I ordered ahead on a road trip. There was an offer for 50 bonus stars for drive through instead of carry out. I ALWAYS do carry out, even though CFA drive throughs tend to be efficient. Whoa. This one was a mess! There were multiple lines out in the parking lots beyond CFA so you couldn't tell where the actual end of the line was. Poorly designed flow. I switched pickup methods. Bonus points weren't worth it. The order was accurate. read more

This location is awful! The people are not nearly as nice as most other locations. Also each time I order through the app ahead of time yet my order is NEVER ready when I arrive. Lastly it's a pain to get in and out of. This will be my last time coming here...managers holding up the counter on their phones smh. Well below standard. read more

We pulled in at 9:45 hoping to grab two ice cream comes after an awful day (my friend dying) to be treated terribly by the manager and one employee. After checking out they handed us two small cups of ice cream and walk off next time someone walks by we ask for cones or a small fri since this is not what we ordered. He told us it was are fault for coming "at close" and they were "out of cones" (we could see the cones) and if we wanted fries it would be $2.56. We informed them we didn't get what we wanted and he looked around looked back at us and said we "couldn't get cones". very sad experience won't be going back read more

Went thru drive thru- the lady working was impatient and rude. When I got to the window my iced coffee had fallen in the drink carrier and she just handed it to us anyway, causing my pants to get wet. I also did not get a fork so I had to drive back as I was traveling cross county. This place needs to just be kind. Only chick fil where I have had bad customer service.Food was great. read more

Chick-fil-A - Drive thru - Fast Food Near Me - North Little Rock, Arkansas

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food is great service was not which is very unusual for this place. lady in blue shirt in drive thru with the name starting with j and a tattoo on her neck is obviously tired of her job cause she sat and shook her head at me when i didnt pull up fast enough to her drive through or whatever she was upset about. had a look on her face the entire time she was standing there handing out orders. if shes working we wont be coming by‍ read more

Quick service, friendly staff and great tasting food. The perfect road trip combo. Trying to get one in every state heading East to West! Great salads and chicken sandwich. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - North Little Rock, Arkansas

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Awful, awful, awful. By far the worse Chick-fil-A I've ever visited. Food was cold and stale. If I owned this franchise I would clean things up. It sure gives you a bad name. read more

Everything was great except they gave me ketchup and they weren't very nice. Everyone had a mad look on their face and nobody said my pleasure. It was super quick though. read more

This location needs a drive thru redesign!!!! I'm tired of people not knowing how to use the drive thru and cutting in line as they enter the parking lot. It's clearly marked on the ground that you get in line between the cones right as you turn in. You DON'T drive past the drive thru window to get in line!!!! The service and food here has never been a problem. The franchise owner doesn't give out many free promotional items when using the app, which is very upsetting!!!! You've lost a lot of my business for that. Most of you will never know what it's like to just have an offer for a free sandwich in the app randomly. It is up to each franchise owner, if they want to offer a free promotion. Because using the app to earn points isn't the only way to get free food. read more

I ordered a large fry and yogurt parfait, but received a medium fry and no parfait. I even looked at the name and receipt. I didn't go back because the line is obnoxiously long. Great Job Chick-fil-A! read more

Never saw a Chick-Fil-A with only three stars before... now I know why. I don't have a CFA where I live so whenever I am somewhere there is one I go. I was up this way last year and they were closed for what I assume was a remodel. The lot is small and people cut you off or pull up too much and you can't get out. Design flaw, that's a corporate issue. The sad looking 100% pre made and thrown in the bag cold sandwich and cold fries were biggest disappointment. Not sure how it was even possible when the flow of traffic outside was constant. I'll save the dissatisfaction next time and just drive over to the Markham or something. That three stars might be generous if what I experienced is an every day occurrence. read more

Good food but terrible drive thru design. The service has always been good though. I'd recommend going inside.

