Terrible customer service from J take him out the drive thru. "Unfortunately cannot " to just about everything I asked which is very simple. And six minutes till 10:30 and haven't started making lunch yet? Tells us we can't order the food we want with our own points we've earned spending at chic endlessly. Definitely will not be visiting this place again. And gives chicfila a bad rep. "Unfortunately" read more

This place was clean and decorated so cute the food came out in seconds and was fresh , the workers were friendly and knowledgeable will be back again. read more

Chick-fil-A - It was packed and they were getting people served quick inside and out - Fast Food Near Me - San Marcos, Texas

Big recognition for Josh, he helped me pick out my meal and gave great attention on how good the food at chick fil a is! Also good kudos to the cooks made the food perfect as possible read more

I always have to double and triple check my food whenever I visit this specific Chick-fil-A location. They will either not include items and not communicate anything with you or if you pay for extra items like sliced egg or tomato on your salads they will completely leave those off but still take your money and then give you a hard time when you come back and request your money back. For example today they charged me for tomato on my salad and did not included nor give me a refund or replacement of any sort. They wouldn't have even communicated it to me. I had to come back in three times after they missed multiple things in our order. read more

The kids who work the drive through in San Marcos, especially in this friggin' Texas heat, deserve medals! I don't know how many tips they receive but I hope more people think about it. Plus I really love the Cobb salad. It's become my new favorite. read more

Les, served me at the front. I ordered two spicy sandwiches. I'm very happy with my experience, really good workers, the best chick fil an experience i've had so far. Clean tables and great lighting and smell inside. read more

Shoutout to the blonde caucasian girl with the long hair and the bad attitude who looked like she may be in a leadership position. She acted like we asked for the code to their safe for asking for the sauces we ordered. We asked for chic fil a sauce ONLY but we somehow got a bag full of ranch's(0 chic fil a sauce). When we asked her to swap them out she said nothing and handed us back way less chick fil a sauces which should have been enough for two meals-it wasn't. I could have been problematic about this but her disgusting attitude is enough for me to just never come back to this location. If you're unhappy with your job, you should quit babe. read more

We got here around 10:20, just enough time to get the breakfast that ends at 10:30. When we went in we were greeted with the longest line I have ever seen. We waited for almost 20 minutes for the rude lady at the register to say breakfast had ended. Let me add that they had only ONE of three registers open and that is what caused this back up. read more

I stopped at this Chick-fil-a location randomly after shopping in San Marcos one day. As most Chick-fil-a's are, the staff were nice and the food came out almost instantly! I got surprised with a free iced coffee while I was dining in! I saw them give a young boy a free ice cream cone as well! So sweet and thoughtful giving back to their customers. 10/10 experience thank you!! read more

Chick fil a is always a great place to grab breakfast, lunch, or dinner any day of the week except Sunday's as they're closed on Sunday's. They are a Christian owned company. The dining areas are always clean, and their employees are always very professional. read more

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Great service and friendly service. staff goes out of the way to make customers happy.

I would say have all the businesses in America Chick-fil-A, as you would expect, has handled The covid-19 situation the absolute best. The kids they have working here are top-notch. It is definitely good to see the brighter future of America. The dining rooms are not open, but they usually have three lines of drive through service that are the most pleasant folks on the planet. Fast friendly service... Great job Chick-fil-A! read more

Chick-fil-A - Fast friendly drive-through service and three lanes. - Fast Food Near Me - San Marcos, Texas

I have been going to chick fi la a lot over the week. I am always greeted by the same sweet girl. Her name is Halie. She has the most welcoming smile. She said she is new so I wanted to hop on here and tell yall that she is doing a great job. Well done hiring chick fi la! read more

The absolute BEST CFA in San Marcos. This Chick Fil A will go out of their way to accommodate you, and I have personally never experienced bad customer service, unfriendly workers, or dirty bathrooms here. Their common dining area can get a little dirty, sometimes, but they are always on top of it as soon as a team member notices. Still 5 stars from me! They also always ask how my day is in the drive through and don't just jump to " name I can get for the order?" like the other chick fil a's here. Very genuine people! read more

