Used drive through at about 5 PM for a basic meal combo (sandwich, fries and drink)...even with two lanes and pre-order folks...took almost 30 minutes. That was going through the line and instructed to pull over for food to be brought out. Very popular place. read more

I ordered the honey pepper pimento meal. The receipt reflects that. Order 108784137399 7/15. They gave me a spicy deluxe! I'm never going back! read more

Great Chick -Fil -A location. Very efficient with super nice employees! Always enjoy a Chick Fil A sandwich with HOT waffle fries! Half n Half Sweet Tea made at its best. I don't know what brand they use but it's some of the best Ice Tea out there! Thanks CFA for a hot and fresh tasty lunch! read more

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I'm not one to complain but I had one of my worst experiences at Chick-fil-A recently. After waiting in line for about 15 minutes, they opened a new lane and allowed several cars to go ahead, which was frustrating after already waiting so long. When I finally got to the front, I was told they were out of hash browns, so my breakfast burrito came without them. To make matters worse, by the time I received my food, it was cold. This is really disappointing because Chick-fil-A used to be my go-to spot for breakfast, but this experience definitely changed my impression. read more

Always so clean you always come out hot fast service and employees are amazing and by far one of the best food environments of all time in Colorado definitely recommend! read more

The wait times at this location as well as the customer service are awful, you can't even get a Door Dash order unless you want it 40-50 minutes late and for them still to deliver the wrong order simply because they can't read names. The manager Joseph I will agree with the prior review, he is completely incompetent and does not value customer service he was condescending and hung up on me because I was upset, its no wonder this location is a mess. read more

Chick-fil-A never disappoints. As always they have a super long drive through line but it seemed to move quickly. Wifey and I chose to dine in "a smarter choice IMO" there was only 2 people ahead of us. They brought our food to our table in about 5 minutes and even came back around to see if we would like a refill of our drinks! The food was amazing as usual, the employees seemed to have a great relationship and respect for each other "I overhear some of their small talk" 5 STARS ALL DAY EVERY DAY! oh I had the deluxe spicy chicken sandwich meal and chicken strips with the Polynesian and Chick-fil-A sauce. Sooooooo yummy!! read more

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Just skip this location, go to the other 3 that are a short drive away. The manager Joseph is completely incompetent and could not find a satisfactory resolution. Went immediately to the location on a 144th no issues at all. Joseph should not be a manager.... Or he should be re-trained.... read more

Came for a bite before a graduation ceremony. Associate was polite and professional. She took out order and we sat down to wait. Clean restaurant and no issues with parking. The meal was good and I liked the French fries a lot. He ate a chicken sandwich. Good place to eat no matter which location it seems. We left happy. read more

I had a sweet lady who was training taking my order but needed a little help and her manager, Jacob was standing right by her and he should have assisted her more and didn't. She was frustrated but did great. Jacob was not helping at all. Poor management read more

Love this place- it's super yummy, and the drive through line is always super quick, even when it's busy! Plus the staff are always quite friendly too, i definitely recommend this Chick-fil-a! read more

I ordered from doordash this morning. It took almost an entire hour after ordering for them to let me know my order was cancelled. The dasher was there, waiting for my order. I'm not sure what happened, but I sat, waited, and was hungry to just be let down. Very disappointed and don't plan on ever eating at this location again. read more

Chick-fil-A - Fast Food Near Me - Thornton, Colorado

Ordered a 12 count nugget meal through the drive through at a very busy time, when I received my bag I double checked and it was only 8 count and no sauces. It wasn't a huge deal and I was able to run inside and talk with the young gentleman at the cashier about the mix up quick and he was extremely helpful and fixed my order right away! Food was delicious and service was great as always. read more

I've gotten drive-thru several times at this location commuting to Denver from Greeley. I normally ordered their fried chicken, and found it good as always. Tonight (3/28/23), I decided to dine in. I ordered their new promotional item, being the cauliflower sandwich. I also got their always-good macaroni and cheese on the side, with the signature sweet tea. Unlike the other vegan items offered at other fast food restaurants, the cauliflower sandwich was actually quite good. It was minced cauliflower made into a patty and deep fried like their chicken. I really appreciated that Chick Fil-A served a vegan item that's made from real food. It's such an upgrade from the fake, artificial lab experiment, being Beyond Meat. The service was good and speedy, with the dining interior being clean and peaceful. read more

