I would give 10 stars if I could. I was having a bad day and the worker noticed. She took the time to pull me aside privately and check in and gave me a cookie to help. read more

CFA is always the industry standard when it comes to fast service and a good product. This location is no different. The staff was cheerful and polite. They had what i wanted, when i wanted it, even though the drive through was crowded, the inside was nice, clean and efficient. Their bathrooms were clean and stocked and pleasant to use. Over all, it was a good experience read more

Quick service. Good food. Friendly staff and one of cleanest locations . Definitely recommend this location

Somebody needa go over there and show yall how to make some coffee bc mine tasted like straight ASS also my hashbrowns were all brown no hash ty read more

A middle age, white female with long blonde hair, whom of which is allegedly some sort of manager, has terrible customer assistance and is very rude and making up rules about picking up orders. I've picked up several orders from many restaurants, including different Chick-fil-A locations and not once have I EVER had this issue. read more

Chick-fil-a has consistently good food. The service is fantastic when eating indoors and the drive-thru always moves quickly. The staff are very friendly too! read more

My complaint against Chick fil A, South Valdosta FSU (#01216), Valdosta GA (229) 247-2625; Operator Charlie Crews As a resident of Georgia, I have become familiar with our states' different fast-food chains. As a person that has worked over forty (40) years in Customer Service. I expect to be treated a certain way for soliciting each establishment. The week of Feb. 17, 2025, I requested, chicken- cheese and egg biscuit combo, with a lemonade, no ice and my senior citizen discount. Since I'm currently working in this area, and wanted a hot breakfast, I assumed this could be my stopping point before going to work. I am aware that we all make mistakes, that's natural. On this week, my order was incorrect twice, which meant that someone else's order was also incorrect. When we make errors and it's brought to our attention, I's up to our customer service standards of practice to correct the error, and make the customer feel that they are truly sorry for the inconvenience, since the customer has to travel back to the location to have the matter of concern corrected. Now on the first error, I was greeted and made to feel they were remorseful for the matter, however on the second error, I was asked to make another payment. This is where the situation made me feel unappreciated. First, I was given the lemonade and asked to pull up to the red zone. After waiting for some time, a nice young man came to my window and stated they were working on my order, ok. Wait a little longer, and the young person asked me to pay an additional fee, why? So, I need to pay for the error that was made by you company, I don't think so, 1st, because I paid the day before, and did not receive what I requested the day before. Now it's not like I asked for an additional yogurt or something. But Chick fil A, please realize, that I will not be giving this location any more of my revenue. Because I do not like to solicit any establishments that do not value their clientele. I will say the person requesting the money was nice, but the message was the same. And since you (Chick Fil A) and I (unsatisfied customer) know that all businesses need revenue to generate profits, I will not support you. I have attached a copy of my receipt, order #12199472. There is a good experience that came out of the negative experience, I found another chain, Zacadoos, food is great, customer service very nice and the prices are lower. So, thanks for sending me to another landmark in Valdosta. Respectfully, Diane Lewis (dilewis03@yahoo.com) read more

Don't get a drink with no ice. The liquid will be sitting on top of the lid and will get all over the place. Guess they don't have napkins to wipe the lid before giving it to a guest. It happens every time read more

6/13/2023 The food was cold and absolutely horrible. It looked as though they ran out of food to-go boxes and took a few used, greasy-boxes out of the trash can to serve food. We asked twice for 3 mayo packets and was given 3 packets of honey roasted barbecue instead. Never in our fast food eating life have we ever had to pull forward at a Chick-fil-A and wait 6 minutes for our food to be prepared. I've never in my life had a bad experience at Chick-fil-A until I visited this location. It was a total waste of money! (I'm sure this location does not represent the rest of the franchise.) Do Not Attempt to Eat here. read more

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Beware if this Chic-fil-A I went to this location one morning thinking I'd get in and out. The guy Luke took my order I paid for it and waited in line only to discover everybody that ordered behind me kept getting their food. So after about 10 minutes I asked where is my food.. These fools lost my order. I was so very disappointed and then when asked for the cashiers help she got a complete attitude. Very distasteful experience for a food chain allegedly on the top of QSR read more