I've been to this CFA at least a few dozen times. Every time, the food is fresh, fast, and the staff is super polite. The staff definitely make it the best CFA in San Marcos. read more

Chick-fil-A - ows a paper bag in the back seat of a car - Fast Food Near Me - San Marcos, Texas

Great food. Consistent service all the time. I love Chic-Fil-A's consistent service. No matter what city or state. It's always the same. This restaurant is fairly large with a play area. It is fairly clean with moderately clean restrooms. Plenty of parking and its right off the freeway! read more

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Loud, busy, noisy and forgetful. They forgot our order. No military or senior discount. No sprinkles for ice cream. Frosted lemonade tasted a bit off. read more

Chick-fil-A - Quick stop - Fast Food Near Me - San Marcos, Texas

Got delivery by Chic Fil A driver. Order was correct. Food was hot and delicious. I love CFA

Is nice. Needed food. Got food Chick-fil-A. Was foods. Free toy. No like toy? Give for ice cream. Is good ice cream. Taste like food. Food good. Recommend. -Me read more

I have visited this place numerous times as most of us have. Last week as I was waiting to move forward in the line I was reading their menu board and discovered they offered grill chicken nuggets. During my visit today, I opted for the grilled nuggets. I have never been so scared to eat something in my life. $6.00. I questioned why they added a fork in the bag. It clearly made sense when I opened the container. Yuck! See picture below. read more

Chick-fil-A - Chick-fil-a 8 piece nuggets - Fast Food Near Me - San Marcos, Texas

There's nothing bad you could ever say about chick-fil-a besides you get monster cravings on Sundays:) All employees are nice and food is always perfect especially the Mac! read more

Open again and their double lane drive through is the dumbest design I've seen. All lanes were stalled because the end comes to one lane- right where they park people who have to wait for something special. Too narrow for the typical Texas truck and no one was going anywhere. Same great food and service, just the drive through now seems as slow as ever. read more

Amazing food amazing service everything is clean. Friendly staff great to talk to. Play place is nice too!

Chick fil a it's just great service as usual . When you say thank you they say my pleasure haha . I love it

Good food with enough for a second meal when we get salads Ordering online makes it super easy and convenient

This is a very busy location, but which Chick Fil A isn't??? We stopped here after our trip to the San Marcos Premium outlets. What impressed me wasn't how fast the line moved...it was how fast the line was moving given each vehicle had at least 4 people in inside! They were probably averaging less than a 2-3minute wait per vehicle. And then to get our order perfect, not to mention their overly generous dipping sauces quantity, and then their vibrant positive personalities!? It's as if they were machines! I am so happy that in general, all Chick Fil A's maintain the same high level of customer service. Their success rate at getting our orders made correct and on time has to be in the mid 90's! If you're ever heading north from the outlets, and looking for a place to grab a quick, fresh, hot meal this is the place for you. read more

Filthiest Chick-fil-A I've ever seen. Bathrooms were disgusting and out of all paper products and soap. Condiments areas were next to empty and had no straws or napkins. Trash was all over the countertops and most tables. Play area was closed to everyone. Service was slow and sloppy. Waited 45 mins for "Fast food" normally I love Chick-fil-A but today is not the day. read more

I know everyone loves chick fil a, so do I! But all I ordered was 2 coffees and customers behind me and in front were getting their food. All I got was coffee! And I waited and watched people get their food that was behind me. Why??? read more

I was working a delivery service and would appreciate it if if I didn't have to humor some illiterate who kept pointing to the order. I saw the order on the wrong shelf. But the guy had to keep pointing to the customer's name. I wish he would've let me grab the order, instead of arguing what company it was for. read more

Paid $1.10 to get the superfood with my meal instead of fries. So little food in the container. I'm attaching a picture. Daughter said bathroom really dirty and toilet paper holder broken. First time I've ever had bad experience at a Chick-fil-A. read more

Chick-fil-A - Superfood - Fast Food Near Me - San Marcos, Texas

Friendly staff but the restaurant was very very dirty including floors, tables and restrooms. Very disappointing.

