak and not very sweet. Knowing that we would be getting more tea soon and not wanting to complain, we just sweetened the tea at home. A couple days later (Thursday) we purchased 2 more gallons. Same thing...weak and not very sweet. I called the store and was told that a manager would call me back. No one ever called. I returned to the store the next day and asked to speak to a manager. The cashier was annoyed that she had to find the manager, but reluctantly did so. The manager, Luis, came to the front and leaned against the wall while I explained the same story as above. He just stared at me and then said "Okay?" I explained that I was hoping he could help me since we come in a couple times per week. He then told me that if there actually was a problem with the tea I would have turned around and returned to the store right away. I explained that I have a 3 year old and that isn't always possible. I also told him that I had called, but he said there weren't any messages for him so I must not have. At this point the cashier was standing there rolling her eyes and there were several customers waiting to place orders. I said, "I'm sorry you didn't get the message. I just wanted to let you know that the tea hasn't been up to the usual standard and I was just hoping there was some way to make it right since we have been here a couple times per week for almost a year." He said, "Yeah, I know. I've seen you in here. There's nothing wrong with our tea, but I guess I can just give you another gallon." He handed me a gallon of tea and then said nothing else. I told my husband what happened and he was upset that after spending so much money there (even after the price of tea increased) that a manager didn't want to help us and basically didn't believe me. He returned to the store and asked to speak to Luis. The cashier was once again annoyed. Luis proceeded to tell my husband that yes he sees me at the store a lot so he knows that we've spent a lot of money there. But that he was perfectly reasonable and did everything he could to help me. My husband explained that the way Luis had spoken to me was not reasonable and certainly was not "everything he could do," especially when he knows we are frequent customers. Luis told him "I think I've seen her a couple times, but I already gave you a gallon and I guess that wasn't good enough" My husband asked for a number to the district manager and then left. When he got to the car he realized one of the numbers that Luis had written down was smudged. He went back inside to ask for clarification on the number. The cashier saw him, rolled her eyes, and said "Again!" to Luis. Well at that moment Luis was on his cellphone (where my husband could see him) calling the district manager to tell him about a problem customer (me and my husband). Luis confirmed the number and my husband left. He proceeded to call the district manager and left a message. He didn't hear back so he called again. Still haven't heard back. We have not been back to the store. read more

they took 2 hours just to give us cold food then couldnt give me the right drink after 2 times , nearly cried . 1/10 never again .

This is the cleanest fried chicken restaurant I have ever been too. Well played chicken E, well played

I ordered the 18 piece gizzards. Was told I would have 6-8 minute wait. OK great. What I expected for fresh gizzards. The attendant came back " they are coming out right now. These gizzards had not just come out. They were warm, hard and dried up. Everyone that buys gizzards know that you get them piping hot or you don't get them at all. Shame on you!!! Shame on me for getting them. College Station Chicken Express here I come. Bryan location kiss my grits. read more

Always delicious and fresh! The staff is super friendly and despite how busy they usually are the service is phenomenal and the restaurant interior/exterior is always clean! Super happy they're located so close to my work and home! read more