Who does not love their customer service at Chick-fil-A! Always, timely service & consistent food prepared & staff is always courteous and professional. Love it. read more

Gosh oh golly, the attention to detail at this location continues to go down...down...down. Too many forgotten orders and messed up orders with components missing. Disappointing. read more

Chick-fil-A - Grilled chicken cool wrap and waffle fries - Fast Food Near Me - Southaven, Mississippi

This is the best restaurant in the chain by fair and I have been to a few Great service and easy in and out I love getting my meal delivered to my table No lines The people that work here are sooo nice read more

Chick-fil-A - Best Chik fil a ever - Fast Food Near Me - Southaven, Mississippi

I wanted to let you guys know that my last 2 orders have been missing the sauces that were on the receipt. I love the consistency of CFA and that's why I do so much business with you guys, and I know that this isn't the biggest issue of all time. I would just like to see you guys get back to that high quality we all know and love. Side note: the drive through line seems to be moving a little slower than normal read more

I am very disappointed I paid for 2 salads only received . I only received 1 spicy club when I ordered 2.

Placed my order through the mobile app. However, it arrived to my car and it was still WRONG. How can that even happen? But this is NOT the first time this location messed up my order. read more

Chick-fil-A - Chick-fil-A Nuggets - Fast Food Near Me - Southaven, Mississippi

Damn Chick fil an and Mr. Brandon Paulsen you are fucking up by the numbers lately. I placed an order via the app to pick up in one of the numbered spots in the parking lot. When the order came out I was missing one of the items, a side salad. Had to go walk in and get the missing item which went smoothly however it'd be nice if someone did some QC - Oh, I'm sorry that's an acronym for QUALITY CONTROL since you seem to not know WTF that is.Mr. Brandon Paulsen - anyway it'd be nice if someone did some QUALITY CONTROL and did a quick double check of the bag before you headed out. So now we get it home and divvied up on to plates and lo and behold the spicy deluxe sammiches, which are supposed to come with lettuce, ain't got no damn lettuce. It's not like the kid who ordered them was needing to have lettuce in his diet or was jonesing for some shitty wilted green veggies but it's just the damn point that 1) it's supposed to have it on there and 2) that darn pesky QC (remember what that is Mr. Brandon Paulson????? 2 letter acronym, first word QUALITY second work CONTROL??? Nice job there Mr. Brandon Paulsen!). OK so that's strike 2, missing lettuce on the 2 sammiches which were supposed to have them. And here's strike 3 - I added blue cheese crumbles to my side salad and I don't know from where you source your blue cheese but it sucked donkey balls and tasted like a bum's nutsack. I'm sure many of you reading this will be saying "all blue cheese tastes like a bum's nutsack" or maybe "how do all these people know what a bum's nutsack tastes like?" but let's not quibble over details here people the point is Mr. Brandon Paulsen needs to get a better source of his bum's nutsa...... errr I mean blue cheese. read more

The service and treatment of customers is so important. This CFA specifically provides that and more. Gave out roses on Valentine's Day, just so kind. read more

What can I say about Chick-Fil-a that hasnt been said .....lol .... I personally find that the Spicy Chicken biscuits are awesome! I like the hash browns but they never put enough in the box. Im a fat boy so a large should be a large! This location is usually a little slow but I dont mind as long as my food is fresh. I also love their sweet tea. I just wish they offered a bigger size like Sonic Route 44. Overall you cant go wrong with Chick-Fil-a. They are alway pleasant to deal with and the food is usually pretty good. This location is very clean inside. read more

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Wow. That was... disappointing. Chick-fil-A is usually super good. They were a more than a little off today, however. We were missing several things from our order. One salad was missing tomatoes, one of the salad dressings were missing, I got almonds instead of granola for my Greek Yogurt Parfait, and we were missing a whole sandwich. This isn't unheard of for fast food, but chick-fil-a usually has their stuff together. This is most likely the first time they've ever messed up an order. Now, what we did get was good. Very good, in fact. Chick-fil-a has good food. But it's a bit disappointing when a whole bunch of your order is missing. read more