Although I still have not forgiven them for taking the Coleslaw off the menu, I am a still Chick-fil-A fan! Here is my recipe for a perfect Chick-fil-A meal: -Chick-fil-A sandwich with extra pickles -Add 1 packet of mayonnaise -Add 2 packets of Tabasco This location (like most) was well-staffed, had fresh flowers on the tables, was clean and well lit. read more

This Chick-fil-A is the most busiest one in the San Marcos area however they have great fast service !!!

My first visit to this location was for the free Spicy Chicken Biscuit offer this past Monday. So, yes, I started this relationship by being a sponge. I went in expecting only to get a sandwich in return for my coupon. When the man behind the counter asked me if I wanted something to drink, the little cynic inside me starting thinking "upsell", so I declined. Instead, I was very pleasantly surprised that he informed me the free sandwich offer also included a beverage and hash browns. I started staring in indecision at the soda fountain, at which point he rattled off the list of juices that were available as well as coffee. I wound up choosing the apple juice, which, although served in one of those Minute Maid kiddie sippie boxes, still sounded so much better than the alternative of a bottle of Ozarka from the car. I thanked him and left with my order to go. When I got to the office, I found that everything was just as promised, and still warm after the ten minute trip in. Even the hash browns were crisp and not greasy. And the Spicy Chicken Biscuit was actually quite good. Chick-fil-A, I haven't always been impressed with your other offerings in the past, but, on this date, this location made me a believer. Chicken Dance? Anyone? Anyone? read more

This Chick-fil-A is always super clean when I go, and the staff is always super kind and helpful (as most Chick-fil-A employees are). The food is great and reasonably priced. I've never been for breakfast but I suppose that'll change some day, because I'm always craving their chicken. I always get the chicken nuggets -- they're fried but not enough to make you feel gross or weighed down. And you can tell the chicken is made with real chicken, not some mush like other fast food places. I've even been here right up to 10 minutes before closing but the staff is so kind that they're not the type to rush you or anything of the sort, so that's a big bonus in my book. If you go around dinner time, after 5 and before 9, chances are the drive-thru will be insane. It's MUCH faster to go inside and order. Also, complimentary mints and hand towelettes next to the front door! read more

Stopped here for a quick lunch after going to Wonder World. The staff is friendly, but you will feel rushed ordering. They took my order in the waiting line, then I skipped ahead to a register. This was kind of the same as they do outside for the drive thru. A bit odd, but if you know what you want its efficient; if you don't know what you want you'll be rushed. Food was hot and fresh, bathrooms were clean. Typical CfA. read more

Had stopped by for some nuggets as always service was great and the food was hot now the only problem I have is when you pay before collecting your points and they tell you on the receipt you could pull up the website and still collect well that's not true I have no success that way and has tried several times. I feel like it should be a easier way through the app to collect the points such as scanning a bar code. read more

Very disappointed with this location. We waited in line for literally 25 minutes. Got here at 10:50am so it wasn't even rush hour. I cannot believe they gave us two Chick-fil-A Waffle Potato Fries half empty. Plus they left out our dipping sauces. I mean, how could the person at the fri station think this is okay? read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - San Marcos, Texas

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Food was great, service not so great. Shoutout to Violet. Customer service is kind of a big deal when working with customers, try being a little more friendly. Being quick and straight to the point is one thing, but to just have a plain rude attitude is just.... well it's rude. read more

Today was the third time for the same experience. Just ordered two drinks each time in the drive through. Waited at the window while they served meals and drinks to everyone behind us in line and then was asked what the name was for the order and to pull forward and wait. Not this time, I had to insist they give us our two drinks. Really? Everyone who was in front of us was already through as well as several cars in the second lane that were behind us. Apparently, in their rush to get meals out they can't seem to handle a simple order for two drinks. Since this is the third time and each time experiencing the same thing, maybe more training is needed on handling the your customers in the order that orders are taken. Three strikes and you are out. We'll take our business elsewhere. read more