I'm with most Americans and go crazy for some chick fil a. This location in particular is nearly guaranteed to mess up your order. I've been here countless times and I honestly don't remember a time they didn't mess up something. The funny thing too is I normally order through their app (which is convenient and user friendly) which makes it SUPER easy to read my order. Tonight was the straw that made me review this place because my wife's entire meal was wrong and ended up not eating. They put extra pickles in her no pickle sandwich, Arnold Palmer instead of her unsweet tea, and completely forgot my side salad. I'd say you should check your meal before you go but the line is normally a quarter mile long wrapped around the building. Staff- Take an extra second and make sure the food is right before you hand it to the customer. That's your job. Alright I'm off my rant. I'll be going to the location by the Valdosta mall from now on once their renovations are done read more

OMG!!!!! The new drive thru is a hot mess!!!!!!!!!!!!!!!!!!!!! Traffic jam, not sure which way to go! Valdosta drivers young and old cannot handle this........too long and dangerous for me. It took me 45 mins to place my order! The staff was having problems using the new tablets!!!! Once I receive my order it took 20 mins to leave...the road was blocked read more

I am VERY upset! I spent almost $30 on my meal for the whole thing to go to waste! We barely touched it. Our fillet patties were hard, fries cold, nuggets old, etc! The only thing I was able to eat was the mac! Y'all have to do better read more

Chick-fil-A - same as before - Fast Food Near Me - Valdosta, Georgia

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So we went here due to all the hype... the people standing outside waiting on us were all very very very nice...... but we never made it inside to check out the restauran itself...the food was the absolute worse. The waffle fries were absolutely flavorless ...the hamburger bun was mush. The spicy chicken was extremely spicy, rendering it inedible...the lettuce was limp land the temperature overall was cold. Never again... read more

My boyfriend and I go through the drive thru here and there and it's always so fast and the food is always perfect. In my hometown I only had chick fil a once a few years ago and once I got to Georgia I had my first sandwich and it was a game changer! I took my pup today through their new shaded and paved drive thru and there was a very kind employee who took my order and also gave me a side of whip cream for my pup :) thank you guys! read more

Chick-fil-A - ows a dog eating ice cream - Fast Food Near Me - Valdosta, Georgia

Word of advice. Check your order. They almost always mess it up. Plus the fries are hardly ever filled up all the way.

I order a deluxe/American it was juicy and dry always gotta add Mayo when you eat anything from this fast food chain took about 40 minutes get my food but that's going happen food was 50/50 for me read more

Chick-fil-A - Chick-fil-A- Deluxe Sandwich - Fast Food Near Me - Valdosta, Georgia

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I gave them the benefit of the doubt today and drove all the way back from my house to get the nuggets that they left out of my two kids meals. But then when we got back home, my daughter found that her milk had already been opened!!! I'm disgusted and will never go back. The one on St. Augustine has never made a single mistake and this one just has made too many for me to count! read more

Chick-fil-A - Removed the cap and this is how the milk looked! So glad she didn't drink it! - Fast Food Near Me - Valdosta, Georgia

Their remodel has completely changed the customer service and time spent in drive thru. It is a complete failure and hasn't gotten better over time. I can drive across town and get served faster than the 15-20 spent in the drive thru each time. I use to be a 5-10 time a week customer but no more. read more

Used to have the shortest and fastest wait times. Now they have the longest. The saddest part is... the longer the wait the colder the food. 20 mins in line... 2 cars ahead of me and I've already paid read more

My fav place always :) food always fresh, always catch my order notes even when ordering online through DoorDash.