Chick-fil-A - Sweet Tea - Fast Food Near Me - Thornton, Colorado

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Once upon a time, Chick-fil-A had the best customer service. I don't get the point of putting in a catering order hours before you go pick up and still have to wait 15 mins for someone to even come ask if you have been helped. What is also the point of having a "pick up" station if no one is there to even ask if you need help. I have placed 2 catering orders at this location, and it's been the same waiting game. The first time we had to wait 30 mins for our food. The point is to not have to wait when you place in a catering order. Today's service was horrible!!! It was not busy, the employees saw me standing at the "pick up" station and did not bother to ask a single question, along side with the manager on the floor. He just walked around and acted busy. I finally got fed up waiting at the "pick up" station and got in line. Then he saw that I was pissed off and finally looked in the system and called my name for my order. He then pretended to act all nice when he knew I was pissed off. Another lady came and stood behind me, I asked if she was picking up, and she said yes. I advised her if she wanted help fast. She should get in line cause I waited 15 mins before I went in line to get help. read more

I have been coming to this location for years. Today I waited over 15 minutes to ORDER!!!!! And to make things worse, the exit to bail was completely covered by cones so I couldn't leave. Maybe close one of the lanes so we can see the large line from the parking lot BEFORE we get in line. Then when I ordered, no apologies for the wait no addressing it. These are just kids so I didn't address it with them, but the manager should do better. A very high traffic location needs more structure outside. It's not ok. read more

ARE YOU KIDDING ME!!!!!!!!! Just found this bug in my salad!!!!!!! We will never eat at Chick Fil A ever again! We will be be escalating this to the absolute highest level of the health department! We brought the food back the the manager IAN and his customer service was absolutely terrible! He literally told me he could not give me a refund because my daughter ate some of her chicken nuggets but would give me a fresh salad! WTF!!! You need to fire him and completely remove the entire kitchen staff! STAY FAR FAR FAR AWAY FROM THIS PLACE! read more

Chick-fil-A - Bug in my salad!!!! ARE YOU KIDDING ME! - Fast Food Near Me - Thornton, Colorado

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Justin was amazing! The food was consistent and delicious as usual. Justin was friendly, speedy, and you could tell everyone was working as a team read more

Ordered for lunch before the rush and specified no tomatoes or pickles due to an allergy. I should have checked before driving off, bummer! This location is normally on point. Ended up giving it to a homeless person so it didn't go to waste. read more

Chick-fil-A - Fast Food Near Me - Thornton, Colorado

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Here's Chick-fil-A's new ploy to take money from us but give us less. Their new cups make it look like you get so much more than you do read more

Chick-fil-A - ows two cups of coffee and a sandwich - Fast Food Near Me - Thornton, Colorado

We always stop here to get waffle fries if we need a quick snack. The service is great and even when the line is long we don't have to wait too long to get our food. The fries are always hot too. We love getting the ketchup, honey mustard sauce, and Polynesian sauce to eat with our fries. read more

I loved the food it was honestly phenomenal but i had just a small issue with the customer service. First of all the lady did not ask if we wanted sauce then when we said we did she gave an attitude like she wasn't getting paid to be there. It's honestly sad how people disrespect others just because they are not having the best day, nobody cares if you are sad or whatever you got going on because you are literally being PAID to be there. Another issue is she forgot our straws. This may not seem like a big deal but this caused a RIPPLE in my family. We got a shake and a lemonade and we only had one plastic straw at home. This ended in me being called some very harsh things as "fake" and "you mean nothing to me" from my own family. Overall though 8/10 because of the ambience. read more

Chick-fil-A - nuggets but i already ate half (sorry) - Fast Food Near Me - Thornton, Colorado

How is it ok to bag up a kale salad, chicken tortilla soup (without any tortilla strips) and a sandwich in the drive through without a fork or a knife or a spoon? I checked the bag for the food, got to my destination, had to try to eat a salad and soup with a folded up straw from my glove box. So disappointed... read more

What kind of fry filling is this. And these fries are old and gross wtf chick fil a. And nobody needs a damn drink carrier for 2 drinks. I'm driving by myself tf ima do? Hold the drink carrier? read more

Chick-fil-A - Fast Food Near Me - Thornton, Colorado

If I could give 0 stars a would. I had gotten a spicy check sandwich no bun just lettuce wrap and I got severely sick. I thought it may have been from something else I had eaten but I had eaten there with a group and friends and they all got very very sick. DO NOT EAT HERE!!! read more

Today at 4:30 I got in line and it is the slowest Chick-fil-A drive-through ever very disappointing poor customer service it is now 447 and I'm still not to the driver will never come back to this one again read more

Incomplete and wrong orders, I've never gotten my correct order the first time. I've been to this location multiple times and I have never gotten what I ordered. read more

The original Chick Fil A sandwich is always my go to. The waffle fries are delicious, fresh, and hot. They have a lot of dipping sauces to choose from. I really like the Chick Fil A sauce. Another popular one is the buffalo sauce, has a little kick to it. This location can get very busy, especially evenings during Fridays and Saturdays. The drive thru had a very long line, of about 15+ cars ahead. The line of cars literally wrapped around the building. It moved at an average speed. If you are really hungry, be aware of that. For tasty food, people will obviously wait! There are lots of shops nearby, plenty of parking available if you are going to be eating inside. read more

Justin needs a raise!!! Great place and customer service is awesome!! Thanks again Justin!!!

