Great for easy lunch or dinner their breakfast is amazing. Honey mustard sauce is the best Waffle fries are also yummy! Drive thru super fast and convenient. read more

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Terrible management. Asked them to fix an order and was told they couldn't because my order was from a different store. Then I asked them to sell me a piece of chicken so I could stick it in the sandwich that was missing the chicken and they told me no. Definitely not coming back to this location. Male hispanic manager - avoid at all costs. read more

Used to not be huge on chic fil a cause of their anti gay agenda, but they've toned that back and their chicken products are quite good, especially when mixed with honey mustard. They give things for free via the app throughout the year, and they are heavily focused on the local community and host events you can attend for free. If all fest food companies did this, my health would be in danger. read more

I don't know how this location doesn't have 5 stars! Not only does their food always hit the spot--but whoever the franchise owner is is DOING the damn thing. From monthly events to a free meal because I was the 100th customer today! I love going to and living by this location read more

App is down and I was trying to order for over an hour. I drive up right before breakfast is over they don't have biscuits anymore. I show them the screenshots of different times and the error the app is showing and they said it's cause I order outside the breakfast times. NO I am not. Clearly 9:27 is not after breakfast times. Instead of them trying to accommodate me they blame me instead. Count your days chik fila. I won't be returning ever. read more

They forgot cheese on my egg white grill , last time coming here . Honestly after the time it takes for your order and they clear lack of attention, it's sad. read more

Chick-fil-A always hit the spot for me. I am addicted to the spicy crispy chicken sandwich & Polynesian sauce. I also love the crispy chicken Cobb salad with the green dressing read more

DO THE WORK & ENSURE FRESHNESS!! Went here on lunch. Ordered a 4 count Strip Meal (Large), a Mac & Cheese side & of all 4 strips, 1 was fresh. ONE!!! Please do the work and ensure that the customer gets fresh & hot food throughout the order. Especially during rush hours....Literally, bummed to rush out on lunch, to Chic Fil A because the orders are fast, USUALLY fresh & it's close to home & to get BACK home with 1 strip hot and the others dry and cold. Definitely not fair & a waste of money& time. Very disappointed that my order was just thrown together so that they could get through all of the other orders/customers & get the line out of the way. Signed, A very disappointed customer. read more

Terribly slow. They don't teach there cooks how to properly keep fresh food coming out. It always happens on the days your in a hurry. All they have to say is sorry. They should have to start coaching there cooks better or reimbursing you for your time. Yet there still making the same amount of money read more

Quality and customer service matter, and Ryan did not deliver. Half of our order (all of the sauces, utensils for yogurt, granola) was missing and when I returned to get the rest of it he told us that they absolutely would not offer even a partial refund for their mistake because it's "just the sauces." I guess this location expects customers to eat yogurt with their hands. Helpfully, Ryan encouraged me to submit a complaint if I had a problem with that. read more

Stopped by for a quick lunch today. My sister and I both ordered kids meals and the service was a bit slow and they forgot an item for my sisters meal. The manager did apologize for the wait and was working to speed things up. Overall the food was good and hot but not a location I'd stop at if I was in a hurry. read more

01/24/23- Tuesday First time at this location. Great customer service. Food tasted awesome. It was still warm after 20 mins. Thank you :-) read more

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We have visited several Chick-fil-As and they always have the most exceptional staff. This one is no different. We are always greeted with a smile, the food comes out quick, and they swing by the table to ask if they can bring us anything especially refills on drinks. The chicken meals are hot, the fruits are decent, and the lemonade is the right amount of tart. The deduction of the star has to do with the cleanliness of the restaurant and play area. Sometimes, the high chairs aren't clean and the play structure is sticky and crumbly. read more

Plastic piece in my salad :/ I got a spicy south west. Just eating my salad enjoying it , and then I was like uhhh what is this.! Plastic. Omg I should let someone know. read more

Chick-fil-A - Half way through eating my salad I found a piece of plastic. - Fast Food Near Me - The Colony, Texas

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Order on the app to skip the line. My kids love the chicken nuggets here so we order the 30 count and they will eat every single one. They are already quick but ordering on the app allows you to just park in a designated spot and wait on your food. It's definitely safer than playing on your phone in the drive thru. read more

Chick-fil-A - So many moving pieces yet so organized - Fast Food Near Me - The Colony, Texas

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Great customer service! My husband accidentally ordered the wrong meal. They gave him the meal he wanted, in addition to the meals we ordered free of charge. Also, when they take longer than a certain amount of time they give you a card for a free meal at your next visit read more

Really good service hot food and good amount of drinks they always have everything on the menu and one time a server spilled my milkshake and they gave me a new one after all this restaurant is a perfect place to eat read more

Great customer service. I'll definitely visit this location. Food was warm and amazing as usual.