I go to Chick-fil-A expecting everything to be on point. Literally everything came out to me half a**. Ordered a LARGE fry, BUT I ended up getting a medium. Ordered 12 nuggets ended up getting 11, which most didn't have meat just bread. Disappointed for sure. Not to mention the young lady didn't say my pleasure when she handed me the food and I said thank you. read more

Chick-fil-A - Large fry that isn't so LARGE - Fast Food Near Me - Southaven, Mississippi

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We're Chick-fil-A fans however, VERY disappointed the fear mongering continues by not opening the main dining room to their customers. Appears the only restaurant in this area where dine in is not being accomplished. Possibly a corporate strategy to extend as long as possible to reduce costs however, is an inconvenience to customers. The staff in the drive through lines deserve five stars (and a pay raise!) as they are required to withstand 90 plus degree weather in 90 percent humidity and always smile! read more

Food was great. Just wish I would've check my drink before leaving. Ordered half sweet/half lemonade and when got home it was just unsweet tea read more

If you want to wait forever on your food come here. Oh go through the drive thru every morning. Yeah the line moves fast but it's because they are lining all the cars up in the parking lot just to get their drive thru numbers high. I wait forever while watching others probably get exactly the same thing. Only reason I go back is because I don't have the time to drive to other locations. This is TERRIBLE. Just plan your day around going here! Editing this to add.. DIDNT EVEN RECEIVE THE CORRECT ORDER AFTER TTHE WAIT! read more

The online mobile app really cuts down on the long drive thru line wait. It took less than 5 min to get my mobile order. I had gotten a reward for a free sandwich which made the visit even better. I often forget to scan my app when I order at the restaurant or in the drive thru. Ordering through the mobile app makes sure I get the reward points when I order. The food is consistent and always served by the worlds most courteous servers. I like the service from the staff as much as I like the food. read more

Chick-fil-A - Mobile order parking spot - Fast Food Near Me - Southaven, Mississippi

This location is usually pretty crowded, but the service is pretty good. The food is always good. So, as a patron that gives this location a lot of business I would expect for my complaints, very reasonable complaints to be heard. I did not receive that when I ordered my meal with a frosted lemonade that had black particles floating in it, mold, possibly. I also would have expected for someone to notice the black particles floating in my frosted lemonade before I received it. I reached out and informed them of the issue. They said they would look into it and issue me a refund. I still haven't been refunded. read more

Chick-fil-A - Frosted Lemonade - Fast Food Near Me - Southaven, Mississippi

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I enjoy this location, line moves quick, food is always great. They steady be forgetting my goddamn avocado dressing though. Fifth visit in the last two months, haven't gotten the dressing a single time. Fucking annoying Update, it is the morning after my original review, and I decided to grab breakfast and catch the morning crew to see if their memory is any better than the afternoon crew. I have concluded that the answer is no. I still didn't get my goddamn dressing. Even after telling every single person down the line, don't forget my dressing. Still no fucking avocado dressing. I've had it. read more

As much as I LOVE Chick-fil-A, this is one I plan to avoid. Typically my mobile orders are seamless. I place it on the app, walk in and pick it up shortly. This time I entered and not only did no one greet me, I was ignored several minutes. When a lady arrived and stood behind me, the workers acted like I was invisible and asked her if she had a mobile order. I had to stop the lady as she was walking away to let her know I had a mobile order as well. She didn't apologize but nodded and kept moving. After several more minutes, a kind worker realized I'd been ignored and asked my name. I waited what had to be a total of 15 minutes for a pre placed order for a biscuit with cheese and a hash brown. There was no apology or the simple kindness you are normally sure to find at Chick-fil-A. I also noticed the place was a lot dirtier than other locations. I was so disheartened by my experience. I gave it 2 stars because the food was good. read more

Chick-fil-A - Pick up window.. - Fast Food Near Me - Southaven, Mississippi

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Pretty alright like any other CFA, the only annoying thing is other customers being absolute miserable A-holes and acting like toddlers about a sandwich and fries which increases the wait time for everyone else lol. Clock in since you know everything!!! haha read more