Horrible drive thru!! Only place I know that you have to fight to keep your place in line while dodging pedestrians and listing to the employees scream at the drivers to move up or to stay put in line until their turn. Asked to look at a menu and was told no, I will just tell you what we have once you tell me what you are wanting. Rude service, no thank you, have a good day nothing, just a here is your card back. Ordered the tortilla soup, is was cold and beans were hard and crunchy!!! No crackers! Ordered a large water, took a big drink to realize it was part water and something else, don't know what but unable to drink it. Tried to eat my undercooked soup with nothing to drink!! Awful experience all the way around! Do not plan to return to this chick fil a in the future! read more

I have never been disappointed in the service I receive at Chick-fil-A but this location and many others in Arkansas you will be disappointed. They don't have the friendly customer service that comes along with the brand. They either have nasty attitudes or your order is wrong but it wasn't what I expected coming from a Chick-fil-A. Just recently I was overcharged and given something I didn't order and on top of that the food wasn't fully cooked. It make me want to wait to eat here until I am somewhere they understand what customer service is all about. read more

food was crap.found 5 fries inside of my large fry, and they weren't even close to cooked, as well as the nuggets. this isn't my first terrible experience with this location. read more

If I could give zero stars I would the drive thru is absolutely a mad house. The food isn't as good as it was and the service is like dealing with a church's chicken. Plus not to mention upon receiving my food and getting home realized there was only fries and sauces in there none of my food!!!! Then when I called back I was treated with absolute horrible customer service for no reason. Just drive down a little bit to canes for chicken not worth it!!! read more

So it was my first time going to chik-fil-a, I've had their food before but it was my first experience ordering and picking the food up at a location. My fiancé asked for the menu and the chick in the drive thru was not happy that we did not know what we wanted but we both got the same thing after not even a minute of looking over the not so extensive menu. We'd been given a gift card each but I only scratched the back of one, so do you know what drive thru chick does? She pockets my unused gift card the chicken sandwiches we ordered wasn't anything special and the fries were okay but it was the sauce which made it all edible. Btw, they forgot to put our sauces in the bag so we had to loop back around for the sauce. I was told that chic fil a was supposed to have top quality service and the best employees but obviously this location isn't it. I'm disappointed and out an unused gift card. Never giving them my business again, thankfully there's other options FYI: we did pay the remainder with a credit card but the whole reason for going was to go ahead and use the gift cards since the person who gave them to us kept asking had I been yet. read more

Chick-fil-a has never been anything but clean, orderly, lightening fast, and their friendliness borders on creepy! This place is no exception. I love the chicken fingers with buffalo and ranch sauces. Fries with Chick-fil-a sauce. This is one of those places where one review fits them all. How they keep all these restaurants so homogeneously clean and excellent is a mystery. read more

I am EXTREMELY disappointed and will not be back to this location. I had an extremely rude interaction with a man who was outside directing traffic when I was trying to figure out where the like started due to it being wrapped around the building. He told me that the like had been the same since august and walked off. When I called to discuss this interaction, no one answered the first three times I called. Once I finally got an answer, the manager informed me that the man was the owner and hung up on me. Is this really how you treat customers? read more

Always good. It is a pleasure to eat there. Lol. The food is always fresh. Plenty of seating. Staff is always pleasant. Super faat service. Especially in the drive thru. read more

One of the slower Chick-fil-as that I've visited, but quality was still top notch. Adding words bc apparently reviews have a minimum character count... read more

Tell me why I asked for 4 sauces and she says they have a shortage even tho I recently got some earlier. I was reasonable and said okay but I changed my mind and decided I might just buy the sauces. But when I came in she had another attitude like she did in the drive thru. She had also said she told everyone one about me even tho I was nice about it. In the end I decided not to buy them because she was so rude I walked out and heard them all laughing at me as though I was the problem and made fun of me. All around bad customer service do not recommend. I worked at a chick fil a so I know it's that deep. she was blond w glasses w a mole on her neck, if you see her I recommend some else take your order. read more

So my family and I went to Chick-fil-A on Mccain this week. I was so irritated with the service. We had to go back TWICE! for food that they left out of our bag. Then the food was COLD, the fries were nasty, the mac and cheese were cold and it look like they added water to it. BUT! I ask for the manager and TAYLOR was her name! When I tell you she fixed everything wrong and made it better! she is definitely in the position she is meant to be in...thanks Taylor! for being such a good manager and taking such good care of your customers! read more

I went through the drive through and ordered a #2 spicy deluxe full meal. First let me say I usually go there in the evening,never had a problem until I went there on the day shift, there was a rude girl that wear a long skirt and hair tied up blonde in color her face was disfigured but she had the nerve to whisper to the guy who was giving me my order and point towards me and say something was gross, Now she may have been judging my hair because those type of ppl sometimes are judgmental because of my locs, but I will not return chic fila restuarant, the quality of ppl they are hiring is atrocious., and she needs a lesson in customer service, not gonna call the manager because he looked like he has a substance abuse problem and I know nothing would be done. read more

Great place to grab good chicken. Friendly employees with wonderful service. I recommend God's chicken.