Food is good but be ready to wait forever whether you go inside or the drive-thru, this is the slowest chick-fil-a I have ever been to.

This is one of slowest Chick-fil-A I've went to. Try and save you some time and go somewhere elsewhere.

This Chick fil a is the very model of fast food efficiency. I came here on the extremely busy cow appreciation day, for those unfamiliar, this is the day everyone receives a free entree. The line was out the door but moved very quickly thanks to the employees moving with the precise timing and movement of a fine Swiss made watch. They took your order, gave you a table marker and with in a few mins my food was presented to me fresh, hot and delicious. I was so impressed that I decided to test the drive thru as well. I drove up and they had 3 employees standing outside taking peoples orders, I ordered a sandwich and a drink and with the same style of precise timing and movement I received my order and was back on the road in less than 5 mins! Quickest, most efficient and error free service I ever had at any fast food place. read more

Chick-fil-A - cow day 2017 - Fast Food Near Me - Thornton, Colorado

Great Chick Fil A! They actually opened yesterday and were giving away toy cows to kids and breakfast coupons for adults.. Cute decor (with TONS of balloons!) and ultra friendly staff!Even though they were very BUSY, the staff was going out of there's way to do something for you. I dislike that the fountains are off limits but that is fine. Anyways, first time at this location and sure returning back! read more

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I go here all the time. Very friendly staff. Never have gotten my order wrong. And I except it to be busy all the time but I do still get my food very fast. Love this place. Don't understand how it has bad reviews. If you have ever been to another chick fil a you know they are always busy and always the drive thru us backed up and parking is horrible. But I think that's the way they plan it. I'll be back! read more

Mobile order via app. ahead of time. Drive thru takes 30+ minutes to get the the speaker so I can alert of my mobile order. Cashier says we don't have a mobile order for you. I say, okay, and order something on the fly. While I wait in the drive thru for another 10 minutes, I look up my app transaction history, and discover that I was charged at this CORRECT location, AND I was charged an extra 24 CT nuggets?!? (I ordered breakfast and confirmed order over 30 min ago). Fast forward to the window... they say I owe $14 (but I was using mobil rewards and I was charged, but they still have no idea). I explain and they get rude, MAGICALLY discover the mobile order. Give me a refund, don't provide receipt. Big headache, no apology, lots of wasted time. Got out of car, walked up to drive thru to get my transaction refund receipt (from mobile order that they "didn't have" originally). Wasting time on this app and Google reviews. Discovered this location is routinely called out for poor service and experience. Please address. I'm driving to alternatives because this location is so awful. I knew I was going to have an issue today, but still took another chance at this poorly managed location. read more

This is ridiculous!! It's not even a side it's less than a side!! Check your Kale Crunch Side!!! Disappointed read more

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Whoever created this place is one successful mofo! Lol Love the food here, when it comes to fast food. I don't think you can go wrong at this place by eating chicken. I just love their waffle fries! It makes me a little crazy and I always order a large waffle fries. If I go to other places I usually just get a order of small fries. Anyways, if you need to order something fast and are health conscious then this is the place to grab and go and also to help maintain your sexy figure;) Just know that any location I've been too, the drive throughs and lines are always long, not as long as Walmart lines. I will always enjoy this place from time to time. read more

Ordered a large iced coffee, plain. Cup wasn't filled up all the way to leave room for creamer. I asked if it could be filled up to the top. I ordered a large for a reason...the girl Kristen/Kirsten rudely told me she couldn't because that's the amount of coffee I was charged for. Never had this issue and I have ordered iced coffee hundreds of times in my life time. The food and beverages here are not cheap. For a place that thrives on customer service, I was wildly disappointed. read more

Chick-fil-A - Fast Food Near Me - Thornton, Colorado

This place is usually pretty spot on with my special orders, they usually get it right which is nice, since most places don't! The workers are friendly and the lemonade is amazing. They have free wi-fi, so you can work (aka surf Facebook) while your kids play on the playground. They have kids night and also do school fund raising functions! read more

Chick-fil-A - Store front - Fast Food Near Me - Thornton, Colorado

Service was great as usual, they didn't ask for my sauces but had a super cool sauce chart on the registers listing all the sauces. I asked for extra crispy so it took a little longer but I understood. The real problem came when I got home and saw that there was a hair in my chicken, now I'm a girl and I shed A LOT so 90% of the time it's my hair and I shrug it off. But today it was NOT my hair and it was breaded into the chicken like it was breaded with a hair in it. Completely lost my appetite :( I've never had any issues before this read more

Chick-fil-A - The hair even has breading attached to it - Fast Food Near Me - Thornton, Colorado