I'm annoyed! My girlfriend was set on getting a breakfast item. I placed an order online for pickup with plenty of time to get up there. Great! The order is received and when we get there at 10:35 they refuse to make the order! Then WHY DO YOU ACCEPT ORDERS BEFORE 10:30 for pickup within a certain time window?! I drove all the way out and they were telling me they wouldn't make a chicken breakfast sandwich for me after I already paid and wasted my time driving out there. THE ONLY THING DIFFERENT IS THE DAMN BREAD. The order was placed 15 minutes in advance. Your system sucks! read more

I've seen a pattern particularly with this location. Quality has declined. Plus they now have chosen a cheaper alternative by switching to ketchup packets instead of dipping cups. I eat at chic fil a 2-3 times PER DAY. This is what I receive in an 8 ct nugget? These 3 were counted as nuggets. Ridiculous!! read more

Chick-fil-A - Fast Food Near Me - The Colony, Texas

Fast effective and friendly. Pretty much fits into every standard chick Fil a that you've been to. I've been here a few times and they're accurate and efficient. I could always use more pickles on my sandwich though. But that is 100% me and not many places can actually satisfy my request when I say "I would like an obscene amount of pickles. Like more pickles than you think should be allowed on a sandwich." read more

The go to chicken sandwich. Always consistently good and tasty. The waffle fries are hot and have generous portions. The Sunjoy tea is great too. read more

Always courteous hospitable staff. fresh & tasty food. Clean as well. Whether it's dining inside or going through the drive through, the experience is welcoming and efficient. read more

Love their breakfast crew! They definitely go above and beyond- especially putting the cream in my coffee!! Incredibly friendly, and orders are always accurate! Makes my mornings a little brighter ;) thank you! read more

Love Chick-fil-a. This was a particularly bad experience. Ordered a combo. I asked if I could substitute side, they said yes, you can get a side salad. I feel like if there is an up charge, they should tell you. Then I get home, and missing the dressing and the straw for the drink. Kind of basic things. read more

I ask for extra crispy fries and was told they don't do that anymore, I am paying for the food I order should be able to order what I want and how I want it. The Second Lady says we only do fresh fries well if it frozen it not fresh and to give me half raw fries is disgusting... a paying customer should be able to get what they want. Customer Service is horrible! read more

I would've never thought chick fil a would serve a burnt sandwich like lol and that was the thickest part of the entire chicken breast. I was eating mostly bread. read more

Chick-fil-A - ows a chicken sandwich and a roll - Fast Food Near Me - The Colony, Texas

Love chick-fil-a but will never return to this location. I ordered my food online through the app and paid. When I got to the location they refused to give me my food even after I showed them the confirmation, receipt and it charging my account. Usually I am blown away by the outstanding customer service that is shown at Chick-fil-a but this one really surprised me. Very disappointing. read more

Outstanding staff. Food was great & as ordered. Dined inside. Place was clean. Friend lived the ice cream! read more

Great experience there during covid19 times. Aside from loving their nuggets and waffle fries, they are doing very well during the crisis. The outside order line was well maintained, organized and efficient. Even with all the staff wearing masks they were able to give a friendly vibe. To-go'ing their is definitely a convenient and safe way to do a quick meal. I highly recommend dipping the nuggets in honey, btw. read more

Ordered via the drive thru - I usually expect a little wait, but it was quicker than I thought it would be this time. The associates (drive thru and window) were all super kind and friendly and the food hit the spot. I ordered a chicken strip meal - received everything and enjoyed it. A typical fast food experience - will definitely be back! read more

Thanks again Grilled Market I like that chicken salad grilled. My family love this. Thanks

As much as I enjoy CFA, I have never in my life had to wait as long as we did in their drive through. It's not that they were slow, but they were so incredibly busy. The drive thru line was wrapped all the way around the building at 1pm. Wow! As usual, the food is consistently solid, and always leaves you with a satisfied smile on your face. I wish the would bring back the carrot raisin salad! read more

I go to this location at minimum once a week for the past couple of months. I do ask for my food fresh because I think it does taste better and I don't mind having to wait. Im also 6 months pregnant so I am a little extra. I don't want to give someone my hard working money weekly and feel like I'm putting them at an inconvenience for asking and patiently waiting. And honestly it's a hit or miss on their customer service. Chick Flia is branded by their excellence service and this location could use some training. I'm not sure if this is a corporate store or franchise but it doesn't give me the same experience most stores do. read more

Been coming to this chick fil a for years and the customer service is always amazing. Never fails to put a smile on my face, and also received a complimentary cookie on todays visit! Highly recommend! read more

Chic-fil-A is almost always consistent in providing a great experience with great food. Not at this location though. Three times now the food was not up to standard and the service was bad, even rude. That said I always visit here in the evening. There are multiple other locations nearby. Do yourself a favor and go to one of them. Steer clear of this Chic-fil-A. I would never have thought I would have to warn people about this chain. read more

I placed an order on the app and when I got there to pick it up that they said never seen it. So I showed them my phone with the order and my bank app to show money was pulled out and I still never got my food. Definitely not returning to this location as i always have problems and the lady at the front counter is always rude and talks to me like I'm stupid... I requested to speak with a manager but she informed me she was a shift lead and that's the highest it would go. Still haven't received my food nor a refund. read more

Ate inside this location for the first time and it was a pretty good experience. The people were super friendly. Maybe need to speed up a little on the refills, but overall pretty good. read more

Absolutely the most unorganized spot I have been to ! How is it that the line is wrapped around the building and you go inside to get the good but takes longer than the people waiting in the car . Second of all all the workers are moving like turtles I swear it's called fast food read more

This Chick-fil-A has been a town favorite for a long time not only do they have wonderful food great service but they have a tremendous work opportunity for the used in our area to experience a great workplace read more