Been here twice. They messed up my order the first time eh I'll live mistakes happen. Come back a month later and they wreck another order. Other chick-fil-a's don't have this problem. read more

I ordered a takeout order for 10 people. When I arrived the order was ready and waiting for me. The staff was polite and helpful. I got the lunch boxes with sandwich, chips, fruit cup, and cookie. Good price! Chick-Fil-A never disappoints. read more

Chick-fil-A - Fast Food Near Me - North Little Rock, Arkansas

This location is currently not open. Glad I exited off I 40 only to discover it was being remodeled....

This location such friendly staff and great service! We were originally at Olive Garden for dinner but had horrible service and were not waited on so we came to Chick Fil A. We had super fast service, our food came out hot, and we even had an employee come up to ask if we would like refills on our lemonade. read more

Stopped here on the way to Texas and must say this Chick Fil A was not up to Chick Fil A standards. The food was bland...asked for a spicy sandwich but there was no spice. The inside needs a update and there were dirty tables everywhere. The fries were cold and stale..so glad this is not my regular Chick Fil A...id probably give up my fav fast food spot. read more

I love this chick-fil-A. I go here all the time after practice. They are so nice. They also serve fast. There is always a long drive thru line, but they always serve fast. I want to tell them thank you for the service. read more

Standard chic-fil-a... standard spicy chicken biscuit. Standard disappoint. But then again, I'm one of the few that do not like Chic-fil-A. Oh well. Staff is always nice, store was clean. I wish they had the Polynesian sauce outside for the customers to get instead of having to ask for it. Would come again for some break fast. read more

I don't think you'll find a better place in metro Little Rock for fast food chicken; their sandwiches are a cut above the rest. The McCain Avenue restaurant is in the Lowe's parking lot, and it's almost always busy. My favorite menu item is the char-grilled chicken club sandwich - it's wonderful. The waffle cut fries are also a favorite of mine. The food is a bit more expensive than a typical fast food restaurant, but it's much better as well. Most fast food restaurants seem to have staff members that could care less if you're there. Chick-Fil-A must be doing something right, because the staff always seems to be courteous, helpful, and fast. My kids love to go there since they have an indoor play area. read more

Political controversy aside, this place is realllly good. It lives up to it's creed of being the best at poultry. In terms of fast food, it provides a great quality product. During this my first visit, I had the grilled chicken club combo which included a sandwich, cross cut fries, and a delightful lemonade made with splenda. The grilled chicken was moist, tender, and warm, the cheese nicely melted, the bacon a flavorful center cut, all this centered between a kaiser roll. The french fries were thick slices, nicely seasoned, and fried to the perfect crisp. The lemonade was very lemony and sweet, hard to believe it was diet. A restaurant that espouses a strong faith in God and backs it up with good food, is alright with me! read more

Dining experience is always great. We've even had them cater before and they were excellent but the drive-thru here is always mediocre. One of the ways I see CFA excelling amongst competition is how they problems solve so well for their customers. This location doesn't make an attempt at long lines in the drive-thru. Plenty to learn here at this location. read more

Nope. Had a bad experience here. Will not return! Employees seemed very ill-trained. Almost left without the fries I ordered because they failed to put it in the bag. I didn't figure out they left out my kids juice until I got back to the hotel. There was a nat flying around in the chicken cool wrap container...so I am hoping they actually got me a new one when I noticed it. I've been to some great chic filas that can hold it together when it's busy..but not this one. I shoulda went to the mall location read more

While in the drive thru for lunch an employee berated me saying I was in the wrong line, gesturing wildly , just over the top irate. He was unreasonably rude and condescending. I stopped at the next employee to complain and she advised that he was the owner. What? Worst customer service ever at a cfa and he was the owner! Truitt Cathy would be appalled. We'll take our patronage elsewhere, thank you. read more

Came in to do some work and use their wifi to download a file. I was taking up 1 seat in a 2-seat booth. A manager invited me to leave the establishment after I had been there for 10 minutes. (somewhat large, glasses, balding) Guess I won't be eating lunch here. read more

I went to chic fil a with my husband and he told the guy through the drive thru how many sauces we needed for our meals and when we drove up to the window they only gave us 2 sauces for 2 MEALS! I am so very disappointed because chic fil sauce is the only reason I eat there and when I don't have enough for my meal it honestly kills my appetite. I will never go back again. read more

come here every morning for work since i've started working in north little rock, which hasn't been very long. and every time i come to this location it seems the drive through attendant has an attitude. i ask for an extra sauce or something and you just get the rude looks. will have to find another breakfast and lunch spot read more