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Chick-fil-A

4.0 (125 reviews)
Closed • Closed
Updated 1 month ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Outdoor seating
Good for groups

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Not what sweet tea should look like
Jay D.

This has got to be the worst Chick Fil A in business. They couldn't care less about the customers. For several months now their filtration system has been broken and they have yet to fix the problem. They rake in more money than all the fast food restaurants around them combined so save me the excuses and get it fixed. The manager I just spoke with said she hates to serve it but her upper management is telling her it's just fine. Well it's NOT and it doesn't taste good. This murky tea looks like apple cider or something and the taste is horrible and now I have two gallons to pour out that I paid $13 for. Well the good news is we have another new chick fil a opening up the street and likely it's the same broke owner but maybe their management will give a crap about what they serve to loyal customers

Entrance and parking
Sankalp B.

Chick- fill-A is always a good place for food. This is my first time at this location and they have close to 20 tables to sit inside. A lot of parking outside the entrance is for curbside pickup and they also have a busy drive-through. The staff is very helpful and courteous. The only odd thing I noticed is on the order counter they have placed tables to block most of the service counters which looks very weird. The servers are there to help you place an order and pay in the queue line but those tables blocking the order area are not eye pleasing at all.

Mac & cheese
Plenty F.

4 stars. Yes, the Mac n cheese is delicious. Go for the large bowl and thank me later. My pleasure! Did you know you can order JUST a chicken breast? No bun. No biscuit. Just the delicious protein we crave! I usually toss the bun or only eat half, anyway. It's cheaper and I'm not being wasteful! How perfect is that??? The app is delightful! I have my favorite meals saved and can order with the push of a button. The curbside option in the app is a godsend when that line gets outta control, but be forewarned... there are bugs in the system. One time my order took 30 mins to come out. Another time my order never came out and I had to go inside. Grrrrrr! The app is also awesome because sometimes the owner will just drop a free reward on ya, just cuz! It's maybe a large fountain drink or something like that, but every little bit counts, right? Did you know you can forgo the toy in the kids meal and get a kiddie ice dream, instead? #winning I'm not diabetic anymore, but I still enjoy a medium diet lemonade. It's made from fresh lemons and Splenda. It's a perfect blend of sweet and sour that's keeps me coming back for more. For a special treat, get a large ice dream and doctor it up when you get home. Add a 1/2 teaspoon of lemon extract, 1/2 teaspoon of pure vanilla extract, then stir, stir, stir. What you'll get is the best replica of hand-cranked homemade ice cream... you literally can't tell the difference between the real thing and this. And yes, I've tested it on family. We're from the South and we know our homemade cream!!! Or just go for the cookies n cream milkshake. Yummy yummy yum! Last tip...mix the honey mustard dipping sauce and the siracha (however you spell it) together for an amazing dip for the waffle fries or topping for the sandwich. Yep, it's THAT good.

Taking advantage of the play place on this winter day
Daviana C.

How I love Chick-fil-A, let me count the ways: 1. You can do mobile orders and pick up or dine in with minimal wait. 2. Their app gives frequent rewards like free sandwiches and milkshakes. 3. The previously mention app allows you to earn points for more free menu items. 4. Kid's meals come with ice cream. 5. MAC AND CHEEEE!!!!! 6. Their food is delicious. 7. Everyone is kind! 8. Play areas for the kids. 9. There are holiday events on their Facebook page to attend. The Hamilton Chick-fil-A is my go to. It is always packed, but the wait is never too long. Hamilton Town Center is right across the street so fuel up and then shop til you drop!

Not A.

My grand kids love this place I do to. The service is amazing there really nice and kind but you might have to wait in a long line but it's the only bad part. The food is great bit a expensive but overall good not perfect but good it's better than McDonald's. The two thing suck for me that there no burgers here but the chicken make up for it and that the play place has a height limit here my little grand baby Jimmy can't play in there because he's to tall for it and he's really upset about it.

I'm writing this review in hopes management will see this. Paying $13 for this wrap is crazy. They use to be be huge and barley fit in the box. This is equivalent to one half of what it use to be. I did try calling but couldn't get through.

Servers bring food to your car in a box to pass through your window
Sarah A.

I have not been inside this location since my not-so-good experience on August 1 of 2018, so I cannot speak to any (hopeful) improvements to the points that I made in my last review. I do, however, want to give credit to the staff for a few positive things we have noticed more recently, specifically with drive-thru service. First, we have eaten here using the drive-thru multiple times throughout COVID-19. Every time we have been here, the staff has been friendly and helpful as always, and they have set up an efficient system of curbside order delivery. I love how, when they come to your car, they carry your order in a plastic tub and have you pick it up so they don't have to touch it. They pass it through your car window, and also hand you a scanner to enter your payment. Great job, Chick-fil-A! The other positive point I want to make is about their food and service. As we all know, Chick-fil-A is known for their delicious food, specifically their chicken. Every time I have been to any location, I have loved the food. They always deliver, as far as expectations on taste, temperature and quality. Something that really sticks out to me is the little details and things that they do to make customers feel special and appreciated. That happened to me on 1/25/2021 when I was there for lunch. My family had ordered, and when we got up to where they were handing out the food, they said, "We accidentally made an extra Frosted Lemonade" (apparently from another order), "so we put it in your bag". I had not tried the Frosted Lemonade yet, but I hoped to at some point, so this was a nice treat. Thank you, Chick-fil-A!

small chicken noodle soup

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1 month ago

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9 months ago

Business owner information

Photo of Chick fil A

Chick fil A

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10 months ago

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1 year ago

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10 months ago

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Chick fil A

Thank you for your kind review, Emily! We hope to see you again soon!

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1 year ago

The drive through line the other day took a little longer... but the service made up for it! The staff is so kind and hard working!

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1 year ago

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4 years ago

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1 year ago

Good food. Never any mistakes on orders. Friendly staff. They are very fast and professional.

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3 years ago

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7 years ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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2 years ago

The food is always amazing and customer service is top notch. Can't go wrong here. If you have an issue, they are willing to fix it

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6 years ago

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9 years ago

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4 years ago

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7 years ago

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8 years ago

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5 years ago

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3 years ago

The food is always good and hot. The service is great but occasionally you might have to longer than usual.

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5 years ago

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8 years ago

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6 years ago

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3 years ago

Chicken is amazing, far better than Canes. Waffle fries are the bomb! Shakes are great! Who wouldn't love "'my pleasure"!!!!!

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2 years ago

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8 years ago

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6 years ago

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3 years ago

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4 years ago

Great food. Great service. Great value (and values = treat everyone with utmost respect)

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4 years ago

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6 years ago

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Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

“Chick-fil-A in general has a reputation for being a bit nicer & higher quality than its fast-food competitors.”

Mentioned in 23 reviews

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Sunny Day Cafe - Biscuits & gravy with two over easy eggs  and a side of hash browns. Pancakes in the distance...

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