Food was done before I even got a chance to sit down which is suspicious to say the least, and then I ordered the strawberry hibiscus sprite to only be told I could get a refill after already getting one. read more

My order had very few feta cheese crumbles in my chicken salad. The rest of the salad was pretty full with chicken, nuts, and berries.

You've removed the curbside pick up. Then you disabled the mobile drive through. Moreover, you've blocked one drive thru lane and the you added pylons so you can't get out once you're it. What's the point of ordering ahead if you're going to force us through this process. Please try disabling this in the app so we know ahead of time. read more

Chick-fil-A - An example of what not to do... - Fast Food Near Me - Parker, Colorado

Went through the drive thru this morning. The person taking my order was friendly and upbeat. Got to the window and Karla, who took payment and gave me my order, put me in a bad mood. She was rude. Did not make eye contact, did not smile, did not say hi when I said hi. And did not say anything when I said thank you. I always love the friendliness of the employees. A simple acknowledgement if I speak to someone is appreciated. Today Karla is passing her bad mood on to her customers in addition to our orders. Food was good. read more

I'm not sure if anything has changed recently here at this location they may be a cost saving effort they're trying to implement, but lately the biscuits are absolutely terrible. You could tell they're frozen and then reheat it up later as opposed to how they used to be the tops are hard and crunchy and just have a strange texture and taste to them. If this is only at this location I'll drive a little further to avoid going forward. read more

In the world of customer service you expect Chick-fil-a to continue to exceed. Tonight at the Parker, CO location not only was I a bit sticker shocked, but had customer service experience I never expected. I ordered a number six 12 piece, made the fire a large and asked for the berry frost for a drink. When the young lady at the window by the name of Cadence told me my order was $18 and some change I was a bit shocked. So I repeated it and she said yes $18. Then I said "for a 12 piece meal?" She rolled her eyes and said "yes" and a snide tone. She took my card, ran it and handed it back to with the receipt. Turned around and started speaking to the older gentleman standing there. Bobbing her head and chatting away. I figured she was talking about me by her movements. The confirmation came when he looked around her. We made eye contact and he moved back in-front of her and continued to talk. I finally got my food and she handed me my drink. I said thank you and she replied "ya" and turned around. Never in the over 40 years that I have been going to chick-fil-a been treated with such a snippy attitude. Then chose to talk about me while I was still there. Thank you Cadence for showing me Chick-fil-a is lowering their standards for customer service. read more

It's 8PM on a Monday night and you don't accept delivery. Ordered from Yosemite and will probably end up with a soggy shake because of it. Why should I have to order 8 miles away instead of 2.5. I understand being busy but that's pretty much unacceptable! Probably wont be getting chick fil a from this location any time soon because of this. read more

I tried this location yesterday. I think im just burned out on fast food. I ordered a spicy chicken deluxe sandwich and fries The chicken patty was obviously sitting out and was tough. The meat was so thin that most of the patty was breading on breading. I went to get a new Sandwhich and a manager with a 1990s man bun agreed it was egregious and was completely unapologetic but made me a new Sandwhich. I'm definitely not going back to this location. It's completely mismanaged from the top down. Regards read more

Drive-thru is confusing and hectic! Some workers here are not as friendly as the chikfila brand is known for.

I don't get what the hype is--it's just chicken. Food was okay at this location but service was lacking. Employees didn't seem to want to be there. The staff at the Smoky hill location are much nicer and more considerate. read more

Don, the owner has the best customer service around. His crew is extremely attentive to the customers. Don was shaking hands with customers and thanking them for coming in. He even gave my elderly mom a stuffed cow when he heard this was her first time EVER to a Chick-fil-A. Micah and Matt - you both ROCK!! read more

Chicken sandwich is shrinking! Price is going up. Ordered two and both were the same. Can't go back; ripped off! read more

I was so impressed by the staff today. I went in with my 3-year-old for breakfast and couldn't help but notice one of their employees, Tyler, diligently cleaning the tables. Seriously spent 5-10 minutes per table wiping down all surfaces and chair legs. It's clear he really takes his job duties seriously and takes pride in the work he is doing. Thank you Tyler and Parker Chik-fil-a! read more

Masters at wonderful customer service and crowd management through the drive thru! Always impressed at the food quality for a fast food chain. Their nuggets or crispy chicken sandwiches can't be beat. And the lemonade!!!! Yum!! read more

I usually don't leave reviews for restaurants like this. Every chick fila is the same, so I thought. That is not the case here. Oddly, the service was better in many different ways. I've never had staff tell me have a great day Zach as I'm getting ready to leave. It felt very personal, instead of just another person another transaction... I liked that. The restaurant was clean and tidy, I'd recommend any time . read more

Screwed up my order last two times ive been there. They are not so perfect with their orders anymore

