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Chick-fil-A

2.6 (28 reviews)
Open • 6:30 am - 10:00 pm
Updated 1 month ago

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CHICK-FIL-A ATMOSPHERE

What's the vibe?
Dogs allowed
Outdoor seating

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Reviews With Photos

Grand opening 2-13-24
Lauren G.

Remembered their opening day on my way home from work. Made a mobile order moments before I arrived. This location is MADE for the high volume this store will be getting. I zoomed through the mobile drive through. I scanned the QR code and Waited.I was in and out in about 6 minutes. The regular line wrapped around the building. Food was hot and fresh. The drive through staff was so friendly.

Roger Z.

This is one of the newest, new build, locations for Chick-fil-a. The restaurant is well designed and there are plenty of seats at this location, and with the crowd it draws this is important. As with all the other franchise restaurants the standards are high. The staff was very friendly and attentive. The food was delicious and came out quickly. I look forward to my next trip here.

Long line and no organization of orders. People behind me were getting their orders quicker than those that were in front of me.

I placed an order through the app, thinking it would speed up the process, and I wanted to try the new mobile lane at a recently opened Chick-fil-A. My order included an eight-piece grilled chicken meal, a free grilled chicken sandwich, a free spicy chicken sandwich, and a Cobb salad without corn. I added strawberries and left the other toppings, plus I swapped the nuggets for strips on the salad. Since my local Chick-fil-A was under renovation, I drove 20 to 30 minutes to this one. When I arrived, the lines were long, including the mobile order line, so much for a quicker process. Once I got to the front, a young lady informed me that they couldn't prepare my custom salad because, in the evenings, they stop making custom salads due to the volume of customers. I explained I couldn't have the Cobb salad with corn because of an allergy. She said she'd check with her manager. After a while, she came back and said they still couldn't make it, and asked if I wanted anything else. I ended up ordering chicken strips and a side salad. It took them a long time to bring the food out, and when they finally did, I mentioned how inconvenient the whole situation had been. She just stared at me and said she understood, so I asked to speak to a manager. After waiting, a manager named Destiny came to speak with me. She was polite at first, and I explained the situation, mentioning that I had driven a long way and the app didn't indicate that I couldn't customize my salad. Destiny then told me the real reason they couldn't make the salad: they had no fresh lettuce because it was frozen. This contradicted what the first employee had said. I expressed my frustration, pointing out that I shouldn't have been charged for substitutions due to my allergy and their app's inconsistencies. She just smiled, which felt patronizing, so I told her to stop acting like she was belittling me. She stopped smiling but said they could refund my money if I returned the food. Annoyed, I said okay and threw the food on the ground in front of her. She just thanked me and walked away. This was, by far, the worst customer service I've ever experienced at Chick-fil-A. Destiny was more focused on getting the food back than ensuring I'd want to return as a customer. The location may look great from the outside, but based on the staff and my experience, it's far from it on the inside. I will never go back, so sad I was treated this way.

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4 days ago

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2 months ago

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8 months ago

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1 year ago

Food Poisoning was the only thing I had eaten so it couldn't have been anything else . Workers are friendly food was not.

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9 months ago

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2 years ago

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3 years ago

Jason took my order he was amazing, very friendly and helpful with drink selections. Service was fast I came during lunch.

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2 years ago

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3 years ago

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2 years ago

Never opened at 6:00 am. Have been by 3 different mornings. What is with that? When ya want a sausage biscuit, ya want a sausage biscuit.

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