Nothing more depressing then double asking they provided everything asked and not checking (my mistake) to then get home and be completely let down because naturally they forgot the most important items read more

We placed a curbside order and the service was super fast! Super friendly service and hot great cfa food :)! You can't go wrong with chick-fil-a and this location definitely did not disappoint! read more

Arrived at 642 and there were 4 cars ahead of me, it's now 6. Still waiting and not happy. Kiddos need to go to school and I need to go to work. We come almost every morning, I don't know what's going on today but rushing gives me anxiety :( read more

Let me tell you, there is something different about having Chick-Fil-A in Georgia versus having Chick-Fil-A in Texas. I don't know what it is, but hey, I'm not complaining! I usually go through the drive through, but I have been in a couple of times. The restaurant is clean and the staff is friendly. What's great about this location (and I'm guessing all locations in Valdosta, but someone confirm this please!) is that on Monday's, if you are a GMC, VSU or Wiregrass student, as long as you have your student idea, there is a Buy One Meal, Get One Meal Free! Umm, HELLO! How dope is that? Split the cost of a meal with your friend or roomie and you are good to go! I will definitely be visiting this location often, especially on Monday's! One note though, this is not a gripe nor complaint, but I do think this would make things run faster. Back in Texas during the summer season or peak hour in general, the Chick-Fil-A's would have staff members outside taking orders as well as taking the payment. That Chick-Fil-A didn't have as much traffic as this one does, but I think that it could be a useful solution especially during the upcoming months! read more

I love me some crack biscuits in the morning. When I'm in town visiting the in-laws I try to make it a point to stop by this relatively new Chick-Fil-A location and grab breakfast for the whole family. My orders usually top the $30 mark as I'm grabbing so much for so many -- and they've never gotten it wrong. The typical hallmarks Chick-Fil-A is known for are all present - friendly service, clean restaurant, excellent food. read more

Great place for a chicken sandwich or a chicken breakfast. Very busy location but service is up to the task. Simple menu, chicken, chicken and more chicken but it does the job. Spice it up with a spicy chicken or try the Chick-fil-A sauce to change things up. Their fries are some of the best as well. read more

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Great food. Great Customer service. Well organized. This how is how a fast food restaurant should be run. read more

Horrible, food is always cold and the service sucks. Don't eat here, and why is the food always salty or cold? The chicken nuggets and the patties are way too small. don't eat here. read more

Number 11 (chicken soup and salad) is delicious. Awesome staff, always with a smile on their faces. read more

Chick-fil-A - Great restaurant. - Fast Food Near Me - Valdosta, Georgia

This is the lords food. You cannot beat the customer service here, the spicy chicken Sandwich, or the fast wait times. My only complaint is that you're not open on Sunday.. but I guess the best things come with patience. read more

Great chic-fil-a. The owner here is awesome. He is always there and helping out. Cleaning, taking orders, clearing tables, or just walking around talking to customers and getting them refills. If you come during lunch the drive through line will be all the way around the building. However, they always have staff outside taking orders to speed the line up which helps a lot. Great store and staff! read more

Great family oriented restaurant. You can never say enough about CFA and their staff. They have the best training program of any establishment of their calibre. I love the fact that the employees act as if they're glad you're there and they appreciate your business. First class all the way. read more

Good food always fast. We had a chicken salad sandwich, a chicken wrap and an 8 pi3ce chicken nuggets meal. We all had diet lemonades which were delicious and I splurged on a small ice dream with chocolate sauce. Yum. read more

We love Chick-fil-A!! Always Great food & friendly people!! We enjoyed the Christian music they play and always have a good experience

The absolute worst drive thru of any chick Fila I have ever been to. Awful lines and don't really seem to care that traffic is wrapped around the building. If you have to have a chicken fix , go down the road to zaxby's where you won't run you car hot waiting in line. read more

Service is fantastic!! It is awesome to have a Christian based restaurant where everyone always has a smile on their face! Can't forget about the peach milkshake!! BEST EVER!! read more

Probably the best fast food place in Valdosta. It has really good food and workers there and it is a nice place for young kids to go play before they eat. read more

I'm done. The way they take outside orders with no organization makes this the fourth time in a row that my order is not right. It's the only explanation I can come up with. I love the food but not the wrong orders...so I am done. read more

Great food and great service! Really quick drive through service. Only thing I don't like is the coffee. I like the old coffee better. Overall great place to eat read more