By far the most competent, quick, and friendly staff! Obviously, many Chick-Fil-A locations but this one in Parker is by far the most superb! (Side-note: they do not charge for sauces like many of the other locations do... not to abuse the system but it's a very nice/generous part of this location). Very friendly staff who are always willing to go above and beyond with service! The epitome of the values of Chick-Fil-A. read more

I picked up dinner from this location tonight. They were extremely busy, and for the amount of business they get, their employees handle it very well. All very nice and not the least but overwhelmed, I definitely was! Shout out to Gage for his exceptional customer service. I saw a young man named Jonathan who was also busting his butt! My order was ready in a timely fashion, very pleased! read more

Ok so the dining room is closed. But not to worry. Don's Team meets and greets you and takes your order faster than a jet airplane. The Food is outta this world. I had the Grilled Chicken Sandwich with an order of Waffle Fries and a Dr. Pepper. Man I must say that the Fries with the Chick-Fil-A sauce hit the spot and when I garnished the Grilled Chicken Sandwich with the Honey Roasted Sauce and it was outta this world!!! You need to get here soon for Lunch AND Dinner. read more

Yesterday after a doctors visit I took my newborn and 4 yr old to lunch and to let the toddler burn off some energy in the play place. Leaving my hands were full of meals and drinks plus a car seat and holding onto my toddlers hand. Sarah noticed I had a lot going on and offered to help me to car. She took the food and drinks so that I could hold the littles hand. Then even stood by him while I clicked in the newborn just to be sure he didn't get hurt. Her kindness made my whole day and I told eli on the way home how amazing that act of a servant's heart really touches people and to never be afraid to offer help to someone that has their hands full. It was a great moment to teach my 4 year old to be a good human. Thank you Sarah! read more

Always tastes amazing and fresh. Stays hot till you get home from the drive through or fall apart inside. Always friendly, and free extra sauce is pretty awesome. read more

This Chick-fil-A has gone way downhill. The food has gotten worse, the service is much much slower. There's barely any variety on the menu, chicken, chicken, fries and more chicken. Multiple times in the last month or two I've waited 20-25 minutes to receive an order after I check in at curbside while the drive thru line gets cleared multiple times. Why am I paying the same price for old, cold, crusty food. Pretty ridiculous. read more

I was actually having a pretty rough day so I decided to make my evening a little easier by doing curbside pickup so I didn't need to worry about dinner or waiting in the drive thru. I placed my order at 6:43pm and arrived at my curbside spot around 7. After waiting 15 minutes (7:15pm), I called the store to see if my order was lost. No one answered, so the only way to speak to someone was to go back around in wait in the drive through since I was in my PJs and couldn't go inside. I waited another 8 minutes or so in the drive thru just to talk to someone and one of the employees said someone was on the way out with my order. Its now almost 7:25, I'm handed my bag of food and the entire bottom the bag opens up all over my car (the bin the bag was carried out in was wet which made the bag soggy, leading for it to break). Now there's fry grease, fries that dropped between the console and seat that I can't get out, and whatever was wet on the bag all over my car. The girls were apologetic, had the good remade, but now I have this mess in my new car. I know they didn't mean it, but it was a pretty crappy way to end my day, to be honest. What started as a easy way to get dinner, ended up costing me 50 minutes for fast food, along with a mess of a car that happened only because I went to Chik fil a. I just want to be heard, that's all. read more

Thank you for always bringing your A game! Jay your my rockstar today. Thank you for providing excellent customer service even with minutes to spare. Your store never fails to have my order just right and smiling faces to deliver it with cheer anytime day or night. Your managers must be doing something right. I hope you are all treated like the rockstar team you are!! Thank you! read more

Came through the drive through today and explained that I needed to split my payment up to two separate cards and they said that was fine I just needed to do it at the window. so I ordered and waited through the line and when I got to the window they told me that i can't use two separate cards and wouldn't let me pay. When I called and asked the manager Cameron why I got two different answers he laughed and said he didn't know what to tell me. read more

Chick-fil-A - "Large" fries - Fast Food Near Me - Parker, Colorado

You can count on CFA for excellent chicken and waffle fries every visit. We've frequented this location several times since moving to the area last year. We were recently here for a school fundraiser and even though the place was PACKED they were efficient and friendly. Food was served hot and fast. Appreciate they almost always have staff manning the tables and providing drink refills without needing to leave your table. I also love their app and the ability to place my order before arriving - makes ordering for a family a breeze. Then just click a button when you arrive and your food is ready - hot and fast. Doesn't hurt that using the app earns you rewards! Who doesn't love free food! read more