Fast. Simple as that. Though my orders are never complex I have not experienced being moved to the parking lot but once and I have always received my order correctly. read more

Was starving (since they no longer feed you on flights without EXTRA money) and stopped by this venue before my drive to MS. Ordered my regular CFASan, with Colby Jack and bun xtra toasted -delish! Had to send back fries for some hot ones, especially since it was raining and cold and I was going to eat in the car. Nice young girl who took my order, but did not have the right tea to unsweetened lemonade ratio. Lol I received quick service because there was no one in line as everyone was in the drive through line. read more

As with any Chick-Fil-A I have been to, this one is first class. Amazing drive through that can handle many many customers. Located beside Walgreens at Getwell and Goodman Rd. read more

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The best Chic Fil A in the midsouth if you use the drive thru. The inside is in disaray and not pleasant to dine in at all. It used to be but not anymore. Its junked up and chaotic. However, the food is always on point if you like Chic Fil A. read more

I all around love this restaurant it's quick, fast efficient. Great service, good smile all around, line gets backed up sometimes but that's understandable when you have hundreds of people come through every hour, no matter what chick fil a on getwell will always be on top!! read more

its the beat chicken place ive ever had its so good deserves the nobel peace prize !!!!!!

They are always Courteous well trained customer service A-plus The food is always good fresh and hot

This place is pathetic. Literally, ever order has to pull into a parking spot. They never get the order right. I never have any problem with any other place. They never apologize for messing up your order. read more

The worst chick fil ever. Waited in parked car spot for 22 mins asked the food runner to check on it. She comes to deliver another cars food and doesn't offer any comment to me 4 cars came and gone all while I still sit. I ask her again bring whatever is ready and forget my grilled tenders because I have to be back. She goes to the window complete caios can't find my order at all so now I'm 40 mins in and I need to go to my car to get my receipt!!!! I leave and chick fil gets to keep my 26 cash!!! DONT GO UNLESS YOU HAVE HOURS AND PATIENCE! read more

My husband and I stopped to get breakfast before work, they confirmed it was my husbands name before handing us our order, we received the right drinks so didn't think the check the food we had gotten.. until we got to work, which we then found out we received the wrong food. We called chick fil a, with hopes they would use their catering capabilities and good customer service to bring the correct food to us. the associate on the phone was no help and told my husband they had A $200 catering limit, and since our food wasn't that much they couldn't help us and my husband asked simply why that was and she hung up on him ... and now we are at work, hungry with no breakfast , because what we did receive won't feed us ... Definitely thought Chick Fil A would make it right.. will not be returning to this one. read more

I go here all the time! Great service all the time. Today, I had ordered on the app, but somehow, the app "deleted" my order. So I had to go inside, and the shift leader immediately asked if I needed help. I explained my situation, and luckily it was still in the system. I received my food in about 10 minutes top. The only thing I have to "complain" is they forgot my sauces. Luckily, I checked before I left, but I still managed to forget Chick Fil A sauce. read more

We placed a dine-in mobile order. Fairly large order, came out fast and they remembered all the sauces and drinks. A few employees asked if we need refills/if they can take our trash. Overall no complaints, great food and service. read more

Just left after getting a refund and 0 food. Order a lunch meal and it was in the morning. Was told to pull to space 1 to wait. Waited 10 mins. Someone else was pulled in space 2. A boy brought me a bag of food and then took a bag of food to the lady in space 2. I opened the bag and knew he gave me the wrong order bc the fries were small and the sandwich was in a box. When I got out of my truck to try and catch him while he was walking back, I saw the other customer already eating my order. I told him what happen and he went to her window and gave her the bag I had in my hand and he took the food she was already had been eating and handed me the bag with the fries she had already been eating and told me to take her fries and he would go get a new sandwich. I said "What??! I'm not eating food she's already touched!" And then ask for my money back. I can not believe that they expected me to do that. I will not be back bc now I have to question wether this is sanitary place to eat. . This is so disappointing bc i loved eating there multiple times a week before this happened. read more