Cleaned out gutters and got hungry. Stopped by for lunch. The restaurant was busy with diners and drive through but the servers were still friendly and cheerful. He took our order and made my chocolate milkshake. It was much needed for a hot day - tasty and cold. We sat down and waited for our meal, drinking our cold drinks. It came a short time later. Spicy chicken sandwich for me and deluxe spicy chicken sandwich meal for him. I admit I stole some of his waffle fries and they were good. Fried just right and not too salty. The chicken sandwich was delicious and hit the spot. The owner came around and checked on us. That was nice. It's the personal touch I love about these restaurants and the friendly servers. They are polite and great young people. read more

Chick-fil-A - Spicy Chicken Sandwich and chocolate milkshake - Fast Food Near Me - Parker, Colorado

This place made my day. No really, I'm not going to say much, I don't even like putting reviews but this place put a huge smile on my face, thank you again for the free Meal, I was on a rush , didn't think I'd make it for some chic-n-minis, had two left & gave me them for free. I hope your day, month , and year is filled with happiness & joy. Professionalism at the top best. read more

Always so fast and well organized! Love this Chick-fil-A a. P.sNathan needs to calm down with his good looks and personality! I was distracted by him. read more

Two days in a row we have paid for food that we haven't gotten. Plus the food we did get was wrong. Went through the drive through so it's not easy to just hop back in line to fix. Got used to going to the one in castle rock during the remodel, and it looks like we'll be continuing to go to that one after this. read more

U wish they were open on Sundays? So do I! The food here is great service and professionalism is equally as great. They have a tablet menu so you can order in advance and have a be ready when you get there. This is probably the cleanest fast food restaurant you'll ever find. It does take a bit longer to get lunch food in the morning, but while they say it could be 15 minutes, it never takes that long. A thought for the company, allow for the purchase to take place immediately when ordered on the app. (Include a confirmation and disclosure). In this way the customer takes responsibility for being there for pickup at 15 minutes. This will help with the lines that wrap around the restaurant and move people in and out of the ToGo space(s) faster. Yes, I now eat more chicken and salads than burgers! Love this place! read more

I walk inside there's seven people in line there's six employees standing around five registers, but only two people at the registers, and nobody seems to be even in a hurry when they've got a line also, going out to the street. Poor management definitely need a fire lit underneath them. read more

For as busy as this location was (line wrapped around, but when isn't it ) it wasn't a bad wait time, about 7 min! Don't let the line scare you! read more

Came in today for breakfast and was very pleased with the service that Emma provided. We mobile ordered and once we sat down she came to inform us that the drinks we had ordered were out of stock, not a big deal but not only did Emma provide another drink option for us but she also gave us an extra side and some chicken minis to enjoy! She always had a smile on her face and checked in on us multiple times. Excellent customer service! read more

Thank you very much for providing the Essential Food Program ppl w/ lunch today! That was extremely nice of y'all!!! The Parker/Chaparral Crew is greatly appreciative of today's gesture!!! read more

I placed an order online for curbside pick up about 10 minutes before I arrived. The restaurant was not busy. I saw three cars enter the drive up immediately after I parked in a curbside slot. All three cars received their orders and I was still waiting. I ordered online to save time as I had an appointment. I had to get out and go inside to get my order. There was only one customer at the counter. I asked to see a manager, only to see that the manager was just standing around not even helping out with anything. My food had been sitting on a counter and was not being delivered. This store is the most unorganized Chic-Fil-A that I have ever been to. The Pioneer Hills and the Southlands locations run like clockwork even when they are extremely busy. This is a very mis-managed location and I will never order from them again. VERY DISAPPOINTING!!! read more

Long lines,employees just standing around talking to each other. After ordering, waited at table for over ten minutes. Finally I went back to counter to find out they had given out my order to someone else. Go somewhere else if you want good service. read more

You know, I've got to hand it to this place. The staff was out in full force today with smiles and all. There were 3 guys in drive thru lane simultaneously taking orders. My daughter and I went in for the play area but the line looked liked it was truckin'. This place was totally packed but, again, the entire staff and kitchen seemed to be up for the challenge. The manager was walking the floor and he was super friendly and helpful. He went out of his way to introduce himself to everyone (without being creepy about it ). He was getting right in there no matter the request or task. This was worth the review because they deserve to be recognized for their service. It's not something that you see very often with fast food. read more

I've never heard of a place closing for several months for renovations to make the location actually worse 1. Why on earth would you remove a full line of booths from the glass window of your play area? Ontop of that then install a screen so you can't see the play area. Do you know your customer base? You've now eliminated half the seats parents sat in to keep an eye on their kids! 2. It's pretty obvious you have a major window/insulation problem. As seen by all your guests having to wear their coats when dining in. Sit next to the windows and it's basically like having the windows open. From a customer that used to come every single Friday- I hope you resolve these two issues soon, or you have lost me as a customer for good - and I certainly won't be the only one. The table next to me was also commenting on how cold it was. read more

The place was packed and the staff worked their magic with the line. Good food and nice service as always. I love any CFA.